trunk TOYOTA COROLLA HYBRID 2021 Owners Manual (in English)

2
COROLLA HV_UTABLE OF CONTENTS
For your information ........................
6
Reading this manual ...................... 11
How to search ................................ 12
Pictorial index ................................ 13
1-1. For safe use Before driving ........................ 24
For safe driving ..................... 25
Seat belts .............................. 27
SRS airbags .......................... 31
Front passenger occupant clas- sification system.................. 41
Exhaust gas precautions....... 46
1-2. Child safety Riding with children ............... 47
Child restraint systems .......... 48
1-3. Emergency assistance Safety Connect ..................... 73
1-4. Hybrid system Hybrid system features ......... 80
Hybrid system precautions .... 83
1-5. Theft deterrent system Immobilizer system ............... 88
Alarm ..................................... 90
2-1. Instrument cluster Warning lights and indicators............................................ 94
Gauges and meters .............. 98
Multi-information display .... 103
Energy monitor/consumption screen .............................. 1093-1. Key information
Keys ................................... 116
3-2. Opening, closing and locking the doors
Doors ................................. 119
Trunk .................................. 123
Smart key system .............. 125
3-3. Adjusting the seats Front seats ......................... 133
Rear seats.......................... 134
Head restraints................... 136
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................... 138
Inside rear view mirror ....... 139
Outside rear view mirrors ... 140
3-5. Opening and closing the win- dows
Power windows .................. 142
4-1. Before driving Driving the vehicle.............. 146
Cargo and luggage ............ 152
Vehicle load limits .............. 155
Trailer towing...................... 155
Dinghy towing .................... 156
4-2. Driving procedures Power (ignition) switch ....... 157
EV drive mode ................... 162
Hybrid transmission ........... 164
Turn signal lever................. 166
Parking brake ..................... 16
7
Brake Hold
......................... 170
1For safety and security
2Vehicle status information
and indicators
3Before driving
4Driving

4TABLE OF CONTENTS
COROLLA HV_U
Command list .....................337
5-12. Mobile Assistant operation Mobile Assistant ................. 341
5-13. Phone operation (Hands-free system for cellular phones)
Quick reference .................. 343
Some basics ...................... 344
Placing a call using the Blue-
tooth
® hands-free system 348
Receiving a call using the Blue-
tooth
® hands-free system 351
Talking on the Bluetooth
®
hands-free system ........... 352
Bluetooth
® phone message
function ............................ 354
5-14. Phone settings Setup .................................. 358
5-15. What to do if... (Bluetooth
®)
Troubleshooting ................. 368
5-16. Connected Services Overview Functional overview ........... 372
Type A: Function achieved by using a smart phone or DCM......................................... 373
Type B: Function achieved by using DCM and the system
......................................... 376
Type C: Function achieved by using DCM ....................... 377
Type D: Function achieved by using DCM and a smartphone
......................................... 377
5-17. Connected Services Opera- tion
Toyota apps ........................ 379
5-18. Toyota apps settings Setup .................................. 3836-1. Using the air conditioning
system and defogger
Automatic air conditioning sys-tem ................................... 386
Heated steering wheel/seat heaters ............................. 393
6-2. Using the interior lights Interior lights list ................. 395
6-3. Using the storage features List of storage features ...... 397
Trunk features .................... 400
6-4. Other interior features Other interior features ........ 401
Garage door opener........... 411
7-1. Maintenance and care Cleaning and protecting the vehicle exterior................. 420
Cleaning and protecting the vehicle interior.................. 422
7-2. Maintenance Maintenance requirements......................................... 425
General maintenance......... 426
Emission inspection and mainte- nance (I/M) programs ...... 429
7-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ................................. 430
Hood .................................. 432
Positioning a floor jack ....... 433
Engine compartment .......... 434
Tires ................................... 441
Tire inflation pressure......... 450
Wheels ............................... 452
Air conditioning filter........... 454
6Interior features
7Maintenance and care

13Pictorial index
Pictorial index
■Exterior
Doors.......................................................... ......................... P.119
Locking/unlocking .............................................. .................. P.119
Opening/closing the side windows ............................... ........ P.142
Locking/unlocking by using the mechanical key .................. P. 5 1 1
Warning messages ............................................... ............... P.122
Trunk ................................................................................... P.123
Opening from inside ............................................ ................. P.124
Opening from outside........................................... ................ P.124
Warning messages ............................................... ............... P.125
Outside rear view mirrors ................................................. P.140
Adjusting the mirror angle ..................................... ............... P.140
Folding the mirrors ............................................ ................... P.141
Defogging the mirrors .......................................... ................ P.387
Windshield wipers.............................................. ................ P.178
Precautions for winter seas on.............................................. P.247
To prevent freezing (windshield wiper de-icer)
*.................... P.390

461-1. For safe use
COROLLA HV_U
Exhaust gas precau-
tions
Harmful substance to the
human body is included in
exhaust gases if inhaled.
WA R N I N G
Exhaust gases include harmful
carbon monoxide (CO), which is
colorless and odorless. Observe
the following precautions.
Failure to do so may cause
exhaust gases enter the vehicle
and may lead to an accident
caused by light-headedness, or
may lead to death or a serious
health hazard.
■Important points while driving
●Keep the trunk lid closed.
●If you smell exhaust gases in
the vehicle even when the trunk
lid is closed, open the windows
and have the vehicle inspected
at your Toyota dealer as soon
as possible.
■When parking
●If the vehicle is in a poorly venti-
lated area or a closed area,
such as a garage, stop the
hybrid system.
●Do not leave the vehicle with
the hybrid system on for a long
time.
If such a situation cannot be
avoided, park the vehicle in an
open space and ensure that
exhaust fumes do not enter the
vehicle interior.
●Do not leave the hybrid system
operating in an area with snow
build-up, or where it is snowing.
If snowbanks build up around
the vehicle while the hybrid sys-
tem is operating, exhaust gases
may collect and enter the vehi-
cle.
■Exhaust pipe
The exhaust system needs to be
checked periodically. If there is a
hole or crack caused by corro-
sion, damage to a joint or abnor-
mal exhaust noise, be sure to
have the vehicle inspected and
repaired by your Toyota dealer.

471-2. Child safety
COROLLA HV_U
1
For safety and security
1-2.Child safety
Riding with children
Observe the following pre-
cautions when children are
in the vehicle.
Use a child restraint system
appropriate for the child,
until the child becomes
large enough to properly
wear the vehicle’s seat belt.
 It is recommended that chil-
dren sit in the rear seats to
avoid accidental contact
with the shift lever, wiper
switch, etc.
 Use the rear door child-pro-
tector lock or the window
lock switch to avoid children
opening the door while driv-
ing or operating the power
window accidentally.
( P.122, 144)
 Do not let small children
operate equipment which
may catch or pinch body
parts, such as the power
window, hood, trunk, seats,
etc.
WA R N I N G
■When children are in the vehi-
cle
Never leave children unattended
in the vehicle, and never allow
children to have or use the key.
Children may be able to start the
vehicle or shift the vehicle into
neutral. There is also a danger
that children ma y injure them-
selves by playing with the win-
dows or other features of the
vehicle. In addition, heat build-up
or extremely cold temperatures
inside the vehicle can be fatal to
children.

491-2. Child safety
COROLLA HV_U
1
For safety and security
WA R N I N G
●For effective protection in auto-
mobile accidents and sudden
stops, a child m ust be properly
restrained, using a seat belt or
child restraint system which is
correctly installed. For installa-
tion details, ref er to the opera-
tion manual enclosed with the
child restraint system. General
installation instruction is pro-
vided in this manual.
●Toyota strongly urges the use of
a proper child restraint system
that conforms to the weight and
size of the child, installed on the
rear seat. According to accident
statistics, the child is safer when
properly restrained in the rear
seat than in the front seat.
●Holding a child in your or some-
one else’s arms is not a substi-
tute for a child restraint system.
In an accident, the child can be
crushed against the windshield
or between the holder and the
interior of the vehicle.
■Handling the child restraint
system
If the child restrai nt system is not
properly fixed in place, the child or
other passengers may be seri-
ously injured or e ven killed in the
event of sudden braking, sudden
swerving, or an accident.
●If the vehicle were to receive a
strong impact from an accident,
etc., it is possib le that the child
restraint system has damage
that is not readily visible. In
such cases, do not reuse the
restraint system.
●For Puerto Rico: Depending on
the child restraint system, instal-
lation may be difficult or impos-
sible. In those cases, check
whether the child restraint sys-
tem is suitable for installment in
the vehicle. (
P.54) Be sure to
install and observe the usage
rules after carefully reading the
child restraint system fixing
method in this manual, as well
as the operation manual
enclosed with the child restraint
system.
●Except for Puerto Rico: Make
sure you have complied with all
installation instructions provided
with the child restraint system
manufacturer and that the sys-
tem is properly secured.
●Keep the child restraint system
properly secured on the seat
even if it is not in use. Do not
store the child restraint system
unsecured in the passenger
compartment.
●If it is necessary to detach the
child restraint system, remove it
from the vehicle or store it
securely in the trunk.

821-4. Hybrid system
COROLLA HV_U
■After the 12-volt battery has dis-
charged or when the terminal
has been removed and installed
during exchange, etc.
The gasoline engine may not stop
even if the vehicle is being driven by
the hybrid battery (traction battery).
If this continues for a few days, con-
tact your Toyota dealer.
■Sounds and vibrations specific
to a hybrid vehicle
There may be no engine sound or
vibration even though the vehicle is
able to move with the “READY” indi-
cator is illuminated. For safety, apply
the parking brake and make sure to
shift the shift lever to P when
parked.
The following sounds or vibrations
may occur when the hybrid system
is operating and are not a malfunc-
tion:
●Motor sounds may be heard from
the engine compartment.
●Sounds may be heard from the
hybrid battery (traction battery)
under the rear seats when the
hybrid system starts or stops.
●Relay operating sounds such as a
snap or soft clank will be emitted
from the hybrid battery (traction
battery), under the rear seats,
when the hybrid system is started
or stopped.
●Sounds from the hybrid system
may be heard when the trunk lid is
open.
●Sounds may be heard from the
transmission when the gasoline
engine starts or stops, when driv-
ing at low speeds, or during idling.
●Engine sounds may be heard
when accelerating sharply.
●Sounds may be heard due to
regenerative braking when the
brake pedal is dep ressed or as
the accelerator pedal is released.
●Vibration may be felt when the
gasoline engine starts or stops.
●Cooling fan sounds may be heard
from the air intake vent on the side
of the lower part of the rear right
seat.
■Maintenance, repair, recycling,
and disposal
Contact your Toyota dealer regard-
ing maintenance, repair, recycling
and disposal. Do n ot dispose of the
vehicle yourself.
■Customization
Some functions can be customized.
(  P.544)
When driving with the gasoline
engine stopped, a sound, which
changes in accordance with the
driving speed, will be played in
order to warn people nearby of
the vehicle’s approach. The
sound will stop when the vehicle
speed exceeds approximately
22 mph (35 km/h).
■Vehicle proximity notification
system
In the following ca ses, the vehicle
proximity notification system may be
difficult for surrounding people to
hear.
●In very noisy areas
●In the wind or the rain
Also, as the vehicle proximity notifi-
cation system is installed on the
front of the vehicle, it may be more
difficult to hear fr om the rear of the
vehicle compared to the front.
Vehicle proximity notifica-
tion system

901-5. Theft deterrent system
COROLLA HV_U
■Items to check before lock-
ing the vehicle
To prevent unexpected trigger-
ing of the alarm and vehicle
theft, make sure of the following:
 Nobody is in the vehicle.
 The windows are closed
before the alarm is set.
 No valuables or other per-
sonal items are left in the
vehicle.
■Setting
Close the doors, trunk and
hood, and lock all the doors.
The system will set automati-
cally after 30 seconds.
The indicator light changes from
NOTICE
■To ensure the system oper-
ates correctly
Do not modify or remove the sys-
tem. If modified or removed, the
proper operation of the system
cannot be guaranteed.
Alar m
The alarm uses light and
sound to give an alert when
an intrusion is detected.
The alarm is triggered in the
following situations when
the alarm is set:
 A locked door or trunk is
unlocked or opened in any
way other than using the
entry function, wireless
remote control or mechani-
cal key. (The doors will lock
again automatically.)
 The hood is opened.
Setting/deactivating/stop-
ping the alarm system

911-5. Theft deterrent system
COROLLA HV_U
1
For safety and security
being on to flashing when the sys-
tem is set.
■Deactivating or stopping
Do one of the following to deac-
tivate or stop the alarms:
 Unlock the doors.
 Turn the power switch to ACC
or ON, or start the hybrid sys-
tem. (The alarm will be deacti-
vated or stopped after a few
seconds.)
■System maintenance
The vehicle has a mainte-
nance-free type alarm system.
■Triggering of the alarm
The alarm may be triggered in the
following situations:
(Stopping the alarm deactivates the
alarm system.)
●A person inside the vehicle opens
a door, the trunk or hood, or
unlocks the vehicle using a door
lock switch or inside lock button.
●The 12-volt battery is recharged or
replaced when the vehicle is locked. (
P.515)
■Alarm-operated door lock
In the following cases, depending
on the situation, the door may auto-
matically lock to prevent improper
entry into the vehicle:
●When a person remaining in the
vehicle unlocks the door and the
alarm is activated.
●While the alarm i s activated, a
person remaining in the vehicle
unlocks the door.
●When recharging or replacing the
12-volt battery
NOTICE
■To ensure the system oper-
ates correctly
Do not modify or remove the sys-
tem. If modified or removed, the
proper operation of the system
cannot be guaranteed.

115
COROLLA HV_U
3
3
Before driving
Before driving
.3-1. Key informationKeys ............................ 116
3-2. Opening, closing and locking the doors
Doors .......................... 119
Trunk ........................... 123
Smart key system ....... 125
3-3. Adjusting the seats Front seats .................. 133
Rear seats................... 134
Head restraints............ 136
3-4. Adjusting the steering wheel and mirrors
Steering wheel ............ 138
Inside rear view mirror .................................. 139
Outside rear view mirrors .................................. 140
3-5. Opening and closing the windows
Power windows ........... 142