key RAM PROMASTER 2023 Owner's Manual

GETTING TO KNOW YOUR VEHICLE41
NOTE:
For Manual Climate Controls, if the system is
in Mix, Floor or Defrost mode, the A/C can be
turned off, but the A/C system could remain
active to prevent fogging of the windows.
If fog or mist appears on the windshield or side
glass, select Defrost mode, and increase blower
speed if needed.
If your air conditioning performance seems
lower than expected, check the front of the A/C
condenser (located in front of the radiator), for
an accumulation of dirt or insects. Clean with a
gentle water spray from the front of the radiator
and through the condenser.
Recirculation Button

Press and release this button to change the
system between recirculation mode and
outside air mode. The Recirculation indicator
and the A/C indicator illuminate when the
Recirculation button is pressed. Recirculation can be
used when outside conditions such as smoke, odors,
dust, or high humidity are present. Recirculation can be
used in all modes except for Defrost. Recirculation may
be unavailable if conditions exist that could create
fogging on the inside of the windshield. The A/C can be deselected manually without disturbing the mode
control selection. Continuous use of the Recirculation
mode may make the inside air stuffy and window
fogging may occur. Extended use of this mode is not
recommended. Recirculation mode may automatically
adjust to optimize customer experience for warming,
cooling, dehumidification, etc.
On systems with Manual Climate Controls, if equipped,
the Recirculation mode is not allowed in Defrost mode
to improve window clearing operation. Recirculation
is disabled automatically if this mode is selected.
Attempting to use Recirculation while in this mode
causes the LED in the control button to blink and
then turns off.

MAX Defrost Button

Push the MAX Defrost button to change
the current airflow setting to Defrost mode.
The indicator illuminates when this feature is
on. Max defrost set maximum temperature
setting for best windshield and side window defrosting
and defogging. If MAX Defrost mode is turned off, the
Climate Control system will return to the previous
setting. Air comes from the windshield and side window
demist outlets.

Rear Defrost Button — If Equipped
Push and release the Rear Defrost
Control button to turn on the rear window
defroster and the heated outside mirrors
(if equipped). The Rear Defrost indicator
illuminates when the rear window defroster is on.
The rear window defroster automatically turns off
after 10 minutes the first time it is activated after
the first key cycle. If the key cycle is engaged again,
the rear window defroster will automatically turn
off 5 minutes after it is activated.
CAUTION!
Failure to follow these cautions can cause
damage to the heating elements:
Use care when washing the inside of the rear
window. Do not use abrasive window cleaners
on the interior surface of the window. Use a
soft cloth and a mild washing solution, wiping
parallel to the heating elements. Labels can
be peeled off after soaking with warm water.
Do not use scrapers, sharp instruments, or
abrasive window cleaners on the interior
surface of the window.
Keep all objects a safe distance from the
window.
2

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48GETTING TO KNOW YOUR VEHICLE
WIRELESS CHARGING PAD —
I
F EQUIPPED

Wireless Charging Pad

Your vehicle may be equipped with a 15W 3A Qi
wireless charging pad located below the center
stack. This charging pad is designed to wirelessly
charge your Qi enabled mobile phone. Qi is a
standard that allows wireless charging of your
mobile phone.

Your mobile phone must be designed for Qi wireless
charging. If the phone is not equipped with Qi wireless
charging functionality, an aftermarket sleeve or a
specialized back plate can be purchased from your
mobile phone provider or a local electronics retailer.
Please see your phone’s owner’s manual for further
information.
The wireless charging pad is equipped with an
anti-slip mat to hold your mobile phone in place,
and an LED indicator light.
LED Indicator Status:
NOTE:Using a phone case may interfere with wireless
charging.
No Light: Charging pad is idle or searching for a
device.
Blue Light: Device is detected, and is charging.
Red Light/Flashing: Internal error, or foreign
object is detected.
Important Notes Regarding This Vehicle’s Wireless
Charging Pad:
With a compatible mobile phone placed on the
charging pad, when the ignition is switched to
the OFF position, a phone reminder message
will appear on the instrument cluster to warn
the customer.
Wireless charging is not as fast as when the
phone is connected to a wired charger.
The phone’s protective case must be removed
when placed on the wireless charging pad.
iPhone® 12 (including iPod®) is equipped with
software to protect the device from overheating.
When the software is active, the rate of charge
is slowed down to protect the device.
Phones must always be placed on the wireless
charging pad within the outline shown on the
pad so that its charging parts connect with the
charging coils of the system. Movement of the
phone during charging may prevent or slow the
rate of charge.
Having multiple applications open on the phone
while charging will reduce the charging effi -
ciency, and may even shut down an application
that is actively running (i.e. Apple CarPlay®).
This may also cause the phone to overheat.

Wireless chargers may implement certain methods
to prevent the phone from overheating during
charging such as slowing down the rate of charge.
In certain instances, the device may shut down for a
brief period of time (when the device reaches a
certain temperature). If this happens, it does not
mean there is a fault with the wireless charing pad.
This may just be a protective measure to prevent
damage to the phone.

CAUTION!
The key fob should not be placed on the
charging pad or within 6 inches (15 cm) of it.
Doing so can cause excessive heat buildup and
damage to the fob. Placing the fob in close
proximity of the charging pad blocks the fob from
being detected by the vehicle and prevents the
vehicle from starting.

23_VF_OM_EN_USC_t.book Page 48

GETTING TO KNOW YOUR VEHICLE49
WINDOWS
POWER WINDOWS
The control on the left front door panel has
switches that control all power windows. There is a
single opening and closing switch on the front
passenger door for passenger window control.

Power Window Switches

NOTE:The Key Off Power Delay feature will allow the
power windows to operate for up to three minutes
after the ignition is placed in the OFF position.
This feature is canceled when either front door is
opened.
Automatic Window Features — If Equipped
Auto-Down Feature
The window switches may be equipped with an
Auto-Down feature. Push the window switch for
half a second, release, and the window will go
down automatically.
To stop the window from going all the way down
during the auto-down operation, pull up or push
down on the switch briefly. To open the window part way, lift the window
switch to the detent for less than half a second and
release it to stop the window.
WINDOW BAR GRATES — IF EQUIPPED
This vehicle may be equipped with metal grates
over the sliding door windows. This feature is a part
of the vehicle’s safety system, and is designed to
protect you and your passengers in the event of an
accident.

Window Bar Grates

WARNING!

Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a
number of reasons. A child or others could be seri -
ously or fatally injured. Children should be warned
not to touch the parking brake, brake pedal or the
gear selector.

Do not leave the key fob in or near the vehicle
or in a location accessible to children, and do
not leave the Keyless Enter ‘n Go™ Ignition in
the ON/RUN position. Occupants, particularly
unattended children, can become entrapped
by the windows while operating the power
window switches. Such entrapment may
result in serious injury or death.
WARNING!
There is no auto-reverse protection. Be sure to
clear all objects from the window before closing.2

23_VF_OM_EN_USC_t.book Page 49

GETTING TO KNOW YOUR INSTRUMENT PANEL63
Security – If Equipped
By selecting the item “Security” you can make the following adjustments:
Passenger Airbag: Front passenger air bag may be enabled or disabled
Speed Warning: Set the vehicle speed limit, which the driver is notified through a visual and acoustic signaling (display of a message and a symbol on the
display)
Seat Belt Reminder: This function is only viewable when the Seat Belt Reminder (SBR) system is active
Hill Start Assist: Activation/Deactivation of the Hill Start Assist system Vehicle Shut Off
——
By selecting the item “Vehicle Shut Off”,
you can turn off the engine from the
instrument cluster. This feature is
available in the event of a Keyless
Ignition system failure, and will display
instructions for turning off the engine via
the instrument cluster display controls.

*If Equipped
3

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GETTING TO KNOW YOUR INSTRUMENT PANEL65
Security – If Equipped
By selecting the item “Security” you can make the
following adjustments (if equipped):
Passenger Airbag: Front passenger air bag may
be enabled or disabled
Speed Warning: Set the vehicle speed limit,
which the driver is notified through a visual and
acoustic signaling (display of a message and a
symbol on the display)
Seat Belt Reminder: This function is only view -
able when the Seat Belt Reminder (SBR) system
is active
Hill Start Assist: Activation/Deactivation of the
Hill Start Assist system
WARNING LIGHTS AND MESSAGES

The warning/indicator lights will illuminate in the
instrument panel together with a dedicated message
and/or acoustic signal when applicable. These
indications are indicative and precautionary and as
such must not be considered as exhaustive and/or
alternative to the information contained in the Owner’s
Manual, which you are advised to read carefully in all
cases. Always refer to the information in this chapter in
the event of a failure indication. All active telltales will
display first if applicable. The system check menu may
appear different based upon equipment options and
current vehicle status. Some telltales are optional and
may not appear.

RED WARNING LIGHTS
Air Bag Warning Light

This light will turn on for four to eight seconds
as a bulb check when the ignition is placed in
the ON/RUN or MAR/ON/RUN position. If the
light is either not on during startup, stays on,
or turns on while driving, have the system inspected at
an authorized dealer as soon as possible. This light will
illuminate with a single chime when a fault with the
Air Bag Warning Light has been detected, it will stay
on until the fault is cleared. If the light comes on
intermittently or remains on while driving, have an
authorized dealer service the vehicle immediately.

Safety & Assitance
Warning Buzzer Volume
—Off, Low, Medium, High
Backup Alarm —On / Off
Vehicle Shut Off ——By selecting the item “Vehicle Shut
Off”, you can turn off the engine from
the instrument cluster. This feature is
available in the event of a Keyless
Ignition system failure, and will
display instructions for turning off the
engine via the instrument cluster
display controls.
*If Equipped
3

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72GETTING TO KNOW YOUR INSTRUMENT PANEL
YELLOW INDICATOR LIGHTS
Forward Collision Warning (FCW) OFF
Indicator Light — If Equipped
This indicator light will illuminate when
you switch FCW off or when driving
conditions obscure the sensor with snow,
heavy rain, or sun.
TOW/HAUL Indicator Light
This indicator light will illuminate
when TOW/HAUL mode is selected
Úpage 124.
Keyless System Failure Indicator Light
The telltale will illuminate in the event of
keyless system failure.
Contact an authorized dealer as soon as possible.
Rain Sensor Failure Indicator Light
The telltale will illuminate in the case of
failure of the automatic windshield wiper.
Contact an authorized dealer as soon as
possible.
Exterior Lights Failure Indicator Light
The telltale will illuminate to indicate a
failure on the following lights: Daytime
Running Lights (DRLs) / parking lights /
trailer turn signal indicators (if present) /
trailer lights (if present) / side lights / turn signal
indicators / rear fog light / reversing light / brake
lights / license plate lights.
The failure may be caused by a blown bulb, a blown
protection fuse, or an interruption of the electrical
connection. Replace the bulb or the relevant fuse.
Contact an authorized dealer.
Fuel Cutoff Failure Indicator Light —
If Equipped
This light will illuminate if there is a fuel
cutoff failure. If this light illuminates, take
it to an authorized dealer and have them
inspect it.
GREEN INDICATOR LIGHTS
Active Lane Management Indicator Light —
If Equipped

The Active Lane Management indicator light
illuminates solid green when both lane
markings have been detected and the
system is “armed” and ready to provide
visual and torque warnings if an unintentional lane
departure occurs
Ú
page 116.

Active Speed Limiter Set Indicator Light —
If Equipped With A Premium Instrument
Cluster
This indicator light will illuminate when
the Active Speed Limiter is on and set to
a specific speed Ú page 86.
Automatic High Beam Indicator Light —
If Equipped
This indicator shows that the automatic
high beam headlights are on Úpage 33.
Cruise Control Indicator Light —
If Equipped
This indicator light will illuminate
when the cruise control is activated
Úpage 88.
NOTE:There will be no change in the indicator light when
the desired speed is set.
Front Fog Indicator Light — If Equipped
This indicator light will illuminate when
the front fog lights are on Ú page 33.

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76
STARTING AND OPERATING
STARTING THE ENGINE
Before starting your vehicle, adjust your seat,
adjust both inside and outside mirrors, and fasten
your seat belts.
AUTOMATIC TRANSMISSION
The gear selector must be in the PARK or NEUTRAL
position before you can start the engine.
NOTE:You must press the brake pedal before shifting out
of PARK.
NORMAL STARTING
NOTE:Normal starting of either a cold or warm engine is
obtained without pumping or pressing the accel-
erator pedal.
Proceed as follows:

1. The transmission must be in PARK (P).

2. Press and hold the brake pedal while pushing the ENGINE START/STOP button once.
3. If the engine does not start after 10 seconds, place the ignition in the OFF position and wait
10-15 seconds before attempting to restart
the engine.
TIP START FEATURE
Do not press the accelerator. Press briefly the
START/STOP ignition button and release it.
The starter motor will continue to run but will
automatically disengage when the engine is
running.
COLD WEATHER OPERATION
(B
ELOW –22°F OR −30°C)
To ensure reliable starting at these temperatures,
use of an externally powered electric engine block
heater (available from an authorized dealer) is
recommended.
EXTENDED PARK STARTING
NOTE:Extended Park condition occurs when the vehicle
has not been started or driven for at least 30 days.

1. Install a battery charger or jumper cables to
the battery to ensure a full battery charge
during the crank cycle.

2. Press and hold the brake pedal while pushing the ENGINE START/STOP button once.
WARNING!
Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
Allowing children to be in a vehicle unattended
is dangerous for a number of reasons. A child
or others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.
Do not leave the key fob in or near the vehicle
(or in a location accessible to children). A child
could operate power windows, other controls,
or move the vehicle.

23_VF_OM_EN_USC_t.book Page 76

STARTING AND OPERATING79
(Continued)
If the Auto Park Brake feature is enabled, the
parking brake will automatically engage whenever
the transmission is placed into PARK. If your foot is
on the brake pedal, you may notice a small amount
of brake pedal movement while the parking brake
is engaging.
The parking brake will release automatically when
the ignition is ON, the transmission is in DRIVE or
REVERSE, the driver seat belt is buckled, and an
attempt is made to drive away.
To release the parking brake manually, the ignition
switch must be in the ON/RUN position. Put your
foot on the brake pedal, then push the parking
brake switch down momentarily. You may hear a
slight whirring sound from the back of the vehicle
while the parking brake disengages. You may also
notice a small amount of movement in the brake
pedal. Once the parking brake is fully disengaged,
the Brake Warning Light in the instrument cluster
and the LED indicator on the switch will extinguish.
NOTE:When parking on a hill, it is important to turn the
front wheels toward the curb on a downhill grade
and away from the curb on an uphill grade. Apply
the parking brake before placing the gear selector
in PARK, otherwise the load on the transmission
locking mechanism may make it difficult to move
the gear selector out of PARK.
If exceptional circumstances should make it
necessary to engage the parking brake while the
vehicle is in motion, maintain upward pressure
on the EPB switch for as long as engagement is
desired. The Brake Warning Light will illuminate,
and a continuous chime will sound. The rear stop
lamps will also be illuminated automatically while
the vehicle remains in motion.
To disengage the parking brake while the vehicle
is in motion, release the switch. If the vehicle is
brought to a complete stop using the parking
brake, when the vehicle reaches approximately
3 mph, (5 km/h) the parking brake will remain
engaged.
WARNING!
Never use the PARK position as a substitute
for the parking brake. Always apply the
parking brake fully when parked to guard
against vehicle movement and possible injury
or damage.
When exiting the vehicle, always take the key
fob with you and lock your vehicle.

Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a
number of reasons. A child or others could be seri
-
ously or fatally injured. Children should be warned
not to touch the parking brake, brake pedal or the
gear selector.

Do not leave the key fob in or near the vehicle,
or in a location accessible to children, and do
not leave a vehicle equipped with Keyless
Enter ‘n Go™ in the ACC or ON/RUN position.
A child could operate power windows, other
controls, or move the vehicle.
Be sure the parking brake is fully disengaged
before driving; failure to do so can lead to
brake failure and a collision.

Always fully apply the parking brake when leaving
your vehicle, or it may roll and cause damage or
injury. Also be certain to leave the transmission in
PARK. Failure to do so may allow the vehicle to roll
and cause damage or injury.

CAUTION!
If the Brake System Warning Light remains on
with the parking brake released, a brake system
malfunction is indicated. Have the brake system
serviced by an authorized dealer immediately.
WARNING!
4

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STARTING AND OPERATING81
(Continued)
AUTOMATIC TRANSMISSION IGNITION PARK INTERLOCK
(K
EYLESS VEHICLE)
This vehicle is equipped with an Ignition Park
Interlock, which requires the transmission to be in
PARK before the ignition can be turned to the OFF
position. Also, the transmission remains locked in
PARK whenever the ignition is in the OFF position.
BRAKE/TRANSMISSION SHIFT
I
NTERLOCK (BTSI) SYSTEM
This vehicle is equipped with a BTSI that holds the
transmission gear selector in PARK unless the
brakes are applied. To shift the transmission out of
PARK, the ignition must be turned to the ON/RUN
position (engine running or not), and the brake
pedal must be pressed. This vehicle is equipped
with an additional lock system that holds the
transmission gear selector in NEUTRAL (if vehicle
speed is approximately 0 mph (0 km/h)). To lock
the transmission gear selector in NEUTRAL, the
gear selector must stay in the NEUTRAL position
for approximately three seconds. To shift the
transmission into REVERSE or DRIVE the brake
pedal must be pressed.
WARNING!
It is dangerous to shift out of PARK or
NEUTRAL if the engine speed is higher than
idle speed. If your foot is not firmly pressing
the brake pedal, the vehicle could accelerate
quickly forward or in reverse. You could lose
control of the vehicle and hit someone or
something. Only shift into gear when the
engine is idling normally and your foot is firmly
pressing the brake pedal.
Unintended movement of a vehicle could
injure those in or near the vehicle. As with all
vehicles, you should never exit a vehicle while
the engine is running. Before exiting a vehicle,
always come to a complete stop, then apply
the parking brake, shift the transmission into
PARK, and turn the ignition off. When the igni -
tion is in the OFF position, the transmission is
locked in PARK, securing the vehicle against
unwanted movement.
When leaving the vehicle, always make sure
the ignition is in the OFF position, remove the
key fob from the vehicle, and lock the vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle. Allowing
children to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.
Do not leave the key fob in or near the vehicle
(or in a location accessible to children), and do
not leave the ignition in the ON or RUN posi -
tion. A child could operate power windows,
other controls, or move the vehicle.
CAUTION!
Shift into or out of PARK or REVERSE only after
the vehicle has come to a complete stop.
Do not shift between PARK, REVERSE,
NEUTRAL, or DRIVE when the engine is above
idle speed.
Before shifting into any gear, make sure your
foot is firmly pressing the brake pedal.
WARNING!
4

23_VF_OM_EN_USC_t.book Page 81

STARTING AND OPERATING83
(Continued)
(Continued)
When exiting the vehicle, always:
Apply the parking brake.
Shift the transmission into PARK.
Turn the engine off.
Remove the key fob from the vehicle.
The following indicators should be used to ensure
that you have engaged the transmission into the
PARK position:
When shifting into PARK, firmly move the gear
selector all the way forward and to the left until
it stops and is fully seated.
Look at the transmission gear position display
and verify that it indicates the PARK position (P).
With the brake pedal released, verify that the
gear selector will not move out of PARK.
WARNING!
Never use the PARK position as a substitute
for the parking brake. Always apply the
parking brake fully when exiting the vehicle to
guard against vehicle movement and possible
injury or damage.
Your vehicle could move and injure you and
others if it is not in PARK. Check by trying to
move the transmission gear selector out of
PARK with the brake pedal released. Make
sure the transmission is in PARK before
exiting the vehicle.
The transmission may not engage PARK if the
vehicle is moving. Always bring the vehicle to a
complete stop before shifting to PARK, and
verify that the transmission gear position indi-
cator solidly indicates PARK (P) without
blinking. Ensure that the vehicle is completely
stopped, and the PARK position is properly
indicated, before exiting the vehicle.
It is dangerous to shift out of PARK or
NEUTRAL if the engine speed is higher than
idle speed. If your foot is not firmly pressing
the brake pedal, the vehicle could accelerate
quickly forward or in reverse. You could lose
control of the vehicle and hit someone or
something. Only shift into gear when the
engine is idling normally (or stopped) and your
foot is firmly pressing the brake pedal.
Unintended movement of a vehicle could
injure those in or near the vehicle. As with all
vehicles, you should never exit a vehicle while
the engine is running or the propulsion system
is active. Before exiting a vehicle, always come
to a complete stop, then apply the parking
brake, shift the transmission into PARK, and
turn the ignition OFF. When the ignition is in
the OFF position, the transmission is locked in
PARK, securing the vehicle against unwanted
movement.
When leaving the vehicle, always make sure
the ignition is in the OFF position, remove the
key fob from the vehicle, and lock the vehicle.
WARNING!
Never leave children alone in a vehicle, or
with access to an unlocked vehicle. Allowing
children to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.
Do not leave the key fob in or near the vehicle
(or in a location accessible to children), and do
not leave the ignition in the ON/RUN position.
A child could operate power windows, other
controls, or move the vehicle.
WARNING!
4

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