phone RAM PROMASTER CITY 2021 Owner's Manual

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These can be accessed by pressing the Recent
Calls button on the phone main screen.
You can also push the VR button on your
steering wheel and perform the above
operation. For example, say “Show my incoming
calls”.
Answer Or Ignore An Incoming Call — No Call
Currently In Progress
When you receive a call on your mobile phone,
the Uconnect Phone will interrupt the vehicle
audio system. Push the Uconnect Phone button
on the steering wheel, press the Answer button
on the touchscreen.

Uconnect 3 With 5-inch Display
Answer Or Ignore An Incoming Call — Call
Currently In Progress
If a call is currently in progress and you have
another incoming call, you will hear the same
network tones for call waiting that you normally
hear when using your mobile phone. Push the
Uconnect Phone button on the steering wheel,
press the Answer button on the touchscreen, or
press the Caller ID box to place the current call
on hold and answer the incoming call.
NOTE:
Phones that are compatible with the Uconnect
system in the market today do not support
rejecting an incoming call when another call is
in progress. Therefore, the user can only answer
an incoming call or ignore it.
Do Not Disturb
With Do Not Disturb, you can disable
notifications from incoming calls and texts,
allowing you to keep your eyes on the road and
hands on the wheel. For your convenience,
there is a counter display to keep track of your
missed calls and text messages while Do Not
Disturb is active. Do Not Disturb can automatically reply with a
text message, a call, or both when declining an
incoming call and send it to voicemail.
Automatic reply messages can be:
“I am driving right now, I will get back to you
shortly.”
Create a custom auto reply message up to
160 characters.
NOTE:
Only the first 25 characters can be seen on the
touchscreen while typing a custom message.
While in Do Not Disturb, Conference Call can be
selected so you can still place a second call
without being interrupted by incoming calls.
NOTE:
Reply with text message is not compatible
with iPhones®.
Auto reply with text message is only available
on phones that support Bluetooth® Message
Access Profile (MAP).
1 — Answer Button
2 — Caller ID Box
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Place/Retrieve A Call From Hold
During an active call, press the Hold or Call On
Hold button on the Phone main screen.
Making A Second Call While Current Call Is In
Progress
You can place a call on hold by pressing the
Hold button on the Phone main screen, then
dial a number from the keypad, recent calls,
SMS Inbox or from the phonebooks.
Toggling Between Calls — If Equipped

Uconnect 3 With 5-inch Display

If two calls are in progress (one active and one
on hold), press the Swap Calls button on the
Phone main screen. Only one call can be placed
on hold at a time. You can also push the Phone button to toggle
between the active and held phone call.
Join Calls
When two calls are in progress (one active and
one on hold), press the Join/Merge Calls Call
button the Phone main screen to combine all
calls into a conference call.
Call Termination
To end a call in progress, momentarily press the
End Call button on the touchscreen or the
Phone End button on the steering wheel. Only
the active call(s) will be terminated and if there
is a call on hold, it will become the new active
call.
Redial
Press the Redial button on the touchscreen, or
push the VR button and after the “Listening”
prompt and the following beep, say “Redial.”
The Uconnect Phone will call the last number
that was dialed from your mobile phone.
Call Continuation
Call continuation is the progression of a phone
call on the Uconnect Phone after the vehicle
ignition has been switched to OFF.
NOTE:
The call will remain within the vehicle audio
system until the phone becomes out of range
for the Bluetooth® connection. It is recom
-
mended to press the Transfer button on the
touchscreen when leaving the vehicle.
Advanced Phone Connectivity
Transfer Call To And From Mobile Phone
The Uconnect Phone allows ongoing calls to be
transferred from your mobile phone to the
Uconnect Phone without terminating the call. To
transfer an ongoing call from your connected
mobile phone to the Uconnect Phone or vice
versa, press the Transfer button on the Phone
main screen.

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Things You Should Know About Uconnect
Phone
Voice Command
For the best performance:
Always wait for the beep before speaking
Speak normally, without pausing, just as you
would speak to a person sitting a few feet/
meters away from you
Ensure that no one other than you is
speaking during a voice command period
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Condition Even though the system is designed for many
languages and accents, the system may not
always work for some.
NOTE:
It is recommended that you do not store names
in your Favorites phonebook while the vehicle is
in motion.
Number and name recognition rate is optimized
when the entries are not similar. You can say
“O” (letter “O”) for “0” (zero).
Even though international dialing for most
number combinations is supported, some
shortcut dialing number combinations may not
be supported. Audio Performance
Audio quality is maximized under:
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Conditions
Operation From The Driver's Seat
Performance such as audio clarity, echo, and
loudness to a large degree rely on the phone
and network, and not the Uconnect Phone.
Echo at the far end can sometimes be reduced
by lowering the in-vehicle audio volume.
Phone Voice Commands
Making and answering hands-free phone calls
is easy with Uconnect. When the Phonebook
button is illuminated on your touchscreen, your
system is ready. Check UconnectPhone.com for mobile phone compatibility and pairing
instructions.
WARNING!
ALWAYS drive safely with your hands on the
wheel. You have full responsibility and
assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to
do so. Failure to do so may result in an
accident involving serious injury or death.
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Push the Phone button and wait for the beep
to say a command. See some examples below:
“Call John Smith”
“Dial 123 456 7890”
“Redial ” (call previous outgoing phone
number)
“ Call back ” (call previous incoming phone
number)
Did You Know: When providing a Voice
Command, push the Phone button and say
“ Call ”, then pronounce the name exactly as it
appears in your phone book. When a contact
has multiple phone numbers, you can say “ Call
John Smith work”.
Voice Text Reply — If Equipped
Uconnect can announce incoming text
messages. Push the VR button or Phone
button and say:

1. “
Listen
” to have the system read an
incoming text message. (Must have
compatible mobile phone paired to
Uconnect system.)
2. “
Reply ” after an incoming text message has
been read.
Listen to the Uconnect prompts. After the
beep, repeat one of the predefined messag -
es and follow the system prompts. NOTE:
Only use the numbering listed in the provided
table. Otherwise, the system will not transpose
the message.
Did You Know:
Your mobile phone must have
the full implementation of the Message Access
Profile (MAP) to take advantage of this feature.
For details about MAP, visit
UconnectPhone.com.
Apple® iPhone® iOS 6 or later supports reading
incoming text messages only. For further
information on how to enable this feature on
your Apple® iPhone®, refer to your iPhone’s®
“User Manual”.
Did You Know: Voice Text Reply is not
compatible with iPhone®, but if your vehicle is
equipped with Siri® Eyes Free, you can use your
voice to send a text message.
PRE-DEFINED VOICE TEXT REPLY RESPONSES
Yes. Stuck in
traffic. See you later.
No. Start without
me. I’ll be late.
Okay. Where are
you? I will be 5 10, 15, 20,
25, 30, 45,
60> minutes late.
Call me.
Are you there
yet?
I’ll call you later. I need
directions. See you in 5

minutes.
I’m on my
way. Can’t talk
right now.
I’m lost. Thanks.

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Siri® Eyes Free — If Equipped
When used with your Apple® iPhone®
connected to your vehicle, Siri lets you use your
voice to send text messages, select media,
place phone calls and much more. Siri uses
your natural language to understand what you
mean and responds back to confirm your
requests. The system is designed to keep your
eyes on the road and your hands on the wheel
by letting Siri help you perform useful tasks.
To enable Siri, push and hold, then release the
Uconnect Voice Recognition (VR) button on the
steering wheel. After you hear a double beep,
you can ask Siri to play podcasts and music, get
directions, read text messages, and many other
useful requests.
Bluetooth® Communication Link
Mobile phones may lose connection to the
Uconnect Phone. When this happens, the
connection can generally be re-established by
restarting the mobile phone. Your mobile phone
is recommended to remain in Bluetooth® ON
mode. Power-Up
After switching the ignition key from OFF to
either the ON/RUN or ACC position, or after a
language change, you must wait at least
15 seconds prior to using the system
Ú
page 265.
NAVIGATION MODE — IF EQUIPPED
Operating Navigation Mode — If Equipped
Planning A Route
Using the search bar provides a wide range of
ways to find places and then navigate to them.
You can search for your destination in different
ways:
A specific address
A partial address
A type of place
A zip code
A city to navigate to a city center
A Point of Interest (POI) near your current
location
Latitude and longitude coordinates Using Search
Press the Search button in the Main menu
to start searching. The search screen will open,
displaying the keyboard and the following
buttons:

Navigation Search

1 — Back Button
2 — Search Box
3 — Type Of Search
4 — View Button
5 — Show/Hide Keyboard Button
6 — List/Map Button
7 — Keyboard Layout Button
8 — 123?! Button
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Voice Command — If Equipped
About Voice command
Instead of pressing the touchscreen to control
your navigation system, you can use your voice
to control navigation.
For example, to switch to 2D view, you can say
“2D view”.
To view a list of available commands, press the
“Help” button in the Main menu and then press
“What can I say?”.
Using Voice Control The following example shows how to use voice
control to plan a journey to your Home address:

1. Push the Voice Recognition button on
the steering wheel to turn on the
microphone.

A screen will pop up with examples of com -
mands.
NOTE:
Press the Help button in the Main menu then
press “What can I say?” to see a full list of
commands.
2. When you hear a beep, say a command of your choice. For example, you can say
“Navigate home”.
NOTE:
For accurate results, speak normally without
trying to articulate words in an unnatural way. If
there is excessive road noise, for example, you
may need to speak directly into the microphone.
3. If the command is correct, say “Yes”. NOTE:
If the command is incorrect, say “No” and
repeat the command after you hear the prompt
and tone again. Your navigation system plans a
route from your current location to your destina-
tion. To stop your navigation system from
listening out for further commands, say
“Cancel”.
Guidance View
The guidance view is used to guide you along
the route to your destination. As soon as you
start driving, your navigation system will
immediately start guiding you to your
destination with spoken instructions and visual
instructions on the touchscreen. You can also
see your current location and details along your
route, including 3D buildings in some cities. The
guidance view is normally in 3D. To show a 2D
map with the map moving in your direction of
travel, change the 2D and 3D settings
Ú
page 135.
WARNING!
ALWAYS drive safely with your hands on the
wheel. You have full responsibility and
assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to
do so. Failure to do so may result in an
accident involving serious injury or death.

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Points Of Interest
About Points Of Interest
Points Of Interest (POI) are useful places on the
map.
Here are some examples:
Restaurants
Hotels
Museums
Parking lots
Gas stations
Emergency Services
Using POIs To Plan A Route
When you plan a route, you can use a POI for the
destination or as a stop along the route.
Using Search

1. Select “Search” on the Main Menu to begin a search. The search screen will open,
displaying the keyboard. Enter the name of
your desired destination. Your search
results will be displayed in two lists.
Addresses and city matches are shown in the list called “Addresses.” POIs, types of
POIs, and Places are shown in the list
called “Points of Interest.” You can also
select a POI category to only see POI
search results from that category.

2. Select the desired POI. The location will appear on the map. From here, you can
save the POI to “My Places,” use this POI as
a starting point, begin navigation to this
destination, or view more details about this
POI. By pressing “More Information,” you
can view the phone number and full
address of the POI.
3. If a route is already planned, you can add the location to your current route. To plan a
route to this destination, press the Drive
button on the touchscreen.
NOTE:
Your navigation system will calculate a route,
and guidance to your destination will begin.
Guidance view will begin as soon as you start
driving.
My Places
About My Places My Places provides an easy way to
select a location without the need to
enter the address or search for the
location. You can use My Places to
create a collection of useful or favorite
addresses.
The following items are always in My Places:
Home : Your home location can be your home
address or somewhere you often visit. This
feature provides an easy way to navigate
there.
Recent Destinations: Select this button to
select your destination from a list of locations
you have recently navigated to.

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Manually enter the VIN(s) or upload a CSV file
with your VINs. A vehicle name is optional
and can be added later. Follow online instruc -
tions to complete your vehicle entry.
Create a password and enter billing informa -
tion. An email will be sent to you to complete
the final step. After that, you will be ready to
log-in and access Verizon Connect Fleet!
You are good to go! You will receive an email
confirming your vehicles are now online.
For more information, or to learn more, visit
www.verizonconnect.com/ram/.
Ram Telematics General Information
Modification Statement
Magneti Marelli has not approved any changes
or modifications to this device by the user. Any
changes or modifications could void the user’s
authority to operate the equipment.
Magneti Marelli n'approuve aucune
modification apportée à l'appareil par
l'utilisateur, quelle qu'en soit la nature. Tout
changement ou modification peuvent annuler
le droit d'utilisation de l'appareil par l'utilisateur. Interference Statement
This device complies with Part 15, 22, 24, and
27 of the FCC and Industry Canada
licence-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) This
device may not cause interference, and (2) This
device must accept any interference, including
interference that may cause undesired
operation of the device.
Le présent appareil est conforme aux CNR
d'Industrie Canada applicables aux appareils
radio exempts de licence. L'exploitation est
autorisée aux deux conditions suivantes: (1)
l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout
brouillage radioélectrique subi, même si le
broulliage est susceptible d'en compromettre le
fonctionnement.
RF Exposure
This equipment complies with FCC and IC
radiation exposure limits set forth for an
uncontrolled environment. The antenna should
be installed and operated with minimum
distance of 20 cm between the radiator and
your body.Cet appareil est conforme aux limites
d'exposition aux rayonnements de la IC pour
environnement non contrôlé. L'antenne doit
être installé de façon à garder une distance
minmale de 20 centimètres entre la source de
rayonnements et votre corps.
RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone
being on in your vehicle can cause erratic or
noisy performance from your radio. This
condition may be lessened or eliminated by
relocating the mobile phone. This condition is
not harmful to the radio. If your radio
performance does not satisfactorily “clear” by
the repositioning of the phone, it is
recommended that the radio volume be turned
down or off during mobile phone operation
when not using Uconnect (if equipped).
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Regulatory And Safety Information
USA/CANADA
Exposure to Radio Frequency Radiation
The radiated output power of the internal
wireless radio is far below the FCC and IC radio
frequency exposure limits. Nevertheless, the
wireless radio will be used in such a manner
that the radio is 8 in (20 cm) or further from the
human body.
The internal wireless radio operates within
guidelines found in radio frequency safety
standards and recommendations, which reflect
the consensus of the scientific community. The radio manufacturer believes the internal
wireless radio is safe for use by consumers. The
level of energy emitted is far less than the
electromagnetic energy emitted by wireless
devices such as mobile phones. However, the
use of wireless radios may be restricted in some
situations or environments, such as aboard
airplanes. If you are unsure of restrictions, you
are encouraged to ask for authorization before
turning on the wireless radio Ú
page 265.

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CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
Prepare For The Appointment
All work to be performed may not be covered by
the warranty. Discuss additional charges with
the service manager. Keep a maintenance log
of your vehicle's service history. This can often
provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle's problems or
the specific work you want done. If you've had
an accident or work done that is not on your
maintenance log, let the service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the
items in order of priority. At many authorized
dealers, you may obtain a rental vehicle
(additional charges may apply). If you need a
rental, it is advisable to make these
arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to
be happy with our products and services.
Warranty service must be done by an
authorized dealer. We strongly recommend that
you take the vehicle to an authorized dealer.
They know your vehicle the best, and are most
concerned that you get prompt and high quality
service. FCA US LLC’s authorized dealers have
the facilities, factory-trained technicians,
special tools, and the latest information to
ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an
authorized dealer service manager first. Most
matters can be resolved with this process.
If for some reason you are still not satisfied,
talk to the general manager or owner of the
authorized dealer. They want to know if you
need assistance.
If an authorized dealer is unable to resolve
the concern, you may contact FCA US LLC’s
customer center.Any communication to the FCA US LLC's
customer center should include the following
information:
Owner's name and address
Owner's telephone number (mobile, home
and office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English /
(800) 387-9983 French

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