warning RAM PROMASTER 2023 Owners Manual

193
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS
The Hazard Warning Flashers button is located on
the instrument panel below the climate controls.
Hazard Warning Flashers Button

Push the button to turn on the Hazard Warning
Flashers. When the button is activated, all
directional turn signals will flash on and off to warn
oncoming traffic of an emergency. Push the button
a second time to turn off the Hazard Warning
Flashers.
This is an emergency warning system and it should
not be used when the vehicle is in motion. Use it
only when your vehicle is disabled or signaling a
safety hazard warning for other motorists. When you must leave the vehicle to seek
assistance, the Hazard Warning Flashers will
continue to operate even though the ignition is
placed in the OFF position.
NOTE:With extended use, the Hazard Warning Flashers
may wear down your battery.
SOS AND ASSIST SYSTEM

Assist And SOS Buttons

The overhead console contains an SOS and ASSIST
button.
NOTE:
Your vehicle may be transmitting data as autho
-
rized by the subscriber Ú page 280.
The SOS and ASSIST buttons will only function if
you are connected to an operable LTE (voice/
data) or 4G (data) network, which comes as a
built in function. Other Uconnect services will
only be operable if your SiriusXM Guardian™
service is active and connected to an operable
LTE (voice/data) or 4G (data) network.
1 — SOS Button
2 — ASSIST Button
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
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194IN CASE OF EMERGENCY
(Continued)
SOS Call

1. Push the SOS Call button on the overhead
console.

NOTE:In case the SOS Call button is pushed in error,
there will be a ten second delay before the SOS
Call system initiates a call to a SOS operator.
To cancel the SOS Call connection, push the SOS
call button on the overhead console or press the
cancellation button on the Device Screen. Termi -
nation of the SOS Call will turn off the green LED
light on the overhead console.
2. The LED lights located within the SOS and ASSIST buttons on the overhead console
will turn green once a connection to a SOS
operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system
may transmit the following important vehicle
information to a SOS operator:
Indication that the occupant placed a
SOS Call
The vehicle brand
The last known GPS coordinates of the
vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system to
determine if additional help is needed.
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper -
ator, the SOS operator may be able to open
a voice connection with the vehicle to deter -
mine if additional help is needed. Once the
SOS operator opens a voice connection with
the vehicle’s SOS Call system, the operator
should be able to speak with you or other
vehicle occupants and hear sounds occur -
ring in the vehicle. The vehicle’s SOS Call
system will attempt to remain connected
with the SOS operator until the SOS oper -
ator terminates the connection. 5. The SOS operator may attempt to contact
appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle.
Only use the features and applications when it is
safe to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from an Emergency Services Agent. All
occupants should exit the vehicle immediately
and move to a safe location.
Never place anything on or near the vehicle’s
operable network and GPS antennas. You
could prevent operable network and GPS
signal reception, which can prevent your
vehicle from placing an emergency call.
An operable network and GPS signal reception
is required for the SOS Call system to function
properly.

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IN CASE OF EMERGENCY195
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in Mexico
may not answer or respond to SOS system calls. If the SOS Call system detects a malfunction,
any of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The overhead console lights located within the
SOS and ASSIST buttons will continuously illumi
-
nate red.
The Device Screen will display the following
message: “Vehicle device requires service.
Please contact an authorized dealer.”
An In-Vehicle Audio message will state “Vehicle
device requires service. Please contact an
authorized dealer.” Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may prevent
or stop the SOS Call system operation. These
include, but are not limited to, the following
factors:
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hardware
are damaged during a crash
The vehicle battery loses power or becomes
disconnected during a vehicle crash
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are unavail
-
able or obstructed
Equipment malfunction at the SOS operator
facility
Operator error by the SOS operator

LTE (voice/data) or 4G (data) network congestion

Weather
Buildings, structures, geographic terrain, or
tunnels

The SOS Call system is embedded into the
vehicle’s electrical system. Do not add after -
market electrical equipment to the vehicle’s elec -
trical system. This may prevent your vehicle from
sending a signal to initiate an emergency call.
To avoid interference that can cause the SOS Call
system to fail, never add aftermarket equipment
(e.g., two-way mobile radio, CB radio, data
recorder, etc.) to your vehicle’s electrical system
or modify the antennas on your vehicle. IF YOUR
VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT OPERATE.

Modifications to any part of the SOS Call
system could cause the air bag system to fail
when you need it. You could be injured if the
air bag system is not there to help protect you.
WARNING!
WARNING!
Ignoring the overhead console light could
mean you will not have SOS Call services.
If the overhead console light is illuminated,
have an authorized dealer service the SOS
Call system immediately.
The Occupant Restraint Control module turns
on the air bag Warning Light on the instrument
panel if a malfunction in any part of the
system is detected. If the Air Bag Warning
Light is illuminated, have an authorized dealer
service the Occupant Restraint Control system
immediately.
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196IN CASE OF EMERGENCY
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber.

Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You
could prevent LTE (voice/data) or 4G (data) and GPS
signal reception, which can prevent your vehicle
from placing an emergency call. An operable LTE
(voice/data) or 4G (data) network connection and a
GPS signal is required for the SOS Call system to
function properly.

NOTE:Changes or modifications not expressly approved
by the party responsible for compliance could void
the user's authority to operate the equipment. Automatic SOS — If Equipped

Automatic SOS is a hands-free safety service that can
immediately connect you with help in the event that
your vehicle’s airbags deploy. Please refer to your
provided radio supplement for complete information.

ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you’ll be connected to someone who can help.
Roadside Assistance will know what vehicle
you’re driving and its location. Additional fees
may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
Uconnect Customer Care - Total support for
Radio, Phone and NAV issues.
JACKING AND TIRE CHANGING
Use this QR code to access your
digital experience.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
CAUTION!
To avoid damage to the mirror during cleaning,
never spray any cleaning solution directly onto
the mirror. Apply the solution onto a clean cloth
and wipe the mirror clean.
WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid the danger of
being hit when operating the jack or changing
the wheel.

Being under a jacked-up vehicle is dangerous.
The vehicle could slip off the jack and fall on you.
You could be crushed. Never put any part of your
body under a vehicle that is on a jack. If you need
to get under a raised vehicle, take it to a service
center where it can be raised on a lift.

Never start or run the engine while the vehicle
is on a jack.
The jack is designed to be used as a tool for
changing tires only. The jack should not be
used to lift the vehicle for service purposes.
The vehicle should be jacked on a firm level
surface only. Avoid ice or slippery areas.

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IN CASE OF EMERGENCY197
PREPARATIONS FOR JACKING

1. Park the vehicle on a firm, level surface. Avoid
ice or slippery areas.

2. Turn on the Hazard Warning Flashers.
3. Apply the parking brake firmly.
4. Place the transmission in PARK (P) or REVERSE (R) for manual transmission.
5. Turn the ignition OFF.
6. Block both front and rear of the wheel diagonally opposite of the jacking position.
For example, if the driver’s front wheel is being
changed, block the passenger’s rear wheel.
Wheel Blocked Example

NOTE:Passengers should not remain in the vehicle when
the vehicle is being lifted or raised.
JACK AND TOOLS LOCATION
Depending on vehicle trim level, the jack and tools
are stored under the front passenger seat in a box,
or strapped behind the driver seat in a tool bag.
Tools may vary.

Jack Tool Bag Location — If Equipped
Jack Kit Location — If Equipped

WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid being hit when
operating the jack or changing the wheel.
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200IN CASE OF EMERGENCY
(Continued)
5. Pull the retainer through the center of the
wheel.

Retainer

JACKING INSTRUCTIONS

Jack Warning Label
Assembled Jack

1. Loosen (but do not remove) the wheel lug bolts by turning them counterclockwise one
turn while the wheel is still on the ground.

WARNING!
Carefully follow these tire changing warnings to
help prevent personal injury or damage to your
vehicle:
Always park on a firm, level surface as far from
the edge of the roadway as possible before
raising the vehicle.
Turn on the Hazard Warning Flashers.
Apply the parking brake firmly and place an
automatic transmission in PARK; a manual
transmission in REVERSE.
Block the wheel diagonally opposite of the
wheel that is to be raised.
Never start or run the engine with the vehicle
on a jack.
Do not let anyone sit in the vehicle when it is
on a jack.
Do not get under the vehicle when it is on a
jack. If you need to get under a raised vehicle,
take it to a service center where it can be
raised on a lift.
Only use the jack in the positions indicated
and for lifting this vehicle during a tire change.
If working on or near a roadway, be extremely
careful of motor traffic.
To assure that spare tires, flat or inflated, are
securely stowed, spares must be stowed with
the valve stem facing the ground.
WARNING!

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202IN CASE OF EMERGENCY
3. Place the wrench handle and lug bolt adapter on the jack screw and turn clockwise until the
jack head is properly engaged in the described
location. Do not raise the vehicle until you are
sure the jack is securely engaged.
4. Raise the vehicle by turning the jack screw clockwise, using the wrench handle and lug
bolt adapter. Raise the vehicle only until the
tire just clears the surface and enough
clearance is obtained to install the spare tire.
Minimum tire lift provides maximum stability. 5. Remove the wheel lug bolts. For vehicles with
wheel covers, remove the cover from the
wheel by hand. Do not pry the wheel cover off.
Then pull the wheel off the hub.
6. Install the spare tire. Lightly tighten the wheel lug bolts.

Mounting Spare Tire

NOTE:Do not install the wheel cover on the spare tire.
7. Lower the vehicle by turning the jack screw left, making sure it is securely on the ground.
Tighten the lug nuts/bolts in a star pattern
until each nut/bolt has been tightened twice.
Ensure that the socket is fully engaged on
the lug nut/bolt (do not insert it halfway)
Úpage 269.

Torque Patterns

8. Lower the jack to its fully-closed position.
9. Stow the damaged wheel/spare tire by reinstalling the wheel retainer and using the
cable winch mechanism to securely tighten
under the vehicle before driving.WARNING!
Being under a jacked-up vehicle is dangerous.
The vehicle could slip off the jack and fall on
you. You could be crushed. Never get any part of
your body under a vehicle that is on a jack. If you
need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
WARNING!
Raising the vehicle higher than necessary can
make the vehicle less stable. It could slip off the
jack and hurt someone near it. Raise the vehicle
only enough to remove the tire.
WARNING!
To avoid the risk of forcing the vehicle off the
jack, do not tighten the wheel nuts fully until the
vehicle has been lowered. Failure to follow this
warning may result in serious injury.
CAUTION!
Be sure to mount the spare tire with the valve
stem facing outward. The vehicle could be
damaged if the spare tire is mounted incorrectly.

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IN CASE OF EMERGENCY203

Reinstalling The Retainer
Damaged Wheel Stowage

10. Install the winch extension and rotate the
wrench handle clockwise until the winch
mechanism operator hears “three clicks” from
the device to indicate the wheel is properly
stowed under the vehicle.
11. Stow the jack, jack handle and winch handle tools back in the storage compartment. 12. Check the spare tire pressure as soon as
possible. Correct the tire pressure, as
required.
For vehicles with aluminum wheels:
The center cap must be pushed out from the rear
to install the retainer and stow the tire.
WHEEL COVERS
The wheel covers on the vehicle are held in place
by the wheel lug bolts and can be removed after
the wheel lug bolts are taken off.
TIRE SERVICE KIT — IF EQUIPPED
Use this QR code to access your
digital experience.
Depending on vehicle trim level,
tire service kit models may vary.
Small punctures up to 1/4 inch
(6 mm) in the tire tread can be
sealed with the Tire Service Kit.
Foreign objects (e.g., screws or nails) should not
be removed from the tire. The Tire Service Kit
can be used in outside temperatures down to
approximately -4°F (-20°C).
This kit will provide a temporary tire seal, allowing
you to drive your vehicle up to 100 miles (160 km)
with a maximum speed of 50 mph (80 km/h).
WARNING!

A loose tire or jack thrown forward in a collision or
hard stop could endanger the occupants of the
vehicle. Always stow the jack parts and the spare tire
in the places provided. Have the deflated (flat) tire
repaired or replaced immediately.

CAUTION!
Use a back-and-forth motion to remove the
hub cap. Do not use a twisting motion when
removing the hub cap, damage to the hub cap
finish may occur.
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IN CASE OF EMERGENCY205
(Continued) Sealing A Tire With Tire Service Kit
Whenever You Stop To Use Tire Service Kit:

1. Pull over to a safe location and turn on the
vehicle’s Hazard Warning Flashers.

2. Verify that the valve stem (on the wheel with the deflated tire) is in a position that is near to
the ground. This will allow the Tire Service Kit
Hose to reach the valve stem and keep the Tire
Service Kit flat on the ground. This will provide
the best positioning of the kit when injecting
the sealant into the deflated tire and running
the air pump. Move the vehicle as necessary to
place the valve stem in this position before
proceeding.
3. Place the gear selector in PARK, then push and release the ENGINE START/STOP button to set
the ignition switch to the OFF position.
4. Apply the parking brake.
WARNING!
Do not attempt to seal a tire on the side of the
vehicle closest to traffic. Pull far enough off
the road to avoid the danger of being hit when
using the Tire Service Kit.
Do not use Tire Service Kit or drive the vehicle
under the following circumstances:
If the puncture in the tire tread is approxi -
mately 1/4 inch (6 mm) or larger.
If the tire has any sidewall damage.
If the tire has any damage from driving
with extremely low tire pressure.
If the tire has any damage from driving on
a flat tire.
If the wheel has any damage.
If you are unsure of the condition of the
tire or the wheel.
Keep Tire Service Kit away from open flames
or heat source.
A loose Tire Service Kit thrown forward in a
collision or hard stop could endanger the
occupants of the vehicle. Always stow the Tire
Service Kit in the place provided. Failure to
follow these warnings can result in injuries
that are serious or fatal to you, your passen -
gers, and others around you.
Take care not to allow the contents of Tire
Service Kit to come in contact with hair, eyes,
or clothing. Tire Service Kit sealant is harmful
if inhaled, swallowed, or absorbed through the
skin. It causes skin, eye, and respiratory irrita -
tion. Flush immediately with plenty of water if
there is any contact with eyes or skin. Change
clothing as soon as possible, if there is any
contact with clothing.
Tire Service Kit Sealant solution contains
latex. In case of an allergic reaction or rash,
consult a physician immediately. Keep Tire
Service Kit out of reach of children. If swal -
lowed, rinse mouth immediately with plenty of
water and drink plenty of water. Do not induce
vomiting! Consult a physician immediately.
WARNING!
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IN CASE OF EMERGENCY207
If the tire inflates to the recommended pressure or
is at least 26 psi (1.8 bar) within 15 minutes:
NOTE:If the tire becomes overinflated, push the Deflation
Button to reduce the tire pressure to the recom -
mended inflation pressure before continuing.

1. Push the Power Button to turn the Tire
Service Kit off.

2. Remove the speed limit label from the
Tire Service Kit and place sticker on the
steering wheel.
3. Immediately disconnect the Sealant Hose from the valve stem, reinstall the cap on the
fitting at the end of the hose, and place the Tire
Service Kit in the vehicle storage location.
Drive Vehicle: Immediately after injecting sealant
and inflating the tire, drive the vehicle
5 miles (8 km) or 10 minutes to ensure distribution of the Tire Service Kit Sealant
within the tire. Do not exceed 50 mph (80 km/h). After Driving:
Pull over to a safe location and turn on the
vehicle’s Hazard Warning Flashers.
Verify that the valve stem (on the wheel with
the deflated tire) is in a position that is near to
the ground. This will allow the Tire Service Kit
Hose to reach the valve stem and keep the Tire
Service Kit flat on the ground. This will provide
the best positioning of the kit when injecting the
sealant into the deflated tire and running the
air pump. Move the vehicle as necessary to
place the valve stem in this position before
proceeding.
Place the transmission in PARK (P) and cycle the
ignition in the OFF position.
Apply the parking brake.
NOTE:
If tire has improper inflation follow these next steps:

1. Uncoil the Sealant Hose, and then remove the
cap from the fitting at the end of the hose.

2. Place the Tire Service Kit flat on the
ground next to the deflated tire.
3. Remove the cap from the valve stem, and then screw the fitting at the end of the Sealant Hose
onto the valve stem.
4. Uncoil the Power Plug and insert the
plug into the vehicle's 12 Volt power
outlet.
5. Uncoil the Hose and screw the fitting at
the end of the hose onto the valve stem.
6. Turn the Mode Select Knob and turn to
the Air Mode position.
7. Check the pressure in the tire by reading the Pressure Gauge.
If tire pressure is less than 19 psi (1.3 bar):
The tire is too badly damaged. Do not attempt to
drive the vehicle further. Call for assistance.WARNING!

The Tire Service Kit is not a permanent flat tire
repair. Have the tire inspected and repaired or
replaced after using the Tire Service Kit. Do not
exceed 50 mph (80 km/h) until the tire is repaired
or replaced. Failure to follow this warning can result
in injuries that are serious or fatal to you, your
passengers, and others around you. Have the tire
checked as soon as possible at an authorized dealer.

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