door lock RAM PROMASTER 2023 User Guide

GETTING TO KNOW YOUR VEHICLE23
To Lock The Vehicle’s Doors

With one of the vehicle’s Passive Entry key fobs within
5 ft (1.5 m) of either front door handle, pushing the
Passive Entry lock button will lock the vehicle.

Push The Door Handle Button To Lock

NOTE:
After pushing the door handle button, you must
wait two seconds before you can lock or unlock
the doors, using either Passive Entry door
handle. This is done to allow you to check if the
vehicle is locked by pulling the door handle
without the vehicle unlocking.
The Passive Entry system will not operate if the
key fob battery is depleted.
When the key fob battery is low, the instru -
ment cluster will display a message indi -
cating that the key fob battery is low
Ú page 280.
AUTOMATIC DOOR LOCKS

When enabled, the door locks will lock automatically
when the vehicle's speed exceeds 12 mph (20 km/h).
The auto door lock feature can be enabled or disabled
through the Uconnect system
Ú
page 134.

STEERING WHEEL
TELESCOPING STEERING COLUMN
This feature allows you to lengthen or shorten the
steering column. The telescoping control handle is
located below the steering wheel at the end of the
steering column.

Telescoping Control Handle

To unlock the steering column, pull the control
handle up. To lengthen or shorten the steering
column, pull the steering wheel outward or push it inward as desired. To lock the steering column in
position, push the control handle down until fully
engaged.
SEATS
Seats are a part of the Occupant Restraint system
of the vehicle.
WARNING!
Do not adjust the steering column while driving.
Adjusting the steering column while driving or
driving with the steering column unlocked, could
cause the driver to lose control of the vehicle.
Failure to follow this warning may result in
serious injury or death.
WARNING!
It is dangerous to ride in a cargo area, inside
or outside of a vehicle. In a collision, people
riding in these areas are more likely to be
seriously injured or killed.

Do not allow people to ride in any area of your
vehicle that is not equipped with seats and seat
belts. In a collision, people riding in these areas
are more likely to be seriously injured or killed.

Be sure everyone in your vehicle is in a seat
and using a seat belt properly.
2

23_VF_OM_EN_USC_t.book Page 23

26GETTING TO KNOW YOUR VEHICLE
Swivel Seat — If Equipped
The swivel seat lever is located at the lower front
inboard side of the seat. The seat may be turned
through 180° toward the seat on the opposite side
and approximately 35° toward the door. The seat
may be locked in the driving position or at the
180° position. To swivel the seat, pull the swivel
seat inboard lever outward, turn the seat to the
desired position and release the lever.

Swivel Seat Lever

If the vehicle is equipped with interlocking swivel
seats, the seats must be locked in the facing
forward position while driving. If the seats are not
in the correct position, a warning will appear in the
instrument cluster display. If the driver or the passenger seats are not locked
in the facing forward position before the first
vehicle movement, shifting out of park is not
allowed until the seats are both locked in the
facing forward position. When the seats are not in
the right position and the first vehicle movement
after ignition START is attempted, a chime and a
message will appear in the instrument cluster
display. Rotate and lock the swivel seats in the
correct position before trying again.
If the driver or the passenger seats are not locked
in the facing forward position during movement
of the vehicle, a message will appear in the
instrument cluster display and an intermittent
chime will sound until key-off or until the swivel
seats are locked in the facing forward position.
Stop and move the swivel seats in the correct
position before proceeding.
If a fault is present in the system and it is not
possible to check the correct position of the swivel
seats, a message and the generic warning light
appears in the instrument cluster display to inform
about the failure. In these conditions, check the
status of the swivel seats and do not drive the
vehicle until the swivel seats are locked in the
facing forward position.
HEATED SEATS — IF EQUIPPED
On some models, the front driver and
passenger seats may be equipped with
heaters in both the seat cushions and
seatbacks. The controls for the front
heated seats are located on the lower outboard
side of the seat.

Heated Seat Switch

Push the switch once to turn on the heated seats.
Push the switch a second time to shut the heating
elements off.

23_VF_OM_EN_USC_t.book Page 26

38GETTING TO KNOW YOUR VEHICLE
When Display Mode is set to Auto within the
Uconnect system, the brightness will automatically
adjust from daytime intensity to nighttime intensity
(and vice versa) based on ambient light levels
outside of the vehicle.
NOTE:The brightness of the Uconnect touchscreen
cannot be adjusted when the dimmer control is
at the maximum setting (interior lights on), even
when Display Mode is set to Auto within the
Uconnect Settings.
When Display Mode is set to Manual, the
brightness of the Uconnect touchscreen will adjust
to the set brightness (1 - 6) when the headlights
are either on or off. For more information on these
Uconnect Settings, see Ú page 134.
Ambient Light
The vehicle is equipped with ambient light on the
dome lamp. The ambient light will be on all the
time, with the option of dimming it with the dimmer
controls as long as the headlights are turned on.
Ambient LED Lighting — If Equipped
Your vehicle may be equipped with LED lighting
in the front footwells and center cup holders.
The brightness of the lights can be adjusted using
the dimmer controls, located on the left side of the
instrument panel, as long as the headlights are
turned on.
ILLUMINATED ENTRY — IF EQUIPPED
The courtesy lights will turn on when you use the
key fob to unlock the doors or open any door.
They also turn on when unlocking or opening
manually from the driver door cylinder.
The lights will fade to off after approximately
30 seconds, or they will immediately fade to off
once the ignition switch is changed to the ON/RUN
position from the OFF position.
The dome lights illuminate in the following ways:
When the doors are unlocked, the dome light
will illuminate for approximately 27 seconds.
When one of the front doors is opened, the front
dome light will illuminate for approximately
three minutes.
When one of the rear doors is opened, the rear
dome light will illuminate for approximately
three minutes.
When the front doors are closed, the front dome
light will automatically shut off after approxi -
mately 27 seconds.
When the rear doors are closed, the rear dome
light will automatically shut off after approxi -
mately 27 seconds. The timing stops once the
ignition is placed in the RUN or ON position. The dome light will turn off under any of the
following conditions:

The dome light is disabled when the ignition is
placed in the RUN or ON position.
The dome lights will turn off automatically when
the doors are locked.
NOTE:
The front courtesy overhead console and door
courtesy lights will not turn off if the switch on
the overhead console is in the on position.
The illuminated entry system will not operate if
the switch on the overhead console is in the OFF
position.
WIPERS AND WASHERS
The windshield wiper/washer lever is located on
the right side of the steering column. There are
five different modes of operation for the front
windshield wipers. The windshield wiper lever
can be raised or lowered to access the modes.
NOTE:The windshield wipers/washers will only operate
with the ignition in the ON/RUN position.

23_VF_OM_EN_USC_t.book Page 38

GETTING TO KNOW YOUR VEHICLE49
WINDOWS
POWER WINDOWS
The control on the left front door panel has
switches that control all power windows. There is a
single opening and closing switch on the front
passenger door for passenger window control.

Power Window Switches

NOTE:The Key Off Power Delay feature will allow the
power windows to operate for up to three minutes
after the ignition is placed in the OFF position.
This feature is canceled when either front door is
opened.
Automatic Window Features — If Equipped
Auto-Down Feature
The window switches may be equipped with an
Auto-Down feature. Push the window switch for
half a second, release, and the window will go
down automatically.
To stop the window from going all the way down
during the auto-down operation, pull up or push
down on the switch briefly. To open the window part way, lift the window
switch to the detent for less than half a second and
release it to stop the window.
WINDOW BAR GRATES — IF EQUIPPED
This vehicle may be equipped with metal grates
over the sliding door windows. This feature is a part
of the vehicle’s safety system, and is designed to
protect you and your passengers in the event of an
accident.

Window Bar Grates

WARNING!

Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a
number of reasons. A child or others could be seri -
ously or fatally injured. Children should be warned
not to touch the parking brake, brake pedal or the
gear selector.

Do not leave the key fob in or near the vehicle
or in a location accessible to children, and do
not leave the Keyless Enter ‘n Go™ Ignition in
the ON/RUN position. Occupants, particularly
unattended children, can become entrapped
by the windows while operating the power
window switches. Such entrapment may
result in serious injury or death.
WARNING!
There is no auto-reverse protection. Be sure to
clear all objects from the window before closing.2

23_VF_OM_EN_USC_t.book Page 49

62GETTING TO KNOW YOUR INSTRUMENT PANEL
Safety & Assistance Warning Buzzer Volume
—Off, Low, Medium, High
Backup Alarm —On / Off
Forward Collision —Off, Audio, Audio Brake
Forward Collision Sensitivity —Near, Medium, Far
Side Distance Warning —On / Off
ParkSense —Sound, Sound + Display
Rear ParkSense Volume —Low, Medium, High
Front ParkSense Volume —Low, Medium, High
Lights Headlight Off Delay
—0, 30, 60, 90
Headlight Sensitivity —1, 2, 3
Greeting lights —0, 30, 60, 90
Cornering lights —On / Off
Headlights With Wipers —On / Off
Doors & Locks Auto Door Locks
—On / Off
Auto Unlock On Exit —On / Off
Sound Horn With Lock —Off - First Press
Off - Second Press
Flash Headlights With Lock —On / Off
Sound Horn With Remote Start —On / Off
Passive Entry —Off, All Doors, Approach Door,
or On / Off
*If Equipped

23_VF_OM_EN_USC_t.book Page 62

66GETTING TO KNOW YOUR INSTRUMENT PANEL
Brake Warning Light
This warning light monitors various brake
functions, including brake fluid level and
parking brake application. If the brake
light turns on it may indicate that the
parking brake is applied, that the brake fluid level
is low, or that there is a problem with the Anti-Lock
Brake System reservoir.

If the light remains on when the parking brake has been
disengaged, and the fluid level is at the full mark on the
master cylinder reservoir, it indicates a possible brake
hydraulic system malfunction or that a problem with the
Brake Booster has been detected by the Anti-Lock
Brake System (ABS) / Electronic Stability Control (ESC)
system. In this case, the light will remain on until the
condition has been corrected. If the problem is related
to the brake booster, the ABS pump will run when
applying the brake, and a brake pedal pulsation may be
felt during each stop.

The dual brake system provides a reserve braking
capacity in the event of a failure to a portion of the
hydraulic system. A leak in either half of the dual
brake system is indicated by the Brake Warning
Light, which will turn on when the brake fluid
level in the master cylinder has dropped below a
specified level.
The light will remain on until the cause is corrected.
NOTE:The light may flash momentarily during sharp
cornering maneuvers, which change fluid level
conditions. The vehicle should have service
performed, and the brake fluid level checked.
If brake failure is indicated, immediate repair is
necessary.
Vehicles equipped with the Anti-Lock Brake System
(ABS) are also equipped with Electronic Brake
Force Distribution (EBD). In the event of an EBD
failure, the Brake Warning Light will turn on along
with the ABS Light. Immediate repair to the ABS
system is required.
Operation of the Brake Warning Light can be
checked by turning the ignition switch from the OFF
position to the ON/RUN position. The light should
illuminate for approximately two seconds. The light
should then turn off unless the parking brake is
applied or a brake fault is detected. If the light does
not illuminate, have the light inspected by an
authorized dealer. The light also will turn on when the parking brake
is applied with the ignition switch in the ON/RUN
position.
NOTE:This light shows only that the parking brake is
applied. It does not show the degree of brake
application.
Battery Charge Warning Light

This warning light will illuminate when the
battery is not charging properly. If it stays on
while the engine is running, there may be
a malfunction with the charging system.
Contact an authorized dealer as soon as possible.

This indicates a possible problem with the
electrical system or a related component.
Door Open Warning Light

This indicator will illuminate when one or
more door(s) are not fully closed. A pop-up
appears on the instrument cluster display
showing which door is open.

NOTE:If the vehicle is moving and a door is opened, there
will also be a single chime.
WARNING!
Driving a vehicle with the red brake light on is
dangerous. Part of the brake system may have
failed. It will take longer to stop the vehicle.
You could have a collision. Have the vehicle
checked immediately.

23_VF_OM_EN_USC_t.book Page 66

68GETTING TO KNOW YOUR INSTRUMENT PANEL
Hood Open Warning Light
The telltale turns on when the hood is not
properly closed. Along with the icon, an
image of the vehicle with an open hood
cap appears on the display.
Close the hood properly.
Rear Door Open Warning Light —
If Equipped
This warning light will illuminate when the
rear door is open.
NOTE:This light will flash at a fast rate for approximately
15 seconds when the vehicle security system is
arming, and then will flash slowly until the vehicle
is disarmed.
Oil Pressure Warning Light
This warning light will illuminate to
indicate low engine oil pressure. If the
light turns on while driving, stop the
vehicle, shut off the engine as soon
as possible, and contact an authorized dealer.
A chime will sound when this light turns on.
Do not operate the vehicle until the cause is
corrected. This light does not indicate how much
oil is in the engine. The engine oil level must be
checked under the hood.
Seat Belt Reminder Warning Light
When the ignition is first placed in the
ON/RUN or MAR/ON/RUN position, if the
driver’s seat belt is unbuckled, a chime
will sound and the light will turn on. When
driving, if the driver or front passenger seat belt
remains unbuckled, the Seat Belt Reminder Light
will flash or remain on continuously and a chime
will sound Ú page 170.
Transmission Fault Warning Light

This light will illuminate (together with
a message in the instrument cluster display
and a buzzer) to indicate a transmission
fault. Contact an authorized dealer if the
message remains after restarting the engine.

Vehicle Security Warning Light —
If Equipped
This light will flash at a fast rate for
approximately 15 seconds when the
vehicle security system is arming, and
then will flash slowly until the vehicle is
disarmed.
Swivel Seat (Driver or Passenger)
Unlocked Warning Light — If Equipped
This light will illuminate when the driver
or passenger seat is unlocked.
YELLOW WARNING LIGHTS
Adaptive Cruise Control (ACC) Fault
Warning Light — If Equipped
This warning light will illuminate to
indicate a fault in the ACC system.
Contact a local authorized dealer for
service Ú page 89.
Anti-Lock Brake System (ABS) Warning
Light
This light monitors the ABS. The light will
turn on when the ignition is placed in the
ON/RUN or MAR/ON/RUN position and
may stay on for as long as four seconds.
If the ABS light remains on or turns on while
driving, then the Anti-Lock portion of the brake
system is not functioning and service is required.
However, the conventional brake system will
continue to operate normally if the brake warning
light is not on.
If the ABS light is on, the brake system should
be serviced as soon as possible to restore the
benefits of Anti-Lock Brakes. If the ABS light
does not turn on when the ignition is placed in
the ON/RUN or MAR/ON/RUN position, have the
light inspected by an authorized dealer.

23_VF_OM_EN_USC_t.book Page 68

STARTING AND OPERATING103
(Continued)
Active Driving Assist Indicators Are Yellow
Driver inattentiveness has been detected,
warning the driver to place hands on the
steering wheel.
Active Driving Assist Indicators Are Red
Driver inattentiveness is still being detected,
warning the driver to place hands on the
steering wheel. This warning is also issued when
the system has detected a tight curve and is
warning the driver to take control
NOTE:The driver MUST replace hands on the steering
wheel and take control of the vehicle when the
system is deactivated.

Active Driving Assist Cancelled Message

MINIMUM RISK MANEUVER
If the driver’s hands are removed from the steering
wheel, a counter will start in order to display and
activate visual and acoustic alerts. When the
absence of hands is detected, the system will start
Minimum Risk Maneuver for bringing the vehicle in
a safe position.

After 23 seconds from the absence of the hands on
the steering wheel, the Adaptive Cruise Control (ACC)
system will apply a brake jerk to warn the driver to take
vehicle control. If, after another 3 seconds the driver
does not take the control of the vehicle, the system will
apply a second brake jerk.
Subsequently, if the absence of hands on the steering
wheel persists, the system will apply an automatic
braking intervention to bring the vehicle to the stop.
As soon as the standstill condition is reached, the
hazard emergency lights will be activated. Then, the
system will unlock the doors (if previously locked). If the
driver takes control of the vehicle during the Minimum
Risk Maneuver by placing the hands on the steering
wheel or pressing the pedal throttle, the system will
behave normally and the Minimum Risk Maneuver will
be stopped.

SYSTEM STATUS

Along with changes in the system’s indicator lights
(green, yellow, and red), the system can also issue a
steering wheel vibration to accompany these warnings.
The vibration warning (if enabled) will occur if the
vehicle crosses a lane marker, for example, when
driving on a tight curve. This feature can be turned
on or off within the Uconnect system
Ú
page 134.

SYSTEM OPERATION/LIMITATIONS
WARNING!
Active Driving Assist is an SAE Level 2 Driver
Assist feature, requiring driver attention at all
times. To prevent serious injury or death:
Always remember that the Active Driver Assist
system is a convenience system that cannot
accurately detect all situations. Complete
attention is always required while driving even
when using ADA.
Always remain alert and be ready to take
control of the vehicle in the event that the
Active Driving Assist system disables.
Always keep your hands on the steering wheel
when the Active Driving Assist system is acti -
vated, deactivated, or otherwise lacks full
functionality as described in this section.
4

23_VF_OM_EN_USC_t.book Page 103

STARTING AND OPERATING113
Driver's door is opened.
Load compartment door is opened.
Electronic Stability Control/Anti-Lock Braking
System intervention.
Vehicle is in 4WD Low.
Axle Locker is active.
Trailer is connected.

Trailer Reverse Steering Control (TRSC) is active.

Snowplow is connected.
NOTE:The ParkSense Active Park Assist system will allow
a maximum of eight shifts between DRIVE and
REVERSE. If the maneuver cannot be completed
within eight shifts, the system will cancel and the
instrument cluster display will instruct the driver to
complete the maneuver manually.
The ParkSense Active Park Assist system will only
operate and search for a parking space when the
following conditions are present:
Gear selector is in DRIVE.
The ignition is in the ON/RUN position.

The ParkSense Active Park Assist switch is activated.

Driver's door is closed.
Load compartment door is closed.
Vehicle speed is less than 15 mph (25 km/h).
The outer surface and the underside of the front
and rear fascias/bumpers are clean and clear
of snow, ice, mud, dirt or other obstruction.
NOTE:If the vehicle is driven above approximately
15 mph (25 km/h), the instrument cluster display
will instruct the driver to slow down. If the vehicle
is driven above approximately 18 mph (30 km/h),
the system will cancel. The driver must then reac -
tivate the system by pushing the ParkSense Active
Park Assist switch.
When pushed, the LED on the ParkSense Active
Park Assist switch will blink momentarily, and then
the LED will turn off if any of the preceding
conditions are not present.
PARALLEL/PERPENDICULAR PARKING
S
PACE ASSISTANCE OPERATION

When the ParkSense Active Park Assist system
is enabled, the “Active ParkSense Searching - Press
or to Switch Maneuver” message will appear
in the instrument cluster display. You may select
perpendicular, parallel, or parallel park exit. The arrow
buttons on the left side of the steering wheel can be
used to switch parking maneuvers.
Press OK to Switch to Perpendicular Park
Press OK to Switch to Parallel Park

4

23_VF_OM_EN_USC_t.book Page 113

STARTING AND OPERATING119
CHANGING LANESENSE STATUS

The LaneSense system has settings to adjust the
intensity of the torque warning and the warning zone
sensitivity (Early/Medium/Late) that you can configure
through the Uconnect system
Ú
page 134.

NOTE:
When enabled the system operates above
37 mph (60 km/h) and below 112 mph
(180 km/h).
The warnings are disabled with use of the turn
signal.
The system will not apply torque to the steering
wheel whenever a safety system engages
(Anti-Lock Brakes, Traction Control System,
Electronic Stability Control, Forward Collision
Warning, etc.).
PARKVIEW REAR BACK UP CAMERA
Your vehicle is equipped with the ParkView Rear
Back Up Camera that allows you to see an
on-screen image of the rear surroundings of your
vehicle whenever the gear selector is put into
REVERSE and/or when the rear doors are opened.
The image will be displayed on the touchscreen
display along with a caution note to “Check Entire
Surroundings” across the top of the screen. After five seconds this note will disappear. The ParkView
Rear Back Up Camera is located on the top rear of
the vehicle below the center light.

Rear Back Up Camera Location

When the vehicle is shifted out of REVERSE and/or
when the rear doors are closed, the rear camera
mode is exited and the previous screen appears.
When engaged in the REVERSE gear, with Camera
Delay turned on, the camera image will continue to
be displayed for up to 10 seconds after switching
out of the REVERSE position, unless the speed of
the vehicle does not exceed 8 mph (13 km/h), or
that the gear is placed in the NEUTRAL or PARK
position. The touchscreen X button to disable the
camera image is made available ONLY when the
vehicle is not in REVERSE.
NOTE:The image displayed on the display may appear
slightly deformed.
When displayed, active grid lines will illustrate the
width of the vehicle and will show separate zones
that will help indicate the distance to the rear of
the vehicle. The following table shows the
approximate distances for each zone:
Zone Distance To The Rear Of The
Vehicle
Red 0 - 1 ft (0 - 30 cm)
Yellow 1 ft - 3 ft (30 cm - 1 m) Green 3 ft or greater (1 m or greater)
WARNING!
Drivers must be careful when backing up even
when using the Rear Back Up Camera. Always
check carefully behind your vehicle, and be
sure to check for pedestrians, animals, other
vehicles, obstructions, or blind spots before
backing up. You are responsible for the safety
of your surroundings and must continue to pay
attention while backing up. Failure to do so can
result in serious injury or death.
4

23_VF_OM_EN_USC_t.book Page 119