audio RAM PROMASTER CITY 2022 User Guide
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MULTIMEDIA97
Audio Setting Description
Balance/Fade Press the Balance/Fade button on the touchscreen to balance audio between
the front speakers or fade the audio between the rear and front speakers.
Press the Front, Rear, Left or Right buttons or press and drag the red Speaker
icon to adjust the Balance/Fade.
Equalizer Press the + or – buttons or press and drag the level bar to increase or
decrease each of the equalizer bands. The level value, which spans between
plus or minus nine, is displayed at the top of each of the bands.
Speed Adjusted Volume The Speed Adjusted Volume is adjusted by selecting from “Off”, “1”, “2”, or
“3”. This alters the automatic adjustment of the audio volume with variation
to vehicle speed. Volume increases automatically as speed increases to
compensate for normal road noise.
Surround Sound — If Equipped When Surround Sound is on, you can hear audio coming from every direction
as in a movie theatre or home theatre system.
Loudness — If Equipped When Loudness is on, the sound quality at lower volumes improves.
Auto Play The Auto Play feature begins playing music as soon as a USB Media device is
connected to one of the vehicle’s Media USB ports when it is turned on. Press
Off to turn the setting off.
Radio Off With Door The Radio Off With Door feature, when activated, keeps the radio on until the
driver or passenger door is opened or when the Radio Off Delay selected time
has expired.
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98MULTIMEDIA
RADIO VOICE COMMANDS
Use your voice to quickly get to the AM, FM, or
SiriusXM® Satellite Radio stations you would like
to hear. (Subscription or included SiriusXM®
Satellite Radio trial required.)
Push the VR button and wait for the beep to say
a command. See some examples below:
“Tune to ninety-five-point-five FM”
“Tune to Satellite Channel Hits 1”
Did You Know: At any time, if you are not sure of
what to say or want to learn a Voice Command,
push the VR button and say “ Help”. The system
provides you with a list of commands.
MEDIA MODE
Operating Media Mode
Media Operation
Media Mode is entered by pushing the MEDIA
button located on the faceplate.
AUDIO SOURCE SELECTION
Once in Media Mode, press the Source button and
the desired mode button. USB and Bluetooth® are
the Media sources available. You can select the
Browse button to be given these options:
Now Playing
Artists
Albums
Genres
Songs
Playlists
Folders
You can select the Source button, Play/Pause
button, or the Info button for artist information on
the current song playing.
SEEK UP/SEEK DOWN
Seek Up /Seek Down
Press and release the Right Arrow button on the
touchscreen for the next selection. Press and
release the Left Arrow button on the
touchscreen to return to the beginning of the
current selection, or return to the beginning of the
previous selection if the track is within the first few
seconds of the current selection.
1 — Seek Down Button
2 — Browse Button
3 — Source Button
4 — Play/Pause Button
5 — Info Button
6 — Next Button
7 — Seek Up Button
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100MULTIMEDIA
Voice Commands Media
Uconnect offers connections via USB and
Bluetooth®. Voice operation is only available for
connected USB devices.
Push the VR button . After the beep, say one of
the following commands and follow the prompts to
switch your media source or choose an artist.
“Change source to Bluetooth®”
“Change source to USB”
“Play artist Beethoven”; “ Play album Greatest
Hits”; “ Play song Moonlight Sonata”; “ Play genre
Classical”
Did You Know: Press the Browse button on the
touchscreen to see all of the music on your USB
device. Your Voice Command must match exactly
how the artist, album, song, and genre information
is displayed.
PHONE MODE
Overview
Uconnect Phone is a voice-activated, hands-free,
in-vehicle communications system. Uconnect
Phone allows you to dial a phone number with your
mobile phone. Uconnect Phone supports the following features:
Voice Activated Features
Hands-Free dialing via Voice (“Call John Smith
Mobile” or “Dial 248-555-1212”).
Hands-Free text-to-speech listening of your
incoming SMS messages.
Hands-Free Text Message Replying: Forward
one of 18 predefined SMS messages to
incoming calls/text messages.
Redialing last dialed numbers (“Redial”).
Calling back the last incoming call number (“Call
Back”).
Viewing call logs on screen (“Show Incoming
Calls,” “Show Outgoing Calls,” “Show Missed
Calls,” or “Show Recent Calls”).
Searching Contacts phone number (“Search for
John Smith Mobile”).
Screen Activated Features
Dialing via Keypad using touchscreen.
Viewing and Calling contacts from Phonebooks
displayed on the touchscreen.
Setting Favorite Contact phone numbers so they
are easily accessible on the Main Phone screen.
Viewing and Calling contacts from recent call
logs.
Reviewing your recent Incoming SMS
Messages.
Pairing up to 10 phones/audio devices for easy
access to connect to them quickly.
NOTE:Your phone must be capable of SMS messaging via
Bluetooth® for messaging features to work
properly.
Your mobile phone’s audio is transmitted through
your vehicle’s audio system; the system will
automatically mute your radio when using the
Uconnect Phone.
For Uconnect customer support:
US — visit UconnectPhone.com or call
877-855-8400
Canada — visit UconnectPhone.com or call
800-465-2001 (English)
800-387-9983 (French)
Visit UconnectPhone.com
Uconnect Phone allows you to transfer calls
between the system and your mobile phone as you
enter or exit your vehicle and enables you to mute
the system's microphone for private conversation.
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MULTIMEDIA101
The Uconnect Phone is driven through your
Bluetooth® “Hands-Free Profile” mobile phone.
Uconnect features Bluetooth® technology — the
global standard that enables different electronic
devices to connect to each other without wires or a
docking station. Ensure you phone is turned on
with Bluetooth® active and has been paired to the
vehicle's Uconnect Phone. The Uconnect Phone
allows up to 10 mobile phones or audio devices to
be linked to the system. Only one linked (or paired)
mobile phone and one audio device can be used
with the system at a time.
Uconnect Phone Button
The Uconnect Phone button on your steering wheel
is used to get into the phone mode and make calls,
show recent, incoming or outgoing calls, view
phonebook, etc. When you push the button you will
hear a BEEP. The BEEP is your signal to give a
command. Uconnect Voice Command Button
The Uconnect Voice Command button on your
steering wheel is only used for “barge in” and when
you are already in a call or want to make another
call.
The button on your steering wheel is also used to
access the Voice Commands for the Uconnect
Voice Command features.
Phone Operation
OPERATION
Voice commands can be used to operate the
Uconnect Phone and to navigate through the
Uconnect Phone menu structure. Voice commands
are required after most Uconnect Phone prompts.
There are two general methods for how Voice
Command works:
1. Say compound commands like “Call John
Smith mobile”.
2. Say the individual commands and allow the system to guide you to complete the task.
You will be prompted for a specific command and
then guided through the available options.
Prior to giving a voice command, one must wait
for the beep, which follows the “Listen” prompt
or another prompt.
For certain operations, compound commands
can be used. For example, instead of saying
“Call” and then “John Smith” and then “mobile”,
the following compound command can be said:
“Call John Smith mobile.”
For each feature explanation in this section,
only the compound command form of the voice
command is given. You can also break the
commands into parts and say each part of the
command when you are asked for it. For
example, you can use the compound command
form voice command “Search for John Smith,”
or you can break the compound command form
into two voice commands: “Search Contacts”
and when asked, “John Smith.” Please
remember, the Uconnect Phone works best
when you talk in a normal conversational tone,
as if speaking to someone sitting a few feet/
meters away from you.
HELP COMMAND
If you need assistance at any prompt, or if you want
to know your options at any prompt, say “Help”
following the beep.
To activate the Uconnect Phone from idle, simply
push the Phone button (if active) on your steering
wheel and say a command or say “Help”. All
Uconnect Phone sessions begin with a push of the
VR button or Phone button on the radio faceplate.
WARNING!
ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and
assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to do
so. Failure to do so may result in an accident
involving serious injury or death.
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MULTIMEDIA103
6. Uconnect Phone will display an in-progress screen while the system is connecting.
7. When your mobile phone finds the Uconnect system, select “Uconnect.”
8. When prompted on the mobile phone, accept the connection request from Uconnect Phone.
9. When the pairing process has successfully completed, the system will prompt you to
choose whether or not this is your favorite
phone. Selecting “Yes” will make this phone
the highest priority. This phone will take
precedence over other paired phones within
range and will connect to the Uconnect system
automatically when entering the vehicle. Only
one mobile phone and/or one Bluetooth®
audio device can be connected to the
Uconnect system at a time. If “No” is selected,
simply select “Uconnect” from the mobile
phone/audio device Bluetooth® screen, and
the Uconnect system will reconnect to the
Bluetooth® device.
NOTE:For phones which are not made a favorite, the
phone priority is determined by the order in which
it was paired. The latest phone paired will have the
higher priority.
NOTE:During the pairing procedure, you may receive a
pop-up on your mobile phone for the Uconnect
System to access your “messages” and “contacts”.
Selecting “Ok” or “Allow” will sync your contacts
with the Uconnect System.
You can also use the following VR command to
bring up the Paired Phone screen from any screen
on the radio:
“Show Paired Phones”
NOTE:Software updates on your phone or the Uconnect
system may interfere with the Bluetooth®
connection. If this happens, simply repeat the
pairing process. However, first, make sure to
delete the device from the list of phones on your
Uconnect system. Next, be sure to remove
Uconnect from the list of devices in your phone’s
Bluetooth® settings.
PAIR A BLUETOOTH® STREAMING AUDIO
DEVICE
1. Press the Media button on the faceplate to begin.
2. Change the source to “Bluetooth®”.
3. Press the Bluetooth® button on the touchscreen to display the Paired Audio
Devices screen. 4. Press the Add Device button on the
touchscreen.
NOTE:If there is no device currently connected with the
system, a pop-up will appear.
5. Search for available devices on your Bluetooth®-enabled audio device. When
prompted on the device, or confirm the PIN
shown on the Uconnect screen.
6. Uconnect Phone will display an in-process screen while the system is connecting.
7. When the pairing process has successfully completed, the system will prompt you to
choose whether or not this is your favorite
device. Selecting “Yes” will make this device
the highest priority. This device will take
precedence over other paired devices within
range.
NOTE:For devices which are not made a favorite, the
device priority is determined by the order in which
it was paired. The latest device paired will have the
higher priority.
You can also use a following VR command to bring
up a list of paired audio devices:
“Show Paired Phones”
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104MULTIMEDIA
CONNECTING TO A PARTICULAR MOBILE
PHONE OR AUDIO DEVICE AFTER PAIRING
Uconnect Phone will automatically connect to the
highest priority paired phone and/or Audio Device
within range. If you need to choose a particular
phone or audio device follow these steps:
1. Press the
Settings
button on the faceplate.
2. Press the Paired Phones/Audio Sources buttons.
3. Press to select the particular phone or the particular audio device. A pop-up menu will
appear; press “Connect Phone”.
4. Press the X to exit out of the Settings screen.
DISCONNECTING OR DELETING A PHONE OR
AUDIO DEVICE
Uconnect 3/3 NAV With 5-inch Display
1. Press the Uconnect Phone Pairing or Settings
button on the faceplate.
2. Press the Paired Phones/Audio Sources button.
3. Press the Settings button located to the right of the device name for a different phone or
audio device than the currently connected
device or press the preferred Connected
Phone from the list.
4. The option’s pop-up will be displayed.
5. Press the Disconnect Device or the Delete Device button on the touchscreen.
6. Press the X to exit out of the Settings screen.
MAKING A PHONE OR AUDIO DEVICE A
FAVORITE
1. On the Paired Phone/Audio sources screen, press the Settings button located to the right
of the device name for a different phone or
audio device than the currently connected
device or press the preferred Connected
Phone from the list.
2. The option’s pop-up will be displayed.
3. Press the Make Favorite button on the touchscreen; you will see the chosen device
move to the top of the list.
4. Press the X to exit out of the Settings screen.
PHONEBOOK DOWNLOAD (AUTOMATIC
PHONEBOOK TRANSFER FROM MOBILE
PHONE) — IF EQUIPPED
If supported by your phone, Uconnect Phone has
the ability to download contact names and number
entries from the mobile phone’s phonebook.
Specific Bluetooth® Phones with Phonebook
Access Profile may support this feature. Your
mobile phone may receive a pop-up asking for
permission for the Uconnect System to access your
messages and contacts. Selecting “Ok” or “Allow”
will sync your contacts with the Uconnect System.
See the Uconnect website,
UconnectPhone.com,
for supported phones.
To call a name from a downloaded mobile
phonebook, Ú page 108.
Automatic download and update of a phone -
book, if supported, begins as soon as the
Bluetooth® wireless phone connection is made
to the Uconnect Phone, for example, after you
start the vehicle.
A maximum of 5,000 contact names with four
numbers per contact will be downloaded and
updated every time a phone is connected to the
Uconnect Phone.
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106MULTIMEDIA
Other phone call features include:
End Call
Hold/Unhold/Resume
Swap two active calls
KEY PAD NUMBER ENTRY
1. Press the Phone button on the faceplate.
2. Press the Dial/Keypad button on the touchscreen.
3. The Touch-Tone screen will be displayed.
4. Use the numbered buttons on the touchscreens to enter the number and press
“Dial/Call”.
RECENT CALLS
You may browse a list of the most recent of each of
the following call types:
All Calls
Incoming Calls or Calls Received
Outgoing Calls or Calls Made
Missed Calls
Calls without a reply
These can be accessed by pressing the Recent
Calls button on the phone main screen.
You can also push the VR button on your steering
wheel and perform the above operation. For
example, say “Show my incoming calls”.
ANSWER OR IGNORE AN INCOMING CALL —
NO CALL CURRENTLY IN PROGRESS
When you receive a call on your mobile phone, the
Uconnect Phone will interrupt the vehicle audio
system. Push the Uconnect Phone button on the
steering wheel, press the Answer button on the
touchscreen.
Uconnect 3/3 NAV With 5-inch Display
ANSWER OR IGNORE AN INCOMING CALL —
CALL CURRENTLY IN PROGRESS
If a call is currently in progress and you have
another incoming call, you will hear the same
network tones for call waiting that you normally
hear when using your mobile phone. Push the
Uconnect Phone button on the steering wheel,
press the Answer button on the touchscreen, or
press the Caller ID box to place the current call on
hold and answer the incoming call.
NOTE:Phones that are compatible with the Uconnect
system in the market today do not support
rejecting an incoming call when another call is in
progress. Therefore, the user can only answer an
incoming call or ignore it.
PLACE/RETRIEVE A CALL FROM HOLD
During an active call, press the Hold or Call On Hold
button on the Phone main screen.
MAKING A SECOND CALL WHILE CURRENT
CALL IS IN PROGRESS
You can place a call on hold by pressing the Hold
button on the Phone main screen, then dial a
number from the keypad, recent calls, SMS Inbox
or from the phonebooks.
To go back to the first call: Ú page 107
To combine two calls: Ú page 107
1 — Answer Button
2 — Caller ID Box
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MULTIMEDIA107
TOGGLING BETWEEN CALLS — IF EQUIPPED
Uconnect 3/3 NAV With 5-inch Display
If two calls are in progress (one active and one on
hold), press the Swap Calls button on the Phone
main screen. Only one call can be placed on hold
at a time.
You can also push the Phone button to toggle
between the active and held phone call.
JOIN CALLS
When two calls are in progress (one active and one
on hold), press the Join/Merge Calls Call button
the Phone main screen to combine all calls into a
conference call.
CALL TERMINATION
To end a call in progress, momentarily press the
End Call button on the touchscreen or the Phone
End button on the steering wheel. Only the active
call(s) will be terminated and if there is a call on
hold, it will become the new active call.
REDIAL
Press the Redial button on the touchscreen, or
push the VR button and after the “Listening”
prompt and the following beep, say “Redial.”
The Uconnect Phone will call the last number that
was dialed from your mobile phone.
CALL CONTINUATION
Call continuation is the progression of a phone call
on the Uconnect Phone after the vehicle ignition
has been switched to OFF.
NOTE:The call will remain within the vehicle audio system
until the phone becomes out of range for the
Bluetooth® connection. It is recommended to
press the Transfer button on the touchscreen
when leaving the vehicle.
Advanced Phone Connectivity
TRANSFER CALL TO AND FROM MOBILE
PHONE
The Uconnect Phone allows ongoing calls to be
transferred from your mobile phone to the Uconnect
Phone without terminating the call. To transfer an
ongoing call from your connected mobile phone to the
Uconnect Phone or vice versa, press the Transfer
button on the Phone main screen.
Things You Should Know About Uconnect
Phone
VOICE COMMAND
For the best performance:
Always wait for the beep before speaking
Speak normally, without pausing, just as you
would speak to a person sitting a few feet/
meters away from you
Ensure that no one other than you is speaking
during a voice command period
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Conditions
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108MULTIMEDIA
Even though the system is designed for many
languages and accents, the system may not always
work for some.
NOTE:It is recommended that you do not store names in
your Favorites phonebook while the vehicle is in
motion.
Number and name recognition rate is optimized
when the entries are not similar. You can say “O”
(letter “O”) for “0” (zero).
Even though international dialing for most number
combinations is supported, some shortcut dialing
number combinations may not be supported. Audio Performance
Audio quality is maximized under:
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Conditions
Operation From The Driver's Seat
Performance such as audio clarity, echo, and
loudness to a large degree rely on the phone and
network, and not the Uconnect Phone.
Echo at the far end can sometimes be reduced by
lowering the in-vehicle audio volume.
Phone Voice Commands
Making and answering hands-free phone calls is
easy with Uconnect. When the Phonebook button
is illuminated on your touchscreen, your system is
ready. Check
UconnectPhone.com for mobile
phone compatibility and pairing instructions. Push the Phone button and wait for the beep to
say a command. See some examples below:
“
Call John Smith”
“Dial 123 456 7890”
“Redial ” (call previous outgoing phone number)
“Call back ” (call previous incoming phone
number)
Did You Know: When providing a Voice Command,
push the Phone button and say “ Call”, then
pronounce the name exactly as it appears in your
phone book. When a contact has multiple phone
numbers, you can say “ Call John Smith work ”.
Voice Text Reply — If Equipped
Uconnect can announce incoming text messages.
Push the VR button or Phone button and
say:
1. “
Listen
” to have the system read an incoming
text message. (Must have compatible mobile
phone paired to Uconnect system.)
2. “ Reply ” after an incoming text message has
been read.
Listen to the Uconnect prompts. After the
beep, repeat one of the predefined messag -
es and follow the system prompts.
WARNING!
ALWAYS drive safely with your hands on the
wheel. You have full responsibility and assume
all risks related to the use of the Uconnect
features and applications in this vehicle. Only
use Uconnect when it is safe to do so. Failure to
do so may result in an accident involving serious
injury or death.
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128MULTIMEDIA
Copyright Notices
© 2021 TomTom®. All rights reserved. TomTom®
and the "two hands" logo are registered
trademarks of TomTom® N.V. or one of its
subsidiaries. Please see
www.tomtom.com/
en_us/legal/ for warranties and end user license
agreements applying to this product.
© 2021 TomTom®. All rights reserved. This
material is proprietary and the subject of copyright
protection and/or database rights protection and/
or other intellectual property rights owned by
TomTom® or its suppliers. The use of this material
is subject to the terms of a license agreement. Any
unauthorized copying or disclosure of this material
will lead to criminal and civil liabilities.
Data Source © 2021 TomTom® All rights reserved.
The software included in this product contains
copyrighted software that is licensed under the
GPL. A copy of that license can be viewed in the
License section. You can obtain the complete
corresponding source code from us for a period of
three years after our last shipment of this product.
For more information, visit
https://
www.tomtom.com/en_gb/opensource or
contact your local TomTom® customer support
team via
us.support.tomtom.com/app/
answers/list. Upon request, we will send you a CD
with the corresponding source code. Linotype, Frutiger and Univers are trademarks of
Linotype GmbH registered in the US Patent and
Trademark Office and may be registered in certain
other jurisdictions. MHei is a trademark of The
Monotype Corporation and may be registered in
certain jurisdictions.
STEERING WHEEL AUDIO CONTROLS —
IF EQUIPPED
The remote sound system controls are located on
the back surface of the steering wheel. Reach
behind the wheel to access the switches.
Remote Sound System Controls
The right-hand control is a rocker type switch with
a push button in the center. Pushing the top of the
switch will increase the volume, and pushing the
bottom of the switch will decrease the volume.
The push button located in the center of the
right-hand control to select the source (AM, FM,
SiriusXM®, or USB)
The left-hand control is a rocker type switch with a
push button in the center. The function of the left
hand control is different depending on which mode
you are in.
The following describes the left-hand control
operation in each mode.
RADIO OPERATION
Pushing the top of the switch will seek up for the
next available station and pushing the bottom of
the switch will seek down for the next available
station.
The button located in the center of the left-hand
control will tune to the next preset station that you
have programmed in the radio preset button.
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