wheel RAM PROMASTER 2021 Manual PDF

256SERVICING AND MAINTENANCE
When cleaning extremely dirty wheels including
excessive brake dust, care must be taken in the
selection of tire and wheel cleaning chemicals
and equipment to prevent damage to the
wheels. Mopar Wheel Treatment or Mopar
Chrome Cleaner or their equivalent is
recommended or select a non-abrasive,
non-acidic cleaner for aluminum or chrome
wheels. NOTE:
If you intend parking or storing your vehicle for
an extended period after cleaning the wheels
with wheel cleaner, drive your vehicle and apply
the brakes to remove the water droplets from
the brake components. This activity will remove
the red rust on the brake rotors and prevent
vehicle vibration when braking.Dark Vapor Chrome, Black Satin Chrome, or
Low Gloss Clear Coat Wheels
CAUTION!
Avoid products or automatic car washes that
use acidic solutions or strong alkaline
additives or harsh brushes. Many aftermarket
wheel cleaners and automatic car washes
may damage the wheel's protective finish.
Such damage is not covered by the New
Vehicle Limited Warranty. Only car wash soap,
Mopar Wheel Cleaner or equivalent is
recommended.
CAUTION!
Do not use scouring pads, steel wool, a bristle
brush, metal polishes or oven cleaner. These
products may damage the wheel's protective
finish. Such damage is not covered by the
New Vehicle Limited Warranty. Only car wash
soap, Mopar Wheel Cleaner or equivalent is
recommended.
CAUTION!
If your vehicle is equipped with these
specialty wheels, DO NOT USE wheel
cleaners, abrasives, or polishing compounds.
They will permanently damage this finish and
such damage is not covered by the New
Vehicle Limited Warranty. HAND WASH ONLY
USING MILD SOAP AND WATER WITH A SOFT
CLOTH. Used on a regular basis; this is all that
is required to maintain this finish.

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SERVICING AND MAINTENANCE257
SNOW TRACTION DEVICES
Use of traction devices require sufficient tire-to-body clearance. Due to limited clearance the following traction devices are recommended. Follow these
recommendations to guard against damage.
Snow traction device must be of proper size for the tire, as recommended by the traction device manufacturer.
No other tire sizes are recommended for use with a tire chain or traction device.
Please follow the table below for the recommended tire size, axle and snow traction device:
FWD
Trim Level Axle
Tire/Wheel Size Snow Traction Device
(maximum projection beyond tire profile or equivalent)
All Front LT225/75R16E
225/75R16C Quality Chain Corp Light Truck Highway Service (Non-Cam)
tire chain or equivalent is recommended.
WARNING!
Using tires of different size and type (M+S, Snow) between front and rear axles can cause unpredictable handling. You could lose control and have a
collision.8

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SERVICING AND MAINTENANCE259
DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES
The following tire grading categories
were established by the National
Highway Traffic Safety Administration.
The specific grade rating assigned by the
tire's manufacturer in each category is
shown on the sidewall of the tires on
your vehicle.
All passenger vehicle tires must conform
to Federal safety requirements in
addition to these grades.
TREADWEAR

The Treadwear grade is a comparative
rating, based on the wear rate of the tire
when tested under controlled conditions on
a specified government test course. For
example, a tire graded 150 would wear one
and one-half times as well on the
government course as a tire graded 100.
The relative performance of tires depends
upon the actual conditions of their use,
however, and may depart significantly from the norm due to variations in driving habits,
service practices, and differences in road
characteristics and climate.

TRACTION GRADES
The Traction grades, from highest to
lowest, are AA, A, B, and C. These grades
represent the tire's ability to stop on wet
pavement, as measured under
controlled conditions on specified
government test surfaces of asphalt and
concrete. A tire marked C may have poor
traction performance.
TEMPERATURE GRADES
The Temperature grades are A (the
highest), B, and C, representing the tire's
resistance to the generation of heat and
its ability to dissipate heat, when tested
under controlled conditions on a
specified indoor laboratory test wheel.
Sustained high temperature can cause
the material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden tire
failure. The grade C corresponds to a
level of performance, which all
passenger vehicle tires must meet
under the Federal Motor Vehicle Safety
Standard No. 109. Grades B and A
represent higher levels of performance
on the laboratory test wheel, than the
minimum required by law.
WARNING!
The traction grade assigned to this tire is
based on straight-ahead braking traction
tests, and does not include acceleration,
cornering, hydroplaning, or peak traction
characteristics.
WARNING!
The temperature grade for this tire is
established for a tire that is properly inflated
and not overloaded. Excessive speed,
underinflation, or excessive loading, either
separately or in combination, can cause heat
buildup and possible tire failure.
8

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SERVICING AND MAINTENANCE261
(Continued)
PRESERVING THE BODYWORK
Washing
Wash your vehicle regularly. Always wash
your vehicle in the shade using Mopar Car
Wash, or a mild car wash soap, and rinse the
panels completely with water.
If insects, tar, or other similar deposits have
accumulated on your vehicle, use Mopar
Super Kleen Bug and Tar Remover to
remove.
Use a high quality cleaner wax, such as
Mopar Cleaner Wax to remove road film,
stains and to protect your paint finish. Use
precautions to not scratch the paint.
Avoid using abrasive compounds and power
buffing that may diminish the gloss or thin
out the paint finish.
Special Care
If you drive on salted or dusty roads or if you
drive near the ocean, hose off the undercar -
riage at least once a month.
It is important that the drain holes in the
lower edges of the doors, rocker panels, and
trunk be kept clear and open.
If you detect any stone chips or scratches in
the paint, touch them up immediately.
If your vehicle is damaged due to a collision
or similar cause that destroys the paint and
protective coating, have your vehicle repaired
as soon as possible.
If you carry special cargo such as chemicals,
fertilizers, de-icer salt, etc., be sure that such
materials are well packaged and sealed.
If a lot of driving is done on gravel roads,
consider mud or stone shields behind each
wheel.
Use Mopar Touch Up Paint on scratches as
soon as possible. An authorized dealer has
touch up paint to match the color of your
vehicle.
INTERIORS
SEATS AND FABRIC PARTS
Use Mopar Total Clean to clean fabric
upholstery and carpeting.
CAUTION!
Do not use abrasive or strong cleaning
materials such as steel wool or scouring
powder that will scratch metal and painted
surfaces.
Use of power washers exceeding 1,200 psi
(8,274 kPa) can result in damage or
removal of paint and decals.
CAUTION! (Continued)
WARNING!
Do not use volatile solvents for cleaning
purposes. Many are potentially flammable,
and if used in closed areas they may cause
respiratory harm.
8

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264
TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER
The Vehicle Identification Number (VIN) is found
on the left front corner of the instrument panel,
visible through the windshield.
Vehicle Identification Number

NOTE:
It is illegal to remove or alter the VIN.
BRAKE SYSTEM
Your vehicle is equipped with dual hydraulic
brake systems. If either of the two hydraulic
systems loses normal capability, the remaining
system will still function. However, there will be
some loss of overall braking effectiveness. You
may notice increased pedal travel during
application, greater pedal force required to slow
or stop, and potential activation of the “Brake
System Warning Light”.
In the event power assist is lost for any reason
(i.e., repeated brake applications with the
engine off), the brakes will still function.
However, the effort required to brake the
vehicle will be much greater than that required
with the power system operating.
WHEEL AND TIRE TORQUE SPECIFICATIONS
Proper lug nut/bolt torque is very important to
ensure that the wheel is properly mounted to
the vehicle. Any time a wheel has been removed
and reinstalled on the vehicle, the lug nuts/
bolts should be torqued using a properly
calibrated torque wrench using a six sided (hex)
deep wall socket.
TORQUE SPECIFICATIONS
**Use only authorized dealer recommended
lug nuts/bolts and clean or remove any dirt or
oil before tightening.
Lug Nut/Bolt
Torque **Lug Nut/
Bolt SizeLug Nut/Bolt
Socket Size
145 Ft-Lbs
(197 N·m) M16 x 1.50 21 mm

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TECHNICAL SPECIFICATIONS265
Inspect the wheel mounting surface prior to
mounting the tire and remove any corrosion or
loose particles.

Wheel Mounting Surface

Tighten the lug nuts/bolts in a star pattern until
each nut/bolt has been tightened twice. Ensure
that the socket is fully engaged on the lug nut/
bolt (do not insert it halfway).
Torque Patterns

After 25 miles (40 km), check the lug nut/bolt torque to be sure that all the lug nuts/bolts are
properly seated against the wheel.FUEL REQUIREMENTS
While operating on gasoline with the required
octane number, hearing a light knocking sound
from the engine is not a cause for concern.
However, if the engine is heard making a heavy
knocking sound, see a dealer immediately. Use
of gasoline with a lower than recommended
octane number can cause engine failure and
may void or not be covered by the New Vehicle
Limited Warranty.
Poor quality gasoline can cause problems such
as hard starting, stalling, and hesitations. If you
experience these symptoms, try another brand
of gasoline before considering service for the
vehicle.
3.6L ENGINE
This engine is designed to meet all
emissions regulations and provide
optimum fuel economy and
performance when using high quality
unleaded “Regular” gasoline having a posted
octane number of 87 as specified by the (R+M)/
2 method. The use of higher octane “Premium”
gasoline is not required, as it will not provide
any benefit over “Regular” gasoline in these
engines.
WARNING!
To avoid the risk of forcing the vehicle off the
jack, do not tighten the lug nuts/bolts fully
until the vehicle has been lowered. Failure to
follow this warning may result in personal
injury.
9

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276 C
Camera, Rear
.................................................. 73Capacities, Fluid............................................ 268Caps, Filler Fuel............................................................. 75Oil (Engine)................................................ 215Power Steering............................................ 67Radiator (Coolant Pressure)...................... 224Car Washes................................................... 261Carbon Monoxide Warning............................ 189Cargo Area Cover............................................. 41Cargo Compartment........................................ 41Cargo Light...................................................... 28Certification Label........................................... 76Change Oil Indicator........................................ 45Changing A Flat Tire....................................... 190Chart, Tire Sizing............................................ 241Check Engine Light
(Malfunction Indicator Light)........................... 56Checking Your Vehicle For Safety.................. 186Checks, Safety............................................... 186Child Restraint............................................... 181Child RestraintsBooster Seats............................................ 184Child Seat Installation............................... 186Infant And Child Restraints....................... 183Older Children And Child Restraints..........183Clean Air Gasoline......................................... 266CleaningWheels...................................................... 255
Climate Control................................................ 31Manual........................................................ 31Rear............................................................. 34Cold Weather Operation.................................. 57Compact Spare Tire...................................... 253Contract, Service.......................................... 272Cooling Pressure Cap (Radiator Cap)............ 224Cooling System............................................. 223Adding Coolant (Antifreeze)...................... 224Coolant Level................................... 223, 225Cooling Capacity....................................... 268Disposal Of Used Coolant......................... 225Drain, Flush, And Refill............................. 223Inspection................................................. 225Points To Remember................................ 225Pressure Cap............................................ 224Radiator Cap............................................ 224Selection Of Coolant (Antifreeze)..... 223, 268Corrosion Protection..................................... 260Cruise Control (Speed Control)........................ 67Cruise Light...................................................... 54Cupholders................................................... 263Customer Assistance.................................... 271Customer Programmable Features.................. 89Cybersecurity................................................... 88
D
Dealer Service.............................................. 218Defroster, Windshield................................... 187Deleting A Phone.......................................... 117
Diagnostic System, Onboard............................55Dimmer Control Switch....................................29Dimmer SwitchHeadlight.....................................................26DipsticksAutomatic Transmission........................... 227Oil (Engine)............................................... 216Power Steering............................................67Disable Vehicle Towing................................. 209Disconnecting............................................... 117DisposalAntifreeze (Engine Coolant)...................... 225Disturb.......................................................... 120Door Ajar..........................................................49Door Ajar Light.................................................49Door Locks.......................................................14Automatic....................................................15Doors...............................................................14Driver’s Seat Back Tilt......................................15DrivingThrough Flowing, Rising, Or Shallow Standing Water
..........................86
E
Electric Brake Control System....................... 150Electric Remote Mirrors...................................24Electrical Power Outlets...................................37Electronic Speed Control (Cruise Control)........67Electronic Stability Control (ESC)................... 150Electronic Throttle Control Warning Light.........49

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280 R
Radial Ply Tires
.............................................. 250Radiator Cap (Coolant Pressure Cap)............ 224Radio Frequency General Information.................................. 148Rear Camera................................................... 73Rear Cross Path............................................. 158Rear ParkSense System.................................. 69Rearview Mirror............................................... 23Recreational Towing........................................ 85Reformulated Gasoline.................................. 266Refrigerant.................................................... 220Release, Hood................................................. 40Reminder, Seat Belt...................................... 166Remote Keyless EntryProgramming Additional Key Fobs.............. 11Replacement Bulbs....................................... 235Replacement Keys........................................... 11Replacement Tires......................................... 251Reporting Safety Defects............................... 273Restraints, Child............................................ 181Restraints, Head.............................................. 20Rotation, Tires............................................... 258
S
Safety Checks Inside Vehicle......................... 187Safety Checks Outside Vehicle...................... 188Safety Defects, Reporting.............................. 273Safety Information, Tire................................. 240Safety Tips..................................................... 186
Safety, Exhaust Gas...................................... 189Satellite Radio.............................................. 102Schedule, Maintenance................................ 211Seat Belts............................................ 165, 187Adjustable Shoulder Belt.......................... 169Adjustable Upper Shoulder Anchorage..... 169Adjustable Upper Shoulder Belt Anchorage..................................... 169Automatic Locking Retractor (ALR)........... 171Child Restraints........................................ 181Energy Management Feature................... 171Front Seat............................... 165, 166, 168Inspection................................................. 187Lap/Shoulder Belt Operation.................... 168Lap/Shoulder Belt Untwisting................... 169Lap/Shoulder Belts.................................. 166Operating Instructions.............................. 168Pregnant Women...................................... 170Rear Seat................................................. 166Reminder.................................................. 166Untwisting Procedure............................... 169Seat Belts Maintenance............................... 262Seats............................................................... 15Adjustment.................................................. 15Heated......................................................... 19Rear Folding................................................ 15Tilting........................................................... 15Security Alarm........................................... 13, 50Selection Of Coolant (Antifreeze).................. 268Sentry Key (Immobilizer).................................. 12
Service Assistance........................................ 271Service Contract............................................ 272Service Manuals........................................... 274SettingsPersonal......................................................89Settings, Audio.............................................. 107Shift Lever Override...................................... 207Shoulder Belts.............................................. 166Signals, Turn.......................................... 54, 188Sirius Satellite Radio..................................... 102Favorites................................................... 106Replay....................................................... 104SiriusXM Satellite RadioBrowse in SXM.......................................... 106Favorites................................................... 106Replay....................................................... 104Snow Chains (Tire Chains)............................ 257Snow Tires.................................................... 253Spare Tires........................................... 253, 255Spark Plugs................................................... 268Starting............................................................57Automatic Transmission..............................57Button..........................................................12Cold Weather...............................................57Engine Fails To Start....................................57Steering...........................................................15Column Lock................................................15Power....................................................66, 67Steering Wheel Audio Controls...................... 146Storage, Vehicle..................................... 35, 260

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281
Storing Your Vehicle
...................................... 260Supplemental Restraint System – Air Bag..... 174Sway Control, Trailer...................................... 154Synthetic Engine Oil....................................... 218
T
Telescoping Steering Column.......................... 15Tire And Loading Information Placard........... 245Tire Markings................................................. 240Tire Safety Information.................................. 240Tire Service Kit.................. 197, 198, 200, 202Tires................................... 188, 248, 253, 259Aging (Life Of Tires)................................... 251Air Pressure............................................... 248Chains....................................................... 257Changing................................................... 190Compact Spare......................................... 253General Information........................ 248, 253High Speed................................................ 249Inflation Pressure...................................... 249Jacking...................................................... 190Life Of Tires............................................... 251Load Capacity............................................ 245Pressure Monitoring System (TPMS)............................... 51, 161Quality Grading.......................................... 259Radial........................................................ 250Replacement............................................. 251Rotation.................................................... 258
Safety.............................................. 240, 248Sizes......................................................... 241Snow Tires................................................ 253Spare Tires...................................... 253, 255Spinning................................................... 250Trailer Towing.............................................. 82Tread Wear Indicators.............................. 251Wheel Nut Torque..................................... 264To Open Hood.................................................. 40Tongue Weight/Trailer Weight......................... 81Torque Converter Clutch.................................. 66Towing....................................................78, 209Disabled Vehicle....................................... 209Guide........................................................... 81Recreational................................................ 85Weight......................................................... 81Towing Behind A Motorhome........................... 85Traction............................................................ 86Traction Control............................................ 154Trailer Sway Control (TSC)............................. 154Trailer Towing.................................................. 78Hitches........................................................ 80Minimum Requirements.............................. 81Tips.............................................................. 84Trailer And Tongue Weight........................... 81Wiring.......................................................... 83Trailer Towing Guide........................................ 81Trailer Weight................................................... 81
TransmissionAutomatic.......................................... 60, 226Fluid.......................................................... 270Maintenance............................................ 226Transporting Pets.......................................... 187Tread Wear Indicators................................... 251Turn Signals.....................................................54
U
UconnectPhone Call Features
................................. 118Things You Should Know About YourUconnect Phone................................... 121Uconnect Phone..........................113, 114, 116Answer Or Ignore An Incoming Call — Call Currently In Progress..................... 120Answer Or Ignore An Incoming Call —No Call Currently In Progress................ 119Bluetooth Communication Link................ 124Call Continuation...................................... 121Call Controls............................................. 119Call Termination....................................... 121Cancel Command..................................... 114Connecting To A Particular Mobile Phone Or Audio Device After Pairing................ 116Help Command......................................... 114Join Calls.................................................. 12111

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282 Making A Phone Or Audio Device A Favorite
................................................. 117Making A Second Call While Current Call Is In Progress................................. 120Managing Your Favorites........................... 118Natural Speech......................................... 113Operation.................................................. 113Overview.................................................... 112Pair (Link) Uconnect Phone To A MobilePhone................................................... 114Pair A Bluetooth Streaming Audio Device................................................... 116Phonebook Download............................... 117Place/Retrieve A Call From Hold............... 120Power-Up................................................... 124Recent Calls.............................................. 119Redial........................................................ 121To Remove A Favorite............................... 118Toggling Between Calls............................. 120Touch-Tone Number Entry......................... 119Transfer Call To And From MobilePhone................................................... 121Voice Command........................................ 121
Uconnect SettingsCustomer Programmable Features............. 89Uniform Tire Quality Grades.......................... 259Unleaded Gasoline....................................... 265Untwisting Procedure, Seat Belt................... 169USB.................................................................. 37
V
Vehicle Certification Label............................... 76Vehicle Identification Number (VIN).............. 264Vehicle Loading...............................76, 77, 245Vehicle Modifications/Alterations...................... 7Vehicle Storage.......................................35, 260Voice Command............................................... 22Voice Recognition System (VR)........................ 22
W
Warning Lights (Instrument Cluster
Descriptions)
.................................................... 52Warnings And Cautions...................................... 7Warranty Information.................................... 273WasherAdding Fluid.............................................. 217
Washing Vehicle............................................ 261WaterDriving Through...........................................86Wheel And Wheel Tire Care........................... 255Wheel And Wheel Tire Trim........................... 255Wind Buffeting.................................................40Window Fogging...............................................35Windows..........................................................39Power...........................................................39Windshield Defroster.................................... 187Windshield Washers.............................. 30, 217Fluid.............................................................30Windshield Wiper Blades.............................. 221Windshield Wipers...........................................30Wipers Blade Replacement........................... 221Wipers, Intermittent.........................................30

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