lock RAM PROMASTER CITY 2021 Repair Manual

IN CASE OF EMERGENCY201
3. Position the tire vertically and lay the
mounted adapter on the inner part of the
rim, using the supplied bolts fasten the
wheel to the adapter using the bolt install
wrench.

Alloy Wheel Mounting

4. Tighten the bolts with the wrench handle.
5. Rotate the winch mechanism clockwise until the wheel is properly stowed under the
vehicle and until the wench makes three
audible noises. 6. Reach underneath and shake tire by hand
to confirm that it is secure. The tire should
not move. If the tire is still loose and/or
three audible noises are not heard, place
and secure damaged wheel into the vehicle
and seek dealer assistance for the winch
mechanism.
This is for temporary use only.
Vehicles Equipped With Wheel Covers

1. Mount the road tire on the axle.

2. To ease the installation process for steel wheels with wheel covers, install two wheel
bolts on the wheel. Install the wheel bolts
with the threaded end of the bolt toward the
wheel. Lightly tighten the wheel bolts.
Tire And Wheel Cover Or Center Cap

3. Align the valve notch in the wheel cover with the valve stem on the wheel. Install the
cover by hand, snapping the cover over the
two wheel bolts. Do not use a hammer or
excessive force to install the cover.1 — Valve Stem
2 — Valve Notch
3 — Wheel Bolt
4 — Wheel Cover
5 — Road Wheel
7

21_VM_OM_EN_USC_t.book Page 201

202IN CASE OF EMERGENCY
4. Install the remaining wheel bolts with the
threaded end of the wheel bolt toward the
wheel. Lightly tighten the wheel bolts.
5. Lower the vehicle to the ground by turning the jack handle counterclockwise.
6. Finish tightening the wheel bolts. Push down on the wrench while holding at the
end of the handle for increased leverage.
Tighten the wheel bolts in a star pattern
until each wheel bolt has been tightened
twice Ú page 255.
7. After 25 miles (40 km) check the wheel bolt torque with a torque wrench to ensure that
all wheel bolts are properly seated against
the wheel.TIRE SERVICE KIT — IF EQUIPPED
Small punctures up to ¼ inch (6 mm) in the tire
tread can be sealed with Tire Service Kit.
Foreign objects (e.g., screws or nails) should not
be removed from the tire. Tire Service Kit can be
used in outside temperatures down to
approximately -4°F (-20°C).
This kit will provide a temporary tire seal,
allowing you to drive your vehicle up to
100 miles (160 km) with a maximum speed of 50 mph (80 km/h).
Tire Service Kit Storage
The Tire Service Kit is located under the
passenger seat.

Tire Service Kit Storage

Tire Service Kit Usage
If a tire is punctured, you can make a first
emergency repair using the Tire Service Kit
located under the passenger seat.
Tire punctures of up to 1/4 inch (6 mm) can be
repaired; the kit can be used in all weather
conditions. Do not remove the foreign object
from the punctured tire, i.e., screw or nail.
Remove the Tire Service Kit from the vehicle,
take it out from the bag and place it near the
punctured tire. Screw the clear flexible filling
tube to the tire valve.
Tire Service Kit Components

WARNING!
To avoid the risk of forcing the vehicle off the
jack, do not fully tighten the wheel bolts until
the vehicle has been lowered. Failure to
follow this warning may result in serious
injury.
1 — Power Button
2 — Pressure Gauge
3 — Sealant Bottle
4 — Sealant Hose (Clear)
5 — Air Pump Hose (Black)

21_VM_OM_EN_USC_t.book Page 202

208IN CASE OF EMERGENCY
IGNITION KEY REMOVAL OVERRIDE
This vehicle is equipped with a Key Ignition Park
Interlock which requires the transmission to be
in PARK (P) before the ignition switch can be
turned to the OFF/LOCK (key removal) position.
To remove the key manually, proceed as
follows:

1. Firmly apply the parking brake.

2. Remove the Allen Key located in the rear
cargo area, in the tool bag (if equipped) or
on the left side in the cargo box.
3. Unlock the steering column, pull the tilt/ telescoping control handle down. 4. Pull the steering wheel outward until it is in
the end of the travel position, then lock the
steering column in position, push the
control handle up until fully engaged.
5. Using the Allen Key, undo the lower steering column cover screws, and remove the lower
cover.

Lower Steering Column Screw Locations

6. Pull the release tab downwards using one hand and with the other one remove the
key, sliding it outwards.
Release Tab Location

7. Once the key is removed, reinstall the steering column cover.
CAUTION!
Driving with a hot cooling system could
damage your vehicle. If the temperature
gauge reads HOT (H), pull over and stop the
vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops
back into the normal range. If the pointer
remains on HOT (H), and you hear continuous
chimes, turn the engine off immediately and
call for service.
CAUTION!
It is advisable to contact an authorized dealer
to have the reinstall procedure carried out. If
you would like to proceed in performing the
reinstall procedure special attention must be
paid to the correct coupling of the clips.
Otherwise damage to the cover or noise
might be heard due to incorrect fastening of
the lower cover.

21_VM_OM_EN_USC_t.book Page 208

IN CASE OF EMERGENCY209
GEAR SELECTOR OVERRIDE
If a malfunction occurs and the gear selector
cannot be moved out of the PARK (P) position,
you can use the following procedure to
temporarily move the gear selector:

1. Turn the engine OFF.

2. Firmly apply the parking brake.
3. Using a screwdriver or similar tool, carefully
separate the gear selector boot from the
center console.

Gear Selector Boot Location

4. Press and maintain firm pressure on the brake pedal. 5. Insert a small screwdriver or a similar tool
into the gear selector override access hole
(at the right front corner of the gear selector
assembly), then push and hold the override
release lever down. While holding the
override release lever down, push the lock
button on the gear selector and move the
gear selector to the NEUTRAL (N) position.

Gear Selector Override Access Hole

6. The vehicle may then be started in NEUTRAL (N).
7. Reinstall the gear selector boot.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or
snow, it can often be moved using a rocking
motion. Turn the steering wheel right and left to
clear the area around the front wheels. Push
and hold the lock button on the gear selector.
Then shift back and forth between DRIVE (D)
and REVERSE (R), while gently pressing the
accelerator. Use the least amount of
accelerator pedal pressure that will maintain
the rocking motion, without spinning the wheels
or racing the engine.
NOTE:
Shifts between DRIVE (D) and REVERSE (R) can
only be achieved at wheel speeds of 5 mph
(8 km/h) or less. Whenever the transmission
remains in NEUTRAL (N) for more than two
seconds, you must press the brake pedal to
engage DRIVE (D) or REVERSE (R).
7

21_VM_OM_EN_USC_t.book Page 209

214IN CASE OF EMERGENCY
Replacing Exterior Bulbs
Headlamps
See below steps to replace:

1. Remove the plastic cap from the back of
the headlamp housing.

2. Rotate the bulb counterclockwise.
3. Remove the bulb and replace as needed.
4. Install the bulb and rotate clockwise to lock in place.
5. Reinstall the plastic cap.
Front Turn Signal Lamps
See below steps to replace:

1. Remove the cap from the back of the outer upper headlamp housing.

2. Rotate the bulb counterclockwise and remove.
3. Install the bulb into socket.
4. Rotate the bulb/socket clockwise into the lamp locking it in place.
5. Reinstall the plastic cap.
Parking And Daytime Running Lights
See below steps to replace:

1. Remove the cap from the back of the outer lower headlamp housing.

2. Rotate the bulb counterclockwise and remove.
3. Install the bulb into socket, and rotate bulb/ socket clockwise into lamp locking it in
place.
4. Reinstall the plastic cap.
Rear Side Marker Lamps
LED (Serviced at an Authorized Dealer)
Center Mount Brake Lamp W5W
Reverse Light W16W
Front Fog Lamps H11
NOTE:
Numbers refer to commercial bulb types that can be purchased from an authorized dealer. If a bulb needs to be replaced visit an authorized dealer
or refer to the applicable Service Manual.
Exterior Bulbs
Lamps Bulb Number

21_VM_OM_EN_USC_t.book Page 214

IN CASE OF EMERGENCY215
Front/Rear Side Marker Lamps
See below steps to replace:
The front/rear side marker lamps are LED and
not serviced separately. See an authorized
dealer for replacement of these lights.
Rear Tail, Stop, Backup And Turn Signal
Lamps
The rear light clusters contain taillight, brake
light, direction indicator and reverse/rear fog
light bulbs. To access the light clusters, see
below steps to replace:

1. Open the rear doors.

2. Remove the screws and remove the tail
lamp assembly.
3. Remove the screws and separate the backplate from the lamp housing.
4. Remove the tail, stop, or turn signal bulbs by pushing them slightly and turning counter -
clockwise.
5. Remove the backup lamp bulb by pulling straight out.
6. Replace lamps as required and reinstall lamp. The bulbs are arranged inside the light cluster
as follows:
Third Brake Light (Center Mount)
See below steps to replace:

1. For versions with tailgate, loosen the two
fastening screws and extract the cluster.

2. For versions with swing doors, remove rubber plugs, remove retaining tabs and
extract the cluster.
3. For versions with high roof and swing doors, remove the pressure-fit plastic guard and
rubber cap using a screwdriver, release the
retaining tags as shown in the figure and
remove the unit.
4. Remove the appropriate tabs and remove the bulb holder.
5. Remove the snap-fitted bulb and replace it.
License Plate Lights
See below steps to replace:

1. Disengage the holding tabs and remove the lens by lifting to the left.

2. Remove the bulbs by releasing them from the side contacts; insert the new bulbs and
make sure they are correctly clamped
between these contacts.
Replacing Interior Bulbs
Dome Lamp With Spot Lights
See below steps to replace:

1. Remove dome lamp by depressing the tabs, using a suitable tool.

Dome Lamp Assembly

7

21_VM_OM_EN_USC_t.book Page 215

216IN CASE OF EMERGENCY
2. Open protective cover.

Dome Lamp

3. Replace the bulbs releasing them from the side contacts making sure that the new
bulbs are correctly secured between the
contacts.
4. Close the protective cover and reposition it back into its housing, making sure that it
locks into place.
Rear Roof Lamp
See below steps to replace:

1. Remove roof lamp by depressing the tabs, using a suitable tool.
Roof Lamp

2. Open the cover.

Roof Lamp (Reverse Side)
3. Replace the bulb releasing them from the
side contacts making sure that the new
bulbs are correctly secured between the
contacts.

Roof Lamp (Reverse Side)

4. Close the protective cover and reposition it back into its housing, making sure that it
locks into place.
1 — Protective Cover
2 — Bulbs
1 — Cover
1 — Bulb

21_VM_OM_EN_USC_t.book Page 216

SERVICING AND MAINTENANCE225
Air Conditioner Maintenance
For best possible performance, your air
conditioner should be checked and serviced by
an authorized dealer at the start of each warm
season. This service should include cleaning of
the condenser fins and a performance test.
Drive belt tension should also be checked at
this time.
Refrigerant Recovery And Recycling —
R-1234yf
R-1234yf Air Conditioning Refrigerant is a
hydrofluoroolefin (HFO) that is endorsed by the
Environmental Protection Agency and is an
ozone-friendly substance with a low
global-warming potential. FCA recommends
that air conditioning service be performed by an
authorized dealer using recovery and recycling
equipment.
NOTE:
Use only FCA approved A/C system PAG
compressor oil, and refrigerants.
Body Lubrication
Locks and all body pivot points, including such
items as seat tracks, door hinge pivot points
and rollers, liftgate, tailgate, decklid, sliding
doors and hood hinges, should be lubricated periodically with a lithium-based grease, such
as Mopar Spray White Lube to ensure quiet,
easy operation and to protect against rust and
wear. Prior to the application of any lubricant,
the parts concerned should be wiped clean to
remove dust and grit; after lubricating excess oil
and grease should be removed. Particular
attention should also be given to hood latching
components to ensure proper function. When
performing other underhood services, the hood
latch, release mechanism and safety catch
should be cleaned and lubricated.
The external lock cylinders should be lubricated
twice a year, preferably in the Autumn and
Spring. Apply a small amount of a high quality
lubricant, such as Mopar Lock Cylinder
Lubricant directly into the lock cylinder.
Windshield Wiper Blades
Clean the rubber edges of the wiper blades and
the windshield periodically with a sponge or soft
cloth and a mild nonabrasive cleaner. This will
remove accumulations of salt or road film.
Operation of the wipers on dry glass for long
periods may cause deterioration of the wiper
blades. Always use washer fluid when using the
wipers to remove salt or dirt from a dry
windshield.
WARNING!
Use only refrigerants and compressor lubri
-
cants approved by FCA for your air condi -
tioning system. Some unapproved
refrigerants are flammable and can
explode, injuring you. Other unapproved
refrigerants or lubricants can cause the
system to fail, requiring costly repairs.
Refer to Warranty Information Book, for
further warranty information.
The air conditioning system contains refrig -
erant under high pressure. To avoid risk of
personal injury or damage to the system,
adding refrigerant or any repair requiring
lines to be disconnected should be done by
an experienced technician.
CAUTION!
Do not use chemical flushes in your air
conditioning system as the chemicals can
damage your air conditioning components.
Such damage is not covered by the New
Vehicle Limited Warranty.
8

21_VM_OM_EN_USC_t.book Page 225

266
INDEX
A
Adding Engine Coolant (Antifreeze)............... 228Additives, Fuel............................................... 257Advance Phone Connectivity......................... 118Air BagAir Bag Operation...................................... 163Driver Knee Air Bag................................... 164Enhanced Accident Response......... 168, 212Event Data Recorder (EDR)....................... 212Front Air Bag............................................. 162If Deployment Occurs................................ 167Knee Impact Bolsters................................ 164Maintaining Your Air Bag System.............. 169Maintenance............................................. 169Transporting Pets...................................... 184Air Bag Light........................................... 49, 186Air Cleaner, Engine (Engine Air Cleaner
Filter)............................................................. 224Air Conditioner Maintenance......................... 225Air Conditioner Refrigerant............................ 225Air Conditioner System.................................. 225Air Conditioning Filter...................................... 34Air Conditioning, Operating Tips................ 33, 34Air Filter......................................................... 224
Air PressureTires......................................................... 242AlarmSecurity Alarm............................................. 13Alterations/ModificationsVehicle........................................................... 8Antifreeze (Engine Coolant)................. 228, 259Disposal................................................... 229Anti-Lock Brake System (ABS)...................... 145Anti-Lock Warning Light................................... 52Assist, Hill Start............................................. 148Audio Settings............................................... 105Audio Systems (Radio)..................................... 86Auto Down Power Windows............................. 35Automatic Transmission........................... 62, 63Adding Fluid..................................... 232, 261Fluid And Filter Change............................ 232Fluid Change............................................ 232Fluid Level Check............................ 231, 232Fluid Type........................................ 231, 261Special Additives...................................... 232Auxiliary Electrical Outlet (Power Outlet).......... 40Axle Fluid...................................................... 261
B
Battery................................................... 50, 222Charging System Light.................................50Keyless Key Fob Replacement....................11Belts, Seat.................................................... 185BluetoothConnecting To A Particular Mobile Phone Or Audio Device After Pairing
................ 114Body Builders Guide........................................... 7Body Mechanism Lubrication........................ 225B-Pillar Location............................................ 239Brake Assist System..................................... 146Brake Fluid.................................................... 261Brake System....................................... 230, 255Anti-Lock (ABS)......................................... 145Fluid Check...................................... 231, 261Master Cylinder........................................ 231Parking........................................................60Warning Light...............................................49Brake, Parking.................................................60Brake/Transmission Interlock..........................63Bulb Replacement........................................ 213Bulbs, Light.......................................... 187, 213

21_VM_OM_EN_USC_t.book Page 266

267
C
Camera, Rear
.................................................. 73Capacities, Fluid............................................ 259Caps, Filler Fuel............................................................. 74Oil (Engine)................................................ 221Power Steering............................................ 68Radiator (Coolant Pressure)...................... 229Car Washes................................................... 252Carbon Monoxide Warning.................. 185, 258Cargo Area Cover............................................. 38Cargo Compartment........................................ 38Cargo Tie-Downs.............................................. 38Cellular Phone............................................... 143Certification Label........................................... 75Chains, Tire.................................................... 249Changing A Flat Tire....................................... 194Chart, Tire Sizing............................................ 235Check Engine Light (Malfunction Indicator
Light)............................................................... 57Checking Your Vehicle For Safety.................. 185Checks, Safety............................................... 185Child Restraint............................................... 170Child RestraintsBooster Seats............................................ 173Child Seat Installation..................... 180, 183How To Stow An unused ALR Seat Belt..... 178Infant And Child Restraints....................... 171
Locating The LATCH Anchorages.............. 177Lower Anchors And Tethers For Children.. 175Older Children And Child Restraints......... 172Seating Positions...................................... 174Clean Air Gasoline......................................... 256CleaningWheels..................................................... 248Climate Control................................................ 31Cold Weather Operation.................................. 58Compact Spare Tire...................................... 247Contract, Service.......................................... 263Cooling Pressure Cap (Radiator Cap)............ 229Cooling System............................................. 227Adding Coolant (Antifreeze)...................... 228Coolant Level............................................ 230Cooling Capacity....................................... 259Disposal Of Used Coolant......................... 229Drain, Flush, And Refill............................. 228Inspection........................................ 228, 230Points To Remember................................ 230Pressure Cap............................................ 229Radiator Cap............................................ 229Selection Of Coolant (Antifreeze)..... 228, 259Corrosion Protection..................................... 252Cruise Light...................................................... 55Customer Assistance.................................... 262Customer Programmable Features.................. 87Cybersecurity................................................... 86
D
Dealer Service............................................... 223Defroster, Windshield................................... 186Deleting A Phone........................................... 114Diagnostic System, Onboard............................56DipsticksOil (Engine)............................................... 222Power Steering............................................68Disable Vehicle Towing................................. 211Disconnecting............................................... 114DisposalAntifreeze (Engine Coolant)...................... 229Disturb.......................................................... 117Door Ajar..........................................................51Door Ajar Light.................................................51Door Locks.......................................................14Doors...............................................................14Driver’s Seat Back Tilt......................................17DrivingThrough Flowing, Rising, Or Shallow Standing Water
.......................................84
E
Electric Brake Control System....................... 146Electric Remote Mirrors...................................26Electrical Outlet, Auxiliary (Power Outlet).........40Electronic Range Select (ERS).........................67Electronic Stability Control (ESC)................... 14611

21_VM_OM_EN_USC_t.book Page 267