maintenance TOYOTA COROLLA HYBRID 2021 (in English) User Guide

4227-1. Maintenance and care
COROLLA HV_U
Remove dirt and dust using a
vacuum cleaner. Wipe dirty
surfaces with a cloth damp-
ened with lukewarm water.
 If dirt cannot be removed,
wipe it off with a soft cloth
dampened with neutral deter-
gent diluted to approximately
1%.
Wring out any excess water
from the cloth and thoroughly
wipe off remaining traces of
detergent and water.
■Shampooing the carpets
There are several commercial foam-
ing-type cleaners available. Use a
sponge or brush to apply the foam.
Rub in overlapping circles. Do not
use water. Wipe dirty surfaces and
let them dry. Excellent results are
obtained by keeping the carpet as
dry as possible.
■Handling the seat belts
Clean with mild soap and lukewarm
water using a cloth or sponge. Also
check the belts periodically for
excessive wear, fraying or cuts.
NOTICE
• Steering parts
• Suspension parts
• Brake parts
●Keep the cleaning nozzle at
least 11.9 in. (30 cm) away from
the vehicles bod y. Otherwise
resin section, such as moldings
and bumpers, may be deformed
and damaged. Also, do not con-
tinuously hold the nozzle in the
same place.
●Do not spray the lower part of
the windshield continuously. If
water enters the air conditioning
system intake located near the
lower part of the windshield, the
air conditioning system may not
operate correctly.
●Do not wash the underside of
the vehicle usin g a high pres-
sure car washer.
Cleaning and protect-
ing the vehicle interior
Perform cleaning in a man-
ner appropriate to each
component and its material.
Protecting the vehicle
interior

4237-1. Maintenance and care
COROLLA HV_U
7
Maintenance and care
WA R N I N G
■Water in the vehicle
●Do not splash or spill liquid in
the vehicle, such as on the floor,
in the hybrid battery (traction
battery) air intake vent, and in
the trunk. ( P.422)
Doing so may cause the hybrid
battery, electrical components,
etc. to malfunction or catch fire.
●Do not get any of the SRS com-
ponents or wiring in the vehicle
interior wet.
(  P.31)
An electrical malfunction may
cause the airbags to deploy or
not function properly, resulting
in death or serious injury.
●Vehicles with wireless charger:
Do not let the wireless charger
(  P.402) get wet. Failure to do
so may cause the charger to
become hot and cause burns or
could cause electric shock
resulting in dea th or serious
injury.
■Cleaning the interior (espe-
cially instrument panel)
Do not use polish wax or polish
cleaner. The instrument panel
may reflect off the windshield,
obstructing the dr iver’s view and
leading to an accident, resulting in
death or serious injury.
NOTICE
■Cleaning detergents
●Do not use the f ollowing types
of detergent, as they may dis-
color the vehicle interior or
cause streaks or damage to
painted surfaces:
• Areas other than the seats and steering wheel: Organic sub-
stances such as benzene or
gasoline, alkaline or acidic solu-
tions, dye, and bleach
• Seats: Alkaline or acidic solu- tions, such as th inner, benzene,
and alcohol
• Steering wheel: Organic sub- stances, such as thinner, and
cleaner that contains alcohol
●Do not use polish wax or polish
cleaner. The instrument panel’s
or other interior part’s painted
surface may be damaged.
■Preventing damage to leather
surfaces
Observe the following precautions
to avoid damage to and deteriora-
tion of leather surfaces:
●Remove any dust or dirt from
leather surfaces immediately.
●Do not expose the vehicle to
direct sunlight for extended peri-
ods of time. Park the vehicle in
the shade, especially during
summer.
●Do not place items made of
vinyl, plastic, or containing wax
on the upholstery, as they may
stick to the leather surface if the
vehicle interior heats up signifi-
cantly.
■Water on the floor
Do not wash the v ehicle floor with
water.
Vehicle systems such as the
audio system may be damaged if
water comes into contact with
electrical components such as the
audio system abov e or under the
floor of the vehicle. Water may
also cause the body to rust.
■When cleaning the inside of
the windshield
Do not allow glass cleaner to con-
tact the lens. Also, do not touch
the lens. ( P.183)

4247-1. Maintenance and care
COROLLA HV_U
Remove dirt using a
water-dampened soft cloth or
synthetic chamois.
 Wipe the surface with a dry,
soft cloth to remove any
remaining moisture.
■Cleaning the areas with
satin-finish metal accents
The metal areas use a layer of real
metal for the surface. It is necessary
to clean them regularly. If dirty areas
are left uncleaned for long periods
of time, they may be difficult to
clean.
 Remove dirt and dust using a
vacuum cleaner.
 Wipe off any excess dirt and
dust with a soft cloth damp-
ened with diluted detergent.
Use a diluted water solution of
approximately 5% neutral wool
detergent.
Wring out any excess water
from the cloth and thoroughly
wipe off all remaining traces
of detergent.
 Wipe the surface with a dry,
soft cloth to remove any
remaining moisture. Allow the
leather to dry in a shaded and
ventilated area.
■Caring for leather areas
Toyota recommends cleaning the
interior of the vehicle at least twice a
year to maintain t he quality of the
vehicle’s interior.
 Remove dirt and dust using a
vacuum cleaner.
 Wipe it off with a soft cloth
dampened with neutral deter-
gent diluted to approximately
1%.
 Wring out any excess water
from the cloth and thoroughly
wipe off remaining traces of
detergent and water.
NOTICE
■Cleaning the inside of the rear
window
●Do not use glass cleaner to
clean the rear window, as this
may cause damage to the rear
window defogger heater wires
or antenna. Use a cloth damp-
ened with lukewarm water to
gently wipe the window clean.
Wipe the window in strokes run-
ning parallel to the heater wires
or antenna.
●Be careful not to scratch or
damage the heater wires or
antenna.
Cleaning the areas with
satin-finish metal accents
Cleaning the leather areas
Cleaning the synthetic
leather areas

4257-2. Maintenance
COROLLA HV_U
7
Maintenance and care
7-2.Maintenance
■Repair and replacement
It is recommended that genuine
Toyota parts be used for repairs to
ensure performanc e of each sys-
tem. If non-Toyota parts are used in
replacement or if a repair shop other
than a Toyota dealer performs
repairs, confirm the warranty cover-
age.
■Allow inspection and repairs to
be performed by a Toyota
dealer
●Toyota technicians are
well-trained specialists and are
kept up to date with the latest ser-
vice information. They are well
informed about the operation of all
systems on your vehicle.
●Keep a copy of the repair order. It
proves that the maintenance that
has been performed is under war-
ranty coverage. If any problem
should arise while your vehicle is
under warranty, your Toyota
dealer will promptly take care of it.
General maintenance should be
performed on a daily basis. This
can be done by yourself or by a
Toyota dealer.
Scheduled maintenance should
be performed at specified inter-
vals according to the mainte-
nance schedule.
For details about maintenance
items and schedules, refer to the
“Scheduled Maintenance Guide” or
“Owner’s Manual Supplement”.
Maintenance require-
ments
To ensure safe and econom-
ical driving, day-to-day care
and regular maintenance
are essential. It is the
owner’s responsibility to
perform regular checks.
Toyota recommends the
maintenance below.
WA R N I N G
■If your vehicle is not properly
maintained
Improper maintenance could
result in serious damage to the
vehicle and possible death or seri-
ous injury.
■Handling of the 12-volt bat-
tery
●Engine exhaust, some of its
constituents, and a wide variety
of automobile components con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects and
other reproductive harm. Work
in a well ventilated area.
●Oils, fuels and fluids contained
in vehicles as well as waste pro-
duced by component wear con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects or
other reproductive harm. Avoid
exposure and wash any
affected area immediately.
●12-volt battery posts, terminals
and related accessories con-
tain lead and lead compounds
which are known to cause brain
damage. Wash your hands after
handling. ( P.439)
General maintenance
Scheduled maintenance

4267-2. Maintenance
COROLLA HV_U
■Resetting the message indicat-
ing maintenance is required
After the required maintenance is
performed according to the mainte-
nance schedule, please reset the
message.
To reset the messa ge, follow the
procedure described below:
1 Press or of the meter
control switch to select .
2 Press or to select “Vehi-
cle Settings” and then press and
hold .
3 Press or to select
“Scheduled Maintenance” and
then press .
4 Press or to select “Yes”
and then press .
A message will be displayed on the
multi-information display when the
reset procedure has been com-
pleted.
You can perform some mainte-
nance procedures by yourself.
Please be aware that do-it-your-
self maintenance may affect
warranty coverage.
The use of Toyota repair manuals is
recommended.
For details about warranty cover-
age, refer to the separate “Owner’s
Warranty Information Booklet” or
“Owner’s Manual Supplement”.
Do-it-yourself mainte-
nance
General maintenance
Listed below are the general
maintenance items that
should be performed at the
intervals specified in the
“Owner’s Warranty Informa-
tion Booklet” or “Owner’s
Manual Supplement/Sched-
uled Maintenance Guide”. It
is recommended that any
problem you notice should
be brought to the attention
of your Toyota dealer or
qualified service shop for
advice.
WA R N I N G
■If the hybrid sys tem is operat-
ing
Turn the hybrid system off and
ensure that there is adequate
ventilation before performing
maintenance checks.
Engine compartment
ItemsCheck points
12-volt batteryCheck the connec-
tions. ( P.439)
Brake fluid
Is the brake fluid at
the correct level?
( P.438)
Engine/power
control unit
coolant
Is the
engine/power con-
trol unit coolant at
the correct level?
( P.436)

4277-2. Maintenance
COROLLA HV_U
7
Maintenance and care
Engine oil
Is the engine oil at
the correct level?
(  P.434)
Exhaust sys-
temThere should not
be any fumes or
strange sounds.
Radiator/con-
denser
The radiator and
condenser should
be free from for-
eign objects.
( P.437)
Washer fluid
Is there sufficient
washer fluid?
( P.440)
Vehicle interior
ItemsCheck points
Accelerator
pedal
The accelerator
pedal should move
smoothly (without
uneven pedal effort
or catching).
Brake pedal
• Does the brake
pedal move
smoothly?
• Does the brake pedal have
appropriate
clearance from
the floor?
( P.528)
• Does the brake pedal have the
correct amount
of free play?
( P.528)
ItemsCheck points
Brakes
• The vehicle
should not pull to
one side when
the brakes are
applied.
• The brakes should work
effectively.
• The brake pedal should not feel
spongy.
• The brake pedal should not get
too close to the
floor when the
brakes are
applied.
Head
restraints
Do the head
restraints move
smoothly and lock
securely?
Hybrid trans-
mission “Park”
mechanism
When parked on a
slope and the shift
lever is in P, is the
vehicle securely
stopped?
Indica-
tors/buzzersDo the indicators
and buzzers func-
tion properly?
LightsDo all the lights
come on?
Parking brake
• Does the park-ing brake oper-
ate normally?
• When parked on a slope and the
parking brake is
on, is the vehicle
securely
stopped?
ItemsCheck points

4287-2. Maintenance
COROLLA HV_U
Seat belts
• Do the seat belts operate
smoothly?
• The seat belts should not be
damaged.
Seats
Do the seat con-
trols operate prop-
erly?
Steering wheel
• Does the steer-ing wheel rotate
smoothly?
• Does the steer- ing wheel have
the correct
amount of free
play?
• There should not be any strange
sounds coming
from the steer-
ing wheel.
Vehicle exterior
ItemsCheck points
Doors/trunkDo the doors/trunk
operate smoothly?
Engine hood
Does the engine
hood lock system
work properly?
Fluid leaks
There should not
be any signs of
fluid leakage after
the vehicle has
been parked.
ItemsCheck points
Tires
• Is the tire infla-tion pressure
correct?
• The tires should not be damaged
or excessively
worn.
• Have the tires been rotated
according to the
maintenance
schedule?
• The wheel nuts should not be
loose.
Windshield
wipers
• The wiper blades should not show
any signs of
cracking, split-
ting, wear, con-
tamination or
deformation.
• The wiper blades should clear the
windshield with-
out streaking or
skipping.
ItemsCheck points

4297-2. Maintenance
COROLLA HV_U
7
Maintenance and care
The OBD system determines
that a problem exists some-
where in the emission control
system. Your vehicle may not
pass the I/M test and may need
to be repaired. Contact your
Toyota dealer to service the
vehicle.
 When the 12-volt battery is
disconnected or discharged
Readiness codes that are set
during ordinary driving are erased.
Also, depending on your driving
habits, the readiness codes may
not be completely set.
When the fuel tank cap is
loose
The malfunction indicator lamp
comes on indicating a temporary
malfunction and your vehicle may
not pass the I/M test.
The error code in the OBD sys-
tem will not be cleared unless
the vehicle is driven 40 or more
times.
Contact your Toyota dealer to
prepare the vehicle for re-test-
ing.
Emission inspection
and mainte nance (I/M)
programs
Some states have vehicle
emission inspection pro-
grams which include OBD
(On Board Diagnostics)
checks. The OBD system
monitors the operation of
the emission control sys-
tem.
If the malfunc tion indica-
tor lamp comes on
Your vehicle may not pass
the I/M test in the follow-
ing situations:
When the malfunction
indicator lamp still
remains on after several
driving trips
If your vehicle does not
pass the I/M test

4307-3. Do-it-yourself maintenance
COROLLA HV_U
7-3.Do-it-yourself maintenance
Do-it-yourself ser vice
precautions
If you perform maintenance
by yourself, be sure to fol-
low the correct procedure
as given in these sections.
Maintenance
ItemsParts and tools
12-volt bat-
tery condi-
tion
( P.439)
•Warm water
• Baking soda
•Grease
• Conventional
wrench (for terminal
clamp bolts)
Brake fluid
level
( P.438)
• FMVSS No.116
DOT 3 or SAE
J1703 brake fluid
FMVSS No.116
DOT 4 or SAE
J1704 brake fluid
• Rag or paper towel
• Funnel (used only for adding brake
fluid)
Engine/pow
er control
unit cool-
ant level
( P.436)
• “Toyota Super Long
Life Coolant” or a
similar high quality
ethylene gly-
col-based non-sili-
cate, non-amine,
non-nitrite and
non-borate coolant
with long-life hybrid
organic acid tech-
nology
For the U.S.A.:
“Toyota Super Long
Life Coolant” is
pre-mixed with 50%
coolant and 50%
deionized water.
For Canada:
“Toyota Super Long
Life Coolant” is
pre-mixed with 55%
coolant and 45%
deionized water.
• Funnel (used only for adding coolant)
Engine oil
level
( P.434)
• “Toyota Genuine
Motor Oil” or equiva-
lent
• Rag or paper towel
• Funnel (used only for adding engine
oil)
Fuses
( P.461)• Fuse with same
amperage rating as
original
Hybrid bat-
tery (trac-
tion battery)
air intake
vent
( P.455)
• Vacuum cleaner,
etc.
• Phillips screwdriver
ItemsParts and tools

4317-3. Do-it-yourself maintenance
COROLLA HV_U
7
Maintenance and care
Light bulbs
(  P.463)
• Bulb with same
number and wattage
rating as original
• Flathead screw- driver
•Wrench
Radiator
and con-
denser
(  P.437)

Tire infla-
tion pres-
sure
( P.450)• Tire pressure gauge
• Compressed air
source
Washer
fluid
( P.440)
• Water or washer
fluid containing anti-
freeze (for winter
use)
• Funnel (used only for adding water or
washer fluid)
WA R N I N G
The engine compartment contains
many mechanisms and fluids that
may move suddenly, become hot,
or become electrically energized.
To avoid death or serious injury,
observe the following precautions.
■When working on the engine
compartment
●Make sure that the “ACCES-
SORY” or “IGNITION ON” on
the multi-inform ation display
and the “READY” indicator are
both off.
●Keep hands, clothing and tools
away from the moving fans.
ItemsParts and tools●Be careful not to touch the
engine, power control unit, radi-
ator, exhaust manifold, etc. right
after driving as they may be hot.
Oil and other fluids may also be
hot.
●Do not leave anything that may
burn easily, such as paper and
rags, in the engine compart-
ment.
●Do not smoke, c ause sparks or
expose an open flame to fuel or
the 12-volt battery. Fuel and
12-volt battery fumes are flam-
mable.
●Be extremely cautious when
working on the 12-volt battery. It
contains poisonous and corro-
sive sulfuric acid.
■When working near the elec-
tric cooling fans or radiator
grille
Be sure the power switch is OFF.
With the power switch in ON, the
electric cooling fans may auto-
matically start to r un if the air con-
ditioning is on an d/or the coolant
temperature is high. ( P.437)
■Safety glasses
Wear safety glasses to prevent
flying or falling material, fluid
spray, etc. from getting in your
eyes.
NOTICE
■If you remove the air cleaner
filter
Driving with the ai r cleaner filter
removed may cause excessive
engine wear due to dirt in the air.