brake RAM PROMASTER 2023 Owners Manual

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INTERIOR STORAGE AND EQUIPMENT ............... 44 Storage..............................................................44
USB Control — If Equipped ..............................45
Power Outlets ...................................................46
Power Inverter — If Equipped...........................47
Auxiliary Switches — If Equipped .....................47
Wireless Charging Pad —
If Equipped .......................................................48
WINDOWS ............................................................. 49
Power Windows ...............................................49
Window Bar Grates — If Equipped...................49
Wind Buffeting .................................................50
HOOD....................................................................... 50
Opening .............................................................50
Closing...............................................................51
CARGO AREA FEATURES ...................................... 51
GETTING TO KNOW YOUR
INSTRUMENT PANEL
BASE / MIDLINE INSTRUMENT CLUSTER........... 52
Base / Midline Instrument Cluster
Descriptions ......................................................53
INSTRUMENT CLUSTER......................................... 54
Instrument Cluster Descriptions .....................55
INSTRUMENT CLUSTER DISPLAY ........................ 56
Location And Controls ......................................56
Change Engine Oil — If Equipped ....................57
Main Menu........................................................57
Settings .............................................................59 WARNING LIGHTS AND MESSAGES ....................65
Red Warning Lights ..........................................65
Yellow Warning Lights ......................................68
Yellow Indicator Lights .....................................72
Green Indicator Lights .....................................72
Blue Indicator Lights ........................................73
White Indicator Lights ......................................73
ONBOARD DIAGNOSTIC SYSTEM — OBD II ........ 74
Onboard Diagnostic System
(OBD II) Cybersecurity ......................................74
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS.............................................................74
STARTING AND OPERATING
STARTING THE ENGINE ........................................76
Automatic Transmission ..................................76
Normal Starting ................................................76
Tip Start Feature .............................................76
Cold Weather Operation
(Below –22°F Or −30°C) ...............................76
Extended Park Starting ....................................76
If Engine Fails To Start .....................................77
After Starting ....................................................77
ENGINE BLOCK HEATER — IF EQUIPPED ...........77
ENGINE BREAK-IN RECOMMENDATIONS ..........78
PARKING BRAKE ....................................................78
Electric Park Brake (EPB) ................................78 AUTOMATIC TRANSMISSION .............................. 81
Ignition Park Interlock (Keyless Vehicle) ........ 81
Brake/Transmission Shift Interlock (BTSI)
System ............................................................. 81
9-Speed Automatic Transmission ................... 82
POWER STEERING ................................................ 85
ACTIVE SPEED LIMITER — IF EQUIPPED ............ 86
Activation .......................................................... 86
Exceeding The Set Speed ................................ 86
Deactivation ..................................................... 86
INTELLIGENT SPEED ASSIST (ISA) —
IF EQUIPPED ........................................................... 87
Activation .......................................................... 87
Exceeding The Set Speed ................................ 87
Deactivation ..................................................... 87
CRUISE CONTROL SYSTEMS — IF EQUIPPED ... 87
Cruise Control .................................................. 88
Adaptive Cruise Control (ACC) ......................... 89
TRAFFIC SIGN ASSIST SYSTEM —
IF EQUIPPED ........................................................... 98
Activation/Deactivation ................................... 98
Traffic Sign Assist Modes ................................ 98
Indications On The Display .............................. 99
ACTIVE DRIVING ASSIST SYSTEM —
IF EQUIPPED ......................................................... 100
Operation ....................................................... 100Turning Active Driving Assist
On Or Off ........................................................ 101

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Indications On The Display ........................... 102
Minimum Risk Maneuver.............................. 103 System Status................................................ 103
System Operation/Limitations ..................... 103
PARKSENSE FRONT/REAR PARK ASSIST —
IF EQUIPPED ........................................................ 104
ParkSense Sensors ....................................... 105
ParkSense Warning Display.......................... 105
ParkSense Display ........................................ 105
Enabling And Disabling ParkSense .............. 108
Service The ParkSense Park Assist
System ........................................................... 108ParkSense Park Assist Failure Indications .. 108
Cleaning The ParkSense System ................. 108ParkSense Park Assist System Usage
Precautions .................................................... 109
Side Distance Warning System ................... 110
PARKSENSE ACTIVE PARK ASSIST
SYSTEM — IF EQUIPPED ..................................... 112
Enabling And Disabling The ParkSense
Active Park Assist System ............................. 112
Parallel/Perpendicular Parking Space
Assistance Operation .................................... 113
Exiting The Parking Space ............................ 116
LANESENSE — IF EQUIPPED ............................. 116
LaneSense Operation ................................... 116Turning LaneSense On Or Off ....................... 117
LaneSense Warning Message ...................... 117Changing LaneSense Status ........................ 119
PARKVIEW REAR BACK UP CAMERA .............. 119 SURROUND VIEW CAMERA SYSTEM —
IF EQUIPPED ........................................................ 120
REFUELING THE VEHICLE ................................... 122
Loose Fuel Filler Cap Message .................... 123
VEHICLE LOADING .............................................. 123
Vehicle Certification Label ............................ 123
Gross Vehicle Weight Rating (GVWR) .......... 123
Gross Axle Weight Rating (GAWR) ............... 123
Tire Size ......................................................... 123
Rim Size ......................................................... 124
Inflation Pressure .......................................... 124
Curb Weight ................................................... 124
Overloading.................................................... 124
Loading ......................................................... 124
TRAILER TOWING ................................................ 124
Common Towing Definitions......................... 124
Trailer Hitch Classification ............................ 126
Trailer Towing Weights (Maximum Trailer
Weight Ratings) ............................................ 126
Trailer And Tongue Weight ........................... 127Towing Requirements .................................. 127
Towing Tips ................................................... 130
RECREATIONAL TOWING (BEHIND
MOTORHOME) .................................................... 130
Towing This Vehicle Behind Another
Vehicle ........................................................... 130
Recreational Towing...................................... 131
DRIVING TIPS ....................................................... 131
Driving On Slippery Surfaces ....................... 131
Driving Through Water ................................. 131
MULTIMEDIA
UCONNECT SYSTEMS ......................................... 133
CYBERSECURITY ................................................. 133
UCONNECT SETTINGS ........................................ 134 Customer Programmable Features ............. 134
RADIO OPERATION AND MOBILE PHONES...... 151
Regulatory And Safety Information .............. 151
SAFETY
SAFETY FEATURES .............................................. 152Anti-Lock Brake System (ABS)...................... 152
Electronic Brake Control (EBC) System ...... 153
DROWSY DRIVER DETECTION (DDD) —
IF EQUIPPED ......................................................... 157
To Activate/Deactivate ................................. 157
System Operation.......................................... 157
AUXILIARY DRIVING SYSTEMS .......................... 158
Blind Spot Monitoring (BSM) —
If Equipped ................................................... 158
Forward Collision Warning (FCW) With
Mitigation — If Equipped ............................... 164
Tire Pressure Monitoring
System (TPMS) .............................................. 168
OCCUPANT RESTRAINT SYSTEMS ................... 170
Occupant Restraint Systems Features ....... 170
Important Safety Precautions ...................... 170
Seat Belt Systems ........................................ 171
Supplemental Restraint Systems (SRS) ...... 178Child Restraints ............................................. 185

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SAFETY TIPS ........................................................ 189 Transporting Passengers .............................. 189Transporting Pets ......................................... 190
Connected Vehicles....................................... 190
Safety Checks You Should Make Inside The
Vehicle ........................................................... 190Periodic Safety Checks You Should Make
Outside The Vehicle ...................................... 191Exhaust Gas ................................................... 192Carbon Monoxide Warnings ......................... 192
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ......................... 193
SOS AND ASSIST SYSTEM ................................. 193
JACKING AND TIRE CHANGING.......................... 196
Preparations For Jacking .............................. 197Jack And Tools Location................................ 197
Spare Tire Removal ....................................... 198
Jacking Instructions ...................................... 200Wheel Covers ................................................. 203
TIRE SERVICE KIT — IF EQUIPPED ..................... 203
Alternate Tire Service Kit —
If Equipped..................................................... 209
Tire Service Kit Components And
Operation ....................................................... 209
Tire Service Kit Usage Precautions .............. 210
Sealing A Tire With Tire Service Kit .............. 211 JUMP STARTING .................................................. 214
Preparations For Jump Start ........................ 214
Jump Starting Procedure .............................. 215Battery Location ............................................ 216
IF YOUR ENGINE OVERHEATS .......................... 216
GEAR SELECTOR OVERRIDE ............................. 217
FREEING A STUCK VEHICLE .............................. 218
TOWING A DISABLED VEHICLE ......................... 219 Automatic Transmission ............................... 220
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) ................................................... 220
EVENT DATA RECORDER (EDR) ........................ 220SERVICING AND MAINTENANCE
SCHEDULED SERVICING ................................... 221
Maintenance Plan ......................................... 222
ENGINE COMPARTMENT .................................... 225
3.6L Engine .................................................. 225
Checking Oil Level ......................................... 226
Adding Washer Fluid ..................................... 226
Maintenance-Free Battery ........................... 227Pressure Washing ......................................... 227
VEHICLE MAINTENANCE..................................... 227
Engine Oil ....................................................... 228
Engine Oil Filter ............................................ 228
Engine Air Cleaner Filter .............................. 228Air Conditioner Maintenance ....................... 229 Body Lubrication ........................................... 231
Windshield Wiper Blades ............................. 231
Exhaust System ............................................ 232
Cooling System.............................................. 233
Brake System ............................................... 235Automatic Transmission ............................... 236
Fuses.............................................................. 236
Bulb Replacement ....................................... 244
TIRES .................................................................... 249
Tire Safety Information ................................ 249Tires — General Information ......................... 256
Tire Types....................................................... 259Spare Tires — If Equipped ............................ 260
Wheel And Wheel Trim Care ........................ 262Snow Traction Devices ................................. 263
Tire Rotation Recommendations ................. 264
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ...................................... 264
Treadwear...................................................... 264
Traction Grades ............................................. 264Temperature Grades..................................... 265
STORING THE VEHICLE ...................................... 265
BODYWORK .......................................................... 265
Protection From Atmospheric Agents .......... 265
Body And Underbody Maintenance ............. 266
Preserving The Bodywork ............................. 266

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INTERIORS ........................................................... 266 Seats And Fabric Parts.................................. 266
Plastic And Coated Parts .............................. 267Leather Surfaces ........................................... 268Glass Surfaces .............................................. 268
TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER (VIN)......... 269
BRAKE SYSTEM ................................................... 269
WHEEL AND TIRE TORQUE SPECIFICATIONS .. 269
Torque Specifications ................................... 269
FUEL REQUIREMENTS ......................................... 270
3.6L Engine.................................................... 270
Reformulated Gasoline ................................ 271
Materials Added To Fuel .............................. 271Gasoline/Oxygenate Blends ......................... 271Do Not Use E-85 In Non-Flex Fuel
Vehicles .......................................................... 271
CNG And LP Fuel System Modifications ...... 271
MMT In Gasoline ........................................... 272Fuel System Cautions ................................... 272
FLUID CAPACITIES ............................................... 273
ENGINE FLUIDS AND LUBRICANTS ..................273
CHASSIS FLUIDS AND LUBRICANTS ................ 274
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE .................................................... 275
Prepare For The Appointment ...................... 275Prepare A List ................................................ 275Be Reasonable With Requests..................... 275
IF YOU NEED ASSISTANCE ................................ 275
Roadside Assistance..................................... 275
FCA US LLC Customer Center....................... 277
FCA Canada Inc. Customer Center............... 277
Mexico ............................................................ 277
Puerto Rico And US Virgin Islands................ 277
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) ......................... 277
Service Contract ........................................... 277Change Of Ownership Or Address ................ 278 WARRANTY INFORMATION ................................ 278
MOPAR® PARTS ................................................ 278
REPORTING SAFETY DEFECTS .......................... 278
In The 50 United States And
Washington, D.C............................................ 278
In Canada ...................................................... 279
PUBLICATION ORDER FORMS .......................... 279
CHANGE OF OWNERSHIP OR ADDRESS .......... 279
GENERAL INFORMATION.................................... 280

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9
SYMBOL GLOSSARY
Some car components have colored labels with symbols indicating
precautions to be observed when using this component. It is important to
follow all warnings when operating your vehicle. See below for the definition of
each symbol Úpage 65.
NOTE:Warning and Indicator lights are different based upon equipment options and
current vehicle status. Some telltales are optional and may not appear.
Red Warning Lights
Seat Belt Reminder Warning Light Úpage 68
Air Bag Warning Light Úpage 65
Battery Charge Warning Light Úpage 66
Door Open Warning Light Úpage 66
Drowsy Driver Detected Warning Light Úpage 67
Electronic Throttle Control (ETC) Warning Light
Úpage 67
Transmission Fault Warning Light Úpage 68
Engine Temperature Warning Light Úpage 67
Brake Warning Light Úpage 66
Oil Pressure Warning Light Úpage 68
Vehicle Security Warning Light Úpage 68
Electric Power Steering (EPS) Fault Warning Light Úpage 67
Generic Warning Light Úpage 67
Red Warning Lights1

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10 Hood Open Warning Light Úpage 68
Rear Cargo Door Warning Light Úpage 68
Swivel Seat (Driver or Passenger) Unlocked Warning Light Úpage 68
Yellow Warning Lights
Immobilizer Fail / VPS Electrical Alarm Warning Light Úpage 69
Drowsy Driver Detected System Fault Warning Light Úpage 69
Tire Pressure Monitoring System (TPMS) Warning Light Úpage 70
Electronic Stability Control (ESC) Warning Light Úpage 69
Red Warning Lights
Electronic Stability Control (ESC) OFF Warning Light
Úpage 69
Engine Check/Malfunction Indicator Warning Light (MIL) Úpage 69
Anti-Lock Brake System (ABS) Warning Light Úpage 68
Service Forward Collision Warning (FCW) Light Úpage 70
Service Required/Call For Service Warning Light Úpage 70
Speed Limiter Fail Warning Light Úpage 70
Swivel Seat (Driver or Passenger) Fail Warning Light Úpage 70
Transmission Temperature Warning Light Úpage 71
Yellow Warning Lights

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GETTING TO KNOW YOUR VEHICLE17
ON/RUN
Driving position
All electrical devices are available (e.g. climate
controls, heated seats, etc.)
START
The engine will start (when foot is on the brake)
NOTE:
If the ignition switch does not change the mode by
pushing the button, the key fob may have a low or
depleted battery. In this situation, a backup method
can be used to operate the ignition switch. Put the nose
side (side opposite of the mechanical key) of the key
fob against the START/STOP ignition button and push
to operate the ignition switch.

Backup Starting Method

NOTE:

The key fob may not be detected by the vehicle
Keyless Enter ‘n Go™ system if it is located next to a
mobile phone, laptop or other electronic device;
these devices may block the key fob’s wireless
signal and prevent the Keyless Enter ‘n Go™ system
from starting the vehicle.

For more information on normal engine starting,
see Úpage 76.
When opening the driver's door and the ignition
is in the ON/RUN position (engine not running),
a chime will sound to remind you to place the
ignition in the OFF position. In addition to the
chime, the message “Vehicle ON” will display
in the cluster.
The ignition will automatically switch to the OFF
position if the following vehicle conditions last
for 30 minutes: ignition placed in ON/RUN posi -
tion, gear is in PARK and engine is off.
WARNING!
When exiting the vehicle, always remove the
key fob from the vehicle and lock your vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle.

Allowing children to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured. Chil -
dren should be warned not to touch the parking
brake, brake pedal or the gear selector.
Do not leave the key fob in or near the vehicle, or
in a location accessible to children, and do not
leave the Keyless Enter ‘n Go™ Ignition in the
ON/RUN position. A child could operate power
windows, other controls, or move the vehicle.

Do not leave children or animals inside parked
vehicles in hot weather. Interior heat buildup
may cause serious injury or death.
CAUTION!
An unlocked vehicle is an invitation for thieves.
Always remove key fob from the vehicle and lock
all doors when leaving the vehicle unattended.
2

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18GETTING TO KNOW YOUR VEHICLE
REMOTE START — IF EQUIPPED
This system uses the key fob to start the
engine conveniently from outside the
vehicle while still maintaining security.
The system has a range of approximately
300 ft (91 m).
Remote Start is used to defrost windows in cold
weather, and to reach a comfortable climate in all
ambient conditions before the driver enters the
vehicle.
NOTE:Obstructions between the vehicle and the key fob
may reduce this range Ú page 280.
HOW TO USE REMOTE START
Push and release the Remote Start button on the
key fob twice within five seconds. The vehicle
doors will lock, the parking lights will flash, and the
horn will chirp twice (if programmed). Then, the
engine will start, and the vehicle will remain in the
Remote Start mode for a 15 minute cycle.
Pushing the Remote Start button a third time shuts
the engine off.
NOTE:
With Remote Start, the engine will only run for
15 minutes.
Remote Start can only be used twice.
If an engine fault is present or fuel level is low,
the vehicle will not start.
The parking lights will turn on and remain on
during Remote Start mode.
For security, power window is disabled when the
vehicle is in the Remote Start mode.
The ignition must be placed in the ON/RUN posi -
tion before the Remote Start sequence can be
repeated for a third cycle.
All of the following conditions must be met before
the engine will Remote Start:
Gear selector in PARK
Doors closed
Hood closed
Rear cargo doors closed
Hazard switch off
Brake switch inactive (brake pedal not pressed)
Battery at an acceptable charge level
Panic button not pushed
Fuel meets minimum requirement
System not disabled from previous Remote
Start event
Vehicle Security system not active

Malfunction Indicator Light (MIL) is not illuminated

Ignition in OFF position
WARNING!

Do not start or run an engine in a closed garage
or confined area. Exhaust gas contains carbon
monoxide (CO) which is odorless and colorless.
Carbon monoxide is poisonous and can cause
serious injury or death when inhaled.

Keep key fobs away from children. Operation
of the Remote Start system, windows, door
locks or other controls could cause serious
injury or death.
WARNING!

Do not start or run an engine in a closed garage
or confined area. Exhaust gas contains carbon
monoxide (CO) which is odorless and colorless.
Carbon monoxide is poisonous and can cause
serious injury or death when inhaled.

Keep key fobs away from children. Operation
of the Remote Start system, windows, door
locks or other controls could cause serious
injury or death.

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GETTING TO KNOW YOUR VEHICLE19
TO EXIT REMOTE START MODE
To drive the vehicle after starting the Remote Start
system, push and release the START/STOP ignition
button while pressing the brake pedal prior to the
end of the 15 minute cycle.
The Remote Start system will turn the engine off if
the Remote Start button on the key fob is pushed
again, or if the engine is allowed to run for the
entire 15 minute cycle. Once the ignition is placed
in the ON/RUN position, the climate controls
will resume the previously set operations
(temperature, blower control, etc.).
NOTE:To avoid unintentional shutdowns, the system will
disable for two seconds after receiving a valid
Remote Start request.

For vehicles equipped with the Keyless Enter ‘n Go™ —
Passive Entry feature, the message “Remote Start
Active — Push Start Button” will display in the
instrument cluster display until you push the
START/STOP ignition button.

REMOTE START DEFROST MODE
A
CTIVATION — IF EQUIPPED
When Remote Start is active, and the outside
ambient temperature is 40°F (4.5°C) or below, the
system will automatically activate rear defrost for
15 minutes or less. The timing is dependent on
the ambient temperature. Once the timer expires,
the system will automatically adjust the settings
depending on ambient conditions. See “Remote
Start Comfort Systems — If Equipped” in the next
section for detailed operation.
REMOTE START COMFORT SYSTEMS —
I
F EQUIPPED
When Remote Start is activated, the rear defrost
will automatically turn on in cold weather.
The vehicle will adjust the climate control settings
depending on the outside ambient temperature.
Manual Temperature Control (MTC) — If Equipped
In ambient temperatures of 40°F (4.5°C) or
below, the climate settings will default to
maximum heat, with fresh air entering the
cabin. If the front defrost timer expires, the
vehicle will enter Mix Mode.
In ambient temperatures from 40°F (4.5°C) to
78°F (26°C), the climate settings will be based
on the last settings selected by the driver.
In ambient temperatures of 78°F (26°C)
or above, the climate settings will default to
MAX A/C, Bi-Level mode, with Recirculation on.
For more information on ATC, MTC, and climate
control settings, see Ú page 40.
NOTE:These features will stay on through the duration of
Remote Start, or until the ignition is placed in the
ON/RUN position. The climate control settings
will change, and exit the automatic defaults, if
manually adjusted by the driver while the vehicle is
in Remote Start mode. This includes turning the
climate controls off using the OFF button.
REMOTE START WINDSHIELD WIPER
D
E-ICER ACTIVATION — IF EQUIPPED
When Remote Start is active and the outside
ambient temperature is less than 33°F (0.6°C),
the Windshield Wiper De-Icer will activate. Exiting
Remote Start will resume its previous operation.
If the Windshield Wiper De-Icer was active, the
timer and operation will continue.
2

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GETTING TO KNOW YOUR VEHICLE21
(Continued)
SECURITY SYSTEM MANUAL OVERRIDE
The Vehicle Security system will not arm if you lock
the doors using the manual door lock.
DOORS
POWER DOOR LOCKS
The power lock/unlock button has an LED that
indicates whether the doors are locked or
unlocked.
Push the lock button on the instrument panel.
The indicator light will illuminate to show the doors
are locked.
Push the lock button on the instrument panel a
second time to unlock the doors.
Lock Button On Instrument Panel
To unlock the front doors, pull the inside door
handle to the detent.
The load compartment power door lock switch is
located on the driver door trim panel. Use this
switch to lock or unlock the load compartment
doors.

Load Compartment Power Door Lock Switch

The load compartment lock/unlock button has an
LED that indicates whether the rear doors are
locked or unlocked.


LED ON:
Doors locked. Push the left side of the
central lock/unlock button once again to centrally
unlock all doors. The LED will switch off.

LED OFF: Doors unlocked. Push the right side of
the central lock/unlock button again to centrally
lock all doors. The doors will be locked only if all
the doors are properly closed. Once the doors have been locked with the key fob,
it will no longer be possible to unlock them by
pushing the central lock/unlock button.
WARNING!
Do not leave children or animals inside parked
vehicles in hot weather. Interior heat buildup
may cause serious injury or death.
For personal security and safety in the event
of a collision, lock the vehicle doors as you
drive as well as when you park and leave the
vehicle.

Before exiting a vehicle, always shift the transmis
-
sion into PARK, apply the parking brake, turn the
vehicle OFF, remove the key fobs from vehicle, and
lock all doors. and lock your vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a
number of reasons. A child or others could be seri -
ously or fatally injured. Children should be warned
not to touch the parking brake, brake pedal or the
gear selector.
Do not leave the key fob in or near the vehicle, or
in a location accessible to children, and do not
leave the Keyless Enter ‘n Go™ Ignition in the
ON/RUN position. A child could operate power
windows, other controls, or move the vehicle.

2

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