display RENAULT SCENIC 2008 J84 / 2.G LPN Radio Owner's Manual

86A-73
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V3
RADIO
Fault finding - Fault Finding Chart
LPN RADIO
Vdiag No.: C4
86A
*LPN: Low Price Navigation
ALP 6 Stuck on message Loading general map
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Ensure there are no present or stored faults.
Check for the cartographic map CD in the LPN* radio navigation computer.
After inserting the cartographic map CD into the LPN* radio navigation computer, check that the general map can
be loaded:
–message "Loading general map" displayed
–display (after 1 minute maximum) of the "progress percentage" pictogram (e.g.: 35%) in the lower status bar.
Note:
Loading may take between 30 and 60 minutes depending on the country.
Do not interrupt the loading process (by ejecting the CD, switching off the device, cutting + accessories
feed, etc.).
Loading is complete when the map appears.
Note:
If the loading process stops, try to eject the CD, clean it then re-insert it (see Driver's Handbook).
If the fault is still present, contact the Techline.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP6

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MR-372-J84-86A050$944.mif
V3
RADIO
Fault finding - Fault Finding Chart
LPN RADIO
Vdiag No.: C4
86A
ALP 8 Poor/no temperature display
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Ensure there are no present or stored faults.
Run fault finding on the multimedia network interface unit (see 86D, Multimedia network interface unit).
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP8

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LPN RADIO
Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 10 No radio and/or CD sound
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Ensure there are no present or stored faults.
Use the wiring diagrams Technical Note for Scénic II ph2, Espace IV ph2,
Trafic II ph2 or Kangoo 2.
The message PAUSE is displayed on the radio display.
NO
Check the condition of the MUTE button on the steering wheel control (see 86D, Multimedia network interface
unit).
Check the FADER setting:
In the AUDIO settings menu (SET button). Select the "audio" and "fader" menus, then adjust the fader by
moving the cursor using the central wheel on the front panel.
Has the fault disappeared?
NO YES
Run the commands to test the speakers (see
Command summary table).
Has the fault disappeared?
NO YES
Contact the Techline.
End of fault finding.
End of fault finding.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP10

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V3
LPN RADIO
Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 13 No navigation voice messages
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Ensure there are no present or stored faults.
Check that the sound from the radio is coming
through the front speakers.
Is the sound coming from the speakers?
YES
Check the voice guidance volume. To adjust it, press
the "REPEAT" button during a guidance procedure,
then the "+" or "-" buttons. The volume value is
displayed on the screen: "NAV VOL = X".
Is the "Voice messages" option active?
YES
Check that the volume is correctly set.
In the AUDIO settings menu (Audio settings button). Select the "volumes" then "NAV" menus and press the
+ button on the satellite several times to obtain at least volume 13.
Do your hear the: "+ loud" message?
YES
The fault is resolved
Customer misunderstanding.
NOApply ALP 10 No radio and/or CD sound.
NOActivate the option.
NO
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP13

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V3
LPN RADIO
Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 15 No traffic information messages on the screen
NOTESOnly consult this customer complaint after a complete check with the diagnostic
tool.
Ensure there are no present or stored faults.
Place the vehicle in an open area for 5 minutes with the system switched on.
Traffic information (TMC) is transmitted via the radio's FM band.
Switch on the traffic information function (see handbook).
Press the "SET" button to display the settings menu. Select "Navigation" then "Traffic information (TMC)" then
"Select service".
Use automatic selection to find the optimum service with the clearest reception (see handbook).
Is the system set to automatic selection?
YES NO
No TMC service can be decoded in the
geographical area:
–Either the vehicle is in a reception dead spot,
–or the country in question does not offer a service
decodable by the system.
End of fault finding.
Activate traffic information automatic selection (see
handbook).
Carry out a road test.
Has the fault disappeared?
NO
No TMC service can be decoded in the
geographical area:
–Either the vehicle is in a reception dead spot,
–or the country in question does not offer a service
decodable by the system.
If the fault is still present, apply ALP 3 Poor
guidance/Poor positioning/GPS fault.
YES
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP15

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V3
LPN RADIO
Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 16 Screen display frozen
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Ensure there are no present or stored faults.
Cut the + accessories feed (for at least 1 minute) then reactivate it.
Has the fault disappeared?
YES NO
End of fault finding.
In the event of an intermittent fault, contact the
Techline.
Contact the Techline.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP16

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V3
LPN RADIO
Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 17 The screen displays Connect a diagnostic tool
NOTESOnly consult this customer complaint after a complete check with the diagnostic
tool.
Ensure there are no present or stored faults.
The navigation computer configuration has not been carried out.
Configure the computer (see Configuration and programming).
Has the fault disappeared?
YES NO
End of fault finding.
Carry out a multiplex network test.
Are the tests correct?
YES NO
Contact the Techline.
Repair the defective
connections.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
LPN_VC4_ALP17

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V3
LPN RADIO
Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 18
CONTINUED 1
Match up the navigation and communication system
and the telephone.
Was the match successful?
YES
Check that the telephone does not require
confirmation before being connected to the
Bluetooth system.
If it does, respond that you wish to connect then
disable this function on the phone.
NO
Test the Bluetooth terminal on the
navigation computer.
Procedure for matching the communication
system and the telephone:
On the navigation and communication system:
–Press the SET button.
–Access the Telephone menu.
–Select the Bluetooth option line.
–Select the Save a Bluetooth telephone line.
On the telephone:
–Enter the menu to find a Bluetooth accessory.
–In the list of accessories found, select My CAR.
–Enter the PIN code given on the vehicle's
navigation display.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
B

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LPN RADIO
Vdiag No.: C4RADIO
Fault finding - Fault Finding Chart86A
ALP 19
CONTINUED
Check the condition and connection of the
connectors of the telephone support base plate, the
navigation computer and the radio. Carry out the
necessary repairs.
Match up another telephone and make a call.
Is the fault still present?
YES NO
If the fault is still
present, contact the
Techline.
The fault is probably
linked to the
telephone. Ask the
customer to carry out a
fault finding procedure
on the telephone.
Procedure for matching the communication
system and the telephone:
On the navigation and communication system:
–Press the SET button.
–Access the Telephone menu.
–Select the Bluetooth option line.
–Select the Save a Bluetooth telephone line.
On the telephone:
–Enter the menu to find a Bluetooth accessory.
–Bluetooth.
–In the list of accessories found, select My CAR.
–Enter the PIN code given on the vehicle's
navigation display.
AFTER REPAIRCarry out a complete check with the diagnostic tool.