change time RAM PROMASTER 2021 Owners Manual

2
INTRODUCTION
Symbols Key ............................................................ 7
WARNINGS AND CAUTIONS ................................. 7
VAN CONVERSIONS/CAMPERS ........................... 7
VEHICLE MODIFICATIONS/ALTERATIONS ........... 7
Symbol Glossary ..................................................... 8
GETTING TO KNOW YOUR VEHICLE
KEYS ......................................................................10
Key Fob......................................................... 10
SENTRY KEY ..........................................................12
IGNITION SWITCH .................................................12
VEHICLE SECURITY SYSTEM —
IF EQUIPPED .........................................................13
To Arm The System ...................................... 13
To Disarm The System................................. 13
Rearming Of The System............................. 13
Security System Manual Override .............. 13
DOORS ..................................................................14
Power Door Locks ....................................... 14
Auto Unlock Doors ....................................... 15
Automatic Door Locks ................................. 15
STEERING WHEEL.................................................15
Telescoping Steering Column ..................... 15 SEATS .................................................................... 15
Manual Adjustments ................................... 16
Heated Seats — If Equipped ....................... 19
Fold Down Tray — If Equipped..................... 20
Adjustable Armrests — If Equipped ............ 20
Head Restraints .......................................... 20
UCONNECT VOICE RECOGNITION ....................... 22
Introducing Voice Recognition .................... 22
Basic Voice Commands............................... 22
Get Started ................................................... 22
Additional Information ................................. 22
MIRRORS ............................................................. 23
Inside Rearview Mirror ................................ 23
Outside Mirrors ........................................... 24
Power Mirrors — If Equipped ....................... 24
Power Folding Outside Mirrors —
If Equipped ................................................... 25 Heated Mirrors — If Equipped ..................... 25
EXTERIOR LIGHTS ................................................ 26
Multifunction Lever ..................................... 26
Headlights ................................................... 26
Daytime Running Lights (DRLs) —
If Equipped .................................................. 26 High/Low Beam Switch .............................. 26
Flash-To-Pass .............................................. 26
Parking Lights ............................................. 26
Follow Me Home/Headlight Delay .............. 27
Fog Lights — If Equipped ............................ 27 Turn Signals ................................................. 27
Lane Change Assist ..................................... 27
Battery Saver ............................................... 27
INTERIOR LIGHTS ................................................28
Courtesy Lights ............................................ 28
Illuminated Entry ......................................... 30
WIPERS AND WASHERS .....................................30
Windshield Wiper Operation ...................... 30
CLIMATE CONTROLS ...........................................31
Manual Climate Control Descriptions
And Functions .............................................. 31 Additional Rear Climate Control —
If Equipped ................................................... 34 Operating Tips.............................................. 34
INTERIOR STORAGE AND EQUIPMENT ..............36
Storage ......................................................... 36
USB/AUX Control — If Equipped ................ 37
Power Outlets............................................... 37
Auxiliary Switches — If Equipped ................ 38
WINDOWS ............................................................39
Power Windows .......................................... 39
Window Bar Grates — If Equipped .............. 39
Wind Buffeting ............................................ 40
HOOD......................................................................40
Opening ........................................................ 40
Closing.......................................................... 41
CARGO AREA FEATURES .....................................41

21_VF_OM_EN_USC_t.book Page 2

6
INTRODUCTION
Dear Customer,
Congratulations on the purchase of your new Ram. Be assured that it represents precision workmanship, distinctive styling, and high quality. This
Owner’s Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of
your vehicle. It is supplemented by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC
offers to its customers as well as the details of the terms and conditions for maintaining its validity. Please take the time to read all of these publications
carefully before driving your vehicle for the first time. Following the instructions, recommendations, tips, and important warnings in this manual will help
ensure safe and enjoyable operation of your vehicle. Be sure you are familiar with all vehicle controls, particularly those used for braking, steering,
transmission, and transfer case shifting (if equipped). Learn how your vehicle handles on different road surfaces. Your driving skills will improve with
experience.
This Owner’s Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated
in the text. Therefore, you should only consider the information that is related to the trim level, engine, and version that you have purchased. Any content
introduced throughout the Owner’s Information, which may or may not be applicable to your vehicle, will be identified with the wording “If Equipped”.
All data contained in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant improvement
of the vehicles produced. For this reason, it reserves the right to make changes to the model described for technical and/or commercial reasons. For
further information, contact an authorized dealer.
When it comes to service, remember that authorized dealers know your Ram best, have factory-trained technicians and genuine MOPAR® parts, and
care about your satisfaction.

21_VF_OM_EN_USC_t.book Page 6

GETTING TO KNOW YOUR VEHICLE27
FOLLOW ME HOME/HEADLIGHT DELAY
When this feature is selected, the driver can
choose to have the headlights remain on for a
preset period of time after the engine is turned
off.
Activation
Remove the key or turn the ignition to the STOP
(OFF/LOCK) position, and pull the multifunction
lever toward the steering wheel within two
minutes. Each time the lever is pulled, the
activation of the lights will be extended by
30 seconds. The activation of the lights can be
extended to a maximum of 210 seconds.
The indicator light on the instrument panel will
light up and the corresponding message will
appear in the instrument cluster display for as
long as the function is activated. The indicator
light comes on when the lever is operated and
stays on until the function is automatically
deactivated. Each movement of the lever only
increases the amount of time the lights stay on.
Deactivation
Pull the multifunction lever toward the steering
wheel and hold it for more than two seconds.
FOG LIGHTS — IF EQUIPPED
The fog light switch is located on the center
stack of the instrument panel, just below the
climate controls.
Push the switch once to turn the fog
lights on. Push the switch a second
time to turn the fog lights off.
NOTE:
If the vehicle’s ignition is turned off, the fog
lights will also turn off.
TURN SIGNALS
Move the multifunction lever up or down and
the arrows on each side of the instrument
cluster will flash to show proper operation of the
turn signals.
NOTE:
If either light remains on and does not flash, or
there is a very fast flash rate, check for a defec -
tive outside light bulb.
LANE CHANGE ASSIST
Lightly push the multifunction lever up or down,
without moving beyond the detent, and the turn
signal will flash five times then automatically
turn off.
BATTERY SAVER
To protect the life of your vehicle’s battery,
when the ignition is OFF and any door is left ajar
for 15 minutes, the interior lights will
automatically turn off.
NOTE:
Battery saver mode is cancelled if the ignition is
placed in the MAR (ACC/ON/RUN) position.
2

21_VF_OM_EN_USC_t.book Page 27

GETTING TO KNOW YOUR INSTRUMENT PANEL45
If equipped with a Uconnect system, some
customer programmable features will display in
the radio Úpage 89.
The system allows the driver to select
information by pushing the following buttons
mounted on the instrument panel to the left of
the steering column:

Display Control Buttons

NOTE:
The MODE button must be pushed prior to
pressing the up arrow and down arrow
buttons .MODE Button:
Push and hold the MODE button for a time
longer than one second to access/select the
information screens or submenu screens of a
main menu item. Push and hold the MODE
button for two seconds to reset displayed/
selected features that can be reset.
Up And Down Arrow Buttons:
Push and release the up and down
arrow buttons to scroll upward and down -
ward through the main menu and submenus
or adjust the illumination on the instrument
panel when the headlights are on.
CHANGE ENGINE OIL — IF EQUIPPED
Your vehicle is equipped with an engine oil
change indicator system. The “Change Engine
Oil” message will display in the instrument
cluster display. The engine oil change indicator
system is duty cycle based, which means the
engine oil change interval may fluctuate,
dependent upon your personal driving style. Unless reset, this message will continue to
display each time you turn the ignition switch to
the ON/RUN position. To turn off the message
temporarily, push and release the
MODE
button . To reset the oil change indicator system
(after performing the scheduled maintenance),
refer to the following procedure.

1. Turn the ignition switch to the ON position (do not start the engine).

2. Fully push the accelerator pedal slowly, three times, within 10 seconds.
3. Turn the ignition switch to the OFF/LOCK position.
NOTE:
If the indicator message illuminates when you
start the vehicle, the oil change indicator
system did not reset. If necessary, repeat this
procedure.
3

21_VF_OM_EN_USC_t.book Page 45

46GETTING TO KNOW YOUR INSTRUMENT PANEL
DISPLAY SETUP MENU
The menu comprises a series of functions
arranged in a cycle. Push and release the up
or down arrow button to access the different
options and settings (setup).
The setup menu can be activated by pushing
the MODE button . Single pushes on the up or
down arrow button will scroll through the
setup menu options. The menu items include
the following functions:
Speed Beep
Buzzer Volume
Seat Belt Buzzer (Just Available After SBR
Disable Made By CHR Service)
Exit menu
NOTE:
If equipped, some customer programmable
features will display in the Uconnect system.
Refer to your Uconnect Owner’s Manual Supple -
ment for further information. Selecting An Option Of The Main Menu Without
Submenu

1. Briefly push and release the

MODE
button
to select the main menu option to set.

2. Push and release the up or down
arrow button (by single pushes) to select the
new setting.
3. Briefly push and release the MODE button
to store the new setting and go back to the
main menu option previously selected.
Selecting An Option Of The Main Menu With
Submenu

1. Briefly push and release the
MODE
button
to display the first submenu option.

2. Push and release the up or down
arrow button (by single pushes) to scroll
through all the submenu options.
3. Briefly push and release the MODE button
to select the displayed submenu option and
to open the relevant setup menu. 4. Push and release the
up or down
arrow button (by single pushes) to select the
new setting for this submenu option.
5. Briefly push and release the MODE button
to store the new setting and go back to the
previously selected submenu option.
6. Push and release and hold the MODE
button to return to the main menu (short
hold) or the main screen (longer hold).
VALUES DISPLAYED
NOTE:
All of the following items are accessed by
pressing the TRIP button.
Range
This indicates the distance which may be
traveled with the fuel remaining in the tank,
assuming that driving conditions will not
change. The message “----” will appear on the
display in the following cases:
Distance less than 30 miles (or 50 km).
The vehicle is parked for a long time with the
engine running.

21_VF_OM_EN_USC_t.book Page 46

58STARTING AND OPERATING
AFTER STARTING
The idle speed is controlled automatically, and
it will decrease as the engine warms up.
ENGINE BLOCK HEATER — IF EQUIPPED
The engine block heater warms the engine, and
permits quicker starts in cold weather. Connect
the cord to a standard 110-115 Volt AC
electrical outlet with a grounded, three-wire
extension cord. The engine block heater must be plugged in at
least one hour to have an adequate warming
effect on the engine.
ENGINE BREAK-IN RECOMMENDATIONS
A long break-in period is not required for the
engine and drivetrain (transmission and axle) in
your vehicle.
Drive moderately during the first 300 miles
(500 km). After the initial 60 miles (100 km),
speeds up to 50 or 55 mph (80 or 90 km/h) are
desirable.
While cruising, brief full-throttle acceleration
within the limits of local traffic laws contributes
to a good break-in. Wide-open throttle
acceleration in low gear can be detrimental and
should be avoided.
The engine oil installed in the engine at the
factory is a high-quality energy conserving type
lubricant. Oil changes should be consistent with
anticipated climate conditions under which
vehicle operations will occur. For the
recommended viscosity and quality grades see
Ú
page 268.
NOTE:
A new engine may consume some oil during its
first few thousand miles (kilometers) of opera -
tion. This should be considered a normal part of
the break-in and not interpreted as a problem.
Please check your oil level with the engine oil
indicator often during the break-in period. Add
oil as required.
If the vehicle has a discharged battery,
booster cables may be used to obtain a
start from a booster battery or the battery in
another vehicle. This type of start can be
dangerous if done improperly Úpage 203.
CAUTION!
To prevent damage to the starter, do not
continuously crank the engine for more than
25 seconds at a time. Wait 60 seconds
before trying again.
WARNING! (Continued)
WARNING!
Remember to disconnect the engine block
heater cord before driving. Damage to the
110-115 Volt electrical cord could cause
electrocution.
CAUTION!
Never use Non-Detergent Oil or Straight
Mineral Oil in the engine or damage may
result.

21_VF_OM_EN_USC_t.book Page 58

STARTING AND OPERATING61
NOTE:
Swivel seats that are unlocked can also prevent
the transmission gear selector from being
moved out of the PARK position. To shift the
transmission out of the PARK position the first
time after cranking is allowed, ensure swivel
seats are locked in the forward facing position.
SIX-SPEED AUTOMATIC TRANSMISSION
The transmission gear position display (located
in the instrument cluster) indicates the
transmission gear range. You must press the
brake pedal to move the gear selector out of
PARK. To drive, move the gear selector from
PARK or NEUTRAL to the DRIVE position.
The electronically-controlled transmission
provides a precise shift schedule. The
transmission electronics are self-calibrating;
therefore, the first few shifts on a new vehicle
may be somewhat abrupt. This is a normal
condition, and precision shifts will develop
within a few hundred miles (kilometers).
Gear Selector

Only shift from DRIVE to PARK or REVERSE
when the accelerator pedal is released and the
vehicle is stopped. Be sure to keep your foot on
the brake pedal when shifting between these
gears. The transmission gear selector provides PARK,
REVERSE, NEUTRAL, DRIVE, and Electronic
Range Select (ERS) shift positions. Manual
downshifts can be made using the ERS shift
control. Moving the gear selector into the
ERS (-/+) position (beside the DRIVE position)
activates ERS mode, displays the current gear
in the instrument cluster, and prevents
automatic upshifts beyond this gear. In ERS
mode, toggling the gear selector forward (-) or
rearward (+) will change the highest available
gear Ú
page 65.
NOTE:
If the gear selector cannot be moved to the
PARK, REVERSE, or NEUTRAL position (when
pushed forward) it is probably in the ERS (+/-)
position (beside the DRIVE position). In ERS
mode, the transmission gear limit (1, 2, 3, etc.)
is displayed in the instrument cluster. Move the
gear selector to the right (into the DRIVE [D]
position) for access to PARK, REVERSE, and
NEUTRAL.4

21_VF_OM_EN_USC_t.book Page 61

STARTING AND OPERATING67
NOTE:
Increased noise levels at the end of the
steering wheel travel are considered normal
and do not indicate that there is a problem
with the power steering system.
Upon initial start-up in cold weather, the
power steering pump may make noise for a
short amount of time. This is due to the cold,
thick fluid in the steering system. This noise
should be considered normal, and it does not
in any way damage the steering system.
POWER STEERING FLUID CHECK
Checking the power steering fluid level at a
defined service interval is not required. The fluid
should be checked at every oil change if a leak
is suspected, abnormal noises are apparent, and/or the system is not functioning as
anticipated. Coordinate inspection efforts
through an authorized dealer.
If necessary, add fluid to restore to the proper
indicated level. With a clean cloth, wipe any
spilled fluid from all surfaces Ú
page 270.
CRUISE CONTROL — IF EQUIPPED
When engaged, the Cruise Control takes over
accelerator operations at speeds greater than
25 mph (40 km/h) up to the maximum speed of
100 mph (160 km/h).
The Cruise Control lever is located on the left
side of the steering column.

Cruise Control Lever

NOTE:
In order to ensure proper operation, the Cruise
Control system has been designed to shut down
if multiple Cruise Control functions are operated
at the same time. If this occurs, the Cruise
Control system can be reactivated by rotating
the Cruise Control ON/OFF center ring and
resetting the desired vehicle set speed.
CAUTION!
Prolonged operation of the steering system at
the end of the steering wheel travel will
increase the steering fluid temperature and it
should be avoided when possible. Damage to
the power steering pump may occur.
WARNING!
Fluid level should be checked on a level
surface and with the engine off to prevent
injury from moving parts and to ensure
accurate fluid level reading. Do not overfill.
Use only FCA recommended power steering
fluid.
CAUTION!
Do not use chemical flushes in your power
steering system as the chemicals can
damage your power steering components.
Such damage is not covered by the New
Vehicle Limited Warranty.
4

21_VF_OM_EN_USC_t.book Page 67

MULTIMEDIA89
NOTE:
FCA US LLC or your dealer may contact you
directly regarding software updates.
To help further improve vehicle security and
minimize the potential risk of a security
breach, vehicle owners should:
Routinely check www.driveucon -
nect.com/support/soft -
ware-update.html (US Residents) or
www.driveuconnect.ca (Canadian Resi -
dents) to learn about available Uconnect
software updates.
Only connect and use trusted media
devices (e.g. personal mobile phones,
USBs, CDs).
Privacy of any wireless and wired
communications cannot be assured. Third
parties may unlawfully intercept information
and private communications without your
consent Ú page 55.
UCONNECT SETTINGS
The Uconnect system uses a combination of
buttons on the touchscreen and buttons on the
faceplate located on the center of the
instrument panel. These buttons allow you to
access and change the customer
programmable features. Many features can
vary by vehicle.
Buttons on the faceplate are located below
and/or beside the Uconnect system in the
center of the instrument panel. In addition,
there is a Scroll/Enter control knob located on
the right side. Turn the control knob to scroll
through menus and change settings. Push the
center of the control knob one or more times to
select or change a setting. Your Uconnect system may also have Screen
Off and Mute buttons on the faceplate.
Push the Screen Off button on the faceplate to
turn off the Uconnect screen. Push the button
again or tap the screen to turn the screen on.
Press the Back Arrow button to exit out of a
Menu or certain option on the Uconnect system.
NOTE:
The NAV button in the middle of your Uconnect
System may also contain the word “TRIP”.
5

21_VF_OM_EN_USC_t.book Page 89

90MULTIMEDIA
UCONNECT 3/3 NAV SETTINGS

Uconnect 3/3 NAV With 5-inch Display Buttons On The
Touchscreen And Buttons On The Faceplate
Push the Settings button on the faceplate to
display the menu setting screen. In this mode,
the Uconnect system allows you to access
programmable features that may be equipped.
NOTE:
Only one category may be selected at a time.
The Back Arrow will change into a Done
button if any changes are made.
When making a selection, press the Menu
button on the touchscreen to enter the desired
menu. Once in the desired menu, press and
release the preferred setting option until a
check mark appears next to the setting,
showing that setting has been selected. Once
the setting is complete, either press the Back
Arrow button to return to the previous menu, or
press the X button on the touchscreen to close
out of the settings screen. Pressing the Up or
Down Arrow buttons on the right side of the
screen will allow you to toggle up or down
through the available settings.
1 — Uconnect Buttons On The Touchscreen
2 — Uconnect Buttons On The Faceplate

21_VF_OM_EN_USC_t.book Page 90