ignition RENAULT SCENIC 2008 J84 / 2.G Multimedia ITS User Guide
[x] Cancel search | Manufacturer: RENAULT, Model Year: 2008, Model line: SCENIC, Model: RENAULT SCENIC 2008 J84 / 2.GPages: 71
Page 22 of 71

MULTIMEDIA
Fault finding - Interpretation of faults
86C
86C - 22V5 MR-372-J84-86C050$468.mif
ITS 
Program No.: 0020
Vdiag No.: 04
DF029
PRESENT
 OR
 STOREDREADING NAVIGATION DVD
1.DEF : Disc cannot be read
NOTESConditions for applying fault finding procedures to stored faults:
Apply this fault finding procedure if the fault reappears as present or stored after the 
fault has been cleared, the ignition switched off and back on again and the navigation 
system started with a navigation DVD in good condition.
Check that the DVD is inserted the right way up.
Check that the DVD in the navigation computer is not an audio CD or other type but a navigation DVD designed 
for this navigation system.
Wipe the DVD from the centre out with a soft, clean cloth.
Replace the navigation DVD if it is scratched.
If the fault is still present after the DVD has been changed, contact the Techline.
AFTER REPAIRCarry out another fault finding check on the system.
Clear the stored faults using command RZ001 Fault memory.
Deal with any other faults.
ITS_V04_DF029ITSJ84ph2V1.0 
Page 23 of 71

MULTIMEDIA
Fault finding - Interpretation of faults
86C
86C - 23V5 MR-372-J84-86C050$468.mif
ITS 
Program No.: 0020
Vdiag No.: 04
DF030
PRESENT
OR
STOREDGPS AERIAL CIRCUIT
CO : Open circuit
NOTESConditions for applying the fault finding procedure to the stored fault:
Apply this fault finding procedure if the fault reappears as present or stored after it has 
been cleared and the ignition has been switched off and on again.
Use the Wiring Diagrams Technical Note, Scenic II.
Check the condition and connection of the GPS aerial 2-track connectors (component code 886) and of the 
navigation computer (component code 662) (broken, oxidised, bent tabs).
Manipulate the wiring harness at the connectors to produce a change in status (present → stored).
If the connectors are faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical 
wiring, Wiring: Precautions for repair), repair the connectors; otherwise, replace the wiring.
Check the insulation, continuity and the absence of interference resistance on the following connections:
●connection code 46CB,
●connection code TB15,
between components 662 and 886.
If any connection is faulty and if there is a repair method (see Technical Note  6015A, Repairing electrical wiring, 
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
If the connections are correct, replace the GPS aerial.
If the fault is still present, contact the Techline.
AFTER REPAIRCarry out another fault finding check on the system.
Clear the stored faults using command RZ001 Fault memory.
Deal with any other faults.
ITS_V04_DF030ITSJ84ph2V1.0 
Page 24 of 71

MULTIMEDIA
Fault finding - Conformity check
86C
86C - 24V5 MR-372-J84-86C050$520.mif
ITS 
Program no.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - Conformity check
MAIN SCREEN
NOTESOnly carry out this conformity check after a complete check with the diagnostic tool 
(fault reading and configuration checks).
Application conditions: Engine stopped, + after ignition feed switched on.
Order FunctionParameter or Status
 Check or Action Display and Notes Fault finding
1Night-time 
lightingET003:+ 12 V side 
lights feedON
OFFIn the event of a fault, consult 
the interpretation of status 
ET003 + 12 V side lights 
feed.
2Vehicle speed PR002:Vehicle speed0 mph
Carry out a road test to 
obtain a variation.In the event of a fault, consult 
the interpretation of 
parameter PR002 Vehicle 
speed.
3Reverse gear ET024:Reverse gear 
engagedYES
NOIn the event of a fault, consult 
the interpretation of status 
ET024 Reverse gear 
engaged.
4CD multi-
changerPR005:Number of CDs 
in the multi-
changer0, 1, 2, 3, 4, 5 or 6None
ITS_V04_CCONFITSJ84ph2V1.0
MR-372-J84-86C050$520.mif 
Page 25 of 71

MULTIMEDIA
Fault finding - Conformity check
86C
86C - 25V5 MR-372-J84-86C050$520.mif
ITS 
Program no.: 0020
Vdiag No.: 04
Sub-function: DRIVER SELECTION
NOTESOnly carry out this conformity check after a complete check with the diagnostic tool 
(fault reading and configuration checks).
Application conditions: Engine stopped, + after ignition feed switched on.
Order FunctionParameter or Status
 Check or Action Display and Notes Fault finding
1Steering 
column switchET006:+ buttonDEPRESSED
RELEASED
In the event of a fault, 
consult the interpretation of 
statuses ET006 + button, 
ET007 - button, ET010 low 
button, ET009 high button 
and ET034 MODE button. ET007:- buttonDEPRESSED
RELEASED
ET010:Lower buttonDEPRESSED
RELEASED
ET009:Upper buttonDEPRESSED
RELEASED
ET034:MODE buttonDEPRESSED
RELEASED
2Communication 
connection 
buttonET017:Communication 
connection 
buttonDEPRESSED
RELEASEDIn the event of a fault, consult 
the interpretation of status 
ET017 Communication 
button.
3Steering 
column controlET018:Wheel actionINACTIVE
UPWARDS
DOWNWARDSIn the event of a fault, consult 
the interpretation of status 
ET018 Wheel activation.
Note:
If you need to work on the telephone, ensure that you have the PIN code.
ITSJ84ph2V1.0 
Page 26 of 71

MULTIMEDIA
Fault finding - Conformity check
86C
86C - 26V5 MR-372-J84-86C050$520.mif
ITS 
Program no.: 0020
Vdiag No.: 04
Sub-function: SOUND TESTS
NOTESOnly carry out this conformity check after a complete check with the diagnostic tool 
(fault reading and configuration checks).
Application conditions: Engine stopped, + after ignition feed switched on.
Order FunctionParameter or Status
 Check or Action Display and Notes Fault finding
1Speakers test AC004:Speaker testThis command 
enables the front left-
hand, front right-
hand, rear left-hand 
and rear right-hand 
speakers to be 
activated 
successively.In the event of a fault, apply 
the interpretation of 
command AC004 Speakers 
test.
ITSJ84ph2V1.0 
Page 27 of 71

MULTIMEDIA
Fault finding - Conformity check
86C
86C - 27V5 MR-372-J84-86C050$520.mif
ITS 
Program no.: 0020
Vdiag No.: 04
Sub-function: TESTS
NOTESOnly carry out this conformity check after a complete check with the diagnostic tool 
(fault reading and configuration checks).
Application conditions: Engine stopped, + after ignition feed switched on.
Order FunctionParameter or Status
 Check or Action Display and Notes Fault finding
1ScreenAC006:Screen test: 
colour barsThis command is used 
to test the colour 
connections between 
the navigation 
computer and the 
display.In the event of a fault, apply 
the interpretation of 
command AC006 Screen 
test: colour bars.
AC007:Screen test: 
shades of greyThis command is used 
to test the video 
connections between 
the navigation 
computer and the 
display.In the event of a fault, apply 
the interpretation of 
command AC007 Screen 
test: gradation of grey.
AC008:Screen test: 
white screenThis command is used 
to test the screen to 
see if a pixel from the 
display is out of order.Replace the display if several 
pixels are out of order.
2Microphone AC009:Microphone testThis command is for 
testing microphone 
operation.
Note: 
If it is quiet, speak into 
the microphone to 
check that it is working.In the event of a fault, apply 
the interpretation of 
command 
AC009 Microphone test.
ITSJ84ph2V1.0 
Page 38 of 71

MULTIMEDIA
     Fault finding - Interpretation of commands
86C
86C - 38V5 MR-372-J84-86C050$832.mif
ITS 
Program no.: 0020
Vdiag No.: 04MULTIMEDIA
     Fault finding - Interpretation of commands
RZ001 Fault memory:
This command is used to clear faults stored in the navigation computer.
RZ002 Computer memory:
This command enables the configuration CF001 Vehicle Type for the navigation computer to be removed.
RZ003 Customer parameters and data
This command is used to clear CF001 Vehicle type command configurations, address books and navigation 
settings stored by the customer in the navigation computer.
This command is also used to clear telephone numbers stored in the navigation computer and the list of received and 
dialled calls when the telephone is connected to the vehicle.
Clearing procedure
●Establish dialogue with the navigation computer.
●Select the Repair mode menu.
●Select the Clear menu.
●Select the line of your choice.
●Confirm.
VP002 Write VIN:
This command permits manual entry of the vehicle's VIN into the computer. Use this command each time the 
computer is replaced. The VIN number is inscribed on the manufacturer's plate.
Procedure for writing the VIN
●Establish dialogue with the navigation computer.
●Select the Repair mode menu.
●Select the other parameters menu.
●Select line VP002 Write VIN.
●Enter the VIN.
●Exit fault finding mode.
●Switch off the ignition.
●Wait for the end of the power-latch.
●Read the VIN again from the Identification menu for confirmation. IMPORTANT
The NETHERLANDS configuration is IRREVERSIBLE this selection cannot be cleared.
IMPORTANT
This command must be activated before removing the computer.
ITSJ84ph2V1.0
MR-372-J84-86C050$832.mif 
Page 45 of 71

MULTIMEDIA
Fault finding - Fault finding charts
86C
86C-45V5 MR-372-J84-86C050$936.mif
ITS 
Program No.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - Fault finding charts
ALP 1 No dialogue with the computer
NOTESSwitch on the + after ignition feed to enter fault finding mode with the computer.
Use the Wiring Diagrams Technical Note, Scenic II.
Check the condition and connection of the battery connections.
Check the condition of the fuses.
Check the battery voltage.
Try the diagnostic tool on another vehicle.
Check:
–the connection between the diagnostic tool and the diagnostic sensor (wiring in good condition),
–the connection between the diagnostic sensor and the diagnostic socket (wiring in good condition).
Check for + 12 V on the 34HU connection of the navigation computer (component code 662).
Check for + 12 V battery feed on connection BP32, for + 12 V after ignition feed on connection AP43 and for 
an earth on the NAM connection and on the MAM connection of the diagnostic socket (component code 225).
If any connection is faulty and if there is a repair method (see Technical Note  6015A, Repairing electrical wiring, 
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
Check for + 12 V battery feed on connection BCP3 and an earth on connection MX of component 662.
If any connection is faulty and if there is a repair method (see Technical Note  6015A, Repairing electrical wiring, 
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
Disconnect the 32-track connector of component 662 and the connector of component 1657 to check 
the insulation, continuity and absence of interference resistance of the following connections:
●connection code 34GA,
●connection code 34DZ,
between components 662 and 1657;
●connection code 107X,
●connection code 107W,
between components 1657 and 225;
●connection code BCP3,
between components 662 and 260;
●connection code MX,
between component 662 and earth MX.
If any connection is faulty and if there is a repair method (see Technical Note  6015A, Repairing electrical wiring, 
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
ITS_V04_ALP1ITSJ84ph2V1.0
MR-372-J84-86C050$936.mif 
Page 46 of 71

MULTIMEDIA
Fault finding - Fault finding charts
86C
86C-46V5 MR-372-J84-86C050$936.mif
ITS 
Program No.: 0020
Vdiag No.: 04
ALP 2 the screen stays black
NOTESOnly check the customer complaint after performing a full check with the 
diagnostic tool.
Check that the customer is using the navigation system correctly.
Use the Wiring Diagrams Technical Note, Scenic II.
Check that the display has not been deactivated.
Press the LIGHT button on the central control for 2 seconds to reactivate the display.
To check the supply to the display, switch on 
the ignition, switch on the navigation system 
and  eject the navigation DVD.
Has the DVD been removed?
YES
Check for + 12  V on connection BCP3 and an earth 
on connection MAN of the display (component 
code 1127).
Are these tests correct?
YES
Check the insulation, continuity and the absence 
of interference resistance of connection 34HU 
between components 1127 and 1272.
–If the connection is correct, replace the display.
–If any connection is faulty and if there is a repair 
method (see Technical Note 6015A, Repairing 
electrical wiring, Wiring: Precautions for 
repair), repair the wiring; otherwise, replace 
the wiring.
NOCheck the condition of the supply fuse 
(20A) (component code 260).
Has the fault disappeared?
YES NO
Check for + 12 V on 
connection BCP3 and an 
earth on connection MX of 
the navigation computer 
(component code 662).
NOCheck the insulation, 
continuity and the absence 
of interference resistance 
of connections 34DB, 34DC 
et 34DD between 
components 662 and 1127.
YES Are these checks correct?
NO
If any connection is faulty and if there is a repair 
method (see Technical Note 6015A, Repairing 
electrical wiring, Wiring: Precautions for repair), 
repair the wiring; otherwise, replace the wiring.
End of fault finding.
Contact Techline.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
ITS_V04_ALP2ITSJ84ph2V1.0 
Page 51 of 71

MULTIMEDIA
Fault finding - Fault finding charts
86C
86C-51V5 MR-372-J84-86C050$936.mif
ITS 
Program No.: 0020
Vdiag No.: 04
ALP 6The radio does not switch on automatically or switches off after 
20 minutes
NOTESOnly check the customer complaint after performing a full check with the diagnostic 
tool.
Check that the customer is using the navigation system correctly.
Use the Wiring Diagrams Technical Note, Scenic II.
The navigation system does not receive the multimedia wake-up signal when the + after ignition feed is 
switched on.
Check the condition of the CD changer fuses (component code 1272).
Has the fault disappeared?
NO YES
On pressing the CD changer on/off button, check for 
the multimedia wake-up signal on connection 34HU 
on the radio's blue connector (component 
code 261).
Is the check result correct?
NO
Check the insulation, continuity and the absence 
of interference resistance of connection 34HU 
between components 1272, 261, 1657, 1127 
and 662.
If any connection is faulty and if there is a repair 
method (see Technical Note 6015A, Repairing 
electrical wiring, Wiring: Precautions for repair), 
repair the wiring; otherwise, replace the wiring.
Has the fault disappeared?
NO YES
End of fault finding.
End of fault finding.
YESCheck for + 12 V (+ battery feed) on 
connection BCP3 of the component 261 
black connector.
Is the check result correct?
NO YES
Check the insulation, continuity and the 
absence of interference resistance of 
connection BCP3 between components 261 
and 260.
If any connection is faulty and if there is a repair 
method (see Technical Note 6015A, 
Repairing electrical wiring, Wiring: 
Precautions for repair), repair the wiring; 
otherwise, replace the wiring.
Has the fault disappeared?
YES NO
AFTER REPAIRCarry out a complete check with the diagnostic tool.
ITS_V04_ALP6ITSJ84ph2V1.0