Ram ProMaster City 2020 Owner's Manual

238 IN CASE OF EMERGENCY
NOTE:
Push the “ESC OFF” switch, to place the Electronic Stability
Control (ESC) system in “Partial Off” mode, before rocking
the vehicle. Refer to “Electronic Brake Control System” in
“Safety” for further information. Once the vehicle has been
freed, push the “ESC OFF” switch again to restore “ESC On”
mode.
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause damage, or even
failure, of the axle and tires. A tire could explode and
injure someone. Do not spin your vehicle's wheels faster
than 30 mph (48 km/h) or for longer than 30 seconds
continuously without stopping when you are stuck and
do not let anyone near a spinning wheel, no matter what
the speed.
CAUTION!
• When “rocking” a stuck vehicle by shifting between DRIVE and REVERSE, do not spin the wheels faster
than 15 mph (24 km/h), or drivetrain damage may
result.

• Revving the engine or spinning the wheels too fast may lead to transmission overheating and failure. It can also damage
the tires. Do not spin the wheels above 30 mph (48 km/h)
while in gear (no transmission shifting occurring).

Towing Condition Wheel OFF The Ground ALL MODELS
Flat Tow NONENOT ALLOWED
Wheel Lift Or Dolly Tow Front
OK
Rear NOT ALLOWED
Flatbed ALLBEST METHOD
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IN CASE OF EMERGENCY 239
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other equip-
ment designed for this purpose, following equipment manu-
facturer’s instructions. Use of safety chains is mandatory.
Attach a tow bar or other towing device to main structural
members of the vehicle, not to bumpers or associated
brackets. State and local laws regarding vehicles under tow
must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode.
If the ignition key is unavailable, or the vehicle's battery is
discharged, refer to “Gear Selector Override” in this section
for instructions on shifting the transmission out of PARK (P)
for towing. The manufacturer recommends towing your vehicle with all
four wheels OFF the ground using a flatbed.
If flatbed equipment is not available, this vehicle must be
towed with the front wheels OFF the ground (using a towing
dolly, or wheel lift equipment with the front wheels raised).
CAUTION!
• Do not use sling type equipment when towing. Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not attach to front or rear suspension components. Damage
to your vehicle may result from improper towing.
CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission damage.
Damage from improper towing is not covered under the
New Vehicle Limited Warranty.
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240 IN CASE OF EMERGENCY
ENHANCED ACCIDENT RESPONSE SYSTEM (EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
Please refer to “Occupant Restraint Systems” in “Safety” for
further information on the Enhanced Accident Response
System (EARS) function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data Recorder (EDR).
The main purpose of an EDR is to record data that will assist
in understanding how a vehicle’s systems performed under
certain crash or near crash-like situations, such as an air bag
deployment or hitting a road obstacle.
Please refer to “Occupant Restraint Systems” in “Safety” for
further information on the Event Data Recorder (EDR).
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241
SERVICING AND MAINTENANCE
SCHEDULED SERVICING

Your vehicle is equipped with an automatic oil change indicator
system. The oil change indicator system will remind you that it is
time to take your vehicle in for scheduled maintenance.

Based on engine operation conditions, the oil change indi-
cator message will illuminate. This means that service is
required for your vehicle. Operating conditions such as
frequent short-trips, trailer tow, extended engine idle time,
extremely hot or cold ambient temperatures will influence
when the “Oil Change Required” message is displayed.
Severe Operating Conditions can cause the change oil
message to illuminate as early as 3,500 miles (5,600 km) since
last reset. Have your vehicle serviced as soon as possible,
within the next 500 miles (805 km).

Your authorized dealer will reset the oil change indicator message
after completing the scheduled oil change. If a scheduled oil change
is performed by someone other than your authorized dealer, the
message can be reset by referring to the steps described under “Oil
Change Reset” in “Instrument Cluster Display” in “Getting To
Know Your Instrument Panel” for further information.
NOTE:
Under no circumstances should oil change intervals exceed
10,000 miles (16,000 km), 350 hours of engine run time or
12 months, whichever comes first. The 350 hours of engine run
or idle time is generally only a concern for fleet customers.

Severe Duty All Models

Change Engine Oil at 4,000 miles (6,500 km) or 350 hours of engine
run time if the vehicle is operated in a dusty and off road environ -
ment or is operated predominantly at idle, or only very low engine
RPM. This type of vehicle use is considered Severe Duty.

Once A Month Or Before A Long Trip:
• Check engine oil level.
• Check windshield washer fluid level.
• Check tire pressure and look for unusual wear or damage. Rotate tires at the first sign of irregular wear, even if it
occurs before the oil indicator system turns on.
• Check the fluid levels of the coolant reservoir and brake master cylinder, fill as needed.
• Check function of all interior and exterior lights.
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242 SERVICING AND MAINTENANCE
Maintenance Plan
Required Maintenance Intervals
Refer to the maintenance schedule for the required maintenance intervals.At Every Oil Change Interval As Indicated By Oil Change Indicator System:
• Change oil and filter
• Rotate the tires
• Rotate at the first sign of irregular wear, even if it occurs before the oil indicator system turns on
• Inspect battery and clean and tighten terminals as required
• Inspect the CV joints
• Inspect brake pads, shoes, rotors, drums, hoses, lines and park brake
• Inspect engine cooling system protection and hoses
• Inspect exhaust system
• Inspect engine air cleaner if using in dusty or off-road conditions
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SERVICING AND MAINTENANCE 243
Mileage or time passed (whichever comes first)
20,00030,000
40,00050,00060,00070,00080,00090,000
100,000
110,000120,000130,000
140,000150,000
Or Years: 2 3 4 56
7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000 48,000
64,00080,00096,000
112,000 128,000144,000160,000
176,000192,000208,000
224,000240,000
Additional Inspections
Inspect the CV joints. X X X X X X X X X X X X X X
Inspect front suspension, boot seals, tie rod ends,
and replace if necessary. X X X X X X X
Inspect the brake linings, parking brake function. X X X X X X X
Inspect front accessory drive belt, tensioner, idler
pulley, and replace if necessary. X
Additional Maintenance
Replace engine air cleaner filter.
1X XX XX
Replace air conditioning/cabin air filter. X X X X X X X
Change brake fluid every two years.
2X X X X X X X
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244 SERVICING AND MAINTENANCE
(Continued)
Replace spark plugs.3X
Flush and replace the engine coolant at 10 years or
150,000 miles (240,000 km) whichever comes first. X
X
Inspect and replace PCV valve if necessary. X
1. Change engine air filter every 10,000 miles (16,000 km) if operated in dusty and off road environment.
2. The brake fluid must be changed every 24 months. This interval is time based only, mileage intervals do not apply.
3. The spark plug change interval is mileage based only, yearly intervals do not apply.
Mileage or time passed (whichever comes first)
20,000
30,000
40,00050,00060,00070,00080,00090,000
100,000
110,000120,000130,000
140,000150,000
Or Years: 2 3 4 56
7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000 48,000
64,00080,00096,000
112,000 128,000144,000160,000
176,000192,000208,000
224,000240,000
WARNING!
• You can be badly injured working on or around a motor vehicle. Do only service work for which you have the
knowledge and the right equipment. If you have any
doubt about your ability to perform a service job, take
your vehicle to a competent mechanic.
• Failure to properly inspect and maintain your vehiclecould result in a component malfunction and effect
vehicle handling and performance. This could cause an
accident.
WARNING! (Continued)
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SERVICING AND MAINTENANCE 245
ENGINE COMPARTMENT
Engine Compartment — 2.4L
1 — Air Cleaner Filter5 — Power Distribution Center (Fuses)
2 — Power Steering Fluid Reservoir Cap 6 — Washer Fluid Reservoir Cap
3 — Oil Fill Cap 7 — Engine Coolant Pressure Cap
4 — Brake Fluid Reservoir Cap 8 — Engine Oil Dipstick
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246 SERVICING AND MAINTENANCE
Checking Oil Level
To ensure proper engine lubrication, the engine oil must be
maintained at the correct level. Check the oil level at regular
intervals, such as every fuel stop. The best time to check the
engine oil level is about five minutes after a fully warmed up
engine is shut off.
Checking the oil while the vehicle is on level ground will
improve the accuracy of the oil level readings.
There are four possible dipstick types,
• Crosshatched zone.
• Crosshatched zone marked SAFE.
• Crosshatched zone marked with MIN at the low end of therange and MAX at the high end of the range.
• Crosshatched zone marked with dimples at the MIN and the MAX ends of the range. NOTE:
Always maintain the oil level within the crosshatch mark
-
ings on the dipstick.
Adding 1 quart (1.0 liters) of oil when the reading is at the
low end of the dipstick range will raise the oil level to the
high end of the range marking.
Adding Washer Fluid

The windshield and rear window washers share the same fluid
reservoir. The fluid reservoir is located in the front of the engine
compartment. Be sure to check the fluid level in the reservoir at
regular intervals. Fill the reservoir with windshield washer
solvent (not radiator antifreeze) and operate the system for a
few seconds to flush out the residual water.

When refilling the washer fluid reservoir, take some washer
fluid and apply it to a cloth or towel and wipe clean the
wiper blades, this will help blade performance. CAUTION!
Overfilling or underfilling the crankcase will cause
aeration or loss of oil pressure. This could damage your
engine.
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SERVICING AND MAINTENANCE 247
(Continued)
To prevent freeze-up of your windshield washer system in
cold weather, select a solution or mixture that meets or
exceeds the temperature range of your climate. This rating
information can be found on most washer fluid containers.
Maintenance-Free Battery
Your vehicle is equipped with a maintenance-free battery.
You will never have to add water, nor is periodic mainte-
nance required.
WARNING!
Commercially available windshield washer solvents are
flammable. They could ignite and burn you. Care must
be exercised when filling or working around the washer
solution.
WARNING!
• Battery fluid is a corrosive acid solution and can burn or even blind you. Do not allow battery fluid to contact
your eyes, skin, or clothing. Do not lean over a battery
when attaching clamps. If acid splashes in eyes or on
skin, flush the area immediately with large amounts of
water. Refer to “Jump Starting Procedure” in “In Case
Of Emergency” for further information.
• Battery gas is flammable and explosive. Keep flame orsparks away from the battery. Do not use a booster
battery or any other booster source with an output
greater than 12 Volts. Do not allow cable clamps to
touch each other.
• Battery posts, terminals, and related accessories contain lead and lead compounds. Wash hands after handling.
CAUTION!

• It is essential when replacing the cables on the battery that the positive cable is attached to the positive post and the
negative cable is attached to the negative post. Battery
posts are marked positive (+) and negative (-) and are
identified on the battery case. Cable clamps should be
tight on the terminal posts and free of corrosion.

• If a “fast charger” is used while the battery is in the vehicle, disconnect both vehicle battery cables before
connecting the charger to the battery. Do not use a “fast
charger” to provide starting voltage.
WARNING! (Continued)
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