TOYOTA C-HR 2020 Owners Manual (in English)

1313-2. Opening, closing and locking the doors
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Operation of each component
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Smart key system
●Unlocks and lo cks the doors (P. 118)
● Unlocks and lock s the back door (P. 1 2 5 )
● Starts the engine ( P. 1 8 1 )
■Antenna location
: If equipped
The following operations can be performed simply by carrying
the electronic key on your person, for example in your pocket.
The driver should always ca rry the electronic key.
Antenna outside the cabin
Antennas inside the cabin
Antenna outside the luggage compart-
ment

1323-2. Opening, closing and locking the doors
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Effective range (areas within wh ich the electronic key is detected)
When starting the engine or changing engine switch modes
The system can be operated when the electronic key is inside th e vehi-
cle.
■ Alarms and warning messages
A combination of exterior and interior buzzers as well as warni ng messages
shown on the multi-information display are used to prevent theft of the vehicle
and accidents resulting from erroneous operation. Take appropriate mea-
sures based on the displayed message.
When only an alarm sounds, circumstances and correction procedu res are as
follows. When locking or unlocking the
doors
The system can be operated when
the electronic key is within about
2.3 ft. (0.7 m) of an outside front
door handle and the back door.
(Only the doors detecting the key
can be operated.)
AlarmSituationCorrection procedure
Exterior buzzer sounds
once for 5 secondsAn attempt was made
to lock the vehicle while
a door was open.Close all of the doors
and lock the doors
again.
Interior buzzer sounds
continuously
The engine switch was
turned to ACCESSORY
mode while the driver’s
door was open (or the
driver’s door was
opened while the
engine switch was in
ACCESSORY mode).
Turn the engine switch
off and close the
driver’s door.

1333-2. Opening, closing and locking the doors
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Operation of each component
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When “Smart Key System Malfunction. See Owner’s Manual.” is dis -
played on the multi-information display
The system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer immediately.
■ Battery-saving function
The battery-saving function will be activated in order to preve nt the electronic
key battery and the vehicle battery from being discharged while the vehicle is
not in operation for a long time.
● In the following situations, the smart key system may take some time to
unlock the doors.
• The electronic key has been left in an area of approximately 6 ft. (2 m) of
the outside of the vehicle for 10 minutes or longer.
• The smart key system has not been used for 5 days or longer.
● If the smart key system has not been used for 14 days or longer , the doors
cannot be unlocked at any doors except the driver’s door. In th is case, take
hold of the driver’s door handle, or use the wireless remote co ntrol or the
mechanical key, to unlock the doors.
■ Electronic key battery-saving function
When battery-saving mode is set, battery depletion is minimized by stopping
the electronic key from receiving radio waves.
Press twice while pressing and
holding . Confirm that the electronic
key indicator flashes 4 times.
While the battery-saving mode is set, the
smart key system cannot be used. To
cancel the function, press any of the elec-
tronic key buttons.

1343-2. Opening, closing and locking the doors
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Conditions affecting operation
The smart key system uses weak radio waves. In the following si tuations, the
communication between the electronic key and the vehicle may be affected,
preventing the smart key system, wireless remote control and en gine immobi-
lizer system from operating properly. (Ways of coping: P. 449)
● When the electronic key battery is depleted
● Near a TV tower, electric power plant, gas station, radio stati on, large dis-
play, airport or other facility that generates strong radio wav es or electrical
noise
● When carrying a portable radio, cellular phone, cordless phone or other
wireless communication device
● When the electronic key is in contact with, or is covered by the following
metallic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
● When other wireless keys (that emit radio waves) are being used nearby
● When carrying the electronic key together with the following devices that
emit radio waves
• Portable radio, cellular phone, cordless phone or other wirele ss commu-
nication devices
• Another electronic key or a wireless key that emits radio wave s
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
● If window tint with a metallic content or metallic objects are attached to the
rear window
● When the electronic key is placed near a battery charger or ele ctronic
devices
● When parking at a meter

1353-2. Opening, closing and locking the doors
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Operation of each component
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Note for the entry function
●Even when the electronic key is within the effective range (det ection areas),
the system may not operate properly in the following cases:
• The electronic key is too close to the window or outside door handle, near
the ground, or in a high place when the doors are locked or unl ocked.
• The electronic key is near the ground or in a high place, or t oo close to
the rear bumper center when the back door is opened.
• The electronic key is on the instrument panel, luggage cover o r floor, or in
the door pockets or glove box when the engine is started or eng ine switch
modes are changed.
● Do not leave the electronic key on top of the instrument panel or near the
door pockets when exiting the vehicle. Depending on the radio w ave recep-
tion conditions, it may be detected by the antenna outside the cabin and the
door will become lockable from the outside, possibly trapping the electronic
key inside the vehicle.
● As long as the electronic key is within the effective range, th e doors may be
unlocked or locked by anyone.
● Even if the electronic key is not inside the vehicle, it may be possible to start
the engine if the electronic key is near the window.
● The doors may unlock if a large amount of water splashes on the door han-
dle, such as in the rain or in a car wash when the electronic k ey is within the
effective range. (The door will automatically be locked after a pproximately
60 seconds if the doors are not opened and closed.)
● If the wireless remote control is used to lock the doors when t he electronic
key is near the vehicle, there is a possibility that the door m ay not be
unlocked by the entry function. (Use the wireless remote contro l to unlock
the doors.)

1363-2. Opening, closing and locking the doors
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Touching the door lock sensor while wearing gloves may delay or prevent
lock operation. Remove the gloves and touch the lock sensor aga in.
● If the door handle becomes wet while the electronic key is with in the effec-
tive range, the door may lock and unlock repeatedly. In this ca se, follow the
following correction procedures to wash the vehicle.
• Place the electronic key in a location 6 ft. (2 m) or more awa y from the
vehicle. (Take care to ensure that the key is not stolen.)
• Set electronic key to battery-saving mode to disable the smart key sys-
tem. ( P. 133)
● If the electronic key is inside the vehicle and a door handle b ecomes wet
during a car wash, a message may be shown on the multi-informat ion dis-
play and a buzzer will sound outside the vehicle. To turn off t he alarm, lock
all the doors.
● The lock sensor may not work properly if it comes into contact with ice,
snow, mud, etc. Clean the lock sensor and attempt to operate it again.
● A sudden approach to the effective range or door handle may prevent the
doors from being unlocked. In this case, return the door handle to the origi-
nal position and check that the doors unlock before pulling the door handle
again.
● If there is another electronic key in the detection area, it ma y take slightly
longer to unlock the doors after the door handle is gripped.
● Fingernails may scrape against the door during operation of the door han-
dle. Be careful not to injure fingernails or damage the surface of the door.

1373-2. Opening, closing and locking the doors
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Operation of each component
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When the vehicle is not driven for extended periods
●To prevent theft of the vehicle, do not leave the electronic ke y within 6 ft.
(2 m) of the vehicle.
● The smart key system can be deactivated in advance. ( P. 488)
■ To operate the system properly
Make sure to carry the electronic key when operating the system. Do not get
the electronic key too close to the vehicle when operating the system from the
outside of the vehicle.
Depending on the position and holding condition of the electron ic key, the key
may not be detected correctly and the system may not operate pr operly. (The
alarm may go off accidentally, or the door lock prevention may not operate.)
■ If the smart key system does not operate properly
●Locking and unlocking the doors: Use the mechanical key. ( P. 449)
● Starting the engine system: P. 450
■ Customization
Settings (e.g. smart key system) can be changed.
(Customizable features: P. 488
■ If the smart key system has been d eactivated in a customized setting
● Unlocking and locking the doors:
Use the wireless remote control or mechanical key. ( P. 118, 449)
● Starting the engine and changing engine switch modes: P. 450
● Stopping the engine: P. 182

1383-2. Opening, closing and locking the doors
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Certification for the smart key system
For vehicles sold in the U.S.A.
For vehicles sold in the U.S.A.
For vehicles sold in Canada

1393-2. Opening, closing and locking the doors
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Operation of each component
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For vehicles sold in the U.S.A.
For vehicles sold in Canada

1403-2. Opening, closing and locking the doors
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WARNING
■Caution regarding interfer ence with electronic devices
● People with implantable cardiac pacemakers, cardiac resynchroni zation
therapy-pacemakers or implantable cardioverter defibrillators s hould keep
away from the smart key system antennas. ( P. 131)
The radio waves may affect the operation of such devices. If ne cessary,
the entry function can be disabled. Ask your Toyota dealer for details, such
as the frequency of radio waves and timing of the emitted radio waves.
Then, consult your doctor to see if you should disable the entr y function.
● Users of any electrical medical device other than implantable c ardiac
pacemakers, cardiac resynchronization therapy-pacemakers or implant-
able cardioverter defibrillators should consult the manufacture r of the
device for information about its operation under the influence of radio
waves.
Radio waves could have unexpected effects on the operation of such
medical devices.
Ask your Toyota dealer for details on disabling the entry function.