engine TOYOTA HIGHLANDER 2020 Owners Manual (in English)

4497-2. Steps to take in an emergency
HIGHLANDER_U
7
When trouble arises
side when braking
 Vehicle pulls heavily to one
side when driving on a level
road
 Loss of brake effectiveness,
spongy feeling, pedal almost
touches the floor
Follow the procedure below to
restart the engine after the sys-
tem is activated.
1Turn the engine switch to
ACC or turn it OFF.
2 Restart the engine.Fuel pump shut off
system
To minimize the risk of fuel
leakage when the engine
stalls or when an airbag
inflates upon collision, the
fuel pump shut off system
stops the supply of fuel to
the engine.
Restarting the engine
NOTICE
■Before starting the engine
Inspect the ground under the
vehicle.
If you find that fuel has leaked
onto the ground, the fuel system
has been damaged and is in need
of repair. Do not restart the
engine.

4507-2. Steps to take in an emergency
HIGHLANDER_U
■Brake system warning light
■Brake system warning light
■High coolant temperature warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
If a war ning light tur ns on or a war ning buzzer
sounds
Calmly perform the following actions if any of the warning
lights comes on or flashes. If a light comes on or flashes, but
then goes off, this does not necessarily indicate a malfunction
in the system. However, if this continues to occur, have the
vehicle inspected by your Toyota dealer.
Actions to the warning lights or warning buzzers
Warning lightDetails/Actions
(U.S.A.)
or
(red)
(Canada)
Indicates that:
 The brake fluid level is low; or
 The brake system is malfunctioning
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. Continuing to drive the vehi-
cle may be dangerous.
Warning lightDetails/Actions
(yellow)
Indicates a malfunction in the electric parking brake
Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightDetails/Actions
Indicates that the engine coolant temperature is too high
Immediately stop the ve hicle in a safe place.
Handling method ( P.487)

4517-2. Steps to take in an emergency
HIGHLANDER_U
7
When trouble arises
■Charging system warning light
■Low engine oil pressure warning light* (warning buzzer)
*: This light illuminates on th e multi-information display.
■Malfunction indicator lamp
■SRS warning light
Warning lightDetails/Actions
Indicates a malfunction in the vehicle’s charging system
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Warning lightDetails/Actions
Indicates that the engine oil pressure is too low
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Warning lightDetails/Actions
(U.S.A.)
or
(Canada)
Indicates a malfunction in:
The electronic engine control system;
 The electronic throttle control system; or
 The electronic automatic transmission control system
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Warning lightDetails/Actions
Indicates a malfunction in:
The SRS airbag system;
 The front passenger occupant classification system; or
 The seat belt pretensioner system
 Have the vehicle inspected by your Toyota dealer
immediately.

4537-2. Steps to take in an emergency
HIGHLANDER_U
7
When trouble arises
■Low fuel level warning light
■Driver’s and front passenger’s seat belt reminder light (warn-
ing buzzer)*
*: Driver’s seat belt warning buzzer:
The driver’s seat belt wa rning buzzer sounds to alert the driver that his or
her seat belt is not fastened. Once the engine switch is turned to ON, the
buzzer sounds. If the seat belt is st ill unfastened, the buzzer sounds inter-
mittently for a certain period of time after the vehicle reaches a certain
speed.
Front passenger’s seat belt warning buzzer:
The front passenger's seat belt warning buzzer sounds to alert the front
passenger that his or her seat belt is not fastened. If the seat belt is unfas-
tened, the buzzer sounds intermittently for a certain period of time after the
vehicle reaches a certain speed.
■Rear passengers’ seat belt reminder light*1 (warning buzzer)*2
*1: This light illuminates on the multi-information display.
*2: Rear passengers’ seat belt warning buzzer:
The rear passengers' seat belt warning buzzer sounds to alert the rear pas-
senger that his or her seat belt is not fastened. If the seat belt is unfas-
tened, the buzzer sounds intermittently for a certain period of time, after the
Warning lightDetails/Actions
Indicates that remaining fuel is approximately 2.7 gal. (10.2
L, 2.2 Imp. gal.) or less
 Refuel the vehicle.
Warning lightDetails/Actions
Warns the driver and/or front pa ssenger to fasten their seat
belts
 Fasten the seat belt.
If the front passenger’s seat is occupied, the front
passenger’s seat belt also needs to be fastened to
make the warning light (warning buzzer) turn off.
Warning lightDetails/Actions
Warns the second and/or third seat passengers to fasten
their seat belts. An indicator corresponding to an unfas-
tened second or th ird seat seat belt will illuminate.
 Fasten the seat belt.

4587-2. Steps to take in an emergency
HIGHLANDER_U
■Electric power steering system
warning light (warning buzzer)
When the battery charge becomes
insufficient or the voltage temporar-
ily drops, the electric power steering
system warning light may come on
and the warning buzzer may sound.
■When the tire pressure warning
light comes on
Inspect the tires to check if a tire is
punctured.
If a tire is punctured: P.464 If none of the tires are punctured:
Turn the engine switch off then turn
it to ON. Check if the tire pressure
warning light comes on or blinks.
If the tire pressure warning light
blinks for 1 minute then stays on
There may be a malfunction in the
tire pressure warning system. Have
the vehicle inspected by your Toyota
dealer immediately.
If the tire pressure warning light
comes on
1 After the temperature of the tires
has lowered sufficiently, check
the inflation pressure of each tire
and adjust them to the specified
level.
2 If the warning light does not turn
off even after several minutes
have elapsed, check that the
inflation pressure of each tire is
at the specified level and perform
initialization. ( P.417)
If the warning light does not turn off
several minutes after the initializa-
tion has been performed, have the
vehicle inspected by your Toyota
dealer immediately.
■The tire pressure warning light
may come on due to natural
causes
The tire pressure warning light may
come on due to natural causes such
as natural air leaks and tire inflation
pressure changes caused by tem-
perature. In this case, adjusting the
tire inflation pressu re will turn off the warning light (afte
r a few minutes).
■When a tire is replaced with a
spare tire
Vehicles with a compact spare tire:
The compact spare tire is not
equipped with a tire pressure warn-
ing valve and transmitter. If a tire
goes flat, the tire pressure warning
light will not turn off even though the
flat tire has been replaced with the
spare tire. Replace the spare tire
with the repaired tire and adjust the
tire inflation pressure. The tire pres-
sure warning light will go off after a
few minutes.
Vehicles with a full-size spare tire:
The spare tire is also equipped with
a tire pressure warning valve and
transmitter. The ti re pressure warn-
ing light will turn on if the tire infla-
tion pressure of the spare tire is low.
If a tire goes flat, the tire pressure
warning light will not turn off even
though the flat tire has been
replaced with the spare tire.
Replace the spare tire with the
repaired tire and adjust the tire infla-
tion pressure. The tire pressure
warning light will go off after a few
minutes.
■Conditions that the tire pres-
sure warning system may not
function properly
 P.414
WARNING
■If both the ABS and the brake
system warning lights remain
on
Stop your vehicle in a safe place
immediately and contact your Toy-
ota dealer.
The vehicle will become
extremely unstable during brak-
ing, and the ABS system may fail,
which could cause an accident
resulting in death or serious injury.

4617-2. Steps to take in an emergency
HIGHLANDER_U
7
When trouble arises
The warning lights and warning buzzers operate as follows depend-
ing on the content of the message. If a message indicates the need
for inspection by a dealer, have the v ehicle inspected by your Toyota
dealer immediately.
*: A buzzer sounds the first time a message is shown on the multi-informa- tion display.
■Warning messages
The warning messages explained
below may differ from the actual
messages according to operation
conditions and vehicle specifica-
tions.
■Warning buzzer
In some cases, the buzzer may not
be heard due to being in a noisy
location or audio sound.
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil level is low. Check
the level of the engine oil, and add if
necessary.
This message may appear if the
vehicle is stopped on a slope. Move
the vehicle to a level surface and
check to see if the message disap-
pears.
Messages and warnings
Warning lightWarning
buzzer
*Warning
-Sounds
 Indicates an important situation, such as
when a system relate d to driving is mal-
functioning or that danger may result if
the correction procedure is not per-
formed
 Indicates a situation, such as when dam-
age to the vehicle or danger may result
Comes on or
flashesSounds
Indicates an important situation, such as
when the systems shown on the
multi-information disp lay may be malfunc-
tioning
-Does not sound
 Indicates a condition, such as malfunc-
tion of electrical components, their condi-
tion, or indicates the need for
maintenance
 Indicates a situation, such as when an
operation has been performed incor-
rectly, or indicates how to perform an
operation correctly

4627-2. Steps to take in an emergency
HIGHLANDER_U
■If “Engine Stopped Steering
Power Low” is displayed
This message is displayed if the
engine is stopped while driving.
When steering wheel operations are
heavier than usual, grip the steering
wheel firmly and operate it using
more force than usual.
■If “Shift to P when Parked” is
displayed
This message is displayed when the
driver’s door is opened without turn-
ing the engine switch off with the
shift lever in any position other than
P. Change the shift lever to P.
■If “Auto Power OFF to Conserve
Battery” is displayed
Power was cut off due to the auto-
matic power off function. Next time
when starting the engine, increase
the engine speed slightly and main-
tain that level for approximately 5
minutes to recharge the battery.
■If “Headlight System Malfunc-
tion Visit Your Dealer” is dis-
played
The following systems may be mal-
functioning. Have the vehicle
inspected by your Toyota dealer
immediately.
●The LED headlight system (if AFS
[Adaptive Front-lighting System]
equipped)
●AFS (Adaptive Front-lighting Sys-
tem) (if equipped)
●The automatic headlight leveling
system (if equipped)
●Automatic High Beam
■If “Radar Cruise Control
Unavailable” is displayed
The dynamic radar cruise control
with full-speed range system cannot
be used temporarily. Use the system
when it becomes available again.
■If “Front Camera Unavailable”
or “Front Camera Unavailable
See Owner's Manual” is dis-
played
The following systems may be sus-
pended until the problem shown in
the message is resolved. ( P.231,
456)
●PCS (Pre-Collision system)
●LTA (Lane Tracing Assist)
●Automatic High Beam
●RSA (Road Sign Assist) (if
equipped)
●Dynamic radar cruise control with
full-speed range
■If “AWD System Overheated
Switching to 2WD Mode” or
“AWD System Overheated 2WD
Mode Engaged” is displayed
(AWD models)
This message may be displayed
when driving under extremely high
load conditions.
Drive the vehicle at low speeds or
stop the vehicle in a safe place with
the engine running until the mes-
sage is cleared.
If the message is not cleared, have
the vehicle inspect ed by your Toyota
dealer.
■If “Check Fuel Cap” is dis-
played
The fuel tank cap is not properly
installed. Correctl y install the fuel
tank cap.
■If “Maintenance Required
Soon” is displayed
Indicates that all maintenance
according to the driven distance on
the maintenance schedule
* should
be performed soon.
Comes on approximately 4500
miles (7200 km) after the message
has been reset. If necessary, per-
form maintenance. Please reset the
message after the maintenance is
performed. ( P.395)

4637-2. Steps to take in an emergency
HIGHLANDER_U
7
When trouble arises
*: Refer to the separate “Scheduled Maintenance” or “Owner’s Man-
ual Supplement” for the mainte-
nance interval applicable to your
vehicle.
■If “Maintenance Required Visit
Your Dealer” is displayed
Indicates that all maintenance is
required to correspond to the driven
distance on the maintenance sched-
ule
*.
Comes on approximately 5000
miles (8000 km) after the message
has been reset. (The indicator will
not work properly unless the mes-
sage has been reset.) Perform the
necessary maintenance. Please
reset the message after the mainte-
nance is performed. ( P.395)
*: Refer to the separate “Scheduled
Maintenance” or “Owner’s Man-
ual Supplement” for the mainte-
nance interval applicable to your
vehicle.
■If “Oil Maintenance Required
Soon” is displayed
Indicates that the engine oil should
be scheduled to be changed.
Check the engine oil and change it if
necessary. After changing the
engine oil, make sure to reset the
message. ( P.394)
■If “Oil Maintenance Required” is
displayed
Indicates that the engine oil should
be changed.
Check and change the engine oil,
and oil filter by your Toyota dealer.
After changing the engine oil, make
sure to reset the message.
(  P.394)
■If a message that indicates the
need for visiting your Toyota
dealer is displayed
The system or part shown on the
multi-information di splay is malfunc- tioning. Have the vehicle inspected
by your Toyota dealer immediately.
■If a message that indicates the
need for referring to Owner’s
Manual is displayed
●If any of the following messages
are shown on the multi-informa-
tion display, it may indicate a mal-
function. Immediately stop the
vehicle and contact your Toyota
dealer.
• “Braking Power Low Stop in a
Safe Place See Owner's Manual”
• “Oil Pressure Low Stop in a Safe Place See Owner's Manual”
• “Charging System Malfunction Stop in a Safe Place See Owner's
Manual”
●If “Smart Key System Malfunction
See Owner's Manual” is shown on
the multi-information display, it
may indicate a malfunction. Have
the vehicle inspected by your Toy-
ota dealer immediately.
●If any of the following messages
are shown on the multi-informa-
tion display, follow the instruc-
tions.
• “Engine Coolant Temp High Stop in a Safe Place See Owner's Man-
ual” ( P.487)
• “High Transmission Fluid Temp See Owner's Manual” ( P.204)
NOTICE
■If “High Power Consumption
Partial Limit on AC/Heater
Operation” is displayed fre-
quently
There is a possible malfunction
relating to the charging system or
the battery may be deteriorating.
Have the vehicle inspected by
your Toyota dealer.

4647-2. Steps to take in an emergency
HIGHLANDER_U
Stop the vehicle in a safe
place on a hard, flat surface.
 Set the parking brake.
 Shift the shift lever to P.
 Stop the engine.
 Turn on the emergency flash-
ers. ( P.442)
 For vehicles with power back
door: Turn off the power back
door system. ( P.515)
If you have a flat tire
Your vehicle is equipped
with a spare tire. The flat tire
can be replaced with the
spare tire.
For details about tires:
P.411
WARNING
■If you have a flat tire
Do not continue driving with a flat
tire.
Driving even a short distance with
a flat tire can damage the tire and
the wheel beyond repair, which
could result in an accident.
Before jacking up the
vehicle

4667-2. Steps to take in an emergency
HIGHLANDER_U
When replacing tires on a vehi-
cle with wheel lock nuts, use the
following procedures to remove
and install the wheel lock nuts.
The wheel lock key is stored in
the tray inside the luggage com-partment. Always return the
wheel lock key to its original
position after use, so that it does
not get lost. (
P.465)
■Removal
For ease of removal, the wheel
lock nut should always be the
first one loosened.
1 Place the wheel lock key on
top of the wheel lock nut,
turning until the wheel lock
key and wheel lock nut pat-
terns engage.
2 Place the wheel nut wrench
on the wheel lock key, and
while applying pressure on
the wheel lock key, loosen
the wheel lock nut.
■Installation
For ease of installation, the
wheel lock nut should always be
the last one tightened.
1 By hand, install a wheel lock
nut on each wheel.
2 Place the wheel lock key on
top of the wheel lock nut,
turning until the wheel lock
key and wheel lock nut pat-
terns engage.
3 Place the wheel nut wrench
on the wheel lock key, and
while applying pressure on
the wheel lock key, tighten
the wheel lock nut to the rec-
ommended torque.
WARNING
●Put the jack properly in its jack
point.
●Do not put any part of your body
under the vehicle while it is sup-
ported by the jack.
●Do not start the engine or drive
the vehicle while the vehicle is
supported by the jack.
●Do not raise the vehicle while
someone is inside.
●When raising the vehicle, do not
put an object on or under the
jack.
●Do not raise the vehicle to a
height greater than that required
to replace the tire.
●Use a jack stand if it is neces-
sary to get under the vehicle.
●When lowering the vehicle,
make sure that there is no-one
near the vehicle. If there are
people nearby, warn them
vocally before lowering.
Wheel lock nut (if
equipped)