RENAULT SCENIC 2008 J84 / 2.G Electrical Equipment - Multimedia Workshop Manual

8Electrical equipment
V2 MR-372-J84-86C100$TOC.mif
V2
86C
"The repair procedures given by the manufacturer in this document are based on the
technical specifications current when it was prepared.
The procedures may be modified as a result of changes introduced by the
manufacturer in the production of the various component units and accessories from
which his vehicles are constructed."
V2
All rights reserved by Renault s.a.s.
Edition Anglaise
Copying or translating, in part or in full, of this document or use of the service part
reference numbering system is forbidden without the prior written authority of
Renault s.a.s.
© Renault s.a.s. 2008
MULTIMEDIA
Fault finding - Introduction 86C - 2
Fault finding - List and location of components 86C - 7
Fault finding - Operating diagram 86C - 8
Fault finding - Function 86C - 9
Fault finding - Role of components 86C - 10
Fault finding - Configurations and programming 86C - 11
Fault finding - Conformity check 86C - 12
Fault finding - Customer complaints 86C - 20

86C-2
MR-372-J84-86C100$111.mif
V2
86C
MULTIMEDIA
Fault finding - Introduction
1. SCOPE OF THIS DOCUMENT
This document presents the fault finding procedure applicable to all computers with the following specifications:
2. PREREQUISITES FOR FAULT FINDING
Documentation type
Fault finding procedure (this manual):
–Assisted fault finding (integrated into the diagnostic tool), Dialogys.
Wiring Diagrams:
–Visu-Schéma (CD-ROM), paper.
Type of diagnostic tools
–CLIP + multiplex line sensor
Special tooling required
3. REMINDERS
Procedure
Scénic II ph2: To run fault finding on the vehicle computers, switch on the forced + after ignition feed.
Proceed as follows:Vehicle(s): Espace IV phase 2, Scénic II phase 2,
Trafic II phase 2, Kangoo 2
Function concerned: Multimedia
Special tooling required
Multimeter
Elé. 1681 Universal bornier
Switch on the forced + after ignition feed:
–with the vehicle card in the card reader,
–press and hold the Start button (longer than 5 seconds) with start-up conditions not fulfilled,
–connect the diagnostic tool and perform the required operations.
Switching off the forced + after ignition feed:
Press the Start button twice briefly (less than 3 seconds).
Ensure that the + after ignition feed has been cut off by checking that the computer warning lights on the
instrument panel have gone out.
MR-372-J84-86C100$111.mif

86C-3
MR-372-J84-86C100$111.mif
V2
MULTIMEDIA
Fault finding - Introduction86C
Procedure (continued)
Espace IV ph2: To save energy, the UCH on the Espace IV Phase 2 cuts out the + after ignition feed after 3 minutes.
To run fault finding on a computer, it is possible to force the + after ignition feed on for 1 hour by applying the following
procedure:
–Press the card unlocking button.
–Insert the card into the reader.
–Press the Start button (interrupting the timed + after ignition feed mode).
–Press and hold the Start button for over 5 seconds until the engine immobiliser warning light starts to flash
rapidly (4 Hz).
This forced + after ignition feed mode remains on for 1 hour.
Pressing the Start button or removing the card from the reader cuts off the forced + after ignition feed but does not cut off
the timed forced + after ignition feed mode. As long as one hour has not elapsed the + after ignition feed function restarts
the forced + after ignition feed for the remaining time.
Trafic II ph2 and Kangoo 2:
To run fault finding on the vehicle computers, switch on the forced + after ignition feed.
Faults
Faults are displayed as present or stored (they appeared in a certain context and have since disappeared, or they are still
present but cannot be diagnosed in the current context).
The present or stored status of faults should be taken into consideration when the diagnostic tool is used following the +
after ignition supply being switched on (without operating the system components).
For a present fault, apply the procedure described in the Interpretation of faults section.
For a stored fault, note the faults displayed and apply the notes section.
If the fault is confirmed when the instructions in the Notes section are applied, the fault is present. Deal with the fault
If the fault is not confirmed, check:
–the electrical lines which correspond to the fault,
–the connectors on these lines (corrosion, bent pins, etc.),
–the resistance of the component detected as faulty,
–the condition of the wires (melted or split insulation, wear).
Conformity check
The aim of the conformity check is to check data that does not produce a fault on the diagnostic tool because the data is
inconsistent. Therefore, this stage is used to:
–carry out fault finding on faults that do not have a fault display, and which may correspond to a customer
complaint.
–check that the system is operating correctly and that there is no risk of a fault recurring after repair.
This section gives the fault finding procedures for statuses and parameters and the conditions for checking them.
If a status is not behaving normally or a parameter is outside the permitted tolerance values, consult the corresponding
fault finding page.
Customer complaints - Fault finding chart
If the test with the diagnostic tool is OK but the customer complaint is still present, the fault should be processed by
customer complaints.
A summary of the overall procedure to follow is provided on the following page in the form
of a flow chart

86C-4
MR-372-J84-86C100$111.mif
V2
MULTIMEDIA
Fault finding - Introduction86C
4. FAULT FINDING PROCEDURE
Perform a pre-diagnostic on the
system
Print the system fault finding log
(available on CLIP)
Connect CLIP
no
Dialogue with
computer?
yes
Read the faults
no
Faults
present
yes
Deal with present faults
Deal with stored faults
no
The cause is
still presentFault
solved
See ALP no. 1
Conformity check
no
The cause is
still presentFault
solved
Use fault finding charts
(ALPs)
no
The cause is
still presentFault
solved
Contact the Techline with the
completed fault finding log

86C-5
MR-372-J84-86C100$111.mif
V2
MULTIMEDIA
Fault finding - Introduction86C
4. FAULT FINDING PROCEDURE (continued)
Wiring check
Fault finding problems
Disconnecting the connectors and/or manipulating the wiring harness may temporarily remove the cause of a fault.
Electrical measurements of voltage, resistance and insulation are generally correct, especially if the fault is not
present when the analysis is made (stored fault).
Visual inspection
Look for damage under the bonnet and in the passenger compartment.
Carefully check the fuses, insulators and wiring harness routing.
Look for signs of oxidation.
Tactile inspection
While manipulating the wiring harness, use the diagnostic tool to note any change in fault status from stored to
present.
Make sure that the connectors are properly locked.
Apply light pressure to the connectors.
Twist the wiring harness.
If there is a change in status, try to locate the source of the fault.
Inspection of each component
Disconnect the connectors and check the appearance of the clips and tabs, as well as the crimping (no crimping on
the insulating section).
Make sure that the clips and tabs are properly locked in the sockets.
Check that no clips or tabs have been dislodged during connection.
Check the clip contact pressure using an appropriate model of tab.
Resistance check
Check the continuity of entire lines, then section by section.
Look for a short circuit to earth, to + 12 V or to another wire.
If a fault is detected, repair or replace the wiring harness.

86C-6
MR-372-J84-86C100$111.mif
V2
MULTIMEDIA
Fault finding - Introduction86C
5. FAULT FINDING LOG
You will always be asked for this log:
●when requesting technical assistance from Techline,
●for approval requests when replacing parts for which approval is mandatory,
●to be attached to monitored parts for which reimbursement is requested. The log is needed for warranty
reimbursement, and enables better analysis of the parts removed.
6. SAFETY INSTRUCTIONS
Safety rules must be observed during any work on a component to prevent any damage or injury:
–check the battery voltage to avoid incorrect operation of computer functions,
–Use the proper tools. IMPORTANTIMPORTANT
Any fault on a complex system requires thorough fault finding with the appropriate tools. The
FAULT FINDING LOG, which should be completed during the procedure, enables you to keep
track of the procedure which is carried out. It is an essential document when consulting the
manufacturer.
IT IS THEREFORE MANDATORY TO FILL OUT A FAULT FINDING LOG
EACH TIME IT IS REQUESTED BY TECHLINE OR THE WARRANTY DEPARTMENT.

86C-7
MR-372-J84-86C100$222.mif
V2
86C
MULTIMEDIA
Fault finding - List and location of components
Espace IV ph2
–LPN* radionavigation computer (MP3 CD radio- Navigation - Bluetooth telephone system).
–7-inch A7 video screen.
–Multimedia network interface unit.
–Steering column control.
–Microphone for hands-free telephone function.
–1 AM/FM radio aerial.
–1 GPS aerial for guidance.
–4 speakers + 4 tweeter speakers.
Scénic II ph2
–LPN* radionavigation computer (MP3 CD radio- Navigation - Bluetooth telephone system).
–6.5 inch A6 colour screen.
–Multimedia network interface unit.
–Steering column control.
–Microphone for hands-free telephone function.
–1 AM/FM radio aerial.
–1 GPS aerial for guidance.
–4 speakers + 4 tweeter speakers.
–Underseat 6 CD changer (Alpine) (option).
Kangoo 2
–LPN* radionavigation computer (MP3 CD radio- Navigation - Bluetooth telephone system).
–7-inch A7 colour screen.
–Multimedia network interface unit.
–Steering column control.
–Microphone for hands-free telephone function.
–1 AM/FM radio aerial.
–1 GPS aerial for guidance.
–4 speakers + 2 tweeter speakers (depending on the vehicle configuration).
Trafic II ph2
–LPN* radionavigation computer (MP3 CD radio- Navigation - Bluetooth telephone system).
–6 inch A6 colour screen.
–Multimedia network interface unit.
–Steering column control.
–Microphone for hands-free telephone function.
–1 AM/FM radio aerial.
–1 GPS aerial for guidance.
–4 speakers + 2 tweeter speakers (depending on the vehicle configuration).
*LPN: Low Price Navigation
MR-372-J84-86C100$222.mif

86C-8
MR-372-J84-86C100$333.mif
V2
86C
MULTIMEDIA
Fault finding - Operating diagram
Layout of the main LPN* radio system components:
*LPN: Low Price NavigationCAN V M diagnostic
socketUCH
SUPPLY
(Kangoo 2)Passenger electric
mirror (Trafic II ph2)
Other computersMultimedia network
interface unit
Steering column
control
Multifunction aerial
(Trafic II ph2)
GPS aerialLPN*
radionavigation
Aerial amplifier
(Espace IV ph2,
Scénic II ph2,
Kangoo 2)Passenger
compartment fuse box
and relay
Radionavigation
display
ABS computer, ABS/
ESP or wheel speed
depending on
equipment level
Microphone
CD changer
(if optional)Speakers
Vehicle multiplex network
Multimedia multiplex network
MR-372-J84-86C100$333.mif

86C-9
MR-372-J84-86C100$444.mif
V2
86C
MULTIMEDIA
Fault finding - Function
General operation
The multimedia system contributes to the following functions:
–Radio reception (AM, FM).
–CD / CD MP3 / navigation map reading.
–Guidance and navigation system with colour screen.
–Bluetooth hands-free telephone system.
This multimedia system enables the customer:
–To select the radio stations using the preselections, the list or manual selection.
–To have a list of radio stations which is updated automatically.
–To listen to CDs or MP3 CDs.
–To control the radio using the steering column switch (satellite).
–To replace the different acoustic parameters (base, treble, fader, etc.).
–To be guided using the colour screen (visual and audio guidance): for this function the system uses GPS,
vehicle speed information via a wire and an internal gyroscope.
–To receive traffic information by RDS-TMC and to display it on the navigation map.Rerouting possible by taking
the traffic information into account.
–To display the time and temperature on the screen.
–To use the hands-free telephone function (sound reproduced in the radio speakers) from the Bluetooth
telephone system (HFP profile).
–To be protected by an immobiliser code.
MR-372-J84-86C100$444.mif

86C-10
MR-372-J84-86C100$555.mif
V2
86C
MULTIMEDIA
Fault finding - Role of components
Role of main components
–Display: displays various multimedia system data such as the station selected, time, CD listing and satellite
guidance information.
–Steering column control: allows the various system functions to be used via the steering wheel control.
–Speakers and tweeters: relay the sound from the multimedia system into the vehicle.
–CD changer: enables compact discs to be loaded and music to be relayed to the
receiver.
–AM/FM aerial: receives radio signals from various transmitters.
–GPS aerial: receives various data transmitted by satellites.
–Radionavigation computer: controls various multimedia system functions depending on the user's requests and
transmits audio information in the vehicle via the speaker
(see 86A, Radio).
–Cartographic map DVD: loads maps into the navigation computer.
–AM/FM aerial amplifier: improves the reception of AM/FM signals.
–Multimedia network interface unit: enables signals to be exchanged between the "vehicle" and "multimedia"
multiplex networks. This computer is involved in activating the multimedia system (see 86D, Multimedia
network interface unit).
MR-372-J84-86C100$555.mif