mileage RAM PROMASTER CITY 2021 Owners Manual

SERVICING AND MAINTENANCE219
Mileage or time passed (whichever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections
Inspect the CV/Universal joints. X X X X X X X X X X X X X X
Inspect front suspension, boot seals, tie rod ends, and
replace if necessary. X X X X X
X X
Inspect the brake linings, parking brake function. X X X X XX X
Inspect front accessory drive belt, tensioner, idler pulley, and
replace if necessary. X
Additional Maintenance
Replace engine air cleaner filter.
1X XX XX
Replace air conditioning/cabin air filter. X X X X XX X
Change brake fluid every two years.
2X X X X X X X
Replace spark plugs.
3X
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220SERVICING AND MAINTENANCE
Flush and replace the engine coolant at 10 years or 150,000
miles (240,000 km) whichever comes first. X
X
Inspect and replace PCV valve if necessary. X
1. Change engine air filter every 10,000 miles (16,000 km) if operated in dusty and off-road environment.
2. The brake fluid must be changed every 24 months. This interval is time based only, mileage intervals do not apply.
3. The spark plug change interval is mileage based only, yearly intervals do not apply.
Mileage or time passed (whichever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
WARNING!
You can be badly injured working on or around a motor vehicle. Do only service work for which you have the knowledge and the right equipment. If
you have any doubt about your ability to perform a service job, take your vehicle to a competent mechanic.
Failure to properly inspect and maintain your vehicle could result in a component malfunction and effect vehicle handling and performance. This
could cause an accident.

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230SERVICING AND MAINTENANCE
Coolant Level
The coolant expansion bottle provides a quick
visual method for determining that the coolant
level is adequate. With the engine OFF and cold,
the level of the engine coolant in the bottle
should be between the “MIN” and “MAX” marks.
The radiator normally remains completely full,
so there is no need to remove the radiator/
coolant pressure cap unless checking for
engine coolant freeze point or replacing
coolant. Advise an authorized dealer of this. As
long as the engine operating temperature is
satisfactory, the coolant only needs to be
checked once a month.
When additional engine coolant is needed to
maintain the proper level, only OAT coolant that
meets the requirements of FCA Material
Standard MS.90032 should be added to the
coolant bottle. Do not overfill.
Cooling System Notes
NOTE:
When the vehicle is stopped after a few miles/
kilometers of operation, you may observe vapor
coming from the front of the engine compart -
ment. This is normally a result of moisture from
rain, snow, or high humidity accumulating on the radiator and being vaporized when the ther
-
mostat opens, allowing hot engine coolant to
enter the radiator.
If an examination of your engine compartment
shows no evidence of radiator or hose leaks,
the vehicle may be safely driven. The vapor will
soon dissipate.
Do not overfill the coolant expansion bottle.
Check the coolant freeze point in the radiator
and in the coolant expansion bottle. If engine
coolant needs to be added, the contents of
the coolant expansion bottle must also be
protected against freezing.
If frequent engine coolant additions are
required, the cooling system should be pres -
sure tested for leaks.
Maintain engine coolant concentration at a
minimum of 50% OAT coolant (conforming to
MS.90032) and distilled water for proper
corrosion protection of your engine which
contains aluminum components.
Make sure that the coolant expansion bottle
overflow hoses are not kinked or obstructed.
Keep the front of the radiator clean. If your
vehicle is equipped with air conditioning,
keep the front of the condenser clean.
Do not change the thermostat for Summer or
Winter operation. If replacement is ever
necessary, install ONLY the correct type ther -
mostat. Other designs may result in unsatis -
factory engine cooling performance, poor gas
mileage, and increased emissions.
Brake System
In order to ensure brake system performance,
all brake system components should be
inspected periodically. For the proper
maintenance intervals Ú page 217.
WARNING!
Riding the brakes can lead to brake failure
and possibly a collision. Driving with your foot
resting or riding on the brake pedal can result
in abnormally high brake temperatures,
excessive lining wear, and possible brake
damage. You would not have your full braking
capacity in an emergency.

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TECHNICAL SPECIFICATIONS261
CHASSIS FLUIDS AND LUBRICANTS
Component Fluid, Lubricant, or Genuine Part
Automatic Transmission Use only Mopar ZF 8&9 Speed ATF Automatic Transmission Fluid, or
equivalent.
Failure to use the correct fluid may affect the function or performance of
your transmission.
Brake Master Cylinder We recommend you use Mopar DOT 4.
The fluid must be changed every 24 months. This interval is time based
only, mileage intervals do not apply.
Power Steering Reservoir Use Pentosin CHF 11S power steering fluid meeting FCA Material
Standard MS-11655.
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262
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
Prepare For The Appointment
All work to be performed may not be covered by
the warranty. Discuss additional charges with
the service manager. Keep a maintenance log
of your vehicle's service history. This can often
provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle's problems or
the specific work you want done. If you've had
an accident or work done that is not on your
maintenance log, let the service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the
items in order of priority. At many authorized
dealers, you may obtain a rental vehicle
(additional charges may apply). If you need a
rental, it is advisable to make these
arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to
be happy with our products and services.
Warranty service must be done by an
authorized dealer. We strongly recommend that
you take the vehicle to an authorized dealer.
They know your vehicle the best, and are most
concerned that you get prompt and high quality
service. FCA US LLC’s authorized dealers have
the facilities, factory-trained technicians,
special tools, and the latest information to
ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an
authorized dealer service manager first. Most
matters can be resolved with this process.
If for some reason you are still not satisfied,
talk to the general manager or owner of the
authorized dealer. They want to know if you
need assistance.
If an authorized dealer is unable to resolve
the concern, you may contact FCA US LLC’s
customer center.Any communication to the FCA US LLC's
customer center should include the following
information:
Owner's name and address
Owner's telephone number (mobile, home
and office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English /
(800) 387-9983 French

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