wheel TOYOTA HIGHLANDER 2019 Owners Manual (in English)

TABLE OF CONTENTS2
HIGHLANDER_UFor your information....................... 8
Reading this manual .................... 12
How to search .............................. 13
Pictorial index .............................. 14
1-1. For safe use
Before driving ...................... 26
For safe driving ................... 28
Seat belts ............................ 30
SRS airbags ........................ 40
Front passenger occupant classification system ......... 53
Safety information for children ........................ 60
Child restraint systems ........ 61
Installing child restraints ...... 65
Exhaust gas precautions ..... 79
1-2. Emergency assistance Safety Connect.................... 80
1-3. Theft deterrent system Engine immobilizer system............................... 86
Alarm ................................... 88
2. Instrument cluster Warning lights and indicators........................... 92
Gauge and meters .............. 98
Multi-information display ............................. 101
Eco Driving Indicator ......... 108
Fuel consumption information ...................... 109 3-1. Key information
Keys................................... 114
3-2. Opening, closing and locking the doors
Side doors ......................... 121
Back door .......................... 129
Glass hatch........................ 142
Smart key system .............. 147
3-3. Adjusting the seats Front seats......................... 155
Rear seats ......................... 157
Driving position memory ........................... 164
Head restraints .................. 168
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................... 172
Inside rear view mirror ....... 174
Outside rear view mirrors ............................. 176
3-5. Opening and closing the windows
Power windows.................. 178
Moon roof .......................... 182
Panoramic moon roof ........ 186
1For safety and security
2Instrument cluster
3Operation of each
component

3
1
8 7
6
5
4
3
2
9
HIGHLANDER_U
10
4-1. Before drivingDriving the vehicle ............. 192
Cargo and luggage............ 201
Vehicle load limits ............. 206
Trailer towing..................... 207
Dinghy towing.................... 223
4-2. Driving procedures Engine (ignition) switch (vehicles without a
smart key system) ........... 224
Engine (ignition) switch (vehicles with a
smart key system) ........... 227
Automatic transmission ..... 233
Turn signal lever................ 239
Parking brake .................... 240
4-3. Operating the lights and wipers
Headlight switch ................ 241
Automatic High Beam ....... 245
Fog light switch ................. 249
Windshield wipers and washer ............................ 250
Rear window wiper and washer ............................ 254 4-4. Refueling
Opening the fuel tank cap ........................... 256
4-5. Using the driving support systems
Toyota Safety Sense P ...... 260
PCS (Pre-Collision System)..... 267
LDA (Lane Departure Alert with steering
control) ............................ 281
Dynamic radar cruise control ................... 291
Stop & Start system ........... 304
Rear view monitor system ............................. 314
BSM (Blind Spot Monitor)......... 323
• BSM function ................. 328
• RCTA function ............... 331
All-wheel drive lock switch .............................. 337
Driving assist systems ....... 338
Downhill assist control system ................. 344
4-6. Driving tips Winter driving tips .............. 346
Utility vehicle precautions ...................... 350
4Driving

TABLE OF CONTENTS4
HIGHLANDER_U5-1. Basic Operations
Audio system types ........... 356
Entune Audio..................... 357
Steering wheel audio switches ................ 360
AUX Port/USB Port ........... 361
Basic audio operations ...... 362
5-2. Setup Setup menu ....................... 364
General settings ................ 365
Audio settings.................... 366
Display settings ................. 367
Voice settings .................... 368
5-3. Using Entune Audio Selecting the audio source ................... 369
List screen operation ......... 370
Optimal use of Entune Audio .................. 372
5-4. Using the radio Radio operation ................. 373
5-5. Playing an audio CD and MP3/WMA/AAC discs
CD player operation .......... 375
5-6. Using an external device
Listening to an iPod........... 381
Listening to a USB memory device................ 385
Using the AUX port ........... 389 5-7. Connecting Bluetooth
®
Preparations to use
wireless
communication ................ 390
Registering a Bluetooth
®
audio player for the
first time ........................... 394
Registering a Bluetooth
®
phone for the first time..... 395
Registering a Bluetooth
®
device .............................. 396
Connecting a Bluetooth
®
device .............................. 398
Displaying a Bluetooth
®
device details................... 400
Detailed Bluetooth
®
system settings................ 401
5-8. Bluetooth
® Audio
Listening to Bluetooth®
Audio ............................... 402
5-9. Bluetooth
® phone
Using a Bluetooth®
Phone .............................. 403
Making a call...................... 405
Receiving a call ................. 408
Speaking on the phone...... 409
Bluetooth
® phone
message function ............ 412
Using the steering wheel switches ................ 416
Bluetooth
® phone
settings ............................ 417
Contact/Call History Settings ........................... 418
What to do if... (Troubleshooting) ............ 427
5Audio system

5
1
8 7
6
5
4
3
2
9
HIGHLANDER_U
10
5-10. Bluetooth®
Bluetooth®......................... 431
5-11. Using the voice command system
Voice command system............................. 435
6-1. Using the air conditioning system
and defogger
Front manual air conditioning system ........ 442
Front automatic air conditioning system ........ 448
Rear manual air conditioning system ........ 455
Rear automatic air conditioning system ........ 458
Heated steering wheel/ seat heaters/
seat ventilators ................ 461
6-2. Using the interior lights Interior lights list ................ 464
• Interior lights ................. 464
• Personal lights .............. 465 6-3. Using the storage
features
List of storage features ...... 466
• Glove box ...................... 467
• Console box .................. 467
• Bottle holders ................ 468
• Cup holders ................... 469
• Auxiliary boxes .............. 471
• Open tray ...................... 472
Luggage compartment features ........................... 473
6-4. Using the other interior features
Other interior features........ 478
• Sun visors ..................... 478
• Vanity mirrors ................ 478
• Conversation mirror ....... 479
• Clock ............................. 479
• Outside temperature display ........................... 480
• Power outlets ................ 481
• USB charging ports ....... 483
• Rear sunshades ............ 485
• Armrest.......................... 486
• Coat hooks .................... 487
• Assist grips .................... 487
• Side table ...................... 488
Garage door opener .......... 489
Compass ........................... 496
6Interior features

TABLE OF CONTENTS6
HIGHLANDER_U7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 502
Cleaning and protecting the vehicle interior ........... 506
7-2. Maintenance Maintenance requirements ................... 509
General maintenance ........ 512
Emission inspection and maintenance (I/M)
programs ......................... 515
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 516
Hood.................................. 518
Positioning a floor jack ...... 520
Engine compartment ......... 521
Tires .................................. 533
Tire inflation pressure........ 544
Wheels .............................. 547
Air conditioning filter .......... 549
Wireless remote control/ electronic key battery ...... 551
Checking and replacing fuses ................ 554
Light bulbs ......................... 558 8-1. Essential information
Emergency flashers ........... 574
If your vehicle has to be stopped in an
emergency....................... 575
8-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 577
If you think something is wrong ........................... 581
Fuel pump shut off system ............................. 582
If a warning light turns on or a warning buzzer
sounds ............................. 583
If a warning message is displayed...................... 593
If you have a flat tire .......... 610
If the engine will not start ................................. 635
If the electronic key does not operate
properly ........................... 637
If the vehicle battery is discharged ................... 640
If your vehicle overheats......................... 646
If the vehicle becomes stuck ................................ 649
7Maintenance and care8When trouble arises

18Pictorial index
HIGHLANDER_U
■Switches
Automatic High Beam switch . . . . . . . . . . . . . . . . . . . . . . . . P. 245
Stop & Start cancel switch
*1 . . . . . . . . . . . . . . . . . . . . . . . . P. 305
Camera switch
*1, 2
Power back door switch*1 . . . . . . . . . . . . . . . . . . . . . . . . . . P. 129
Windshield wiper de-icer switch . . . . . . . . . . . . . . . . . P. 444, 451
Heated steering wheel switch
*1. . . . . . . . . . . . . . . . . . . . . . P. 462
Intuitive parking assist switch
*1, 2
1
2
3
4
5
6
7

21Pictorial index
HIGHLANDER_UVSC OFF switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 340
“SNOW” button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 234
“DAC” switch
*2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 344
All-wheel drive lock switch
*2 . . . . . . . . . . . . . . . . . . . . . . . . P. 337
Seat heater/ventilator switches
*2. . . . . . . . . . . . . . . . . . . . . P. 462
Seat heater switches
*2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 4 62
*1: For vehicles with Entune Premium Audio or Entune Audio Plus, refer to
“NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”.
*2: If equipped
Type A
Type B
1
2
3
4
5
6

281-1. For safe use
HIGHLANDER_U
Adjust the angle of the seat-
back so that you are sitting
straight up and so that you do
not have to lean forward to
steer. (P. 1 5 5 )
Adjust the seat so that you can
depress the pedals fully and so
that your arms bend slightly at
the elbow when gripping the
steering wheel. ( P. 155)
Lock the head restraint in place with the center of the head restraint
closest to the top of your ears. ( P. 1 6 8 )
Wear the seat belt correctly. ( P. 3 0 )
Make sure that all occupants are wearing their seat belts before driv-
ing the vehicle. ( P. 3 0 )
Use a child restraint system appropriate for the child until th e child
becomes large enough to properly wear the vehicle’s seat belt.
(  P. 61)
For safe driving
For safe driving, adjust the seat and mirror to an appropriate
position before driving.
Correct driving posture
1
2
Correct use of the seat belts
3
4

431-1. For safe use
1
For safety and security
HIGHLANDER_U
Your vehicle is equipped with ADVANCED AIRBAGS designed based
on the US motor vehicle safety standards (FMVSS208). The airbag
sensor assembly (ECU) controls airbag deployment based on infor-
mation obtained from the sensors etc. shown in the system compo -
nents diagram above. This informat ion includes crash severity and
occupant information. As the airbags deploy, a chemical reactio n in
the inflators quickly fills the airbags with non-toxic gas to h elp restrain
the motion of t he occupants.
WARNING
■SRS airbag precautions
Observe the following precautions regarding the SRS airbags.
Failure to do so may cause death or serious injury.
● The driver and all passengers in the vehicle must wear their se at belts
properly.
The SRS airbags are supplemental devices to be used with the se at belts.
● The SRS driver airbag deploys with considerable force, and can cause
death or serious injury especially if the driver is very close to the airbag.
The National Highway Traffic Safety Administration (NHTSA) advi ses:
Since the risk zone for the driver’s airbag is the first 2 - 3 in. (50 - 75 mm)
of inflation, placing yourself 10 in. (250 mm) from your driver airbag pro-
vides you with a clear margin of safety. This distance is measured from
the center of the steering wheel to your breastbone. If you sit less than 10
in. (250 mm) away now, you can change your driving position in several
ways:
• Move your seat to the rear as far as you can while still reach ing the ped-
als comfortably.
• Slightly recline the back of the seat.
Although vehicle designs vary, many drivers can achieve the 10 in. (250
mm) distance, even with the driver seat all the way forward, si mply by
reclining the back of the seat somewhat. If reclining the back of your
seat makes it hard to see the road, raise yourself by using a f irm, non-
slippery cushion, or raise the seat if your vehicle has that feature.
• If your steering wheel is adjustable, tilt it downward. This points the air-
bag toward your chest instead of your head and neck.
The seat should be adjusted as recommended by NHTSA above, whil e
still maintaining control of the foot pedals, steering wheel, and your view
of the instrument panel controls.

451-1. For safe use
1
For safety and security
HIGHLANDER_U
WARNING
■SRS airbag precautions
● Do not allow a child to stand in front of
the SRS front passenger airbag unit or
sit on the knees of a front passenger.
● Do not allow the front seat occupants to
hold items on their knees.
● Do not lean against the door, the roof
side rail or the front, side and rear pil-
lars.
● Do not allow anyone to kneel on the
passenger seat toward the door or put
their head or hands outside the vehicle.
● Do not attach anything to or lean any-
thing against areas such as the dash-
board, steering wheel pad and lower
portion of the instrument panel.
These items can become projectiles
when the SRS driver, front passenger
and driver’s knee airbags deploy.