ESP RAM PROMASTER CITY 2021 Owner's Manual

MULTIMEDIA119
Things You Should Know About Uconnect
Phone
Voice Command
For the best performance:
Always wait for the beep before speaking
Speak normally, without pausing, just as you
would speak to a person sitting a few feet/
meters away from you
Ensure that no one other than you is
speaking during a voice command period
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Condition Even though the system is designed for many
languages and accents, the system may not
always work for some.
NOTE:
It is recommended that you do not store names
in your Favorites phonebook while the vehicle is
in motion.
Number and name recognition rate is optimized
when the entries are not similar. You can say
“O” (letter “O”) for “0” (zero).
Even though international dialing for most
number combinations is supported, some
shortcut dialing number combinations may not
be supported. Audio Performance
Audio quality is maximized under:
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Conditions
Operation From The Driver's Seat
Performance such as audio clarity, echo, and
loudness to a large degree rely on the phone
and network, and not the Uconnect Phone.
Echo at the far end can sometimes be reduced
by lowering the in-vehicle audio volume.
Phone Voice Commands
Making and answering hands-free phone calls
is easy with Uconnect. When the Phonebook
button is illuminated on your touchscreen, your
system is ready. Check UconnectPhone.com for mobile phone compatibility and pairing
instructions.
WARNING!
ALWAYS drive safely with your hands on the
wheel. You have full responsibility and
assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to
do so. Failure to do so may result in an
accident involving serious injury or death.
5

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120MULTIMEDIA
Push the Phone button and wait for the beep
to say a command. See some examples below:
“Call John Smith”
“Dial 123 456 7890”
“Redial ” (call previous outgoing phone
number)
“ Call back ” (call previous incoming phone
number)
Did You Know: When providing a Voice
Command, push the Phone button and say
“ Call ”, then pronounce the name exactly as it
appears in your phone book. When a contact
has multiple phone numbers, you can say “ Call
John Smith work”.
Voice Text Reply — If Equipped
Uconnect can announce incoming text
messages. Push the VR button or Phone
button and say:

1. “
Listen
” to have the system read an
incoming text message. (Must have
compatible mobile phone paired to
Uconnect system.)
2. “
Reply ” after an incoming text message has
been read.
Listen to the Uconnect prompts. After the
beep, repeat one of the predefined messag -
es and follow the system prompts. NOTE:
Only use the numbering listed in the provided
table. Otherwise, the system will not transpose
the message.
Did You Know:
Your mobile phone must have
the full implementation of the Message Access
Profile (MAP) to take advantage of this feature.
For details about MAP, visit
UconnectPhone.com.
Apple® iPhone® iOS 6 or later supports reading
incoming text messages only. For further
information on how to enable this feature on
your Apple® iPhone®, refer to your iPhone’s®
“User Manual”.
Did You Know: Voice Text Reply is not
compatible with iPhone®, but if your vehicle is
equipped with Siri® Eyes Free, you can use your
voice to send a text message.
PRE-DEFINED VOICE TEXT REPLY RESPONSES
Yes. Stuck in
traffic. See you later.
No. Start without
me. I’ll be late.
Okay. Where are
you? I will be 5 10, 15, 20,
25, 30, 45,
60> minutes late.
Call me.
Are you there
yet?
I’ll call you later. I need
directions. See you in 5

minutes.
I’m on my
way. Can’t talk
right now.
I’m lost. Thanks.

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MULTIMEDIA121
Siri® Eyes Free — If Equipped
When used with your Apple® iPhone®
connected to your vehicle, Siri lets you use your
voice to send text messages, select media,
place phone calls and much more. Siri uses
your natural language to understand what you
mean and responds back to confirm your
requests. The system is designed to keep your
eyes on the road and your hands on the wheel
by letting Siri help you perform useful tasks.
To enable Siri, push and hold, then release the
Uconnect Voice Recognition (VR) button on the
steering wheel. After you hear a double beep,
you can ask Siri to play podcasts and music, get
directions, read text messages, and many other
useful requests.
Bluetooth® Communication Link
Mobile phones may lose connection to the
Uconnect Phone. When this happens, the
connection can generally be re-established by
restarting the mobile phone. Your mobile phone
is recommended to remain in Bluetooth® ON
mode. Power-Up
After switching the ignition key from OFF to
either the ON/RUN or ACC position, or after a
language change, you must wait at least
15 seconds prior to using the system
Ú
page 265.
NAVIGATION MODE — IF EQUIPPED
Operating Navigation Mode — If Equipped
Planning A Route
Using the search bar provides a wide range of
ways to find places and then navigate to them.
You can search for your destination in different
ways:
A specific address
A partial address
A type of place
A zip code
A city to navigate to a city center
A Point of Interest (POI) near your current
location
Latitude and longitude coordinates Using Search
Press the Search button in the Main menu
to start searching. The search screen will open,
displaying the keyboard and the following
buttons:

Navigation Search

1 — Back Button
2 — Search Box
3 — Type Of Search
4 — View Button
5 — Show/Hide Keyboard Button
6 — List/Map Button
7 — Keyboard Layout Button
8 — 123?! Button
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130MULTIMEDIA
Voice Command — If Equipped
About Voice command
Instead of pressing the touchscreen to control
your navigation system, you can use your voice
to control navigation.
For example, to switch to 2D view, you can say
“2D view”.
To view a list of available commands, press the
“Help” button in the Main menu and then press
“What can I say?”.
Using Voice Control The following example shows how to use voice
control to plan a journey to your Home address:

1. Push the Voice Recognition button on
the steering wheel to turn on the
microphone.

A screen will pop up with examples of com -
mands.
NOTE:
Press the Help button in the Main menu then
press “What can I say?” to see a full list of
commands.
2. When you hear a beep, say a command of your choice. For example, you can say
“Navigate home”.
NOTE:
For accurate results, speak normally without
trying to articulate words in an unnatural way. If
there is excessive road noise, for example, you
may need to speak directly into the microphone.
3. If the command is correct, say “Yes”. NOTE:
If the command is incorrect, say “No” and
repeat the command after you hear the prompt
and tone again. Your navigation system plans a
route from your current location to your destina-
tion. To stop your navigation system from
listening out for further commands, say
“Cancel”.
Guidance View
The guidance view is used to guide you along
the route to your destination. As soon as you
start driving, your navigation system will
immediately start guiding you to your
destination with spoken instructions and visual
instructions on the touchscreen. You can also
see your current location and details along your
route, including 3D buildings in some cities. The
guidance view is normally in 3D. To show a 2D
map with the map moving in your direction of
travel, change the 2D and 3D settings
Ú
page 135.
WARNING!
ALWAYS drive safely with your hands on the
wheel. You have full responsibility and
assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to
do so. Failure to do so may result in an
accident involving serious injury or death.

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MULTIMEDIA141
Getting Help
Press the Help button in the Main menu or from
the Settings menu to see the following
information:
About: Press this button to view
information about your Uconnect
system. This information includes:
Serial number
Application version
Installed maps
Legal information, such as Copyright and
Licenses for EULA and Open Source
Important Safety Notices And Warnings
Global Positioning System
The Global Positioning System (GPS) is a
satellite-based system that provides location
and timing information around the globe. GPS is
operated and controlled under the sole
responsibility of the Government of the United
States of America, which is responsible for its
availability and accuracy. Any changes in GPS
availability and accuracy, or in environmental
conditions, may impact the operation of this navigation system. TomTom® does not accept
any liability for the availability and accuracy of
GPS.
Use With Care
Use of TomTom® navigation while driving still
means that you need to drive with due care and
attention.
Safety Settings
We recommend using the safety settings to
make your driving as safe as possible. These
are some of the options included in the safety
settings:
Show safety reminders
Warn when driving faster than allowed
You can also drive more safely by using voice
commands to control navigation Ú page 135.
Copyright Notices
© 2020 TomTom®. All rights reserved.
TomTom® and the "two hands" logo are
registered trademarks of TomTom® N.V. or one
of its subsidiaries. Please see
www.tomtom.com/en_us/legal/ for warranties
and end user license agreements applying to
this product. © 2020 TomTom®. All rights reserved. This
material is proprietary and the subject of
copyright protection and/or database rights
protection and/or other intellectual property
rights owned by TomTom® or its suppliers. The
use of this material is subject to the terms of a
license agreement. Any unauthorized copying or
disclosure of this material will lead to criminal
and civil liabilities.
Data Source © 2020 TomTom® All rights
reserved.
The software included in this product contains
copyrighted software that is licensed under the
GPL. A copy of that license can be viewed in the
License section. You can obtain the complete
corresponding source code from us for a period
of three years after our last shipment of this
product. For more information, visit https://
www.tomtom.com/en_gb/opensource or
contact your local TomTom® customer support
team via us.support.tomtom.com/app/
answers/list. Upon request, we will send you a
CD with the corresponding source code.
Linotype, Frutiger and Univers are trademarks
of Linotype GmbH registered in the U.S. Patent
and Trademark Office and may be registered in
certain other jurisdictions. MHei is a trademark
of The Monotype Corporation and may be
registered in certain jurisdictions.
5

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148SAFETY
The ESC Activation/Malfunction Indicator Light
(located in the instrument cluster) starts to
flash as soon as the tires lose traction and the
ESC system becomes active. The ESC
Activation/Malfunction Indicator Light also
flashes when TCS is active. If the ESC
Activation/Malfunction Indicator Light begins to
flash during acceleration, ease up on the
accelerator and apply as little throttle as
possible. Be sure to adapt your speed and
driving to the prevailing road conditions.
The ESC OFF Indicator Light indicates
the Electronic Stability Control (ESC)
is in a reduced mode.
NOTE:
The ESC Activation/Malfunction Indicator
Light and the ESC OFF Indicator Light come
on momentarily each time the ignition switch
placed in the ON position.
Each time the ignition is placed in the ON
position, the ESC system will be on even if it
was turned off previously.
Electronic Roll Mitigation (ERM)
ERM anticipates the potential for wheel lift by
monitoring the driver’s steering wheel input and
the speed of the vehicle. When ERM determines
that the rate of change of the steering wheel
angle and vehicle’s speed are sufficient to
potentially cause wheel lift, it then applies the
appropriate brake and may also reduce engine
power to lessen the chance that wheel lift will
occur.
ERM can only reduce the chance of wheel lift
occurring during severe or evasive driving
maneuvers; it cannot prevent wheel lift due to
other factors, such as road conditions, leaving
the roadway, or striking objects or other
vehicles.
Hill Start Assist (HSA)
HSA is designed to assist the driver when
starting a vehicle from a stop on a hill. HSA will
maintain the level of brake pressure the driver
applied for a short period of time after the driver
takes their foot off of the brake pedal. If the
driver does not apply the throttle during this
short period of time, the system will release
brake pressure and the vehicle will roll down the
hill. The system will release brake pressure in
proportion to the amount of throttle applied as
the vehicle starts to move in the intended
direction of travel.
HSA Activation Criteria
The following criteria must be met in order for
HSA to activate:
The vehicle must be stopped.
The vehicle must be on a 5% (approximate)
grade or greater hill.
Gear selection matches vehicle uphill direc -
tion (i.e., vehicle facing uphill is in forward
gear; vehicle backing uphill is in REVERSE
gear).
WARNING!
Many factors, such as vehicle loading, road
conditions and driving conditions, influence
the chance that wheel lift or rollover may
occur. ERM cannot prevent all wheel lift or roll
overs, especially those that involve leaving
the roadway or striking objects or other vehi -
cles. The capabilities of an ERM-equipped
vehicle must never be exploited in a reckless
or dangerous manner which could jeopardize
the user's safety or the safety of others.

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SAFETY149
HSA will work in REVERSE and all forward gears
when the activation criteria have been met. The
system will not activate if the vehicle is placed
in NEUTRAL or PARK.
Traction Control System (TCS)
TCS monitors the amount of wheel spin of each
of the driven wheels. If wheel spin is detected,
brake pressure is applied to the slipping
wheel(s) and engine power is reduced to
provide enhanced acceleration and stability. A
feature of the TCS system, Brake Limited
Differential (BLD), functions similarly to a
limited slip differential and controls the wheel
spin across a driven axle. If one wheel on a
driven axle is spinning faster than the other, the
system will apply the brake of the spinning wheel. This will allow more engine torque to be
applied to the wheel that is not spinning. This
feature remains active even if TCS and ESC are
in the “Partial Off” mode Ú
page 146.
Trailer Sway Control (TSC) — If Equipped
TSC uses sensors in the vehicle to recognize an
excessively swaying trailer and will take the
appropriate actions to attempt to stop the sway.
The system may reduce engine power and apply
the brake of the appropriate wheel(s) to
counteract the sway of the trailer.
NOTE:
TSC cannot stop all trailers from swaying.
Always use caution when towing a trailer and
follow the trailer tongue weight recommenda -
tions Ú page 77.
When TSC is functioning, the ESC Activation/
Malfunction Indicator Light will flash, the engine
power may be reduced and you may feel the
brakes being applied to individual wheels to
attempt to stop the trailer from swaying. TSC is
disabled when the ESC system is in the “Partial
Off” mode.
AUXILIARY DRIVING SYSTEMS
Tire Pressure Monitoring System (TPMS)
The Tire Pressure Monitoring System (TPMS)
will warn the driver of a low tire pressure based
on the vehicle recommended cold placard
pressure.
The tire pressure will vary with temperature by
about 1 psi (7 kPa) for every 12°F (6.5°C). This
means that when the outside temperature
decreases, the tire pressure will decrease. Tire
pressure should always be set based on cold
inflation tire pressure. This is defined as the tire
pressure after the vehicle has not been driven
for at least three hours, or driven less than
1 mile (1.6 km) after a three hour period. The
cold tire inflation pressure must not exceed the
maximum inflation pressure molded into the
WARNING!
There may be situations on minor hills with a
loaded vehicle, or while pulling a trailer, when
the system will not activate and slight rolling
may occur. This could cause a collision with
another vehicle or object. Always remember
the driver is responsible for braking the
vehicle.
WARNING!
If TSC activates while driving, slow the vehicle
down, stop at the nearest safe location, and
adjust the trailer load to eliminate trailer
sway.
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SAFETY151
NOTE:
The TPMS is not intended to replace normal
tire care and maintenance or to provide
warning of a tire failure or condition.
The TPMS should not be used as a tire pres -
sure gauge while adjusting your tire pressure.
Driving on a significantly under-inflated tire
causes the tire to overheat and can lead to
tire failure. Under-inflation also reduces fuel
efficiency and tire tread life, and may affect
the vehicle’s handling and stopping ability.
The TPMS is not a substitute for proper tire
maintenance, and it is the driver’s responsi -
bility to maintain correct tire pressure using
an accurate tire pressure gauge, even if
under-inflation has not reached the level to
trigger illumination of the TPMS Warning
Light.
Seasonal temperature changes will affect
tire pressure, and the TPMS will monitor the
actual tire pressure in the tire Ú page 265.
Base System
This is the TPMS warning indicator
located in the instrument cluster.
The TPMS uses wireless technology with wheel
rim mounted electronic sensors to monitor tire
pressure levels. Sensors, mounted to each
wheel as part of the valve stem, transmit tire
pressure readings to the Receiver Module.
NOTE:
It is particularly important for you to check the
tire pressure in all of the tires on your vehicle
regularly and to maintain the proper pressure.
The TPMS consists of the following
components:
Receiver Module
Four Tire Pressure Monitoring sensors
Tire Pressure Monitoring System Warning
Light
Tire Pressure Monitoring Low Pressure
Warnings
The Tire Pressure Monitoring System Warning
Light will illuminate in the instrument cluster, an
audible chime will be activated, and the “Check
tire pressure” text message will display when
one or more of the four active road tire
pressures are low. Should this occur, you
should stop as soon as possible, check the
inflation pressure of each tire on your vehicle,
and inflate each tire to the vehicle’s
recommended cold placard pressure value. The
system will automatically update and the Tire
Pressure Monitoring Light will extinguish once
the updated tire pressures have been received.
The vehicle may need to be driven for up to
20 minutes above 15 mph (24 km/h) to receive
this information.
6

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SAFETY165
Supplemental Side Air Bag Inflatable Curtains
(SABICs)
This vehicle is equipped with Supplemental
Side Air Bag Inflatable Curtains (SABICs).
Supplemental Side Air Bag Inflatable Curtains
(SABICs) are located above the side windows.
The trim covering the SABICs is labeled “SRS
AIRBAG” or “AIRBAG.”

Supplemental Side Air Bag Inflatable Curtain (SABIC) Label Location

SABICs may help reduce the risk of head and
other injuries to front and rear seat outboard
occupants in certain side impacts, in addition to
the injury reduction potential provided by the
seat belts and body structure.
The SABIC deploys downward, covering the side
windows. An inflating SABIC pushes the outside edge of the headliner out of the way and covers
the window. The SABICs inflate with enough
force to injure occupants if they are not belted
and seated properly, or if items are positioned
in the area where the SABICs inflate. Children
are at an even greater risk of injury from a
deploying air bag.
The SABICs may help reduce the risk of partial
or complete ejection of vehicle occupants
through side windows in certain side impact
events.
Side Impacts
The Side Air Bags are designed to activate in
certain side impacts. The Occupant Restraint
Controller (ORC) determines whether the
deployment of the Side Air Bags in a particular
impact event is appropriate, based on the
severity and type of collision. The side impact
sensors aid the ORC in determining the
appropriate response to impact events. The
system is calibrated to deploy the Side Air Bags
on the impact side of the vehicle during impacts
that require Side Air Bag occupant protection. In
side impacts, the Side Air Bags deploy
independently; a left side impact deploys the
left Side Air Bags only and a right-side impact
deploys the right Side Air Bags only. Vehicle
damage by itself is not a good indicator of
whether or not Side Air Bags should have
deployed.
The Side Air Bags will not deploy in all side
collisions, including some collisions at certain
angles, or some side collisions that do not
impact the area of the passenger compartment.
The Side Air Bags may deploy during angled or
offset frontal collisions where the front air bags
deploy.
WARNING!
Do not mount equipment, or stack luggage
or other cargo up high enough to block the
deployment of the SABICs. The trim
covering above the side windows where the
SABIC and its deployment path are located
should remain free from any obstructions.
In order for the SABICs to work as intended,
do not install any accessory items in your
vehicle which could alter the roof. Do not
add an aftermarket sunroof to your vehicle.
Do not add roof racks that require perma
-
nent attachments (bolts or screws) for
installation on the vehicle roof. Do not drill
into the roof of the vehicle for any reason.
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168SAFETY
Enhanced Accident Response System
In the event of an impact, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event,
the Occupant Restraint Controller (ORC) will
determine whether to have the Enhanced
Accident Response System perform the
following functions:
Cut off fuel to the engine (if equipped)
Cut off battery power to the electric motor (if
equipped)
Flash hazard lights as long as the battery has
power
Turn on the interior lights, which remain on
as long as the battery has power or for
15 minutes from the intervention of the
Enhanced Accident Response System
Unlock the power door locks
Your vehicle may also be designed to perform
any of these other functions in response to the
Enhanced Accident Response System:
Turn off the Fuel Filter Heater, Turn off the
HVAC Blower Motor, Close the HVAC Circula -
tion Door
Cut off battery power to the:
Engine
Electric Motor (if equipped)
Electric Power Steering
Brake booster
Electric park brake
Automatic transmission gear selector
Horn
Front wiper
Headlamp washer pump
NOTE:
After an accident, remember to cycle the igni -
tion to the STOP/OFF position and remove the
key from the ignition switch to avoid draining
the battery. Carefully check the vehicle for fuel
leaks in the engine compartment and on the
ground near the engine compartment and fuel
tank before resetting the system and starting
the engine. If there are no fuel leaks or damage
to the vehicle electrical devices (e.g. headlights)
after an accident, reset the system by following
the procedure described below. If you have any
doubt, contact an authorized dealer.
Enhanced Accident Response System Reset
Procedure
In order to reset the Enhanced Accident
Response System functions after an event, the
ignition switch must be changed from ignition
AVV/START or MAR/RUN to ignition STOP/OFF.
Carefully check the vehicle for fuel leaks in the
engine compartment and on the ground near
the engine compartment and fuel tank before
resetting the system and starting the engine.
After a crash, if the vehicle will not start after
performing the reset procedure, the vehicle
must be towed to an authorized dealer to be
inspected and to have the Enhanced Accident
Response System reset.

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