TOYOTA COROLLA 2020 Owners Manual (in English)
Manufacturer: TOYOTA, Model Year: 2020, Model line: COROLLA, Model: TOYOTA COROLLA 2020Pages: 588, PDF Size: 13.49 MB
Page 471 of 588

471
COROLLA_U
8
8
When trouble arises
When trouble arises
.8-1. Essential informationEmergency flashers .... 472
If your vehicle has to be  stopped in an emergency.................................. 472
If the vehicle is trapped in  rising water ................ 474
8-2. Steps to take in an emer- gency
If your vehicle needs to be  towed......................... 475
If you think something is  wrong ........................ 479
Fuel pump shut off system .................................. 480
If a warning light turns on or  a warning buzzer sounds.................................. 481
If a warning message is dis- played........................ 490
If you have a flat tire (vehi- cles without spare tire).................................. 493
If you have a flat tire (vehi- cles with a spare tire)
.................................. 503
If the engine will not start .................................. 511
If you lose your keys ... 513
If the electronic key does  not operate properly .. 513
If the vehicle battery is dis- charged ..................... 515If your vehicle overheats
.................................. 519
If the vehicle becomes stuck .................................. 521 
Page 472 of 588

4728-1. Essential information
COROLLA_U
8-1.Essential information
Press the switch.
All the turn signal lights will flash.
To turn them off, press the switch 
once again.
■Emergency flashers
●If the emergency flashers are 
used for a long time while the 
engine is not operating, the bat-
tery may discharge.
●If any of the SRS airbags deploy 
(inflate) or in the event of a strong 
rear impact, the emergency flash-
ers will turn on automatically. 
The emergency flashers will turn 
off automatically after operating 
for approximately 20 minutes. To 
manually turn the emergency 
flashers off, press the switch 
twice. 
(The emergency flashers may not 
turn on automatically depending 
on the force of the impact and 
conditions of the collision.)
1Steadily step on the brake 
pedal with both feet and 
firmly depress it.
Do not pump the brake pedal 
repeatedly as this will increase the 
effort required to slow the vehicle.
2Shift the shift lever to N.
If the shift lever is shifted to N
3 After slowing down, stop the 
vehicle in a safe place by the 
road.
4 Stop the engine.
If the shift lever cannot be 
shifted to N
3 Keep depressing the brake 
pedal with both feet to reduce 
vehicle speed as much as 
possible.
4 Vehicles without a smart key 
system: Stop the engine by 
Emergency flashers
The emergency flashers are 
used to warn other drivers 
when the vehicle has to be 
stopped on the road due to 
a breakdown, etc.
Operating instructions
If  your vehicle has to 
be stopped in an emer-
gency
Only in an emergency, such 
as if it becomes impossible 
to stop the vehicle in the 
normal way, stop the vehicle 
using the following proce-
dure:
Stopping the vehicle 
Page 473 of 588

4738-1. Essential information
COROLLA_U
8
When trouble arises
turning the engine switch to 
ACC.
4 Vehicles with a smart key 
system: To stop the engine, 
press and hold the engine 
switch for 2 consecutive sec-
onds or more, or press it 
briefly 3 times or more in suc-
cession.
5 Stop the vehicle in a safe 
place by the road.
WARNING
■If the engine has to be turned 
off while driving
●Power assist for the brakes and 
steering wheel will be lost, mak-
ing the brake pedal harder to 
depress and the steering wheel 
heavier to turn. Decelerate as 
much as possible before turning 
off the engine.
●Vehicles without a smart key 
system: Never attempt to 
remove the key, as doing so will 
lock the steering wheel. 
Page 474 of 588

4748-1. Essential information
COROLLA_U
Remove the seat belt first.
 If the door can be opened, 
open the door and exit the 
vehicle.
 If the door can not be opened, 
open the window using the 
power window switch and exit 
the vehicle through the win-
dow.
 If the window can not be 
opened using the power win-
dow switch, remain calm, wait 
until the water level inside the 
vehicle rises to the point that 
the water pressure inside of 
the vehicle equals the water 
pressure outside of the vehi-
cle, and then open the door 
and exit the vehicle.
If  the vehicle is 
trapped in rising water
In the event the vehicle is 
submerged in water, remain 
calm and perform the fol-
lowing.
WARNING
■Using an emergency hammer*
for emergency escape
The front side windows and rear 
side windows, as well as the rear 
window can be shattered with an 
emergency hammer
* used for 
emergency escape. However, an 
emergency hammer
* can not 
shatter the windshield as it is lam-
inated glass.
*: Contact your Toyota dealer or 
aftermarket accessory manu-
facturer for furt her information 
about an emergency hammer.
■Escaping the vehicle from the 
window
There are cases where escaping 
the vehicle from the window is not 
possible due to seating position, 
passenger body type, etc. 
When using an emergency ham-
mer, consider your seat location 
and the size of the window open-
ing to ensure that the opening is 
accessible and large enough to 
escape. 
Page 475 of 588

4758-2. Steps to take in an emergency
COROLLA_U
8
When trouble arises
8-2.Steps to take in an emergency
If  your vehicle needs 
to be towed
If towing is necessary, we 
recommend having your 
vehicle towed by your Toy-
ota dealer or commercial 
towing service, using a 
wheel-lift type truck or flat-
bed truck.
Use a safety chain system 
for all towing, and abide by 
all state/provincial and local 
laws.
WARNING
Observe the following precau-
tions.
Failure to do so may result in 
death or serious injury.
■When towing the vehicle
Be sure to transport the vehicle 
with the front wheels raised or 
with all four wheels raised off the 
ground. If the vehicle is towed 
with the front wheels contacting 
the ground, the drivetrain and 
related parts may be damaged.
■While towing
●When towing using cables or 
chains, avoid sudden starts, etc. 
which place excessive stress on 
the towing eyelets, cables or 
chains. The towing eyelets, 
cables or chains may become 
damaged, broken debris may hit 
people, and cause serious dam-
age.
●Do not turn the engine switch 
off.
There is a possibility that the 
steering wheel is locked and 
cannot be operated.
■Installing towing eyelets to 
the vehicle
Make sure that towing eyelets are 
installed securely.
If not securely  installed, towing 
eyelets may come loose during 
towing.
NOTICE
■To prevent damage to the 
vehicle when towing using a 
wheel-lift type truck
●Vehicles without a smart key 
system: Do not tow the vehicle 
from the rear when the engine 
switch is off or the key is 
removed. The steering lock 
mechanism is not strong 
enough to hold the front wheels 
straight.
●Vehicles with a smart key sys-
tem: Do not tow the vehicle from 
the rear when the engine switch 
is off. The steering lock mecha-
nism is not strong enough to 
hold the front wheels straight. 
Page 476 of 588

4768-2. Steps to take in an emergency
COROLLA_U
The following may indicate a 
problem with your transmission. 
Contact your Toyota dealer or 
commercial towing service 
before towing.
The engine is running but the 
vehicle does not move.
 The vehicle makes an abnor-
mal sound.
From the front
Release the parking brake.
Vehicles with an electric parking 
brake: Turn automatic mode off. 
( P.165)
From the rear
Use a towing dolly under the 
front wheels.
NOTICE
●When raising the vehicle, 
ensure adequate ground clear-
ance for towing at the opposite 
end of the raised vehicle. With-
out adequate clearance, the 
vehicle could be damaged while 
being towed.
■To prevent damage to the 
vehicle when towing with a 
sling-type truck
Do not tow with a sling-type truck, 
either from the front or rear.
■To prevent damage to the 
vehicle during emergency 
towing
Do not secure cables or chains to 
the suspension components.
Situations when it is nec-
essary to contact dealers 
before towing
Towing with a wheel-lift 
type truck 
Page 477 of 588

4778-2. Steps to take in an emergency
COROLLA_U
8
When trouble arises
When using a flat-bed truck to 
transport the vehicle, use tire 
strapping belts. Refer to the 
owner's manual of the flat-bed 
truck for the tire strapping 
method.
In order to suppress vehicle 
movement during transporta-
tion, set the parking brake and 
turn the engine switch off.
If a tow truck is not available in 
an emergency, your vehicle may 
be temporarily towed using 
cables or chains secured to the 
emergency towing eyelets. This 
should only be attempted on 
hard surfaced roads for at most 
50 miles (80 km) at under 18 
mph (30 km/h).
A driver must be in the vehicle to 
steer and operate the brakes. 
The vehicle’s wheels, drive train,  axles, steering and brakes must 
be in good condition.
For vehicles with a continuously 
variable transmission, only the 
front towing eyelets may be 
used.
To have your vehicle towed by 
another vehicle, the towing eye-
let must be installed to your 
vehicle.
Install the towing eyelet using 
the following procedure.
1
Take out the towing eyelet. 
( P.494, 504)
2 Remove the eyelet cover 
using a flathead screwdriver.
To protect the bodywork, place a 
rag between the screwdriver and 
the vehicle body as shown in the 
illustration.
1.8 L 4-cylinder (2ZR-FAE) 
engine
NOTICE
■Towing with a sling-type truck
Do not tow with a sling-type truck 
to prevent body damage.
Using a flatbed truck
Emergency towing (vehi-
cles with a towing eyelet)
Emergency towing proce-
dure (vehicles with a tow-
ing eyelet) 
Page 478 of 588

4788-2. Steps to take in an emergency
COROLLA_U
2.0 L 4-cylinder (M20A-FKS) 
engine
3 Insert the towing eyelet into 
the hole and tighten partially 
by hand.
4 Tighten down the towing eye-
let securely using a wheel nut 
wrench or hard metal bar.
5 Securely attach cables or 
chains to the towing eyelet.Take care not to damage the vehi-
cle body.
6Enter the vehicle being towed 
and start the engine.
If the engine does not start, turn the 
engine switch to ON.
7Shift the shift lever to N and 
release the parking brake.
Vehicles with an electric 
parking brake: Turn auto-
matic mode off. ( P.165)
Vehicles with a continuously 
variable transmission: When 
the shift lever cannot be 
shifted:  P. 1 5 4
■While towing (v ehicles with a 
towing eyelet)
If the engine is  not running, the 
power assist for the brakes and 
steering will not function, making 
steering and braking more difficult.
■Wheel nut wrench (vehicles 
with a towing eyelet)
Wheel nut wrench is installed in 
trunk. ( P.504) 
Page 479 of 588

4798-2. Steps to take in an emergency
COROLLA_U
8
When trouble arises
 Fluid leaks under the vehicle.
(Water dripping from the air 
conditioning after use is nor-
mal.)
 Flat-looking tires or uneven 
tire wear
 Engine coolant temperature 
gauge needle continually 
points higher than normal.
 Changes in exhaust sound
 Excessive tire squeal when 
cornering
 Strange noises related to the 
suspension system
 Pinging or other noises 
related to the engine
 Engine missing, stumbling or 
running roughly
 Appreciable loss of power
 Vehicle pulls heavily to one  side when braking
 Vehicle pulls heavily to one 
side when driving on a level 
road
 Loss of brake effectiveness, 
spongy feeling, pedal almost 
touches the floor
If  you think something 
is wrong
If you notice any of the fol-
lowing symptoms, your 
vehicle probably needs 
adjustment or repair. Con-
tact your Toyota dealer as 
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms 
Page 480 of 588

4808-2. Steps to take in an emergency
COROLLA_U
Follow the procedure below to 
restart the engine after the sys-
tem is activated.
1Turn the engine switch to 
ACC or OFF.
2 Restart the engine.
Fuel pump shut off  
system
To minimize the risk of fuel 
leakage when the engine 
stalls or when an airbag 
inflates upon collision, the 
fuel pump shut off system 
stops the supply of fuel to 
the engine.
Restarting the engine
NOTICE
■Before starting the engine
Inspect the ground under the 
vehicle.
If you find that fuel has leaked 
onto the ground, the fuel system 
has been damaged and is in need 
of repair. Do not restart the 
engine.