TOYOTA HIGHLANDER 2019 Owners Manual (in English)

5717-3. Do-it-yourself maintenance
7
Maintenance and care
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Replacing the following bulbs
If any of the lights listed below has burnt out, have it replac
ed by
your Toyota dealer.
● Side turn signal lights
● Daytime running lights/ parking lights (LED type)
● Front fog lights (LED type)
● Stop lights
● Rear side marker lights
● Stop/tail lights
● High mounted stoplight
● Outer foot lights (if equipped)
■LED light bulbs
The side turn signal lights, daytime running lights/parking lig hts (LED type),
front fog lights (LED type), stop lights, rear side marker ligh ts, stop/tail lights,
high mounted stoplight and outer foot lights (if equipped) consist of a number
of LEDs. If any of the LEDs burns out, take your vehicle to you r Toyota dealer
to have the light replaced.
■ Condensation build-up on the inside of the lens
Temporary condensation build-up on the inside of the headlight lens does not
indicate a malfunction.
Contact your Toyota dealer for more information in the followin g situations:
● Large drops of water have built up on the inside of the lens.
● Water has built up inside the headlight.
■ When replacing light bulbs
P. 557
WARNING
■Replacing light bulbs
● Turn off the lights. Do not attempt to replace the bulb immedia tely after
turning off the lights.
The bulbs become very hot and may cause burns.
● Do not touch the glass portion of the light bulb with bare hands. When it is
unavoidable to hold the glass portion, use and hold with a clea n dry cloth
to avoid getting moisture and oils on the bulb.
Also, if the bulb is scratched or dropped, it may blow out or crack.
● Fully install light bulbs and any parts used to secure them. Fa ilure to do so
may result in heat damage, fire, or water entering the headligh t unit. This
may damage the headlights or cause condensation to build up on the lens.
■ To prevent damage or fire
Make sure bulbs are fully seated and locked.

5727-3. Do-it-yourself maintenance
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573
8When trouble arises
HIGHLANDER_U8-1. Essential information
Emergency flashers .......... 574
If your vehicle has to be stopped in an
emergency ...................... 575
8-2. Steps to take in an emergency
If your vehicle needs to be towed ..................... 577
If you think something is wrong .......................... 581
Fuel pump shut off system ............................ 582
If a warning light turns on or a warning buzzer
sounds ............................ 583
If a warning message is displayed ..................... 593
If you have a flat tire.......... 610
If the engine will not start ................................. 635
If the electronic key does not operate
properly ........................... 637
If the vehicle battery is discharged ................... 640
If your vehicle overheats ........................ 646
If the vehicle becomes stuck ............................... 649

574
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8-1. Essential information
Press the switch.
All the turn signal lights will flash.
To turn them off, press the switch
once again.
■Emergency flashers
If the emergency flashers are used for a long time while the en gine is not
operating, the battery may discharge.
Emergency flashers
The emergency flashers are used to warn other drivers when the
vehicle has to be stopped on the road due to a breakdown, etc.

5758-1. Essential information
8
When trouble arises
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Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase th e effort
required to slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehi cle in a safe place by the road.
Stop the engine.
If the shift lever cann ot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicl e
speed as much as possible.
Vehicles without a smart key
system: Stop the engine by
turning the engine switch to the
“ACC” position.
Vehicles with a smart key sys-
tem: To stop the engine, press
and hold the engine switch for 2
consecutive seconds or more,
or press it briefly 3 times or
more in succession.
Stop the vehicle in a s afe place by the road.
If your vehicle has to be stopped in an
emergency
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, st op the vehicle using the follow-
ing procedure:
1
2
3
4
3
4
Press and hold for 2 seconds or
more, or press briefly 3 times or
more
Q
R

5768-1. Essential information
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WARNING
■If the engine has to be tu rned off while driving
● Power assist for the brakes and steering wheel will be lost, ma king the
brake pedal harder to depress and the steering wheel heavier to turn.
Decelerate as much as possible before turning off the engine.
● Vehicles without a smart key system: Never attempt to remove the key, as
doing so will lock the steering wheel.

577
8
When trouble arises
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8-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● The engine is running but t he vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer o r commercial towing service,
using a wheel-lift type t ruck or flatbed truck.
Use a safety chain system for all towing, and abide by all stat e/
provincial and local laws.
2WD models: If towing your vehic le with a wheel-lift type truck
from the front, the vehicle’s rear wheels and axles must be in
good conditions. ( P. 578, 579)
If they are damaged, use a to wing dolly or flatbed truck.
AWD models: If towing your vehicle with a wheel-lift type truck ,
use a towing dolly. ( P. 578, 579)
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck

5788-2. Steps to take in an emergency
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If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
Towing with a wheel-lift type truck
From the front (2WD models)From the front (AWD models)
Release the parking brake. Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
Using a flatbed truck

5798-2. Steps to take in an emergency
8
When trouble arises
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If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
2WD models: Be sure to transport the
vehicle with the front wheels raised or
with all four wheels raised off the ground.
If the vehicle is towed with the front
wheels contacting the ground, the drive-
train and related parts may be damaged.
AWD models: Be sure to transport the
vehicle with all four wheels raised off the
ground. If the vehicle is towed with the
tires contacting the ground, the drivetrain
or related parts may be damaged, the
vehicle may fly off the truck.

5808-2. Steps to take in an emergency
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NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Vehicles without a smart key system: Do not tow the vehicle fro m the rear
when the engine switch is in the “LOCK” position or the key is removed.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● Vehicles with a smart key system: Do not tow the vehicle from the rear
when the engine switch is off.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or re ar.
■ Recreational towing (behind motor home, etc.)
Never dinghy tow your vehicle to prevent
causing serious damage to the Dynamic
Torque Control AWD system (AWD mod-
els) and transmission. ( P. 223)