automatic transmission RAM PROMASTER CITY 2022 User Guide

STARTING AND OPERATING59
If the transmission becomes extremely hot, the
Transmission Temperature Warning Light may
illuminate and the transmission may operate
differently until the transmission cools down.

During cold temperatures, transmission
operation may be modified depending on engine
and transmission temperature as well as vehicle
speed. This feature improves warm up time of the
engine and transmission to achieve maximum
efficiency. Engagement of the torque converter
clutch, and shifts into EIGHTH or NINTH gear, are
inhibited until the transmission fluid is warm

Ú
page 59. Normal operation will resume once
the transmission temperature has risen to a
suitable level.

Transmission Limp Home Mode
Transmission function is monitored electronically
for abnormal conditions. If a condition is detected
that could result in transmission damage,
Transmission Limp Home Mode is activated. In this
mode, the transmission may operate only in a fixed
gear, or may remain in NEUTRAL. The Malfunction
Indicator Light (MIL) may be illuminated. Limp
Home Mode may allow the vehicle to be driven to
an authorized dealer for service without damaging
the transmission. In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:

1. Stop the vehicle.

2. Shift the transmission into PARK.
3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the
problem is no longer detected, the
transmission will return to normal operation.
NOTE:
Even if the transmission can be reset, we recommend
that you visit an authorized dealer at your earliest
possible convenience. An authorized dealer has diag -
nostic equipment to assess the condition of your
transmission. If the transmission cannot be reset,
authorized dealer service is required.

Torque Converter Clutch
A feature designed to improve fuel economy has
been included in the automatic transmission on
your vehicle. A clutch within the torque converter
engages automatically at calibrated speeds. This
may result in a slightly different feeling or response
during normal operation in the upper gears. When
the vehicle speed drops or during some
accelerations, the clutch automatically
disengages.
NOTE:The torque converter clutch will not engage until
the transmission fluid is warm [usually after 1 to
3 miles (2 to 5 km) of driving]. Because the engine
speed is higher when the torque converter clutch is
not engaged, it may seem as if the transmission is
not shifting properly when cold. This is normal. The
torque converter clutch will function normally once
the transmission is sufficiently warm.
Electronic Range Select (ERS) Operation
The ERS shift control allows the driver to limit the
highest available gear. For example, if you set the
transmission gear limit to FIFTH gear, the
transmission will not shift above FIFTH gear, but
will shift through the lower gears normally.
You can switch between DRIVE and ERS mode at
any vehicle speed. When the gear selector is in the
DRIVE position, the transmission will operate
automatically, shifting between all available gears.

Moving the gear selector to the ERS position (beside
DRIVE) will activate ERS mode, display the current
gear in the instrument cluster, and set that gear as
the top available gear. Once in ERS mode, moving
the gear selector forward “-” or rearward “+” will
change the top available gear, which will be
displayed in the instrument cluster.

To exit ERS mode, simply return the gear selector
to the DRIVE position.4

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62STARTING AND OPERATING
Using Cruise Control On Hills
The transmission may downshift on hills to
maintain the vehicle set speed.
NOTE:The Cruise Control system maintains speed up and
down hills. A slight speed change on moderate hills
is normal. On steep hills, a greater speed loss or
gain may occur so it may be preferable to drive
without Cruise Control.
TO RESUME SPEED
To resume a previously set speed, push the RES (+)
button and release. Resume can be used at any
speed above 20 mph (32 km/h) up to the
maximum speed of 100 mph (160 km/h).
TO DEACTIVATE
A tap on the brake pedal, pushing the CAN button,
or normal brake pressure will deactivate the Cruise
Control system without erasing the set speed from
memory.
Pushing the on/off button or turning the ignition
switch off erases the set speed from memory.
PARKSENSE REAR PARK ASSIST —
IF EQUIPPED
The ParkSense system provides an audible
indication of the distance between the rear fascia/
bumper and a detected obstacle when backing up
(e.g. during a parking maneuver) Ú page 64.

The ParkSense system is automatically activated
when the transmission is placed into REVERSE. As
the distance from an obstacle behind the vehicle
decreases, the audible alert becomes more frequent.

Interaction With Trailer Towing
The ParkSense system is automatically
deactivated when a trailer equipped by Mopar® is
hitched to the vehicle. The system will be
automatically activated as soon as the trailer is
removed. If it does not happen, turning the key
ignition switch to STOP (OFF/LOCK) position and
then to AVV (START) again would be needed. If a
non-Mopar® trailer hitch is mounted, the sensor
deactivation cannot be guaranteed.
PARKSENSE REAR PARK ASSIST
S
ENSORS

The four ParkSense sensors, located in the rear
fascia/bumper, monitor the area behind the vehicle
that is within the sensors’ field of view. The sensors
can detect obstacles, in the horizontal direction,
from approximately 12 inches (30 cm) up to
55 inches (140 cm) from the center of the rear
fascia/bumper and up to 24 inches (60 cm) from
the corners of the rear fascia/bumper, depending on
the location, type and orientation of the obstacle.
ParkSense Rear Park Assist Sensors Locations

If several obstacles are detected, the ParkSense
system indicates the nearest obstacle.
The minimum height of a detectable obstacle
corresponds to the maximum height of an obstacle
that would clear the underside of the vehicle
during the parking maneuver.
WARNING!
Cruise Control can be dangerous where the
system cannot maintain a constant speed. Your
vehicle could go too fast for the conditions, and
you could lose control and have an accident. Do
not use Cruise Control in heavy traffic or on
roads that are winding, icy, snow-covered or
slippery.

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74STARTING AND OPERATING

Seven-Pin Connector

TOWING TIPS
Before towing, practice turning, stopping, and
backing up the trailer in an area located away from
heavy traffic.
Automatic Transmission
The DRIVE range can be selected when towing. The
transmission controls include a drive strategy to
avoid frequent shifting when towing. However, if
frequent shifting does occur while in DRIVE, use
the Electronic Range Select (ERS) shift control to
select a lower gear range.
NOTE:Using a lower gear range while operating the
vehicle under heavy loading conditions will
improve performance and extend transmission life
by reducing excessive shifting and heat build up.
This action will also provide better engine braking.
Electronic Range Select (ERS)
When using the ERS shift control, select the
highest gear that allows for adequate perfor -
mance and avoids frequent downshifts. For
example, choose “5” if the desired speed can be
maintained. Choose “4” or “3” if needed to
maintain the desired speed.
To prevent excess heat generation, avoid
continuous driving at high RPM. Reduce vehicle
speed as necessary to avoid extended driving at
high RPM. Return to a higher gear range or
vehicle speed when grade and road conditions
allow.
Cruise Control — If Equipped
Do not use on hilly terrain or with heavy loads.
When using the Cruise Control, if you experience
speed drops greater than 10 mph (16 km/h),
disengage until you can get back to cruising
speed.
Use Cruise Control in flat terrain and with light
loads to maximize fuel efficiency.
1 — Backup Lamps
2 — Running Lamps
3 — Left Stop/Turn
4 — Ground
5 — Battery
6 — Right Stop/Turn
7 — Electric Brakes

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STARTING AND OPERATING75
RECREATIONAL TOWING (BEHIND MOTORHOME)
TOWING THIS VEHICLE BEHIND ANOTHER VEHICLE
NOTE:
When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial Highway Safety offices for additional details.

Towing Condition Wheels OFF The Ground Automatic Transmission
Flat Tow NONENOT ALLOWED
Dolly Tow Front
OK
Rear NOT ALLOWED
On Trailer ALLOK
4

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76STARTING AND OPERATING
RECREATIONAL TOWING — AUTOMATIC
T
RANSMISSION
Recreational towing is allowed ONLY if the front
wheels are OFF the ground. This may be
accomplished using a tow dolly or vehicle trailer. If
using a tow dolly, follow this procedure:

1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer's
instructions.

2. Drive the front wheels onto the tow dolly.
3. Firmly apply the parking brake. Place the transmission in PARK.
4. Properly secure the front wheels to the dolly, following the dolly manufacturer's instructions.
5. Release the parking brake.
DRIVING TIPS
DRIVING ON SLIPPERY SURFACES
Acceleration
Rapid acceleration on snow covered, wet, or other
slippery surfaces may cause the driving wheels to
pull erratically to the right or left. This phenomenon
occurs when there is a difference in the surface
traction under the front (driving) wheels.
Traction
When driving on wet or slushy roads, it is possible
for a wedge of water to build up between the tire
and road surface. This is hydroplaning and may
cause partial or complete loss of vehicle control
and stopping ability. To reduce this possibility, the
following precautions should be observed:
Slow down during rainstorms or when the roads
are slushy.
Slow down if the road has standing water or
puddles.
Replace the tires when tread wear indicators
first become visible.
Keep tires properly inflated.
Maintain sufficient distance between your
vehicle and the vehicle in front of you to avoid a
collision in a sudden stop.
DRIVING THROUGH WATER
Driving through water more than a few inches/
centimeters deep will require extra caution to
ensure safety and prevent damage to your vehicle.
CAUTION!
DO NOT flat tow this vehicle. Damage to the
drivetrain will result. If this vehicle requires
towing, make sure the drive wheels are OFF
the ground.
Towing this vehicle in violation of the above
requirements can cause severe transmission
damage. Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
WARNING!

Rapid acceleration on slippery surfaces is
dangerous. Unequal traction can cause sudden
pulling of the front wheels. You could lose control of
the vehicle and possibly have a collision. Accelerate
slowly and carefully whenever there is likely to be
poor traction (ice, snow, wet, mud, loose sand, etc.).

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150SAFETY
NOTE:
Air bag covers may not be obvious in the interior
trim, but they will open during air bag deploy -
ment.
After any collision, the vehicle should be taken
to an authorized dealer immediately.
Enhanced Accident Response System
In the event of an impact, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event, the
Occupant Restraint Controller (ORC) will determine
whether to have the Enhanced Accident Response
System perform the following functions:
Cut off fuel to the engine (if equipped)
Cut off battery power to the electric motor
(if equipped)
Flash hazard lights as long as the battery has
power
Turn on the interior lights, which remain on as
long as the battery has power or for 15 minutes
from the intervention of the Enhanced Accident
Response System
Unlock the power door locks
Your vehicle may also be designed to perform any
of these other functions in response to the
Enhanced Accident Response System:
Turn off the Fuel Filter Heater, Turn off the HVAC
Blower Motor, Close the HVAC Circulation Door
Cut off battery power to the:
Engine
Electric Motor (if equipped)
Electric Power Steering
Brake booster
Electric park brake
Automatic transmission gear selector
Horn
Front wiper
Headlamp washer pump (if equipped)
NOTE:After an accident, remember to cycle the ignition to
the STOP/OFF position and remove the key from
the ignition switch to avoid draining the battery.
Carefully check the vehicle for fuel leaks in the
engine compartment and on the ground near the
engine compartment and fuel tank before
resetting the system and starting the engine. If
there are no fuel leaks or damage to the vehicle
electrical devices (e.g. headlights) after an
accident, reset the system by following the
procedure described below. If you have any doubt,
contact an authorized dealer.
Enhanced Accident Response System
Reset Procedure
In order to reset the Enhanced Accident Response
System functions after an event, the ignition switch
must be changed from ignition AVV/START or
MAR/RUN to ignition STOP/OFF. Carefully check
the vehicle for fuel leaks in the engine
compartment and on the ground near the engine
compartment and fuel tank before resetting the
system and starting the engine. After an accident,
if the vehicle will not start after performing the
reset procedure, the vehicle must be towed to an
authorized dealer to be inspected and to have the
Enhanced Accident Response System reset.
WARNING!
Deployed air bags and seat belt pretensioners
cannot protect you in another collision. Have the
air bags, seat belt pretensioners, and the seat
belt retractor assemblies replaced by an
authorized dealer immediately. Also, have the
Occupant Restraint Controller System serviced
as well.

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IN CASE OF EMERGENCY181
JUMP STARTING
If your vehicle has a discharged battery, it can be
jump started using a set of jumper cables and a
battery in another vehicle or by using a portable
battery booster pack. Jump starting can be
dangerous if done improperly, so please follow the
procedures in this section carefully.
NOTE:When using a portable battery booster pack, follow
the manufacturer’s operating instructions and
precautions.
PREPARATIONS FOR JUMP STARTING
The battery in your vehicle is located in the front of
the engine compartment, behind the left headlight
assembly.

Positive (+) Battery Post Location

NOTE:The positive battery post is covered with a
protective cap. Press on tabs, then lift up on the
cap to gain access to the positive (+) battery post.

Positive Battery Post Protective Cap

See below steps to prepare for jump starting:

1. Apply the parking brake, shift the automatic transmission into PARK (P) and turn the
ignition to STOP.

2. Turn off the heater, radio, and all electrical accessories.
3. If using another vehicle to jump-start the battery, park the vehicle within the jumper
cables reach, apply the parking brake and
make sure the ignition is OFF.WARNING!
Store the sealant canister in its special
compartment, away from sources of heat.
Failure to follow this WARNING may result in
sealant canister rupture and serious injury or
death.
WARNING!
Do not attempt jump starting if the battery is
frozen. It could rupture or explode and cause
personal injury.
CAUTION!
Do not use a portable battery booster pack or
any other booster source with a system voltage
greater than 12 Volts or damage to the battery,
starter motor, alternator or electrical system may
occur.
7

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SERVICING AND MAINTENANCE203
AUTOMATIC TRANSMISSION
Selection Of Lubricant
It is important to use the proper transmission fluid
to ensure optimum transmission performance and
life. Use only the manufacturer specified
transmission fluid Úpage 241. It is important to
maintain the transmission fluid at the correct level
using the recommended fluid.
NOTE:No chemical flushes should be used in any trans -
mission; only the approved lubricant should be
used.
Special Additives
It is strongly recommended against using any
special additives in the transmission. Automatic
Transmission Fluid (ATF) is an engineered product
and its performance may be impaired by
supplemental additives. Therefore, do not add any
fluid additives to the transmission. Avoid using
transmission sealers as they may adversely affect
seals.To avoid contamination from foreign matter or
moisture, use only new brake fluid or fluid that
has been in a tightly closed container. Keep
the master cylinder reservoir cap secured at
all times. Brake fluid in an open container
absorbs moisture from the air resulting in a
lower boiling point. This may cause it to boil
unexpectedly during hard or prolonged
braking, resulting in sudden brake failure. This
could result in a collision.
Overfilling the brake fluid reservoir can result
in spilling brake fluid on hot engine parts,
causing the brake fluid to catch fire. Brake
fluid can also damage painted and vinyl
surfaces; care should be taken to avoid its
contact with these surfaces.
Do not allow petroleum based fluid to contam -
inate the brake fluid. Brake seal components
could be damaged, causing partial or
complete brake failure. This could result in a
collision.
WARNING!
CAUTION!
Using a transmission fluid other than the
manufacturer recommended fluid may cause
deterioration in transmission shift quality and/or
torque converter shudder Ú page 241.
CAUTION!
Do not use chemical flushes in your
transmission as the chemicals can damage your
transmission components. Such damage is not
covered by the New Vehicle Limited Warranty.
8

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TECHNICAL SPECIFICATIONS241
CHASSIS FLUIDS AND LUBRICANTS
CAUTION!
Mixing of engine coolant (antifreeze) other than specified Organic Additive Technology (OAT) engine coolant, may result in engine damage and may decrease
corrosion protection. OAT engine coolant is different and should not be mixed with Hybrid Organic Additive Technology (HOAT) engine coolant or any “globally
compatible” coolant. If a non-OAT engine coolant is introduced into the cooling system in an emergency, the cooling system will need to be drained, flushed,
and refilled with fresh OAT coolant (conforming to MS.90032), by an authorized dealer as soon as possible.
Do not use water alone or alcohol-based engine coolant products. Do not use additional rust inhibitors or antirust products, as they may not be compatible
with the radiator engine coolant and may plug the radiator.
This vehicle has not been designed for use with propylene glycol-based engine coolant. Use of propylene glycol-based engine coolant is not recommended.
Component Fluid, Lubricant, or Genuine Part
Automatic Transmission Use only Mopar® ZF 8 & 9 Speed ATF Automatic Transmission Fluid, or
equivalent.
Failure to use the correct fluid may affect the function or performance of your
transmission.
Brake Master Cylinder We recommend using Mopar® DOT 4.
The fluid must be changed every 24 months. This interval is time based only,
mileage intervals do not apply.
Power Steering Reservoir Use Pentosin CHF 11S power steering fluid meeting the manufacturer
Material Standard MS-11655.
9

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246
INDEX
A
Adding Engine Coolant (Antifreeze)............... 200Additives, Fuel............................................... 239Advance Phone Connectivity......................... 107Air BagAir Bag Operation...................................... 146Driver Knee Air Bag................................... 146Enhanced Accident Response......... 150, 188Event Data Recorder (EDR)....................... 188Front Air Bag............................................. 145If Deployment Occurs................................ 149Knee Impact Bolsters................................ 146Maintaining Your Air Bag System.............. 151Maintenance............................................. 151Transporting Pets...................................... 168Air Bag Light........................................... 44, 168
Air Cleaner, Engine (Engine Air Cleaner Filter)..196
Air Conditioner Maintenance......................... 196Air Conditioner Refrigerant.................. 196, 197Air Conditioner System.................................. 196Air Conditioning Filter...................................... 31Air Conditioning, Operating Tips................ 30, 31Air Filter......................................................... 196
Air PressureTires......................................................... 225Alterations/ModificationsVehicle........................................................... 7Antifreeze (Engine Coolant)................. 200, 240Disposal................................................... 201Anti-Lock Brake System (ABS)...................... 131Anti-Lock Warning Light................................... 47Assist, Hill Start............................................. 134Audio Settings.................................................. 96Audio Systems (Radio)..................................... 78Auto Down Power Windows............................. 34Automatic Transmission........................... 55, 56Adding Fluid..................................... 204, 241Fluid And Filter Change............................ 204Fluid Change............................................ 204Fluid Level Check............................ 203, 204Fluid Type........................................ 203, 241Special Additives...................................... 203Auxiliary Electrical Outlet (Power Outlet).......... 32Axle Fluid...................................................... 241
B
Battery................................................... 45, 194Charging System Light.................................45Keyless Key Fob Replacement....................10Belts, Seat.................................................... 168BluetoothConnecting To A Particular Mobile Phone Or Audio Device After Pairing
................ 104Body Builders Guide........................................... 7Body Mechanism Lubrication........................ 197B-Pillar Location............................................ 221Brake Assist System..................................... 132Brake Fluid.................................................... 241Brake System....................................... 202, 236Anti-Lock (ABS)......................................... 131Fluid Check...................................... 202, 241Master Cylinder........................................ 202Parking........................................................54Warning Light...............................................45Brake, Parking.................................................54Brake/Transmission Interlock..........................56Bulb Replacement........................................ 213Bulbs, Light.......................................... 170, 213

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