Ram ProMaster City 2020 User Guide

8
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA ............................................... 294
Vehicle Identification Number .................................. 294
 BRAKE SYSTEM................................................................ 295
 WHEEL AND TIRE TORQUE SPECIFICATIONS ..... 295
Torque Specifications .................................................. 295
 FUEL REQUIREMENTS ................................................ 297
2.4L Engine ................................................................... 297
Reformulated Gasoline ............................................ 297
Gasoline/Oxygenate Blends ..................................... 297
E-85 Usage In Non-Flex Fuel Vehicles ..................... 298
CNG And LP Fuel System Modifications ................ 298
MMT In Gasoline......................................................... 298
Materials Added To Fuel............................................ 299
Fuel System Cautions.................................................. 299
Carbon Monoxide Warnings .................................... 300
 FLUID CAPACITIES ..................................................... 301
 FLUIDS AND LUBRICANTS .......................................... 302
Engine ......................................................................... 302
Chassis ....................................................................... 304
MULTIMEDIA
UCONNECT SYSTEMS ................................................... 305
 CYBERSECURITY ............................................................305
 UCONNECT SETTINGS .................................................306
Uconnect 3/3 NAV Settings.......................................307
 STEERING WHEEL AUDIO CONTROLS —
IF EQUIPPED .................................................................... 317
Radio Operation........................................................... 317
Media Mode..................................................................317
 IPOD®/USB/MP3 CONTROL — IF EQUIPPED ...... 318
 RAM TELEMATICS - IF EQUIPPED..............................318
Ram Telematics General Information .......................319
 RADIO OPERATION AND MOBILE PHONES .........320
Regulatory And Safety Information .........................320
 UCONNECT VOICE RECOGNITION ..........................322
Introducing Uconnect .................................................322
Get Started .................................................................... 322
Basic Voice Commands...............................................323
Radio..............................................................................324
Media ............................................................................. 325
Phone ............................................................................. 326
Voice Text Reply ..........................................................327
General Information ....................................................327
Additional Information...............................................328
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9
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE .............................................................. 329
Prepare For The Appointment .................................. 329
Prepare A List .............................................................. 329
Be Reasonable With Requests .................................... 329
 IF YOU NEED ASSISTANCE ......................................... 329
FCA US LLC Customer Center.................................. 330
FCA Canada Inc. Customer Center .......................... 330
In Mexico Contact........................................................ 330
Puerto Rico And US Virgin Islands .......................... 330
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) .................................... 331
Service Contract .......................................................... 331 
WARRANTY INFORMATION .......................................332
 MOPAR PARTS .................................................................332
 REPORTING SAFETY DEFECTS ...................................333
In The 50 United States And Washington, D.C. ...... 333
In Canada ......................................................................333
 PUBLICATION ORDER FORMS ...................................333
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10
INTRODUCTION
INTRODUCTION
Dear Customer,
Congratulations on selecting your new vehicle. Be assured
that it represents precision workmanship, distinctive styling,
and high quality. This Owner’s Manual has been prepared
with the assistance of service and engineering specialists to
acquaint you with the operation and maintenance of your
vehicle. It is supplemented by Warranty Information, and
customer-oriented documents located online. Within this
information, you will find a description of the services that
FCA US LLC offers to its customers, the vehicle's warranty
coverage, and the details of the terms and conditions for
maintaining its validity. Please take the time to read all of
these publications carefully before driving your vehicle for
the first time. Following the instructions, recommendations,
tips, and important warnings in this manual will help assure
safe and enjoyable operation of your vehicle. Be sure you are
familiar with all vehicle controls, particularly those used for
braking, steering, transmission, and transfer case shifting (if
equipped). Learn how your vehicle handles on different road
surfaces. Your driving skills will improve with experience.This Owner’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related to
the trim level, engine, and version that you have purchased.
Any content introduced throughout the Owner’s Informa
-
tion, that may or may not be applicable to your vehicle, will
be identified with the wording “If Equipped”. All data
contained in this publication are intended to help you use
your vehicle in the best possible way. FCA US LLC aims at a
constant improvement of the vehicles produced. For this
reason, it reserves the right to make changes to the model
described for technical and/or commercial reasons. For
further information, contact an authorized dealer.
When it comes to service, remember that an authorized
dealer knows your vehicle best, has factory-trained
technicians and genuine MOPAR® parts, and cares about
your satisfaction.
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INTRODUCTION 11
HOW TO USE THIS MANUAL
Essential Information
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the items
of equipment ordered, certain descriptions and illustrations
may differ from your vehicle's equipment.
The detailed Index at the back of this Owner's Manual
contains a complete listing of all subjects.
Symbols
Some vehicle components have colored labels whose
symbols indicate precautions to be observed when using this
component. Refer to “Warning Lights and Messages” in
“Getting To Know Your Instrument Panel” for further infor-
mation on the symbols used in your vehicle.1
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12 INTRODUCTION
WARNINGS AND CAUTIONS
This Owner’s Manual contains WARNINGS against oper-
ating procedures that could result in a collision, bodily injury
and/or death. It also contains CAUTIONS against proce -
dures that could result in damage to your vehicle. If you do
not read this entire Owner’s Manual, you may miss
important information. Observe all Warnings and Cautions.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to body
modifications or special equipment installed by van conver -
sion/camper manufacturers/body builders. U.S. residents
refer to the Warranty Information, Section 2.1.C. Canadian
residents refer to the “What Is Not Covered” section of the
Warranty Information. Such equipment includes video
monitors, VCRs, heaters, stoves, refrigerators, etc. For
warranty coverage and service on these items, contact the
applicable manufacturer. Operating instructions for the special equipment installed by
the conversion/camper manufacturer should also be
supplied with your vehicle. If these instructions are missing,
please contact an authorized dealer for assistance in
obtaining replacement documents from the applicable
manufacturer.
For information on the Body Builder’s Guide refer to
www.rambodybuilder.com
. This website contains dimen -
sional and technical specifications for your vehicle. It is
intended for Second Stage Manufacturer's technical support.
For service issues, contact an authorized dealer.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle could
seriously affect its roadworthiness and safety and may
lead to a collision resulting in serious injury or death.
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13
GETTING TO KNOW YOUR VEHICLE
KEYS
Key Fob
Your vehicle uses a key start ignition system. The ignition
system consists of a key fob with a Remote Keyless Entry
(RKE) and an ignition switch.
The key fob contains an integrated mechanical key. To use
the mechanical key, simply push the mechanical key release
button.
In case you need duplicate keys, please contact an
authorized dealer so that they can order copies for you.Key Fob With Integrated Mechanical Key
1 — Key Blade Release Button
2 — Driver/Passenger Unlock Button
3 — Lock Button
4 — Cargo Lock/Unlock Button
2
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14 GETTING TO KNOW YOUR VEHICLE
Remote Keyless Entry (RKE)
This system allows you to lock or unlock the doors from
distances up to approximately 66 ft (20 m) using a hand-held
key fob. The key fob does not need to be pointed at the
vehicle to activate the system.
NOTE:
The key fob may not be able to be detected by the vehicle if it
is located next to a mobile phone, laptop or other electronic
device; these devices may block the key fob’s wireless signal.Key Fob To Unlock The Doors
Cargo Vehicle (Canada) — If Equipped
Push and release the unlock button on the key fob to unlock
the front two doors. Push and release the Cargo unlock
button on key fob to unlock the cargo area (side lateral
sliding doors and rear doors). The turn signal lights will flash
to acknowledge the unlock signal.
Cargo Vehicle (United States) — If Equipped
Push and release the unlock button on the key fob to unlock
all doors. Push and release the Cargo unlock button on key
fob to unlock the cargo doors. The turn signal lights will flash
to acknowledge the unlock signal.
Passenger Vehicle
Push and release the unlock button on the key fob to unlock
all doors. Push and release the Cargo unlock button on key
fob to unlock the cargo doors. The turn signal lights will flash
to acknowledge the unlock signal.
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GETTING TO KNOW YOUR VEHICLE 15
To Lock The Doors
Push and release the lock button on the key fob to lock all
doors. The turn signal lights will flash to acknowledge the
signal. If a door is open, the turn signal lights will flash at an
increased rate. This is to indicate that a door is still open.
Horn activation settings after a Radio Frequency (RF) lock
command can be adjusted manually. Refer to “Uconnect
Settings” in “Multimedia” for further information.
Locking Doors With A Key
1. Insert the key with either side up.
2. Turn the key to the right to lock the door.
3. Turn the key to the left to unlock the door.
Refer to “Dealer Service” in “Servicing And Maintenance”
for maintenance procedures.
Sound Horn With Lock
This feature will cause the horn to chirp when the doors are
locked with the key fob. This feature can be turned on or
turned off. To change the current setting, refer to “Uconnect
Settings” in “Multimedia” for further information.
Key Fob Battery Replacement
NOTE:
Perchlorate Material – special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/perchlorate.
The recommended replacement battery is CR2032.
1. Push the mechanical key release button and release the mechanical key to access the battery case screw located on
the side of the key fob.
2. Rotate the screw located on the side of the key fob using a small screwdriver.
2
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16 GETTING TO KNOW YOUR VEHICLE
Key Fob Screw Location
3. Take out the battery case. Remove and replace the battery observing its polarity.
4. Refit the battery case inside the key fob and turn the screw to lock it into place.
Programming Additional Key Fobs
Programming the key fob may be performed by an autho -
rized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it cannot be
re-purposed and reprogrammed to another vehicle.
General Information
The following regulatory statement applies to all Radio
Frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and with
Innovation, Science and Economic Development Canada
license-exempt RSS standard(s). Operation is subject to the
following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired opera -
tion.
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GETTING TO KNOW YOUR VEHICLE 17
Le présent appareil est conforme aux CNR d`Innovation,
Science and Economic Development applicables aux appar-
eils radio exempts de licence. L'exploitation est autorisée aux
deux conditions suivantes:
1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible
d'en compromettre le fonctionnement.
La operación de este equipo está sujeta a las siguientes dos
condiciones:
1. es posible que este equipo o dispositivo no cause interfer -
encia perjudicial y
2. este equipo o dispositivo debe aceptar cualquier interfer- encia, incluyendo la que pueda causar su operación no
deseada.
NOTE:
Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.IGNITION SWITCH
Ignition Key Removal
1. Place the gear selector in PARK.
2. Rotate the key to the STOP (OFF/LOCK) position.
3. Remove the key from the ignition switch lock cylinder.
Ignition Switch Positions
1 — STOP (OFF/LOCK)
2 — MAR (ACC/ON/RUN)
3 — AVV (START)
2
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