TOYOTA AURIS HYBRID 2014 Owners Manual

6017-1. Essential information
UK_AURIS/AURIS_HV_EE (OM12G88E)
7
When trouble arises
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort
required to slow the vehicle.
Except hybrid model: Shift the shift lever to N.
Hybrid model: Change the shift position to N.
If the shift lever is shifted to N (except hybrid model)
After slowing down, stop the vehicle in a safe place by the road.
Stop the engine.
If the shift position can be changed to N (hybrid model)
After slowing down, stop the vehicle in a safe place by the road.
Stop the hybrid system.
If the shift lever cannot be shifted to N (except hybrid model)
Keep depressing the brake pedal with both feet to reduce vehicle
speed as much as possible.
Vehicles without a smart entry
& start system: Stop the engine
by turning the engine switch to
the “ACC” position.
If your vehicle has to be stopped in an
emergency
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, stop the vehicle using the follow-
ing procedure:
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6027-1. Essential information
UK_AURIS/AURIS_HV_EE (OM12G88E)
Vehicles with a smart entry &
start system: To stop the
engine, press and hold the
engine switch for 2 consecutive
seconds or more, or press it
briefly 3 times or more in suc-
cession.
If the shift position cannot be changed to N (hybrid model)
Keep depressing the brake pedal with both feet to reduce vehicle
speed as much as possible.
To stop the hybrid system,
press and hold the power
switch for 2 consecutive sec-
onds or more, or press it briefly
3 times or more in succession.
Stop the vehicle in a safe place by the road.
Press and hold for 2 seconds or
more, or press briefly 3 times or more
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Press and hold for 2 seconds or
more, or press briefly 3 times or more
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CAUTION
If the engine has to be turned off while driving (except hybrid model)
Power assist for the brakes and steering wheel will be lost, making the
brake pedal harder to depress and the steering wheel heavier to turn.
Decelerate as much as possible before turning off the engine.
Vehicles without a smart entry & start system: Never attempt to remove
the key, as doing so will lock the steering wheel.
If the hybrid system has to be turned off while driving (hybrid model)
Power assist for the steering wheel will be lost, making the steering wheel
heavier to turn. Decelerate as much as possible before turning off the hybrid
system.
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7
When trouble arises
603
UK_AURIS/AURIS_HV_EE (OM12G88E)
7-2. Steps to take in an emergency
In the following situations, it is not possible to be towed by another
vehicle using cable or chain, as the front wheels may be locked due to
the parking lock. Contact any authorized Toyota dealer or repairer, or
another duly qualified and equipped professional or a commercial
towing service.
There is a malfunction in the P position control system. (P. 632)
There is a malfunction in the immobilizer system. (P. 99)
There is a malfunction in the smart entry & start system. (P. 704)
The 12-volt battery is discharged. (P. 715)
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle
towed by any authorized Toyota dealer or repairer, or another
duly qualified and equipped professional or a commercial tow-
ing service, using a lift-type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
If towing your vehicle with a wheel-lift type truck from the front,
the vehicle’s rear wheels and axles must be in good conditions.
(P. 605, 609)
If they are damaged, use a towing dolly or flatbed truck.
Situations when it is not possible to be towed by another vehicle
(hybrid model)

6047-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12G88E)
The following may indicate a problem with your transmission. Contact
any authorized Toyota dealer or repairer, or another duly qualified and
equipped professional before towing.
Except hybrid model
The engine is running but the vehicle will not move.
The vehicle makes an abnormal sound.
Hybrid model
A warning message for the hybrid system is shown on the multi-
information display and the vehicle does not move.
The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
Situations needs to contact dealers before towing
Towing with a sling-type truck

6057-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12G88E)
7
When trouble arises
Except hybrid model:
Apply the parking brake and turn the engine switch off.
Use wheel chocks for all 4 wheels to prevent the vehicle from rolling.
Hybrid model:
Apply the parking brake and turn the power switch off.
Use wheel chocks for all 4 wheels to prevent the vehicle from rolling.
Secure the vehicle by strapping
the tires to the deck of the tow
truck as shown.
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Use a towing dolly under the
front wheels.
Using a flatbed truck
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6067-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12G88E)
Except hybrid model
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using a cable or chain secured to the emergency
towing eyelet. This should only be attempted on hard surfaced roads
for 80 km (50 miles) at low speeds.
A driver must be in the vehicle to steer and operate the brakes. The
vehicle's wheels, drive train, axles, steering and brakes must be in
good condition.
Hybrid model
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using a cable or chain secured to the emergency
towing eyelet. This should only be attempted on hard surfaced roads
for short distance at low speeds.
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Emergency towing

6077-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12G88E)
7
When trouble arises
Take out the towing eyelet. (P. 660, 674)
Push the eyelet cover and then
open it.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench
* or hard metal bar.
*: If a wheel nut wrench is not
equipped, a wheel nut wrench can
be purchased at any authorized
Toyota dealer or repairer, or
another duly qualified and
equipped professional.
Emergency towing procedure
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6087-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12G88E)
Securely attach a cable or chain to the towing eyelet.
Take care not to damage the vehicle body.
Except hybrid model
Vehicles without a smart entry & start system: Enter the vehicle
being towed and start the engine.
If the engine does not start, turn the engine switch to the “ON” position.
Vehicles with a smart entry & start system: Enter the vehicle being
towed and start the engine.
If the engine does not start, turn the engine switch to IGNITION ON mode.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: P. 702, 703
Hybrid model
Enter the vehicle being towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to ON mode.
Shift the shift lever to N and release the parking brake.
While towing
Except hybrid model: If the engine is not running the power assist for the
brakes and steering will not function, making steering and braking more diffi-
cult.
Hybrid model: If the hybrid system is off, the power assist for the brakes and
steering will not function, making steering and braking more difficult.
Wheel nut wrench
Vehicles without a wheel nut wrench: Wheel nut wrench can be purchased at
any authorized Toyota dealer or repairer, or another duly qualified and
equipped professional.
Vehicles with a wheel nut wrench: Wheel nut wrench is installed in the lug-
gage compartment. (P. 660)
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6097-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12G88E)
7
When trouble arises
CAUTION
Observe the following precautions.
Failure to do so may result in death or serious injury.
When towing the vehicle
To prevent causing serious damage to the Stop & Start system when
towing (vehicles with a Stop & Start system)
Never tow this vehicle with four wheels on the ground. Use a flatbed truck,
or lift up front or rear of the vehicle by using a wheel-lift type truck.
Except hybrid model: Be sure to trans-
port the vehicle with the front wheels
raised or with all four wheels raised off
the ground.
If the vehicle is towed with the front
wheels contacting the ground, the drive-
train and related parts may be damaged.
Hybrid model: Be sure to transport the
vehicle with the front wheels raised or
with all four wheels raised off the ground.
If the vehicle is towed with the front
wheels contacting the ground, the drive-
train and related parts may be damaged
or electricity generated by the operation
of the motor may cause a fire to occur
depending on the nature of the damage
or malfunction.

6107-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12G88E)
CAUTION
While towing
When towing using a cable or chain, avoid sudden starts, etc. which place
excessive stress on the towing eyelet and the cable or chain.
The towing eyelet and the cable or chain may become damaged, broken
debris may hit people and cause serious damage.
Except hybrid model
Vehicles without a smart entry & start system: Do not turn the engine
switch to the “LOCK” position.
There is a possibility that the steering wheel is locked and can not be oper-
ated.
Vehicles with a smart entry & start system: Do not turn the engine switch
off.
There is a possibility that the steering wheel is locked and can not be oper-
ated.
Hybrid model
Do not turn the power switch off.
This may lead to an accident as the front wheels will be locked by the
parking lock.
Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelet may come loose during towing.
NOTICE
To prevent damage to the vehicle when towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
To prevent damage to the vehicle when using a flatbed truck
Do not drive over wheel chocks, as doing so may damage the tires.
Do not tie down the vehicle over any parts other than the tires (do not use
parts such as the suspension).