key TOYOTA HIGHLANDER 2019 Owners Manual (in English)

TABLE OF CONTENTS2
HIGHLANDER_UFor your information....................... 8
Reading this manual .................... 12
How to search .............................. 13
Pictorial index .............................. 14
1-1. For safe use
Before driving ...................... 26
For safe driving ................... 28
Seat belts ............................ 30
SRS airbags ........................ 40
Front passenger occupant classification system ......... 53
Safety information for children ........................ 60
Child restraint systems ........ 61
Installing child restraints ...... 65
Exhaust gas precautions ..... 79
1-2. Emergency assistance Safety Connect.................... 80
1-3. Theft deterrent system Engine immobilizer system............................... 86
Alarm ................................... 88
2. Instrument cluster Warning lights and indicators........................... 92
Gauge and meters .............. 98
Multi-information display ............................. 101
Eco Driving Indicator ......... 108
Fuel consumption information ...................... 109 3-1. Key information
Keys................................... 114
3-2. Opening, closing and locking the doors
Side doors ......................... 121
Back door .......................... 129
Glass hatch........................ 142
Smart key system .............. 147
3-3. Adjusting the seats Front seats......................... 155
Rear seats ......................... 157
Driving position memory ........................... 164
Head restraints .................. 168
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................... 172
Inside rear view mirror ....... 174
Outside rear view mirrors ............................. 176
3-5. Opening and closing the windows
Power windows.................. 178
Moon roof .......................... 182
Panoramic moon roof ........ 186
1For safety and security
2Instrument cluster
3Operation of each
component

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8 7
6
5
4
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HIGHLANDER_U
10
4-1. Before drivingDriving the vehicle ............. 192
Cargo and luggage............ 201
Vehicle load limits ............. 206
Trailer towing..................... 207
Dinghy towing.................... 223
4-2. Driving procedures Engine (ignition) switch (vehicles without a
smart key system) ........... 224
Engine (ignition) switch (vehicles with a
smart key system) ........... 227
Automatic transmission ..... 233
Turn signal lever................ 239
Parking brake .................... 240
4-3. Operating the lights and wipers
Headlight switch ................ 241
Automatic High Beam ....... 245
Fog light switch ................. 249
Windshield wipers and washer ............................ 250
Rear window wiper and washer ............................ 254 4-4. Refueling
Opening the fuel tank cap ........................... 256
4-5. Using the driving support systems
Toyota Safety Sense P ...... 260
PCS (Pre-Collision System)..... 267
LDA (Lane Departure Alert with steering
control) ............................ 281
Dynamic radar cruise control ................... 291
Stop & Start system ........... 304
Rear view monitor system ............................. 314
BSM (Blind Spot Monitor)......... 323
• BSM function ................. 328
• RCTA function ............... 331
All-wheel drive lock switch .............................. 337
Driving assist systems ....... 338
Downhill assist control system ................. 344
4-6. Driving tips Winter driving tips .............. 346
Utility vehicle precautions ...................... 350
4Driving

TABLE OF CONTENTS6
HIGHLANDER_U7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 502
Cleaning and protecting the vehicle interior ........... 506
7-2. Maintenance Maintenance requirements ................... 509
General maintenance ........ 512
Emission inspection and maintenance (I/M)
programs ......................... 515
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 516
Hood.................................. 518
Positioning a floor jack ...... 520
Engine compartment ......... 521
Tires .................................. 533
Tire inflation pressure........ 544
Wheels .............................. 547
Air conditioning filter .......... 549
Wireless remote control/ electronic key battery ...... 551
Checking and replacing fuses ................ 554
Light bulbs ......................... 558 8-1. Essential information
Emergency flashers ........... 574
If your vehicle has to be stopped in an
emergency....................... 575
8-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 577
If you think something is wrong ........................... 581
Fuel pump shut off system ............................. 582
If a warning light turns on or a warning buzzer
sounds ............................. 583
If a warning message is displayed...................... 593
If you have a flat tire .......... 610
If the engine will not start ................................. 635
If the electronic key does not operate
properly ........................... 637
If the vehicle battery is discharged ................... 640
If your vehicle overheats......................... 646
If the vehicle becomes stuck ................................ 649
7Maintenance and care8When trouble arises

11
HIGHLANDER_UThe SRS airbag and seat belt pretensioner devices in your Toyot
a contain
explosive chemicals. If the vehicle is scrapped with the airbag s and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt preten sioner
removed and disposed of by a qualified service shop or by your Toyota dealer
before you scrap your vehicle.
Special handling may apply, See www.dtsc.ca.gov/hazardouswaste/ perchlo-
rate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbag, seat belt pretensioners, and wireless remote con-
trol batteries.
Scrapping of your Toyota
Perchlorate Material
WARNING
■ General precautions while driving
Driving under the influence: Never drive your vehicle when unde r the influ-
ence of alcohol or drugs that have impaired your ability to operate your vehi-
cle. Alcohol and certain drugs delay reaction time, impair judg ment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistake s that other
drivers or pedestrians might make and be ready to avoid acciden ts.
Driver distraction: Always give your full attention to driving. Anything that
distracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serio us injury to you,
your occupants or others.
■ General precaution regar ding children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by p laying with
the windows, the moon roof, or other features of the vehicle. In addition,
heat build-up or extremely cold temperatures inside the vehicle can be fatal
to children.

14
HIGHLANDER_U
Pictorial index
Pictorial index
■Exterior
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 121
Locking/unlocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 121
Opening/closing the side windows. . . . . . . . . . . . . . . . . . . . . . P. 178
Locking/unlocking by using the mechanical key
* . . . . . . . . . . P. 637
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 595
Back door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 129
Locking/unlocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 121
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 595
Glass hatch
* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 142
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 595
Outside rear view mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 176
Adjusting the mirror angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 176
Folding the mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 176
Driving position memory
* . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 164
Defogging the mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 444, 450
Windshield wipers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 250
Precautions for winter season . . . . . . . . . . . . . . . . . . . . . . . . . P. 346
To prevent freezing (windshield wiper de-icer). . . . . . . . . P. 444, 451
1
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4
5

321-1. For safe use
HIGHLANDER_U
To release plate “B”, press the
release button on buckle “B”.
To release plate “A”, insert the
key ( P. 114) or plate “B” into
the hole on buckle “A”.
Retract the belt slowly when
releasing and stowing the seat
belt.
Holding plate “A” and “B”
together, insert both plates into
the holder on the roof.
Releasing and stowing the seat b elt (for the third center seat)
Release button
Plate “B”
Buckle “B”
1
Buckle “A”
Buckle “A”Plate “B”
Plate “A”
Plate “A”
O
P

461-1. For safe use
HIGHLANDER_U
WARNING
■SRS airbag precautions
● Do not hang coat hangers or other hard objects on the coat hook s. All of
these items could become projectiles and may cause death or ser ious
injury, should the SRS curtain shield airbags deploy.
● If a vinyl cover is put on the area where the SRS driver’s knee airbag will
deploy, be sure to remove it.
● Do not use seat accessories which cover the parts where the SRS side
airbags and SRS seat cushion airbag inflate as they may interfe re with
inflation of the airbags. Such accessories may prevent the side airbags
and seat cushion airbag from activating correctly, disable the system or
cause the side airbags and seat cushion airbag to inflate accid entally,
resulting in death or serious injury.
● Do not strike or apply significant levels of force to the area of the SRS air-
bag components.
Doing so can cause the SRS airbags to malfunction.
● Do not touch any of the component parts immediately after the S RS air-
bags have deployed (inflated) as they may be hot.
● If breathing becomes difficult after the SRS airbags have deplo yed, open a
door or window to allow fresh air in, or leave the vehicle if i t is safe to do
so. Wash off any residue as soon as possible to prevent skin ir ritation.
●Do not attach anything to areas such as
a door, windshield, side window, front or
rear pillar, roof side rail and assist grip.
● Vehicles without a smart key system:
Do not attach any heavy, sharp or hard
objects such as keys and accessories
to the key. The objects may restrict the
SRS driver’s knee airbag inflation or be
thrust into the driver’s seat area by the
force of the deploying airbag, thus caus-
ing a danger.

601-1. For safe use
HIGHLANDER_U
●It is recommended that children sit in the rear seats to avoid acci-
dental contact wit h the shift lever, wiper switch etc.
● Use the rear door child-protector lock or the window lock switc h to
avoid children opening the door while driving or operating the
power window accidentally.
● Do not let small children operate equipment which may catch or
pinch body parts, such as the power window, hood, back door,
seats etc.
Safety information for children
Observe the following precautions when children are in the vehi -
cle.
Use a child restraint system app ropriate for the child, until the
child becomes large enough to properly wear the vehicle’s seat
belt.
WARNING
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by p laying with
the windows or other features of the vehicle. In addition, heat build-up or
extremely cold temperatures inside the vehicle can be fatal to children.

86
HIGHLANDER_U
1-3. Theft deterrent system
Vehicles without a smart key sys-
tem:
The indicator light flashes after
the key has been removed from
the engine switch to indicate that
the system is operating.
The indicator light stops flashing
after the registered key has been
inserted into the engine switch to
indicate that the system has been
canceled.
Vehicles with a smart key system:
The indicator light flashes after the engine switch has been tu rned off
to indicate that the system is operating.
The indicator light stops flashi ng after the engine switch has been
turned to ACCESSORY or IGNITION ON mode to indicate that the
system has been canceled.
Engine immobilizer system
The vehicle’s keys ha ve built-in transponder chips that prevent
the engine from starting if a key has not been previously regis -
tered in the vehicle’s on-board computer.
Never leave the keys inside the vehicle when you leave the vehi-
cle.
This system is designed to help prevent vehicle theft but does
not guarantee absolute security against all vehicle thefts.

871-3. Theft deterrent system
1
For safety and security
HIGHLANDER_U
■System maintenance
The vehicle has a maintenance-free type engine immobilizer syst em.
■ Conditions that may cause the system to malfunction
●If the grip portion of the key is in contact with a metallic ob ject
● If the key is in close proximity to or touching a key to the security system
(key with a built-in transponder chip) of another vehicle
■ Certification for the engine immobilizer system
For vehicles sold in the U.S.A.
FCC ID: MOZRI-42BTY FCC ID: NI4TMIMB-3
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause har mful interfer-
ence; and (2) This device must accept any interference received, including
interference that may cause undesired operation.
Changes or modifications not expressly approved by the party re sponsible for
compliance could void the user's authority to operate the equip ment.
For vehicles sold in Canada
This device complies with Industry Canada licence-exempt RSSs. Operation
is subject to the following two conditions: (1) This device may not cause inter-
ference; and (2) This device must accept any interference, incl uding interfer-
ence that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'lndustrie Canada app licables
aux appareils radio exempts de licence. L'exploitation est auto risée aux deux
conditions suivantes: (1) l'appareil ne doit pas produire de br ouillage; (2) l'util-
isateur de l'appareil doit accepter tout brouillage radioélectr ique subi, même
si le brouillage est susceptible d'en compromettre le fonctionn ement.
NOTICE
■To ensure the system operates correctly
Do not modify or remove the system. If modified or removed, the proper
operation of the system cannot be guaranteed.