TOYOTA C-HR 2021 Owners Manual (in English)

4617-2. Steps to take in an emergency
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When trouble arises
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One of the following may be the cause of the problem:
● One or both of the battery t erminals may be disconnected.
● The battery may be discharged. ( P. 465)
● There may be a malfunction in the steering lock system. (vehicl es
with a smart key system)
Contact your Toyota dealer if the problem cannot be repaired, o r if repair
procedures are unknown.
When the engine does not start, the following steps can be used as an
interim measure to start the engine if the engine switch is fun ctioning
normally:
Set the parking brake.
Shift the shift lever to P.
Turn the engine switch to ACCESSORY mode.
Press and hold the engine switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the engine can be started using the above steps, the sy stem
may be malfunctioning. Have the vehicle inspected by your Toyot a
dealer.
The starter motor does not turn over, the interior lights and h ead-
lights do not turn on, o r the horn does not sound.
Emergency start function (vehicles with a smart key system)
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4627-2. Steps to take in an emergency
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If the electronic key does not operate
properly (vehicles with a smar t key system)
Use the mechanical key (P. 114) in order to perform the following
operations:
Locks all the doors
Closes the windows (turn and
hold)
*
Unlocks the door
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 3 seconds
unlocks the other doors.
Opens the windows (turn and
hold)
*
*
: These settings must be customized at your Toyota dealer. ( P. 506)
If communication between the electronic key and vehicle is
interrupted ( P. 136) or the electronic key cannot be used
because the battery is depleted, the smart key system and
wireless remote control can not be used. In such cases, the
doors can be opened and the engine can be started by follow-
ing the procedure below.
Locking and unlocking the doors

4637-2. Steps to take in an emergency
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When trouble arises
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Ensure that the shift lever is in P and depress the brake pedal.
Touch the Toyota emblem side
of the electronic key to the
engine switch.
When the electronic key is
detected, a buzzer sounds and the
engine switch will turn to IGNITION
ON mode.
When the smart key system is
deactivated in customization set-
ting, the engine switch will turn to
ACCESSORY mode.
Firmly depress the brake pedal and check that and mes-
sages are shown on the multi-information display.
Press the engine switch.
In the event that the engine still cannot be started, contact your Toyota
dealer.
Starting the engine
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4647-2. Steps to take in an emergency
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■Stopping the engine
Set the parking brake, shift the shift lever to P and press the engine switch as
you normally do when stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommende d that the
electronic key battery be replaced immediately when the battery is depleted.
( P. 397)
■ Changing engine switch modes
Release the brake pedal and press the engine switch in step ab ove. The
engine does not start and modes will be changed each time the s witch is
pressed. ( P. 184)
■ When the electronic key does not work properly
●Make sure that the smart key system and push button start has n ot been
deactivated in the customization setting. If it is off, turn th e function on.
(Customizable features: P. 500)
● Check if battery-saving mode is set. If it is set, cancel the f unction.
( P. 135)
WARNING
■ When using the mechanical key and operating the power windows
Operate the power window after checking to make sure that there is no pos-
sibility of any passenger having any of their body parts caught in the side
window.
Also, do not allow children to operate the mechanical key. It is possible for
children and other passengers to get caught in the power window .
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4657-2. Steps to take in an emergency
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7
When trouble arises
If the vehicle batter y is discharged
If you have a set of jumper (or booster) cables and a second ve hicle
with a 12-volt battery, you can jump start your vehicle by foll owing the
steps below.
Open the hood. ( P. 358)
Remove the engine cover.
Pull up the both ends of the cover
vertically.
The following procedures may be used to start the engine if the
vehicle’s battery is discharged.
You can also call your Toyota de aler or a qualified repair shop.
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4667-2. Steps to take in an emergency
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Connect the jumper cables according to the following procedure:Connect a positive jumper cable clamp to the positive (+) batte ry
terminal on your vehicle.
Connect the clamp on the other end of the positive cable to the
positive (+) battery termi nal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery term i-
nal on the s econd vehicle.
Connect the clamp at the other e nd of the negative cable to a
solid, stationary, unpainted meta llic point away from the battery
and any moving parts, as shown in the illustration.
Start the engine of the second v ehicle. Increase the engine speed
slightly and maintain at that lev el for approximately 5 minutes to
recharge the batter y of your vehicle.
Vehicles with a smart key syst em: Open and close any of the doo rs
of your vehicle with the engine switch off.3
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4677-2. Steps to take in an emergency
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When trouble arises
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Vehicles without a smart key system:
Maintain the engine speed of the second vehicle and turn the
engine switch to the “ON” position, then start the vehicle’s engine.
Vehicles with a smart key system:
Maintain the engine speed of the second vehicle and turn the
engine switch to IGNITION ON m ode, then start the vehicle’s
engine.
Once the vehicle’s engine has st arted, remove the jumper cables in
the exact reverse order from which they were connected.
To install the engine cover, conduct the removal procedure in
reverse. After installing, check that the fixed pins are inserted
securely.
Once the engine starts, have the vehicle inspected at your Toyota
dealer as soon as possible.
■ Starting the engine when t he battery is discharged
The engine cannot be started by push-starting.
■ To prevent battery discharge
●Turn off the headlights and the air conditioning system while the engine is
stopped.
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic .
■ Charging the battery
The electricity stored in the battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of cer-
tain electrical appliances. If the vehicle is left for a long t ime, the battery may
discharge, and the engine may be unable to start. (The battery recharges
automatically during driving.)
■ Precautions when the battery is discharged (vehicles with a sma rt key
system)
● In some cases, it may not be possible to unlock the doors using the smart
entry & start system when the battery is discharged. Use the wi reless
remote control or the mechanical key to lock or unlock the door s.
● The engine may not start on the first attempt after the battery has recharged
but will start normally after the second attempt. This is not a malfunction.
● The engine switch mode is memorized by the vehicle. When the ba ttery is
reconnected, the system will return to the mode it was in befor e the battery
was discharged. Before disconnecting the battery, turn the engine switch off.
If you are unsure what mode the engine switch was in before the battery dis-
charged, be especially careful when reconnecting the battery.
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4687-2. Steps to take in an emergency
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When replacing the battery
●Use a battery that conforms to European regulations.
● Use a battery that the case size is same as the previous one, 20 hour rate
capacity (20HR) is equivalent or greater, and performance rating (CCA) is
equivalent or greater.
Check the label on top of the battery for the battery size and specifications
(ex. LN2, 60Ah, 345A).
• If the sizes differ, the battery cannot be properly secured.
• If the 20 hour rate capacity is low, even if the time period w here the vehi-
cle is not used is a short time, the battery may discharge and the engine
may not be able to start.
● For details, consult your Toyota dealer.
WARNING
■Avoiding battery fires or explosions
Observe the following precautions to prevent accidentally ignit ing the flam-
mable gas that may be emitted from the battery:
● Make sure each jumper cable is connected to the correct terminal and that
it is not unintentionally in contact with any other than the in tended terminal.
● Do not allow the other end of the jumper cable connected to the “+” termi-
nal to come into contact with any other parts or metal surfaces in the area,
such as brackets or unpainted metal.
● Do not allow the + and - clamps of the jumper cables to come in to contact
with each other.
● Do not smoke, use matches, cigarette lighters or allow open fla me near
the battery.
■ Battery precautions
The battery contains poisonous and corrosive acidic electrolyte , while
related parts contain lead and lead compounds. Observe the foll owing pre-
cautions when handling the battery:
● When working with the battery, always wear safety glasses and t ake care
not to allow any battery fluids (acid) to come into contact wit h skin, clothing
or the vehicle body.
● Do not lean over the battery.
● In the event that battery fluid comes into contact with the skin or eyes,
immediately wash the affected area with water and seek medical attention.
Place a wet sponge or cloth over the affected area until medica l attention
can be received.
● Always wash your hands after handling the battery support, term inals, and
other battery-related parts.
● Do not allow children near the battery.

4697-2. Steps to take in an emergency
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When trouble arises
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NOTICE
■When handling jumper cables
When connecting the jumper cables, ensure that they do not beco me entan-
gled in the cooling fan or engine drive belt.

4707-2. Steps to take in an emergency
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If your vehicle overheats
●The needle of the engine coolant temperature gauge ( P. 9 6 )
enters the red zone or a loss of engine power is experienced (f or
example, the vehicle speed does not increase).
● Steam comes out f rom under the hood.
Stop the vehicle in a safe place and turn off the air condition ing sys-
tem, and then stop the engine.
If you see steam:
Carefully lift the hood after the steam subsides.
If you do not see steam:
Carefully lift the hood.
After the engine has cooled
down sufficiently, inspect the
hoses and radiator core (radia-
tor) for any leaks. Radiator
Cooling fan
If a large amount of coolant
leaks, immediately contact your
Toyota dealer.
The following may indicate that your vehicle is overheating.
Correction procedures
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