wheel RAM PROMASTER CITY 2021 Workshop Manual

198IN CASE OF EMERGENCY

1. Loosen (but do not remove) the wheel lug
bolts with the wrench handle by turning
them to the left one turn while the wheel is
still on the ground.

2. There are two jack engagement locations on each side of the vehicle body.
NOTE:
Place the jack underneath the jack engagement
location that is closest to the flat tire.

Front Lifting Point Front Jacking Location
Rear Lifting Point Rear Jacking Location

WARNING!
Being under a jacked-up vehicle is
dangerous. The vehicle could slip off the jack
and fall on you. You could be crushed. Never
get any part of your body under a vehicle that
is on a jack. If you need to get under a raised
vehicle, take it to a service center where it
can be raised on a lift.
CAUTION!
Do not attempt to raise the vehicle by jacking
on locations other than those indicated in the
Jacking Instructions for this vehicle.

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IN CASE OF EMERGENCY199
3. Turn the handle on the jack screw to the
right until the jack head is properly engaged
in the described location. Do not raise the
vehicle until you are sure the jack is
securely engaged.
4. Raise the vehicle by turning the jack screw to the right until the tire just clears the
surface and enough clearance is obtained
to install the spare tire. Minimum tire lift
provides maximum stability.
5. Remove the wheel lug bolts. For vehicles with wheel covers, remove the cover from
the wheel by hand. Do not pry the wheel
cover off. Then pull the wheel off the hub. 6. Install the spare tire. Lightly tighten the
wheel lug bolts using the bolt install wrench.

Mounting Spare Tire Installing Spare Tire

7. Lower the vehicle by turning the jack screw to the left Ú page 255.
8. Lower the jack to its fully-closed position.
WARNING!
Raising the vehicle higher than necessary can
make the vehicle less stable. It could slip off
the jack and hurt someone near it. Raise the
vehicle only enough to remove the tire.
WARNING!
To avoid the risk of forcing the vehicle off the
jack, do not fully tighten the wheel bolts until
the vehicle has been lowered. Failure to
follow this warning may result in serious
injury.
CAUTION!
Be sure to mount the spare tire with the valve
stem facing outward. The vehicle could be
damaged if the spare tire is mounted
incorrectly.
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200IN CASE OF EMERGENCY
9. Stow the cable and wheel spacer before
driving the vehicle Ú page 200.
10. Stow the jack and tools under the driver’s seat.
11. Check the spare tire pressure as soon as possible. Correct the tire pressure, as
required.
12. When you place the spare tire back on the winch or if you carry the tire in need of repair
on the winch, always check that the tire is
properly secured under the vehicle by
pushing on the stowed tire under the rear
fascia/bumper at the back of the vehicle. If
the tire has motion when pushed, use the
tools to re-tighten the winch until a loud
click is heard.
Vehicles With Alloy Wheels
For stowing a damaged tire on vehicles with
alloy wheels, remove the adapter bracket and
bolts from the storage bag in the glove
compartment and follow the steps below:

1. Take the adapter and fit the plastic spacer between the spring and the flange of the
bracket (The adapter bracket is sold
separately through the dealer).

Adapter/Spacer
2. The plastic fin must be directed downwards
and perfectly coincide with the flange cut
part; fit the bracket in the adapter, fold the
bracket up and secure it to the adapter with
the fastening knob.

Adapter/Bracket
WARNING!
A loose tire or jack thrown forward in a
collision or hard stop could endanger the
occupants of the vehicle. Always stow the jack
parts and the spare tire in the places
provided. Have the deflated (flat) tire repaired
or replaced immediately.
1 — Adapter
2 — Plastic Spacer
1 — Adapter
2 — Fastening Knob

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IN CASE OF EMERGENCY201
3. Position the tire vertically and lay the
mounted adapter on the inner part of the
rim, using the supplied bolts fasten the
wheel to the adapter using the bolt install
wrench.

Alloy Wheel Mounting

4. Tighten the bolts with the wrench handle.
5. Rotate the winch mechanism clockwise until the wheel is properly stowed under the
vehicle and until the wench makes three
audible noises. 6. Reach underneath and shake tire by hand
to confirm that it is secure. The tire should
not move. If the tire is still loose and/or
three audible noises are not heard, place
and secure damaged wheel into the vehicle
and seek dealer assistance for the winch
mechanism.
This is for temporary use only.
Vehicles Equipped With Wheel Covers

1. Mount the road tire on the axle.

2. To ease the installation process for steel wheels with wheel covers, install two wheel
bolts on the wheel. Install the wheel bolts
with the threaded end of the bolt toward the
wheel. Lightly tighten the wheel bolts.
Tire And Wheel Cover Or Center Cap

3. Align the valve notch in the wheel cover with the valve stem on the wheel. Install the
cover by hand, snapping the cover over the
two wheel bolts. Do not use a hammer or
excessive force to install the cover.1 — Valve Stem
2 — Valve Notch
3 — Wheel Bolt
4 — Wheel Cover
5 — Road Wheel
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202IN CASE OF EMERGENCY
4. Install the remaining wheel bolts with the
threaded end of the wheel bolt toward the
wheel. Lightly tighten the wheel bolts.
5. Lower the vehicle to the ground by turning the jack handle counterclockwise.
6. Finish tightening the wheel bolts. Push down on the wrench while holding at the
end of the handle for increased leverage.
Tighten the wheel bolts in a star pattern
until each wheel bolt has been tightened
twice Ú page 255.
7. After 25 miles (40 km) check the wheel bolt torque with a torque wrench to ensure that
all wheel bolts are properly seated against
the wheel.TIRE SERVICE KIT — IF EQUIPPED
Small punctures up to ¼ inch (6 mm) in the tire
tread can be sealed with Tire Service Kit.
Foreign objects (e.g., screws or nails) should not
be removed from the tire. Tire Service Kit can be
used in outside temperatures down to
approximately -4°F (-20°C).
This kit will provide a temporary tire seal,
allowing you to drive your vehicle up to
100 miles (160 km) with a maximum speed of 50 mph (80 km/h).
Tire Service Kit Storage
The Tire Service Kit is located under the
passenger seat.

Tire Service Kit Storage

Tire Service Kit Usage
If a tire is punctured, you can make a first
emergency repair using the Tire Service Kit
located under the passenger seat.
Tire punctures of up to 1/4 inch (6 mm) can be
repaired; the kit can be used in all weather
conditions. Do not remove the foreign object
from the punctured tire, i.e., screw or nail.
Remove the Tire Service Kit from the vehicle,
take it out from the bag and place it near the
punctured tire. Screw the clear flexible filling
tube to the tire valve.
Tire Service Kit Components

WARNING!
To avoid the risk of forcing the vehicle off the
jack, do not fully tighten the wheel bolts until
the vehicle has been lowered. Failure to
follow this warning may result in serious
injury.
1 — Power Button
2 — Pressure Gauge
3 — Sealant Bottle
4 — Sealant Hose (Clear)
5 — Air Pump Hose (Black)

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IN CASE OF EMERGENCY203
(Continued)
Insert the power plug into the vehicle power
outlet socket. Start the vehicle engine.
Push the Tire Service Kit power button on. The
electric compressor will be turned on, sealant
and air will inflate the tire.
Minimum 26 psi (1.8 bar) of pressure should be
reached within 20 minutes. If the pressure has
not been reached, turn off and remove the Tire
Service Kit, drive the vehicle 30 feet
(10 meters) back and forth, to better distribute
the sealant inside the tire.
Attach the clear flexible filling tube of the
compressor directly to the tire valve and repeat
the inflation process.
When the correct pressure has been reached,
start driving the vehicle to uniformly distribute
the sealant inside the tire. After 10 minutes,
stop and check the tire pressure. If the pressure
is below 19 psi (1.3 bar), do not drive the
vehicle, as the tire is too damaged, contact the
nearest authorized dealer.WARNING!
Do not attempt to seal a tire on the side of
the vehicle closest to traffic. Pull far enough
off the road to avoid the danger of being hit
when using the Tire Service Kit.
Do not use Tire Service Kit or drive the
vehicle under the following circumstances:
If the puncture in the tire tread is
approximately 1/4 inch (6 mm) or
larger.
If the tire has any sidewall damage.
If the tire has any damage from driving
with extremely low tire pressure.
If the tire has any damage from driving
on a flat tire.
If the wheel has any damage.
If you are unsure of the condition of the
tire or the wheel.
Keep Tire Service Kit away from open
flames or heat source.
A loose Tire Service Kit thrown forward in a
collision or hard stop could endanger the
occupants of the vehicle. Always stow the
Tire Service Kit in the place provided.
Failure to follow these warnings can result
in injuries that are serious or fatal to you,
your passengers, and others around you.
Take care not to allow the contents of Tire
Service Kit to come in contact with hair,
eyes, or clothing. Tire Service Kit sealant is
harmful if inhaled, swallowed, or absorbed
through the skin. It causes skin, eye, and
respiratory irritation. Flush immediately
with plenty of water if there is any contact
with eyes or skin. Change clothing as soon
as possible, if there is any contact with
clothing.
Tire Service Kit Sealant solution contains
latex. In case of an allergic reaction or rash,
consult a physician immediately. Keep Tire
Service Kit out of reach of children. If swal -
lowed, rinse mouth immediately with plenty
of water and drink plenty of water. Do not
induce vomiting! Consult a physician imme -
diately.
WARNING! (Continued)
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208IN CASE OF EMERGENCY
IGNITION KEY REMOVAL OVERRIDE
This vehicle is equipped with a Key Ignition Park
Interlock which requires the transmission to be
in PARK (P) before the ignition switch can be
turned to the OFF/LOCK (key removal) position.
To remove the key manually, proceed as
follows:

1. Firmly apply the parking brake.

2. Remove the Allen Key located in the rear
cargo area, in the tool bag (if equipped) or
on the left side in the cargo box.
3. Unlock the steering column, pull the tilt/ telescoping control handle down. 4. Pull the steering wheel outward until it is in
the end of the travel position, then lock the
steering column in position, push the
control handle up until fully engaged.
5. Using the Allen Key, undo the lower steering column cover screws, and remove the lower
cover.

Lower Steering Column Screw Locations

6. Pull the release tab downwards using one hand and with the other one remove the
key, sliding it outwards.
Release Tab Location

7. Once the key is removed, reinstall the steering column cover.
CAUTION!
Driving with a hot cooling system could
damage your vehicle. If the temperature
gauge reads HOT (H), pull over and stop the
vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops
back into the normal range. If the pointer
remains on HOT (H), and you hear continuous
chimes, turn the engine off immediately and
call for service.
CAUTION!
It is advisable to contact an authorized dealer
to have the reinstall procedure carried out. If
you would like to proceed in performing the
reinstall procedure special attention must be
paid to the correct coupling of the clips.
Otherwise damage to the cover or noise
might be heard due to incorrect fastening of
the lower cover.

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IN CASE OF EMERGENCY209
GEAR SELECTOR OVERRIDE
If a malfunction occurs and the gear selector
cannot be moved out of the PARK (P) position,
you can use the following procedure to
temporarily move the gear selector:

1. Turn the engine OFF.

2. Firmly apply the parking brake.
3. Using a screwdriver or similar tool, carefully
separate the gear selector boot from the
center console.

Gear Selector Boot Location

4. Press and maintain firm pressure on the brake pedal. 5. Insert a small screwdriver or a similar tool
into the gear selector override access hole
(at the right front corner of the gear selector
assembly), then push and hold the override
release lever down. While holding the
override release lever down, push the lock
button on the gear selector and move the
gear selector to the NEUTRAL (N) position.

Gear Selector Override Access Hole

6. The vehicle may then be started in NEUTRAL (N).
7. Reinstall the gear selector boot.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or
snow, it can often be moved using a rocking
motion. Turn the steering wheel right and left to
clear the area around the front wheels. Push
and hold the lock button on the gear selector.
Then shift back and forth between DRIVE (D)
and REVERSE (R), while gently pressing the
accelerator. Use the least amount of
accelerator pedal pressure that will maintain
the rocking motion, without spinning the wheels
or racing the engine.
NOTE:
Shifts between DRIVE (D) and REVERSE (R) can
only be achieved at wheel speeds of 5 mph
(8 km/h) or less. Whenever the transmission
remains in NEUTRAL (N) for more than two
seconds, you must press the brake pedal to
engage DRIVE (D) or REVERSE (R).
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210IN CASE OF EMERGENCY
NOTE:
Push the ESC OFF switch, to place the Electronic
Stability Control (ESC) system in Partial Off
mode, before rocking the vehicle Ú page 146.
Once the vehicle has been freed, push the ESC
OFF switch again to restore ESC On mode.
WARNING!
Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may
cause damage, or even failure, of the axle
and tires. A tire could explode and injure
someone. Do not spin your vehicle's wheels
faster than 30 mph (48 km/h) or for longer than 30 seconds continuously without
stopping when you are stuck and do not let
anyone near a spinning wheel, no matter
what the speed.
CAUTION!
Racing the engine or spinning the wheels may
lead to transmission overheating and failure.
Allow the engine to idle with the transmission
in NEUTRAL for at least one minute after
every five rocking-motion cycles. This will
minimize overheating and reduce the risk of
transmission failure during prolonged efforts
to free a stuck vehicle.
CAUTION!
When “rocking” a stuck vehicle by shifting
between DRIVE and REVERSE, do not spin
the wheels faster than 15 mph (24 km/h), or drivetrain damage may result.
Revving the engine or spinning the wheels
too fast may lead to transmission over -
heating and failure. It can also damage the
tires. Do not spin the wheels above 30 mph
(48 km/h) while in gear (no transmission
shifting occurring).

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IN CASE OF EMERGENCY211
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service.
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow
bars and other equipment designed for this
purpose, following equipment manufacturer’s
instructions. Use of safety chains is mandatory.
Attach a tow bar or other towing device to main
structural members of the vehicle, not to
fascia/bumpers or associated brackets. State
and local laws regarding vehicles under tow
must be observed. If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode.
If the ignition key is unavailable, or the vehicle's
battery is discharged, for instructions on
shifting the transmission out of PARK (P) for
towing Ú
page 209.
Towing Condition
Wheel OFF The Ground ALL MODELS
Flat Tow NONENOT ALLOWED
Wheel Lift Or Dolly Tow Front
OK
Rear NOT ALLOWED
Flatbed ALLBEST METHOD
CAUTION!
Do not use sling type equipment when
towing. Vehicle damage may occur.
When securing the vehicle to a flat bed
truck, do not attach to front or rear suspen-
sion components. Damage to your vehicle
may result from improper towing.
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