wheel RAM PROMASTER 2021 Repair Manual

IN CASE OF EMERGENCY209
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service.
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow
bars and other equipment designed for this
purpose, following equipment manufacturer’s
instructions. Use of safety chains is mandatory.
Attach a tow bar or other towing device to main
structural members of the vehicle, not to
fascia/bumper or associated brackets. State
and local laws regarding vehicles under tow
must be observed. If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode.
If the key fob is unavailable or the vehicle's
battery is discharged, for instructions on
shifting the automatic transmission out of
PARK (P) for towing Ú
page 207.
Towing Condition Wheels OFF The Ground
ALL Models
Flat Tow NONEIf transmission is operable:
• Transmission in NEUTRAL
• 25 mph (40 km/h) max speed
• 15 miles (24 km) max distance
Wheel Lift Or Dolly Tow Rear
Front OK
Flatbed ALL BEST METHOD
CAUTION!
Do not use sling type equipment when
towing. Vehicle damage may occur.
When securing the vehicle to a flat bed
truck, do not attach to front or rear suspen-
sion components. Damage to your vehicle
may result from improper towing.7

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210IN CASE OF EMERGENCY
AUTOMATIC TRANSMISSION
The FCA US LLC recommends towing your
vehicle with all four wheels OFF the ground
using a flatbed.
If flatbed equipment is not available, and the
transmission is operable, this vehicle may be
towed (with front wheels on the ground) under
the following conditions:
The transmission must be in NEUTRAL (N).
The towing speed must not exceed 25 mph
(40 km/h).
The towing distance must not exceed
15 miles (24 km).
If the transmission is not operable, or the
vehicle must be towed faster than 25 mph
(40 km/h) or farther than 15 miles (24 km), tow
with the front wheels OFF the ground (using a
flatbed truck, or wheel lift equipment with the
front wheels raised).
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced
Accident Response System.
This feature is a communication network that
takes effect in the event of an impact
Ú page 179.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an EDR is
to record data that will assist in understanding
how a vehicle’s systems performed under
certain crash or near crash-like situations, such
as an air bag deployment or hitting a road
obstacle Ú page 180.
CAUTION!
Towing faster than 25 mph (40 km/h) or
farther than 15 miles (24 km) with front
wheels on the ground can cause severe
transmission damage. Damage from
improper towing is not covered under the
New Vehicle Limited Warranty.
Towing this vehicle in violation of the above
requirements can cause severe transmis -
sion damage. Damage from improper
towing is not covered under the New
Vehicle Limited Warranty.

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SERVICING AND MAINTENANCE237
Front Turn Signal/Parking Lamps
See below steps to replace:

1. Remove one retaining screw on the lower
headlamp filler panel. Remove filler panel.

2. Remove two retaining screws on the upper headlamp filler panel. Remove filler panel.
3. Remove one upper retaining screw from the headlamp housing.
4. Remove two lower retaining screws from the headlamp housing.
5. Pull Headlamp forward, disconnect the harness electrical connector and remove
the headlamp assembly from vehicle.
6. Rotate the bulb counterclockwise and remove.
7. Install the bulb into socket, and rotate bulb/ socket clockwise into lamp locking it in
place.
8. Carefully reinstall headlamp in the same position on the vehicle, so as not to affect
headlamp aiming.
9. Install the one upper retaining screw on headlamp housing. 10. Install the two lower retaining screws on
headlamp housing.
11. Carefully reinstall the lower headlamp filler panel and one retaining screw.
12. Carefully reinstall the upper headlamp filler panel and two retaining screws.
Daytime Running Lamp (DRL)/Front Side
Marker Lamp
See below steps to replace:

1. Remove one retaining screw on the lower headlamp filler panel. Remove filler panel.

2. Remove two retaining screws on the upper headlamp filler panel. Remove filler panel.
3. Remove one upper retaining screw from the headlamp housing.
4. Remove two lower retaining screws from the headlamp housing.
5. Pull Headlamp forward, disconnect the harness electrical connector and remove
the headlamp assembly from vehicle.
6. Remove the (DRL), side marker bulb by pulling straight out. 7. Replace lamp as required and lock in place.
8. Reinstall plastic cap.
9. Carefully reinstall headlamp in the same
position on the vehicle, as not to affect
headlamp aiming.
10. Install the one upper retaining screw on the headlamp housing.
11. Install the two lower retaining screws on the headlamp housing.
12. Carefully reinstall the lower headlamp filler panel and one retaining screw.
13. Carefully reinstall the upper headlamp filler panel and two retaining screws.
Front Fog Lamps
See below steps to replace:

1. Turn front wheels inboard to access cover in wheel liner.

2. Open the cover on the front of the wheel liner.
3. Remove connection and replace the bulb.
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238SERVICING AND MAINTENANCE
4. Connect the wire and rotate bulb/socket
clockwise into lamp locking it in place.
5. Reinstall the plastic cap and close the cover on the wheel liner.
Front, Rear Roof Lamps
See below steps to replace:

1. Remove two screw and remove the lamp assembly.

2. Remove the socket bulb by turning counter -
clockwise.
3. Remove bulb and replace as needed.
4. Reinstall the bulb socket and rotate clockwise to lock in place.
5. Reinstall lamp.
Rear Tail, Stop, Backup, Turn Signal And Rear
Side Marker Lamps
See below steps to replace:

1. Open rear doors.

2. Remove the seven (7) fasteners from the rear access cover and remove cover to gain
access to the Tail lamp assembly fasteners.
Rear Access Cover

3. Remove the two (2) 17mm tail light assembly fasteners.
4. Disconnect the tail light harness connector and remove tail light assembly from the
vehicle.
5. Remove the tail/stop, turn signal, backup and rear side marker bulb/socket by
rotating counterclockwise.
6. Remove the bulb and replace as needed.
7. Reinstall bulb/socket and rotate clockwise to lock in place.
8. Reinstall lamp.Replacing Interior Bulbs
Cargo Lamp
See below steps to replace:

1. Using a suitable tool, remove either the lamp above the back door or the sliding
door lamp as needed and disconnect it.

Rear Cargo Lamp Bulb Access

2. Using a suitable tool, pull open the metal bulb access on the back of the housing.

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250SERVICING AND MAINTENANCE
Radial Ply Tires
Tire Repair
If your tire becomes damaged, it may be
repaired if it meets the following criteria:
The tire has not been driven on when flat.
The damage is only on the tread section of
your tire (sidewall damage is not repairable).
The puncture is no greater than a ¼ of an
inch (6 mm).
Consult an authorized tire dealer for tire repairs
and additional information.
Damaged Run Flat tires, or Run Flat tires that
have experienced a loss of pressure should be
replaced immediately with another Run Flat tire
of identical size and service description (Load Index and Speed Symbol). Replace the tire
pressure sensor as well as it is not designed to
be reused.
Run Flat Tires — If Equipped
Run Flat tires allow you the capability to drive
50 miles (80 km) at 50 mph (80 km/h) after a
rapid loss of inflation pressure. This rapid loss
of inflation is referred to as the Run Flat mode.
A Run Flat mode occurs when the tire inflation
pressure is of/or below 14 psi (96 kPa). Once a
Run Flat tire reaches the run flat mode it has
limited driving capabilities and needs to be
replaced immediately. A Run Flat tire is not
repairable. When a run flat tire is changed after
driving with under-inflated tire condition, please
replace the TPM sensor as it is not designed to
be reused when driven under run flat mode
14 psi (96 kPa) condition.
NOTE:
TPM Sensor must be replaced after driving the
vehicle on a flat tire condition.
It is not recommended driving a vehicle loaded
at full capacity or to tow a trailer while a tire is in
the run flat mode.
See the tire pressure monitoring section for
more information.
Tire Spinning
When stuck in mud, sand, snow, or ice
conditions, do not spin your vehicle's wheels
above 30 mph (48 km/h) or for longer than
30 seconds continuously without stopping.
Refer to Freeing A Stuck Vehicle for further
information Ú
page 208.WARNING!
Combining radial ply tires with other types of
tires on your vehicle will cause your vehicle to
handle poorly. The instability could cause a
collision. Always use radial ply tires in sets of
four. Never combine them with other types of
tires.
WARNING!

Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may
cause tire damage or failure. A tire could
explode and injure someone. Do not spin your
vehicle's wheels faster than 30 mph (48 km/h)
for more than 30 seconds continuously when
you are stuck, and do not let anyone near a
spinning wheel, no matter what the speed.

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SERVICING AND MAINTENANCE251
Tread Wear Indicators
Tread wear indicators are in the original
equipment tires to help you in determining
when your tires should be replaced.

Tire Tread

These indicators are molded into the bottom of
the tread grooves. They will appear as bands
when the tread depth becomes a 1/16 of an
inch (1.6 mm). When the tread is worn to the
tread wear indicators, the tire should be
replaced.
Life Of Tire
The service life of a tire is dependent upon
varying factors including, but not limited to:
Driving style.
Tire pressure - Improper cold tire inflation
pressures can cause uneven wear patterns
to develop across the tire tread. These
abnormal wear patterns will reduce tread life,
resulting in the need for earlier tire replace -
ment.
Distance driven.
Performance tires, tires with a speed rating of
V or higher, and Summer tires typically have
a reduced tread life. Rotation of these tires
per the vehicle scheduled maintenance is
highly recommended. NOTE:
Wheel Valve Stem must be replaced as well
when installing new tires due to wear and tear
in existing tires.
Keep dismounted tires in a cool, dry place with
as little exposure to light as possible. Protect
tires from contact with oil, grease, and gasoline.
Replacement Tires

The tires on your new vehicle provide a balance of
many characteristics. They should be inspected
regularly for wear and correct cold tire inflation
pressures. The manufacturer strongly
recommends that you use tires equivalent to the
originals in size, quality and performance when
replacement is needed. Refer to the paragraph
on “Tread Wear Indicators” in this section. Refer
to the Tire and Loading Information placard or the
Vehicle Certification Label for the size
designation of your tire. The Load Index and
Speed Symbol for your tire will be found on the
original equipment tire sidewall.

See the Tire Sizing Chart example found in the
Tire Safety Information section of this manual
for more information relating to the Load Index
and Speed Symbol of a tire Ú
page 241.
1 — Worn Tire
2 — New Tire
WARNING!
Tires and the spare tire should be replaced
after six years, regardless of the remaining
tread. Failure to follow this warning can result
in sudden tire failure. You could lose control
and have a collision resulting in serious injury
or death.
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252SERVICING AND MAINTENANCE
(Continued)
It is recommended to replace the two front tires
or two rear tires as a pair. Replacing just one tire
can seriously affect your vehicle’s handling. If
you ever replace a wheel, make sure that the
wheel’s specifications match those of the
original wheels.
It is recommended you contact an authorized
tire dealer or original equipment dealer with any
questions you may have on tire specifications or
capability. Failure to use equivalent
replacement tires may adversely affect the
safety, handling, and ride of your vehicle.
TIRE TYPES
All Season Tires — If Equipped
All Season tires provide traction for all seasons
(Spring, Summer, Autumn, and Winter). Traction
levels may vary between different all season
tires. All season tires can be identified by the
M+S, M&S, M/S or MS designation on the tire
sidewall. Use all season tires only in sets of four; failure to do so may adversely affect the safety
and handling of your vehicle.
Summer Or Three Season Tires — If
Equipped
Summer tires provide traction in both wet and
dry conditions, and are not intended to be
driven in snow or on ice. If your vehicle is
equipped with Summer tires, be aware these
tires are not designed for Winter or cold driving
conditions. Install Winter tires on your vehicle
when ambient temperatures are less than 40°F
(5°C) or if roads are covered with ice or snow.
For more information, contact an authorized
dealer.
Summer tires do not contain the all season
designation or mountain/snowflake symbol on
the tire sidewall. Use Summer tires only in sets
of four; failure to do so may adversely affect the
safety and handling of your vehicle.
WARNING!

Do not use a tire, wheel size, load rating, or
speed rating other than that specified for
your vehicle. Some combinations of unap
-
proved tires and wheels may change suspen -
sion dimensions and performance
characteristics, resulting in changes to
steering, handling, and braking of your
vehicle. This can cause unpredictable
handling and stress to steering and suspen -
sion components. You could lose control and
have a collision resulting in serious injury or
death. Use only the tire and wheel sizes with
load ratings approved for your vehicle.

Never use a tire with a smaller load index or
capacity, other than what was originally
equipped on your vehicle. Using a tire with
a smaller load index could result in tire
overloading and failure. You could lose
control and have a collision.

Failure to equip your vehicle with tires having
adequate speed capability can result in
sudden tire failure and loss of vehicle control.

CAUTION!
Replacing original tires with tires of a
different size may result in false speedometer
and odometer readings.
WARNING! (Continued)
WARNING!
Do not use Summer tires in snow/ice
conditions. You could lose vehicle control,
resulting in severe injury or death. Driving too
fast for conditions also creates the possibility
of loss of vehicle control.

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SERVICING AND MAINTENANCE253
Snow Tires
Some areas of the country require the use of
snow tires during the Winter. Snow tires can be
identified by a “mountain/snowflake” symbol
on the tire sidewall.
If you need snow tires, select tires
equivalent in size and type to the
original equipment tires. Use snow
tires only in sets of four; failure to do
so may adversely affect the safety and handling
of your vehicle.
Snow tires generally have lower speed ratings
than what was originally equipped with your
vehicle and should not be operated at
sustained speeds over 75 mph (120 km/h).
For speeds above 75 mph (120 km/h) refer to
original equipment or an authorized tire dealer
for recommended safe operating speeds,
loading and cold tire inflation pressures.
While studded tires improve performance on
ice, skid and traction capability on wet or dry
surfaces may be poorer than that of
non-studded tires. Some states prohibit
studded tires; therefore, local laws should be
checked before using these tire types.
SPARE TIRES — IF EQUIPPED
NOTE:

For vehicles equipped with Tire Service Kit instead
of a spare tire, please refer to “Tire Service Kit” in
“In Case Of Emergency” for further information.

For restrictions when towing with a spare tire
designated for temporary emergency use
Ú page 82.
Spare Tire Matching Original Equipped Tire
And Wheel — If Equipped

Your vehicle may be equipped with a spare tire
and wheel equivalent in look and function to
the original equipment tire and wheel found on
the front or rear axle of your vehicle. This spare
tire may be used in the tire rotation for your vehicle. If your vehicle has this option, refer to
an authorized tire dealer for the recommended
tire rotation pattern.

NOTE:
This spare tire may not have a tire pressure
monitor sensor.
Compact Spare Tire — If Equipped
The compact spare is for temporary emergency
use only. You can identify if your vehicle is
equipped with a compact spare by looking at
the spare tire description on the Tire and
Loading Information Placard located on the
driver’s side door opening or on the sidewall of
the tire. Compact spare tire descriptions begin
with the letter “T” or “S” preceding the size
designation. Example: T145/80D18 103M.
T, S = Temporary Spare Tire
Since this tire has limited tread life, the original
equipment tire should be repaired (or replaced)
and reinstalled on your vehicle at the first
opportunity.
CAUTION!
Because of the reduced ground clearance, do
not take your vehicle through an automatic
car wash with a compact or limited use
temporary spare installed. Damage to the
vehicle may result.
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254SERVICING AND MAINTENANCE
Do not install a wheel cover or attempt to mount
a conventional tire on the compact spare wheel,
since the wheel is designed specifically for the
compact spare tire. Do not install more than
one compact spare tire and wheel on the
vehicle at any given time.Collapsible Spare Tire — If Equipped
The collapsible spare is for temporary
emergency use only. You can identify if your
vehicle is equipped with a collapsible spare by
looking at the spare tire description on the Tire
and Loading Information Placard located on the
driver’s side door opening or on the sidewall of
the tire.
Collapsible spare tire description example:
165/80-17 101P.
Since this tire has limited tread life, the original
equipment tire should be repaired (or replaced)
and reinstalled on your vehicle at the first
opportunity.
Inflate collapsible tire only after the wheel is
properly installed to the vehicle. Inflate the
collapsible tire using the electric air pump
before lowering the vehicle. Do not install a wheel cover or attempt to mount
a conventional tire on the collapsible spare
wheel, since the wheel is designed specifically
for the collapsible spare tire.
WARNING!
Compact and collapsible spares are for
temporary emergency use only. With these
spares, do not drive more than 50 mph
(80 km/h). Temporary use spares have
limited tread life. When the tread is worn to
the tread wear indicators, the temporary use
spare tire needs to be replaced. Be sure to
follow the warnings, which apply to your
spare. Failure to do so could result in spare
tire failure and loss of vehicle control.
WARNING!
Compact and Collapsible spares are for
temporary emergency use only. With these
spares, do not drive more than 50 mph
(80 km/h). Temporary use spares have
limited tread life. When the tread is worn to
the tread wear indicators, the temporary use
spare tire needs to be replaced. Be sure to
follow the warnings, which apply to your
spare. Failure to do so could result in spare
tire failure and loss of vehicle control.

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SERVICING AND MAINTENANCE255
Full Size Spare — If Equipped
The full size spare is for temporary emergency
use only. This tire may look like the originally
equipped tire on the front or rear axle of your
vehicle, but it is not. This spare tire may have
limited tread life. When the tread is worn to the
tread wear indicators, the temporary use full
size spare tire needs to be replaced. Since it is
not the same as your original equipment tire,
replace (or repair) the original equipment tire
and reinstall on the vehicle at the first
opportunity.
NOTE:
This spare tire may not have a tire pressure
monitor sensor.
Limited Use Spare — If Equipped

The limited use spare tire is for temporary
emergency use only. This tire is identified by a
label located on the limited use spare wheel. This
label contains the driving limitations for this
spare. This tire may look like the original
equipped tire on the front or rear axle of your
vehicle, but it is not. Installation of this limited
use spare tire affects vehicle handling. Since it is
not the same as your original equipment tire,
replace (or repair) the original equipment tire and
reinstall on the vehicle at the first opportunity.

WHEEL AND WHEEL TRIM CARE
All wheels and wheel trim, especially aluminum
and chrome plated wheels, should be cleaned
regularly using mild (neutral Ph) soap and water
to maintain their luster and to prevent
corrosion. Wash wheels with the same soap
solution recommended for the body of the
vehicle and remember to always wash when the
surfaces are not hot to the touch.
Your wheels are susceptible to deterioration
caused by salt, sodium chloride, magnesium
chloride, calcium chloride, etc., and other road
chemicals used to melt ice or control dust on
dirt roads. Use a soft cloth or sponge and mild
soap to wipe away promptly. Do not use harsh
chemicals or a stiff brush. They can damage the
wheel’s protective coating that helps keep them
from corroding and tarnishing.
WARNING!
Limited use spares are for emergency use
only. Installation of this limited use spare tire
affects vehicle handling. With this tire, do not
drive more than the speed listed on the
limited use spare wheel. Keep inflated to the
cold tire inflation pressures listed on your Tire
and Loading Information Placard located on
the driver’s side B-Pillar or the rear edge of
the driver’s side door. Replace (or repair) the
original equipment tire at the first opportunity
and reinstall it on your vehicle. Failure to do
so could result in loss of vehicle control.
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