TOYOTA HIGHLANDER 2020 Accessories, Audio & Navigation (in English)

2414-9. Tips for operating rear seat entertainment system
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
4
Audio/visual system

2424-9. Tips for operating rear seat entertainment system
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)

243
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
5
5
Voice command system
Voice commandsystem
.5-1. Voice command system operation
Voice command system .................................. 244
Natural language under- standing..................... 247
Command list .............. 248
5-2. Mobile Assistant opera- tion
Mobile Assistant .......... 253

2445-1. Voice command system operation
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
5-1.Voice command system operation
■Steering switchTa l k s w i t c h
Voice command system:
• Press the talk switch to start the voice command system. To can-
cel voice command, press and
hold the talk switch.
When an Apple CarPlay/Android
Auto connection is established:
*
• Press and hold the talk switch to start Siri/Google Assistant. To
cancel Siri/Google Assistant,
press the talk switch.
• Press the talk switch to start the voice command system.
*: This function is not made avail-able in some countries or areas.
■Microphone
 It is unnecessary to speak
directly into the microphone
when giving a command.
●Voice commands may not be rec-
ognized if:
• Spoken too quickly.
• Spoken at a low or high volume.
• The windows are open.
• Passengers are talking while
voice commands are spoken.
• The fan speed of the air condition- ing system is set at high.
• The air conditioning vents are turned towards the microphone.
●In the following c onditions, the
system may not recognize the
command properly and using
voice commands may not be pos-
sible:
• The command is incorrect or
unclear. Note that certain words,
accents or speech patterns may
be difficult for the system to recog-
nize.
• There is excessive background noise, such as wind noise.
●Normally, it is necessary to wait
for a beep before saying a com-
mand. To enable th e ability to talk
over prompts and say commands
before the beep, enable the voice
prompt interrupt function. ( P. 7 1 )
●This system may not operate
immediately after the engine
switch is in ACC
or ON.
Voice command sys-
tem
The voice command sys-
tem enables the radio,
phone dialing, etc. to be
operated using voice com-
mands. Refer to the com-
mand list for samples of
voice commands. ( P.248)
Using the voice command
system
A

2455-1. Voice command system operation
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
5
Voice command system
The voice command system is
operated by saying commands
which correspond to a sup-
ported function. To display
examples of commands for sup-
ported functions, select a func-
tion button on the screen after
starting the voice command sys-
tem.
1 Press the talk switch.
 Voice guidance for the voice
command system can be
skipped by pressing the talk
switch.
2 If “Getting Started with Voice”
screen is displayed, select
“OK” or press the talk switch.
( P.246) 3
After hearing a beep, say a
supported command.
 To display sample commands
of the desired function, say
the desired function or select
the desired function button. To
display more commands,
select “More Commands”.
 Selecting “Help” or saying
“Help” prompts the voice com-
mand system to offer exam-
ples of commands and
operation methods.
 Registered POIs, registered
names in the contacts list etc.,
can be said in the place of the
“<>” next to the commands.
( P.248)
For example: Say “Find a restau-
rant”, “Call John Smith” etc.
If a desired outcome is not
shown, or if no selections are
available, perform one of the
following to return to the pre-
vious screen:
• Say “Go back”.
•Select .
To cancel voice recognition,
select , say “Cancel”, or
press and hold the talk switch.
 To perform the voice com-
mand operation again, select
“Start Over” or say “Start
over”.
 To suspend voice command
operation, select “Pause” or
say “Pause”. To resume the
NOTICE
●Do not touch and put a sharp
object to the microphone. It may
cause failure.
Voice command system
operation
Operation from the main
menu

2465-1. Voice command system operation
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
voice command operation,
select “Resume” or press the
talk switch.
●If the system does not respond or
the confirmation screen does not
disappear, press the talk switch
and try again.
●If a voice command cannot be rec-
ognized 3 consecutive times,
voice recognition will be canceled.
●The amount of spoken feedback
received from the system while
using the voice command system
(voice recognition prompts) can
be changed on the voice settings
screen. (P. 7 1 )
●Some voice guidance can be can-
celed by setting voice prompts to
off. Use this setting when it is
desirable to say a command
immediately after pressing the talk
switch and hearing a beep.
To increase voice recognition
performance, use the “Tutori-
als” and “Voice Training” func-
tions on the “Getting Started
with Voice” screen. These func-
tions are only available when
the vehicle is not moving.
The “Tutorials” and “Voice Train-
ing” functions can also be
started on the voice settings
screen. (P. 7 1 )
1 Press the talk switch. 2
Select the desired item to be
set.
Select to display the voice
command tutorials.
Select to train the voice com-
mand system.
The user will be a sked to say 10
sample phrases. This will help the
voice command system adapt to
the user’s accent.
Select to prevent the screen
from being displayed again.
Select to proceed to the
voice command screen.
Increasing the voice rec-
ognition performance
A
B
C
D

2475-1. Voice command system operation
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
5
Voice command system
*: Premium Audio with DCM/ 12.3-inch display model only. This
function is not made available in
some countries or areas.
Text messages can be written
using the dictation function.
To use the dictation function, a
subscription to the connected
services is necessary. Contact
your Toyota dealer for details.
1 Select .
2 Speak to the system.
 Words recognized through
your speech will be displayed.
To confirm the entered text,
select “OK”.
●A keyboard screen will not be dis-
played when the vehicle is being
driven.
●Text message reply with the dicta-
tion function may n ot be available
depending on the type of cellular
phone.
*: Premium Audio with DCM/
12.3-inch display model only. This
function is not made available in
some countries or areas.
Dictation function (English
only)
*
Natural language
understanding*
Due to natural language
speech recognition technol-
ogy, this system recognizes
commands when spoken
naturally. (If a connected
services subscription has
been entered, the system
will be able to connect to
the Cloud and the range of
naturally spoken English
which can be recognized
will be increased.) However,
the system cannot recog-
nize every variation of each
command. In some situa-
tions, it is possible to omit
the command for the proce-
dure and directly state the
desired operation. Not all
voice commands are dis-
played in the function menu.
To use this function, a sub-
scription to the connected
services is necessary. Con-
tact your Toyota dealer for
details.

2485-1. Voice command system operation
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
Recognizable voice commands
and their actions are shown
below.
Frequently used commands
are listed in the following
tables.
 For devices that are not
installed to the vehicle, com-
mands relating to that device
may not be displayed on the
screen. Also, depending on
other conditions, such as
compatibility, some com-
mands may not be displayed
on the screen.
 The functions available may
vary according to the system
installed.
 When an Apple CarPlay/
Android Auto connection is
established, some com-
mands will become unavail-
able.
 Voice recognition language
can be changed. ( P.66)
■Common
■Top menu
*: Vehicle must be parked
Command list
Command list overview
Command list
CommandAction
“Help”
Displays exam-
ples of some of
the available
commands
“Go back”Returns to the
previous screen
“Cancel”
Cancels the
voice command
system
“Start over”Returns to top
menu screen
“Pause”
Temporarily
pauses a voice
session until it is
resumed by
pressing the talk
switch again.
CommandAction
“Show com-
mand examples
for

2495-1. Voice command system operation
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
5
Voice command system
■Navigation*1
*1: Premium Audio/12.3-inch display model only
*2: English and French only
*3: Best recognitio n results occur
when saying the full address
without the zipcode
*4: When the language is set to French, the supported area is
only Quebec Province in Canada
*5: For example; “Ga s stations”,
“Restaurants”, etc.
*6: Major national brands are always supported. Local brands are also
supported with a subscription to
the connected services. Contact
your Toyota dealer for details.
*7: When the language is set to French, the supported area is
only Quebec City in Canada
*8: Used when multiple destinations are set on a route
CommandAction
“Get directions to
city, state>”
*2
Enables setting
a destination by
saying the
address
*3, 4
“Find a egory/POI
name>”
Displays a list of
gory
*5/POI
name
*6> near
the current posi-
tion
“Find a
near my destina-
tion”Displays a list of
near the
destination
“Find a egory> in a
city”
*2
Displays a list of
in a spec-
ified city and
state
*7
“Go home”Displays the
route to home
“Go to favorite
<1-10>”
Sets the location
registered to the
corresponding
favorite number
as the destina-
tion
“Show recent
destinations”
Displays recent
destinations.
Selecting a num-
ber from the list
will start naviga-
tion to the
selected recent
destination.
“Cancel route”Cancels the
route guidance
“Delete destina-
tions”Displays a list of
destination to
delete
*8
“Show egory> icons”
Displays the
specified point of
interest cate-
gory
*5 icons on
the map
CommandAction

2505-1. Voice command system operation
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
■Phone
*: If the system does not recognize the name of a contact, create a
voice tag. ( P.347) The name of
a contact can also be recognized
by adding a voice tag.
■While in a phone call
■While incoming message
notification is displayed
*
*: Full screen message notification must be turned on within the
phone settings ( P.345)
CommandAction
“Call ”*
Places a call to
the specified
contact from the
phone book
“Call
”
*
Places a call to
the specified
phone type of
the contact from
the phone book
“Dial number>”Places a call to
the specified
phone number
“Redial”
Places a call to
the phone num-
ber of the latest
outgoing call
“Call back”
Places a call to
the phone num-
ber of latest
incoming call
“Show recent
calls”Displays the call
history screen
“Send a mes-
sage to tact>”
Sends a text
message to
specified con-
tact from the
phone book
CommandAction
“Send ”
Sends DTMF
tones has speci-
fied
“Mute”
Mutes the micro-
phone (far side
cannot hear the
conversation)
“Unmute”Unmutes the
microphone
CommandAction
“Read message”
Reads the
incoming mes-
sage over the
vehicle speakers
“Ignore”
Ignores the
incoming mes-
sage notification
“Reply”
Initiates sending
a reply to the
incoming mes-
sage
“Call”
Places a call to
the phone num-
ber of incoming
message