battery RAM PROMASTER 2023 Owner's Guide

IN CASE OF EMERGENCY219
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service.
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow bars
and other equipment designed for this purpose,
following equipment manufacturer’s instructions.
Use of safety chains is mandatory. Attach a tow bar
or other towing device to main structural members
of the vehicle, not to fascia/bumper or associated
brackets. State and local laws regarding vehicles
under tow must be observed.
NOTE:
You must ensure that the Auto Park Brake
Úpage 78 feature is disabled before towing this
vehicle to avoid inadvertent Electric Park Brake
engagement. The Auto Park Brake feature is
enabled or disabled via the customer program -
mable features in the Uconnect Settings.
Vehicles with a discharged battery, or total elec -
trical failure when the Electric Park Brake (EPB)
is engaged, will need a wheel dolly or jack to
raise the rear wheels off the ground when
moving the vehicle onto a flatbed.
The Safehold feature will engage the Electric
Park Brake whenever the driver's door is
opened (if the battery is connected, ignition is
ON, transmission is not in PARK, and brake
pedal is released). If you are towing this vehicle
with the ignition in the ON/RUN mode, you must
manually disable the Electric Park Brake each
time the driver's door is opened by pressing the
brake pedal and then releasing the EPB. If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode.
If the key fob is unavailable or the vehicle's battery
is discharged, for instructions on shifting the
automatic transmission out of PARK (P) for
towing Ú
page 217.
Towing Condition Wheels OFF the Ground Automatic Transmission
Flat Tow NONENOT ALLOWED
Dolly Tow Front
OK
Rear NOT ALLOWED
On Trailer ALLOK
NOTE:When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial Highway Safety offices for additional details.
CAUTION!
Do not use sling type equipment when towing.
Vehicle damage may occur.
When securing the vehicle to a flat bed truck,
do not attach to front or rear suspension
components. Damage to your vehicle may
result from improper towing.
7

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222SERVICING AND MAINTENANCE
MAINTENANCE PLAN
Refer to the maintenance plan for the required maintenance intervals. More frequent maintenance may be needed in severe conditions, such as dusty areas
and very short trip driving. In some extreme conditions, additional maintenance not specified in the maintenance schedule may be required.
At Every Oil Change Interval As Indicated By Oil Change Indicator System:
Change oil and filter.
Rotate the tires at the first sign of irregular wear, even if it occurs before the oil indicator system turns on.
Inspect battery and clean and tighten terminals as required.
Inspect the CV/Universal joints.
Inspect brake pads, shoes, rotors, drums, hoses and parking brake.
Inspect engine cooling system protection and hoses.
Inspect exhaust system.
Inspect engine air cleaner filter if using in dusty or off-road conditions.

Inspect and replace the Evaporative System Fresh Air Filter as necessary, replacement may be more frequent if vehicle is operated in extreme dusty conditions.

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SERVICING AND MAINTENANCE227

After the engine has warmed, operate the defroster for
a few minutes to reduce the possibility of smearing or
freezing the fluid on the cold windshield. Mopar® All
Weather Windshield Washer Solution or equivalent,
used with water as directed on the container, aids
cleaning action, reduces the freezing point to avoid line
clogging, and is not harmful to paint or trim.

MAINTENANCE-FREE BATTERY
Your vehicle is equipped with a maintenance-free
battery. You will never have to add water, and
periodic maintenance is not required.
PRESSURE WASHING
Cleaning the engine compartment with a high
pressure washer is not recommended.
VEHICLE MAINTENANCE
An authorized dealer has the qualified service
personnel, special tools, and equipment to
perform all service operations in an expert
manner. Service Manuals are available which
include detailed service information for your
vehicle. Refer to these Service Manuals before
attempting any procedure yourself.
NOTE:Intentional tampering with emissions control
systems may void your warranty and could result in
civil penalties being assessed against you.
WARNING!

Battery fluid is a corrosive acid solution and can
burn or even blind you. Do not allow battery fluid
to contact your eyes, skin, or clothing. Do not lean
over a battery when attaching clamps. If acid
splashes in eyes or on skin, flush the area imme -
diately with large amounts of water
Ú
page 214.
Battery gas is flammable and explosive. Keep
flame or sparks away from the battery. Do not use
a booster battery or any other booster source with
an output greater than 12 Volts. Do not allow
cable clamps to touch each other.

Battery posts, terminals, and related accesso -
ries contain lead and lead compounds. Wash
hands after handling.
CAUTION!
It is essential when replacing the cables on
the battery that the positive cable is attached
to the positive post and the negative cable is
attached to the negative post. Battery posts
are marked positive (+) and negative (-) and
are identified on the battery case. Cable
clamps should be tight on the terminal posts
and free of corrosion.
If a “fast charger” is used while the battery is
in the vehicle, disconnect both vehicle battery
cables before connecting the charger to the
battery. Do not use a “fast charger” to provide
starting voltage.
CAUTION!
Precautions have been taken to safeguard all
parts and connections however, the pressures
generated by these machines is such that
complete protection against water ingress
cannot be guaranteed.
WARNING!

You can be badly injured working on or around a
motor vehicle. Only do service work for which you
have the knowledge and the proper equipment.
If you have any doubt about your ability to perform
a service job, take your vehicle to a competent
mechanic.

8

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SERVICING AND MAINTENANCE237
(Continued)
Also, please be aware that using power outlets for
extended periods of time with the engine off may
result in vehicle battery discharge.

Blade Fuses

1 — Fuse Element
2 — Blade Fuse with a good/functional fuse
element
3 — Blade fuse with a bad/not functional fuse
element (blown fuse)
WARNING!
When replacing a blown fuse, always use an
appropriate replacement fuse with the same
amp rating as the original fuse. Never replace
a fuse with another fuse of higher amp rating.
Never replace a blown fuse with metal wires or
any other material. Do not place a fuse inside
a circuit breaker cavity or vice versa. Failure to
use proper fuses may result in serious
personal injury, fire and/or property damage.
Before replacing a fuse, make sure that the
ignition is off and that all the other services
are switched off and/or disengaged.
If the replaced fuse blows again, contact an
authorized dealer.

If a general protection fuse for safety systems (air
bag system, braking system), power unit systems,
(engine system, transmission system) steering
system or Body Control Module (BCM) blows,
contact an authorized dealer.

CAUTION!
If it is necessary to wash the engine
compartment, take care not to directly hit the
fuse box, and the windshield wiper motor with
water.
WARNING!
8

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SERVICING AND MAINTENANCE243
Right Central Pillar Fuses
The right central pillar fuse panel is located on the
interior side at the base of the passenger side
B-pillar.

Fuse Panel LocationFuse Panel

F53
7.5 Amp Brown +30 (IPC) + Keyless – GO / Passive Entry / Brake NO / EPB SW
F94 15 Amp Blue Not Used
CavityMini Fuse Description
CavityMini Fuse Description
* If Equipped
F81 7.5 Amp BrownSeat Heater
F82 30 Amp GreenInverter Power Outlet
F83 20 Amp YellowRear Left Windows Heater
F84 20 Amp YellowRear Right Windows Heater
F86 20 Amp YellowAuxiliary Switch (From Battery) *
F87 20 Amp YellowAuxiliary Switch (From Ignition) *8

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246SERVICING AND MAINTENANCE
Replacing Exterior Bulbs
HEADLAMPS LOW BEAM AND HIGH BEAM
See the following steps to replace:

1. Disconnect the negative battery terminal.

2. Remove the headlamp retaining screws.
3. Remove the headlamp assembly from the
vehicle (by moving the headlamp to release
the lower slides from the headlamp mounting
on the vehicle).
4. Disconnect the headlamp harness electrical connector.
5. Remove appropriate plastic cap from the back of the headlamp housing.
6. Detach the wire connector from the bulb.
7. Rotate the bulb counterclockwise and remove it from the reflector.
8. Install a new bulb.
9. Rotate the new bulb clockwise to lock it in place.
10. Reinstall the wire connector.
11. Reinstall the access cap and rotate to lock into place.
12. Connect the headlamp harness electrical connector. 13. Carefully reinstall headlamp in the same
position on the vehicle, so as not to affect
headlamp aiming.
14. Reinstall the headlamp screws.
15. Connect the negative battery terminal.
16. Check lights to make sure they are operating correctly.
FRONT TURN SIGNAL/PARKING LAMPS
See the following steps to replace:

1. Remove one retaining screw on the lower headlamp filler panel. Remove filler panel.

2. Remove two retaining screws on the upper headlamp filler panel. Remove filler panel.
3. Remove one upper retaining screw from the headlamp housing.
4. Remove two lower retaining screws from the headlamp housing.
5. Pull Headlamp forward, disconnect the harness electrical connector and remove the
headlamp assembly from vehicle.
6. Rotate the bulb counterclockwise and remove.
7. Install the bulb into socket, and rotate bulb/ socket clockwise into lamp locking it in place.
8. Carefully reinstall headlamp in the same position on the vehicle, so as not to affect
headlamp aiming. 9. Install the one upper retaining screw on
headlamp housing.
10. Install the two lower retaining screws on headlamp housing.
11. Carefully reinstall the lower headlamp filler panel and one retaining screw.
12. Carefully reinstall the upper headlamp filler panel and two retaining screws.DAYTIME RUNNING LAMP (DRL)/FRONT SIDE
MARKER LAMP
See the following steps to replace:

1. Remove one retaining screw on the lower headlamp filler panel. Remove filler panel.

2. Remove two retaining screws on the upper headlamp filler panel. Remove filler panel.
3. Remove one upper retaining screw from the headlamp housing.
4. Remove two lower retaining screws from the headlamp housing.
5. Pull Headlamp forward, disconnect the harness electrical connector and remove the
headlamp assembly from vehicle.
6. Remove the (DRL), side marker bulb by pulling straight out.
7. Replace lamp as required and lock in place.
8. Reinstall plastic cap.

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SERVICING AND MAINTENANCE265
TEMPERATURE GRADES
The Temperature grades are A (the
highest), B, and C, representing the tire's
resistance to the generation of heat
and its ability to dissipate heat, when
tested under controlled conditions on a
specified indoor laboratory test wheel.

Sustained high temperature can cause the
material of the tire to degenerate and
reduce tire life, and excessive temperature
can lead to sudden tire failure. The grade C
corresponds to a level of performance,
which all passenger vehicle tires must meet
under the Federal Motor Vehicle Safety
Standard No. 109. Grades B and A
represent higher levels of performance on
the laboratory test wheel, than the minimum
required by law.
STORING THE VEHICLE
If you are storing your vehicle for more than
3 weeks, we recommend that you take the
following steps to minimize the drain on your
vehicle's battery:
Disconnect the negative cable from the battery.
Any time you store your vehicle or keep it out of
service (i.e., vacation) for two weeks or more,
run the air conditioning system at idle for about
five minutes in the fresh air and high blower
setting prior to storing. This will ensure
adequate system lubrication to minimize the
possibility of compressor damage when the
system is started again.
BODYWORK
PROTECTION FROM ATMOSPHERIC
A
GENTS
Vehicle body care requirements vary according to
geographic locations and usage. Chemicals that
make roads passable in snow and ice and those
that are sprayed on trees and road surfaces during
other seasons are highly corrosive to the metal in
your vehicle. Outside parking, which exposes your
vehicle to airborne contaminants, road surfaces on
which the vehicle is operated, extreme hot or cold
weather, and other extreme conditions will have an
adverse affect on paint, metal trim, and underbody
protection.
The following maintenance recommendations will
enable you to obtain maximum benefit from the
corrosion resistance built into your vehicle.
What Causes Corrosion?
Corrosion is the result of deterioration or removal
of paint and protective coatings from your vehicle.
The most common causes are:
Road salt, dirt and moisture accumulation
Stone and gravel impact
Insects, tree sap and tar
Salt in the air near seacoast localities
Atmospheric fallout/industrial pollutants
WARNING!
The traction grade assigned to this tire is based
on straight-ahead braking traction tests, and
does not include acceleration, cornering,
hydroplaning, or peak traction characteristics.
WARNING!

The temperature grade for this tire is established for
a tire that is properly inflated and not overloaded.
Excessive speed, underinflation, or excessive
loading, either separately or in combination, can
cause heat buildup and possible tire failure.

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276CUSTOMER ASSISTANCE
Who is Covered
You are covered by Roadside Assistance services if
you are a purchaser for use of the vehicle.
Roadside Assistance services last for five years or
60,000 miles on the odometer, whichever occurs
first, calculated from the start date of the Basic
Limited Warranty, as set forth in your Warranty
Information book.
1
1. Towing services provided through Cross Country Motor Club,
Inc. Medford, MA 02155, except in AK,CA, HI, OR, WI, and WY,
where services are provided by Cross Country Motor Club of
California, Inc., Thousand Oaks, CA 91360.
What to Do
If your vehicle requires jump start assistance, out
of gas/fuel delivery, tire service, lockout service
or towing as a result of a mechanical breakdown,
dial toll-free: USA: 1-800-521-2779/Canada:
1-800-363-4869. Provide your name, Vehicle
Identification Number (VIN) required for covered
services, license plate number, and your location,
including the telephone number from which you
are calling. Briefly describe the nature of the
problem and answer a few simple questions.
You will be given the name of the service provider
and an estimated time of arrival. If you feel you are
in an unsafe situation, please let us know. With
your consent, we will contact local police or safety
authorities. If Unable to Contact Roadside Assistance

If you are unable to contact Roadside Assistance or
unable to provide a valid Vehicle Identification Number
(VIN), and you obtain towing services on your own, you
may submit your original receipts from the licensed
towing or service facility, for services rendered within
30 days of the occurrence. Be sure to include your VIN,
odometer mileage at the time of service, and current
mailing address. We will process the claim based on
vehicle and service eligibility. If eligible, we will
reimburse you for the reasonable amount actually paid,
based on the usual and customary charges for that
service in the area where they were provided. FCA US
LLC’s determination relating to reimbursement is final.
Correspondence should be mailed to:

FCA US LLC Customer Assistance
P.O. Box 9145
Medford, MA 02155
Attention Claims Department
FCA US LLC reserves the right to modify the terms
or discontinue the Roadside Assistance Program
at any time. The Roadside Assistance program is
subject to restrictions and conditions of use, which
are determined solely by FCA US LLC.
Flat Tire Service
If you are inconvenienced by a flat tire,
we will dispatch a service provider to use your
vehicle’s temporary spare tire (if equipped)
as recommended in your Owner’s Manual.
This is not a permanent flat tire repair.
Out of Gas/Fuel Delivery
Drivers cannot always count on a gas station being
nearby, especially when traveling away from home.
We will dispatch a service provider to deliver a
small amount of fuel (maximum two gallons) to get
you to a nearby station. This service is limited to
two occurrences in a 12-month period.
Battery Jump Assistance
No time is a good time for a depleted battery. With
Roadside Assistance, you do not have to worry
about being stranded. We will dispatch a service
provider to provide you with a battery jump
anytime, day or night.
Lockout Service
Whether the keys are locked in your vehicle or
frozen locks are keeping you from getting on your
way, help is just a phone call away. This service is
limited to providing access to the vehicle’s seating
area. It does not cover the cost of replacement
keys.

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283
INDEX
A
Active Driving Assist....................................... 100Active Speed Limiter........................................ 86Adaptive Cruise Control (ACC)
(Cruise Control)................................................ 87Adding Engine Coolant (Antifreeze)............... 233Adding Washing Fluid.................................... 226Additives, Fuel............................................... 271Air Bag........................................................... 179Air Bag Operation...................................... 180Air Bag Warning Light................................ 178Enhanced Accident Response...................220Event Data Recorder (EDR)....................... 220If Deployment Occurs................................ 183Maintaining Your Air Bag System.............. 184Maintenance............................................. 184Side Air Bags............................................. 180Transporting Pets...................................... 190Air Bag Light..................................65, 178, 190Air Cleaner, Engine (Engine Air
Cleaner Filter)...................................... 228, 229Air Conditioner Maintenance......................... 229Air Conditioner Refrigerant.................. 229, 230Air Conditioner System.................................. 229Air Conditioning Filter............................. 43, 230Air Conditioning, Operating Tips................ 43, 44
Air Filter........................................................ 228Air PressureTires......................................................... 256AlarmSecurity Alarm...................................... 20, 68Alarm SystemSecurity Alarm............................................. 20Alterations/ModificationsVehicle........................................................... 8Antifreeze (Engine Coolant)................. 233, 273Disposal................................................... 234Anti-Lock Brake System (ABS)...................... 152Anti-Lock Warning Light................................... 68Assist, Hill Start............................................. 155Audio Systems (Radio).................................. 133Auto Down Power Windows............................. 49Auto Up Power Windows.................................. 49Automatic Door Locks...................................... 23Automatic Headlights....................................... 34Automatic High Beams.................................... 34Automatic Transmission.........................81, 236Adding Fluid.............................................. 236Fluid And Filter Change............................ 236Fluid Change............................................ 236Fluid Level Check..................................... 236
Fluid Type........................................ 236, 274Special Additives...................................... 236AUX Cord..........................................................45Auxiliary Driving Systems.............................. 158
B
Base / Midline Instrument Cluster
S
............53Battery................................................... 66, 227Charging System Light.................................66Keyless Key Fob Replacement....................14Belts, Seat.................................................... 190Blind Spot Monitoring................................... 158Body Builders Guide........................................... 8Body Mechanism Lubrication........................ 231B-Pillar Location............................................ 253Brake Assist System..................................... 153Brake Control System, Electronic.................. 153Brake Fluid........................................... 235, 274Brake System....................................... 235, 269Anti-Lock (ABS)......................................... 152Fluid Check............................................... 235Master Cylinder........................................ 235Parking........................................................78Warning Light...............................................6611

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286 Gauges Fuel
............................................................. 69Gear Ranges.................................................... 82Gear Selector Override.................................. 217Glass Cleaning............................................... 268Gross Axle Weight Rating..................... 123, 125Gross Vehicle Weight Rating................ 123, 124GuideBody Builders................................................ 8GVWR............................................................ 123
H
HazardDriving Through Flowing, Rising, Or Shallow Standing Water
..................................... 131Hazard Warning Flashers.............................. 193Head Restraints............................................... 28HeadlightsAutomatic.................................................... 34Cleaning.................................................... 266High Beam.................................................. 34High Beam/Low Beam Select Switch.......... 34Passing........................................................ 34Switch......................................................... 33Heated Mirrors................................................ 33Heated Seats................................................... 26Heater, Engine Block....................................... 77High Beam/Low Beam Select (Dimmer)
Switch.............................................................. 34Hill Start Assist.............................................. 155
HitchesTrailer Towing........................................... 126Hood Prop........................................................ 50Hood Release.................................................. 50
I
Ignition............................................................. 16Switch.......................................................... 16Illuminated Entry.............................................. 38Immobilizer (Sentry Key).................................. 16Inside Rearview Mirror............................30, 193Instrument ClusterDescriptions................................................ 55Display......................................................... 56Display Controls........................................... 56Menu Items................................................. 57Instrument Panel Lens Cleaning................... 267Intelligent Speed Assist................................... 87Interior And Instrument Lights......................... 36Interior Appearance Care.............................. 266Interior Lights................................................... 36Intermittent Wipers (Delay Wipers).................. 39InverterPower.......................................................... 47iPod/USB/MP3 Control.................................... 45
J
Jack Location................................................ 196Jack Operation.............................................. 196Jacking And Tire Changing............................ 196
Jacking And Tire Changing
S
..................... 196Jacking And Tire Changing Instructions......... 197Jump Starting................................................ 214
K
Key Fob............................................................13Programming Additional Key Fobs...............15Key Fob Battery Service (Remote
Keyless Entry)..................................................14Key Fob Programming (Remote
Keyless Entry)..................................................15Keyless Enter ‘n Go™.......................................22Passive Entry...............................................22Keys.................................................................13Replacement...............................................15Sentry (Immobilizer).....................................16
L
Lane Change Assist..........................................35LaneSense.................................................... 116Lap/Shoulder Belts....................................... 172Latches......................................................... 191Hood............................................................50Lead Free Gasoline....................................... 270Leaks, Fluid................................................... 191Life Of Tires................................................... 258Light Bulbs........................................... 191, 244

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