TOYOTA C-HR 2021 Owners Manual (in English)

C-HR_OM_USA_OM10684U
Pictorial indexSearch by illustration
1For safety
and securityMake sure to read through them
2Instrument
clusterHow to read the gauges and meters, the variety of
warning lights and indicators, etc.
3
Operation of
each
componentOpening and closing the doors and windows,
adjustment before driving, etc.
4DrivingOperations and advice which are necessary for
driving
5Interior featuresUsage of the interior features, etc.
6Maintenance
and careCaring for your vehicle and maintenance
procedures
7When trouble
arisesWhat to do in case of malfunction or emergency
8Vehicle
specificationsVehicle specifications, customizable features, etc.
9For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

TABLE OF CONTENTS2
C-HR_OM_USA_OM10684UFor your information....................... 6
Reading this manual .................... 12
How to search .............................. 13
Pictorial index .............................. 14
1-1. For safe use
Before driving ...................... 24
For safe driving ................... 26
Seat belts ............................ 28
SRS airbags ........................ 34
Front passenger occupant classification system ......... 48
Exhaust gas precautions ..... 55
1-2. Child safety Riding with children ............. 56
Child restraint systems ........ 57
1-3. Emergency assistance Safety Connect.................... 76
1-4. Theft deterrent system Engine immobilizer system............................... 84
2. Instrument cluster Warning lights and indicators........................... 88
Gauges and meters............. 96
Multi-information display ..... 99
Fuel consumption information ...................... 107 3-1. Key information
Keys................................... 112
3-2. Opening, closing and locking the doors
Side doors ......................... 120
Back door .......................... 127
Smart key system .............. 133
3-3. Adjusting the seats Front seats......................... 143
Rear seats ......................... 145
Head restraints .................. 147
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................... 151
Inside rear view mirror ....... 153
Outside rear view mirrors ............................. 154
3-5. Opening and closing the windows
Power windows.................. 157
1For safety and security
2Instrument cluster
3Operation of each
component

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4-1. Before drivingDriving the vehicle ............. 164
Cargo and luggage............ 174
Vehicle load limits ............. 177
Trailer towing..................... 178
Dinghy towing.................... 179
4-2. Driving procedures Engine (ignition) switch (vehicles without a
smart key system) ........... 180
Engine (ignition) switch (vehicles with a
smart key system) ........... 183
Continuously variable transmission .................... 190
Turn signal lever................ 195
Parking brake .................... 196
Brake Hold ........................ 201
4-3. Operating the lights and wipers
Headlight switch ................ 204
Automatic High Beam ....... 209
Fog light switch ................. 214
Windshield wipers and washer ............................ 215
Rear window wiper and washer ............................ 218 4-4. Refueling
Opening the fuel tank cap................................... 220
4-5. Using the driving support systems
Toyota Safety Sense 2.5 ... 224
PCS (Pre-Collision System)..... 231
LTA (Lane Tracing Assist) ...... 246
RSA (Road Sign Assist) .... 261
Dynamic radar cruise control with
full-speed range............... 266
Driving mode select ........... 281
BSM (Blind Spot Monitor)......... 283
RCTA (Rear Cross Traffic Alert) ..................... 292
Driving assist systems ....... 300
4-6. Driving tips Winter driving tips .............. 306
4Driving

TABLE OF CONTENTS4
C-HR_OM_USA_OM10684U5-1. Using the air conditioning
system and defogger
Air conditioning system ..... 312
Heated steering wheel/ seat heaters .................... 321
5-2. Using the interior lights Interior lights list ................ 323• Interior lights ................. 324
• Personal lights .............. 325
5-3. Using the storage features List of storage features...... 326• Glove box...................... 327
• Console box .................. 327
• Bottle holders ................ 328
• Cup holders .................. 329
Luggage compartment features ........................... 330
5-4. Using the other interior features
Other interior features ....... 336 • Sun visors ..................... 336
• Vanity mirrors................ 336
• Power outlet .................. 337
• Assist grips ................... 338 6-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 340
Cleaning and protecting the vehicle interior ................. 344
6-2. Maintenance Maintenance requirements ................... 347
General maintenance ........ 350
Emission inspection and maintenance (I/M)
programs ......................... 354
6-3. Do-it-yourself maintenance Do-it-yourself service precautions ...................... 355
Hood .................................. 358
Positioning a floor jack....... 360
Engine compartment ......... 361
Tires................................... 376
Tire inflation pressure ........ 386
Wheels............................... 390
Air conditioning filter .......... 393
Wireless remote control/ electronic key battery ...... 397
Checking and replacing fuses ................................ 401
Headlight aim (vehicles with front fog lights)................. 405
Light bulbs ......................... 407
5Interior features6Maintenance and care

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C-HR_OM_USA_OM10684U
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7-1. Essential informationEmergency flashers .......... 422
If your vehicle has to be stopped in
an emergency ................. 423
If the vehicle is trapped in rising water...................... 425
7-2. Steps to take in an emergency If your vehicle needs to be towed .............................. 426
If you think something is wrong .............................. 432
Fuel pump shut off system............................. 433
If a warning light turns on or a warning buzzer
sounds ............................ 434
If a warning message is displayed ......................... 444
If you have a flat tire .......... 449
If the engine will not start ................................. 460
If the electronic key does not operate properly
(vehicles with a
smart key system) ........... 462
If the vehicle battery is discharged ...................... 465
If your vehicle overheats ... 470 If the vehicle becomes
stuck ................................ 473
8-1. Specifications Maintenance data (fuel, oil level, etc.) .......... 476
Fuel information ................. 484
Tire information.................. 487
8-2. Customization Customizable features ....... 500
8-3. Items to initialize Items to initialize ................ 512
Reporting safety defects for U.S. owners ............................. 514
Seat belt instructions for Canadian owners
(in French)................................ 515
SRS airbag instructions for Canadian owners
(in French)................................ 517
What to do if... (Troubleshooting) ..................... 528
Alphabetical index ...................... 532
7When trouble arises
8Vehicle specifications
9For owners
Index
Refer to “MULTIMEDIA OWNER’S MANUAL” for information regard-
ing the equipment listed below.
• Hands-free system (for cellular phone)• Rear view monitor system
• Audio system
• Connected services

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C-HR_OM_USA_OM10684U
For your infor mation
Please note that this manual applies to all models and explains all equipment,
including options. Therefore, you may find some explanations fo r equipment
not installed on your vehicle.
All specifications provided in this manual are current at the t ime of printing.
However, because of the Toyota policy of continual product impr ovement, we
reserve the right to make changes at any time without notice.
Depending on specifications, the vehicle shown in the illustrat ions may differ
from your vehicle in terms of color and equipment.
Approximately five hours after the engine is turned off, you ma y hear a sound
coming from under the vehicle for several minutes. This is the sound of a fuel
evaporation leakage check and it does not indicate a malfunctio n.
Main Owner’s Manual
Noise from under the vehicle after turning off the engine

7
C-HR_OM_USA_OM10684UA wide variety of non-genuine spare parts and accessories for T
oyota vehi-
cles are currently available in the market. You should know tha t Toyota does
not warrant these products and is not responsible for their per formance,
repair, or replacement, or for any damage they may cause to, or adverse
effect they may have on, your Toyota vehicle.
This vehicle should not be modified with non-genuine Toyota pro ducts. Modi-
fication with non-genuine Toyota products could affect its perf ormance, safety
or durability, and may even violate governmental regulations. In addition,
damage or performance problems resulting from the modification may not be
covered under warranty.
Also, remodeling like this will have an effect on advanced safe ty equipment
such as Toyota Safety Sense 2.5 and there is a danger that it w ill not work
properly or the danger that it may work in situations where it should not be
working.
The installation of a mobile two-way radio system in your vehic le could affect
electronic systems such as:
● Multiport fuel injection system/sequential multiport fuel injection system
● Toyota Safety Sense 2.5
● Anti-lock brake system
● SRS airbag system
● Seat belt pretensioner system
Be sure to check with your Toyota dealer for precautionary meas ures or spe-
cial instructions regarding instal lation of a mobile two-way radio system.
Accessories, spare parts and m odification of your Toyota
Installation of a mobile two-way radio system

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C-HR_OM_USA_OM10684UThe vehicle is equipped with sophisticated computers that will
record certain
data, such as:
• Engine speed / Electric motor speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation status of the driving assist systems
• Images from the camerasYour vehicle is equipped with cameras. Contact your Toyota deal er for the
location of recording cameras.
The recorded data varies according to the vehicle grade level and options
with which it is equipped. These computers do not record conver sations or
sounds, and only record images outside of the vehicle in certai n situations.
●Data Transmission
Your vehicle may transmit the data recorded in these computers to Toyota
without notification to you.
●Data usage
Toyota may use the data recorded in this computer to diagnose m alfunc-
tions, conduct research and development, and improve quality.
Toyota will not disclose the recorded data to a third party exc ept:
• With the consent of the vehicle owner or with the consent of the lessee if the vehicle is leased
• In response to an official request by the police, a court of l aw or a govern-
ment agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehicle or
vehicle owner
●Recorded image information can be erased by your Toyota dealer.
The image recording function can be disabled. However, if the f unction is
disabled, data from when the system operates will not be available.
●To learn more about the vehicle data collected, used and shared by
Toyota, please visit www.toyota.com/privacyvts/.
Usage of data collected through Safety Connect (U.S. mainland only)
If your Toyota has Safety Connect and if you have subscribed to those ser-
vices, please refer to the Safety Connect Telematics Subscript ion Service
Agreement for information on data collected and its usage.
●To learn more about the vehicle data collected, used and shared by
Toyota, please visit www.toyota.com/privacyvts/.
Vehicle data recording

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C-HR_OM_USA_OM10684UThis vehicle is equipped with an event data recorder (EDR). The
main pur-
pose of an EDR is to record, in certain crash or near crash-lik e situations,
such as an air bag deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed. The EDR is designed to
record data related to vehicle dynamics and safety systems for a short period
of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record such data as:
• How various systems in your vehicle were operating;
• Whether or not the driver and passenger safety belts were buckled/fas-tened;
• How far (if at all) the driver was depressing the accelerator and/or brake pedal; and,
• How fast the vehicle was traveling.
These data can help provide a better understanding of the circu mstances in
which crashes and injuries occur.
NOTE: EDR data are recorded by your vehicle only if a non-trivi al crash situ-
ation occurs; no data are recorded by the EDR under normal driv ing condi-
tions and no personal data (e.g., name, gender, age, and crash location) are
recorded. However, other parties, such as law enforcement, could combine
the EDR data with the type of personally identifying data routi nely acquired
during a crash investigation.
To read data recorded by an EDR, special equipment is required, and access
to the vehicle or the EDR is needed. In addition to the vehicle manufacturer,
other parties, such as law enforcement, that have the special e quipment, can
read the information if they have access to the vehicle or the EDR.
●Disclosure of the EDR data
Toyota will not disclose the data recorded in an EDR to a third party except
when:
• An agreement from the vehicle’s owner (or the lessee for a lea sed vehi-
cle) is obtained
• In response to an official request by the police, a court of l aw or a govern-
ment agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes witho ut disclosing
information about the specific vehicle or vehicle owner
Event data recorder

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C-HR_OM_USA_OM10684UThe SRS airbag and seat belt pretensioner devices in your Toyot
a contain
explosive chemicals. If the vehicle is scrapped with the airbag s and seat belt
pretensioners left as they are, this may cause an accident such as a fire. Be
sure to have the systems of the SRS airbag and seat belt preten sioner
removed and disposed of by a qualified service shop or by your Toyota dealer
before you scrap your vehicle.
Special handling may apply,
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbag, seat belt pretensioners, and wireless remote con-
trol batteries.
Scrapping of your Toyota
Perchlorate Material
WARNING
■ General precautions while driving
Driving under the influence: Never drive your vehicle when unde r the influ-
ence of alcohol or drugs that have impaired your ability to operate your vehi-
cle. Alcohol and certain drugs delay reaction time, impair judg ment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistake s that other
drivers or pedestrians might make and be ready to avoid acciden ts.
Driver distraction: Always give your full attention to driving. Anything that
distracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serio us injury to you,
your occupants or others.
■ General precaution regar ding children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by p laying with
the windows, or other features of the vehicle. In addition, hea t build-up or
extremely cold temperatures inside the vehicle can be fatal to children.