stop start TOYOTA C-HR 2020 (in English) Owner's Manual

2764-5. Using the driving support systems
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Conditions under which the BSM function may not function correc tly
● The BSM function may not detect vehicles correctly in the follo wing situa-
tions:
• When the sensor is misaligned due to a strong impact to the se nsor or its
surrounding area
• When mud, snow, ice, a sticker, etc., is covering the sensor o r surround-
ing area on the rear bumper
• When driving on a road surface that is wet with standing water during bad
weather, such as heavy rain, snow, or fog
• When multiple vehicles are approaching with only a small gap b etween
each vehicle
• When the distance between your vehicle and a following vehicle is short
• When there is a significant difference in speed between your v ehicle and
the vehicle that enters the detection area
• When the difference in speed between your vehicle and another vehicle
is changing
• When a vehicle enters a detection area traveling at about the same
speed as your vehicle
• As your vehicle starts from a stop, a vehicle remains in the d etection area
• When driving up and down consecutive steep inclines, such as hills, dips in the road, etc.
• When driving on roads with sharp bends, consecutive curves, or uneven
surfaces
• When vehicle lanes are wide, or when driving on the edge of a lane, and
the vehicle in an adjacent lane is far away from your vehicle
• When a bicycle carrier or other accessory is installed to the rear of the
vehicle
• When there is a significant difference in height between your vehicle and
the vehicle that enters the detection area
• Immediately after BSM system is set to on

2864-5. Using the driving support systems
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Driving assist systems
◆ABS (Anti-lock Brake System)
Helps to prevent wheel lock when the brakes are applied suddenl y,
or if the brakes are applied while driving on a slippery road surface
◆Brake assist
Generates an increased level of braking force after the brake p edal
is depressed when the system de tects a panic stop situation
◆VSC (Vehicle Stability Control)
Helps the driver to control skidding when swerving suddenly or
turning on slippery road surfaces
◆Enhanced VSC (Enhanced Vehicle Stability Control)
Provides cooperative control of the ABS, TRAC, VSC and EPS.
Helps to maintain directional stability when swerving on slippe ry
road surfaces by controlling steering performance
◆TRAC (Traction Control)
Helps to maintain drive power and prevent the drive wheels from
spinning when starting the vehicl e or accelerating on slippery roads
◆Active Cornering Assist (ACA)
Helps to prevent the vehicle from drifting to the outer side by per-
forming inner wheel brake control when attempting to accelerate
while turning.
To keep driving safety and perf ormance, the following systems
operate automatically in respon se to various driving situations.
Be aware, however, that these systems are supplementary and
should not be relied upon too heav ily when operating the vehi-
cle.

2884-5. Using the driving support systems
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■Turning off both TRAC and VSC systems
To turn the TRAC and VSC systems off, press and hold for more than 3
seconds while the vehicle is stopped.
The VSC off indicator light will come on and the message will b e shown on
the multi-information display.
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*
: On vehicles with pre-collision system, pre-collision brake assist and pre-
collision braking will also be disabled. The PCS warning light will come on
and the message will be shown on the multi-information display. (P. 241)
Press again to turn the systems back on.
■ When the message is displayed on the multi-information display show-
ing that TRAC has been disab led even if has not been pressed
TRAC is temporary deactivated. If the information continues to show, contact
your Toyota dealer.
■ Sounds and vibrations caused by the ABS, brake assist, VSC, TRAC and
hill-start assist control systems
●A sound may be heard from the engine compartment when the brake pedal
is depressed repeatedly, when the engine is started or just aft er the vehicle
begins to move. This sound does not indicate that a malfunction has
occurred in any of these systems.
● Any of the following conditions may occur when the above system s are
operating. None of these indicates that a malfunction has occur red.
• Vibrations may be felt through the vehicle body and steering.
• A motor sound may be heard also after the vehicle comes to a s top.
• The brake pedal may pulsate slightly after the ABS is activate d.
• The brake pedal may move down sli ghtly after the ABS is activated.
■ Active Cornering Assist operation sounds and vibrations
When the Active Cornering Assist is operated, operation sounds and vibra-
tions may be generated from the brake system, but this is not a malfunction.
■ EPS operation sound
When the steering wheel is operated, a motor sound (whirring so und) may be
heard. This does not indicate a malfunction.

2894-5. Using the driving support systems
4
Driving
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Automatic reactivation of TRAC and VSC systems
After turning the TRAC and VSC systems off, the systems will be automati-
cally re-enabled in the following situations:
● Vehicles without a smart key system: When the engine switch is turned to
the “LOCK” position
Vehicles with a smart key system: When the engine switch is tur ned off
● If only the TRAC system is turned off, the TRAC will turn on wh en vehicle
speed increases
If both the TRAC and VSC systems are turned off, automatic re-e nabling will
not occur when vehicle speed increases.
■ Operating conditions of Active Cornering Assist
The system operates when the following occurs:
●TRAC/VSC can operate
● The driver is attempting to accelerate while turning
● The system detects that the vehicle is drifting to the outer si de
● The brake pedal is released
■ Reduced effectiveness of the EPS system
The effectiveness of the EPS system is reduced to prevent the s ystem from
overheating when there is frequent steering input over an exten ded period of
time. The steering wheel may feel heavy as a result. Should thi s occur, refrain
from excessive steering input or stop the vehicle and turn the engine off. The
EPS system should return to normal within 10 minutes.
■ Operating conditions of hill-start assist control
When the following four conditions are met, the hill-start assi st control will
operate:
● The shift lever is in a position other than P or N (when starting off forward/
backward on an upward incline).
● The vehicle is stopped.
● The accelerator pedal is not depressed.
● The parking brake is not engaged.
■ Automatic system cancelation of hill-start assist control
The hill-start assist control will turn off in any of the following situations:
● The shift lever is shifted to P or N.
● The accelerator pedal is depressed.
● The parking brake is engaged.
● 2 seconds at maximum elapsed after the brake pedal is released.

2904-5. Using the driving support systems
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WARNING
■The ABS does not operate effectively when
● The limits of tire gripping performance have been exceeded (suc h as
excessively worn tires on a snow covered road).
● The vehicle hydroplanes while driving at high speed on wet or s lick roads.
■ Stopping distance when the ABS is operating may exceed that of nor-
mal conditions
The ABS is not designed to shorten the vehicle’s stopping distance. Always
maintain a safe distance from the vehicle in front of you, espe cially in the
following situations:
● When driving on dirt, gravel or snow-covered roads
● When driving with tire chains
● When driving over bumps in the road
● When driving over roads with potholes or uneven surfaces
■ TRAC/VSC may not operate effectively when
Directional control and power may not be achievable while driving on slip-
pery road surfaces, even if the TRAC/VSC system is operating.
Drive the vehicle carefully in conditions where stability and p ower may be
lost.
■ Active Cornering Assist does not operate effectively when
● Do not overly rely on Active Cornering Assist. Active Cornering Assist may
not operate effectively when accelerating down slopes or driving on slip-
pery road surfaces.
● When Active Cornering Assist frequently operates, Active Corner ing
Assist may temporarily stop operating to ensure proper operatio n of the
brakes, TRAC and VSC.
■ Hill- start assist control does not operate effectively when
● Do not overly rely on hill-start assist control. Hill-start ass ist control may
not operate effectively on steep inclines and roads covered wit h ice.
● Unlike the parking brake, hill-start assist control is not inte nded to hold the
vehicle stationary for an extended period of time. Do not attempt to use
hill-start assist control to hold the vehicle on an incline, as doing so may
lead to an accident.

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7When trouble arises
C-HR_OM_USA_OM10634U7-1. Essential information
Emergency flashers .......... 408
If your vehicle has to be stopped in an
emergency ...................... 409
If the vehicle is trapped in rising water .................. 411 7-2. Steps to take in an
emergency
If your vehicle needs to be towed ......................... 412
If you think something is wrong .............................. 419
Fuel pump shut off system ............................ 420
If a warning light turns on or a warning buzzer
sounds ............................ 421
If a warning message is displayed......................... 431
If you have a flat tire.......... 436
If the engine will not start ................................. 447
If the electronic key does not operate
properly (vehicles with a
smart key system) ........... 449
If the vehicle battery is discharged ...................... 452
If your vehicle overheats ........................ 457
If the vehicle becomes stuck ............................... 460

4207-2. Steps to take in an emergency
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Fuel pump shut off system
Follow the procedure below to restart the engine after the system is
activated.
Vehicles without a smart key system
Turn the engine switch to the “ACC” or “LOCK” position.
Restart the engine.
Vehicles with a smart key system
Turn the engine switch to ACCESSORY mode or turn it off.
Restart the engine.
To minimize the risk of fuel leakage when the engine stalls or
when an airbag inflates upon collision, the fuel pump shut off
system stops the supply of fuel to the engine.
NOTICE
■ Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
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4517-2. Steps to take in an emergency
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When trouble arises
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■Stopping the engine
Set the parking brake, shift the shift lever to P and press the engine switch as
you normally do when stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommende d that the
electronic key battery be replaced immediately when the battery is depleted.
( P. 383)
■ Changing engine switch modes
Release the brake pedal and press the engine switch in step ab ove. The
engine does not start and modes will be changed each time the s witch is
pressed. ( P. 182)
■ When the electronic key does not work properly
●Make sure that the smart key system and push button start has n ot been
deactivated in the customization setting. If it is off, turn th e function on.
(Customizable features: P. 488)
● Check if battery-saving mode is set. If it is set, cancel the f unction.
( P. 133)
WARNING
■ When using the mechanical key and operating the power windows
Operate the power window after checking to make sure that there is no pos-
sibility of any passenger having any of their body parts caught in the side
window.
Also, do not allow children to operate the mechanical key. It is possible for
children and other passengers to get caught in the power window .
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4547-2. Steps to take in an emergency
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Vehicles without a smart key system:
Maintain the engine speed of the second vehicle and turn the
engine switch to the “ON” position, then start the vehicle’s engine.
Vehicles with a smart key system:
Maintain the engine speed of the second vehicle and turn the
engine switch to IGNITION ON m ode, then start the vehicle’s
engine.
Once the vehicle’s engine has st arted, remove the jumper cables in
the exact reverse order from which they were connected.
To install the engine cover, conduct the removal procedure in
reverse. After installing, check that the fixed pins are inserted
securely.
Once the engine starts, have the vehicle inspected at your Toyota
dealer as soon as possible.
■ Starting the engine when t he battery is discharged
The engine cannot be started by push-starting.
■ To prevent battery discharge
●Turn off the headlights and the air conditioning system while the engine is
stopped.
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic .
■ Charging the battery
The electricity stored in the battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of cer-
tain electrical appliances. If the vehicle is left for a long t ime, the battery may
discharge, and the engine may be unable to start. (The battery recharges
automatically during driving.)
■ Precautions when the battery is discharged (vehicles with a sma rt key
system)
● In some cases, it may not be possible to unlock the doors using the smart
entry & start system when the battery is discharged. Use the wi reless
remote control or the mechanical key to lock or unlock the door s.
● The engine may not start on the first attempt after the battery has recharged
but will start normally after the second attempt. This is not a malfunction.
● The engine switch mode is memorized by the vehicle. When the ba ttery is
reconnected, the system will return to the mode it was in befor e the battery
was discharged. Before disconnecting the battery, turn the engine switch off.
If you are unsure what mode the engine switch was in before the battery dis-
charged, be especially careful when reconnecting the battery.
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4587-2. Steps to take in an emergency
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The coolant level is satisfactory
if it is between the “FULL” and
“LOW” lines on the reservoir.Reservoir
“FULL” line
“LOW” line
Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
Start the engine and turn the ai r conditioning system on to check
that the radiator cooling fan operates and to check for coolant leaks
from the radiator or hoses.
The fan operates when the air conditioning system is turned on immedi-
ately after a cold start. Confirm that the fan is operating by checking the fan
sound and air flow. If it is difficult to check these, turn the air conditioning
system on and off repeatedly.
(The fan may not operate in freezing temperatures.)
If the fan is not operating:
Stop the engine immediately and contact your Toyota dealer.
If the fan is operating:
Have the vehicle ins pected at the nearest Toyota dealer.
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