TOYOTA HIGHLANDER 2020 Owners Manual (in English)

1914-1. Before driving
HIGHLANDER_U
4
Driving
■GCWR (Gross Combination
Weight Rating)
The maximum allowable gross
combination weight. The gross
combination weight is the sum
of the total vehicle weight
(including the occupants, cargo
and any optional equipment
installed on the vehicle) and the
weight of the trailer being towed
(including the cargo in the
trailer).
■GVWR (Gross Vehicle
Weight Rating)
The maximum allowable gross
vehicle weight. The gross vehi-
cle weight is the total weight of
the vehicle. When towing a
trailer, it is the sum of the vehicle
weight (including the occu-
pants, cargo and any optional
equipment installed on the vehi-
cle) and the tongue weight.
■GAWR (Gross Axle Weight
Rating)
The maximum allowable gross
axle weight. The gross axle
weight is the load placed on
each axle (front and rear).
WARNING
■When towing a trailer
Toyota recommends trailers with
brakes that conform to any appli-
cable federal and state/provincial
regulations.
●If the gross trailer weight
exceeds unbraked TWR, trailer
brakes are required. Toyota rec-
ommends trailers with brakes
that conform to all applicable
federal and state/provincial reg-
ulations.
●Never tap into your vehicle’s
hydraulic system, as this will
lower the vehicle’s braking
effectiveness.
●Never tow a trailer without using
a safety chain securely attached
to both the trailer and the vehi-
cle. If damage occurs to the
coupling unit or hitch ball, there
is danger of the trailer wander-
ing into another lane.
Towing related terms

1924-1. Before driving
HIGHLANDER_U
Front GAWR
Rear GAWR
■TWR (Trailer Weight Rating)
The maximum allowable gross
trailer weight. The gross trailer
weight is the sum of the trailer
weight and the weight of the
cargo in the trailer.
TWR is calculated assuming
base vehicle with one driver,
one front passenger, towing
package (if available), hitch and
hitch systems (if required).
Additional optional equipment, pas-
sengers and cargo in the vehicle
will reduce the trailer weight rating
so as not to exceed GCWR, GVWR
and GAWR.
If the gross trailer weight exceeds
3000 lb. (1360 kg), it is recom-
mended to use a trailer with 2 or
more axles.
With brakes
■Unbraked TWR (Unbraked
Trailer Weight Rating)
The trailer weight rating for tow-
ing a trailer without a trailer ser-
vice brake system.
Without brakes
■Tongue Weight
The load placed on the trailer
hitch ball. ( P.193)

1934-1. Before driving
HIGHLANDER_U
4
Driving
 The gross trailer weight must
never exceed 5000 lb. (2200
kg).
 The gross combination weight
must never exceed the follow-
ing:
• 2WD models: 10830 lb. (4845 kg)
• AWD models: 10935 lb. (4890 kg)
The gross vehicle weight
must never exceed the
GVWR indicated on the Certi-
fication Label. ( P.492)
 The gross axle weight on
each axle must never exceed
the GAWR indicated on the
Certification Label. ( P.492)
 If the gross trailer weight is
over the unbraked TWR,
trailer service brakes are
required.
 If the gross trailer weight is
over 2000 lb. (900 kg), a sway
control device with sufficient
capacity is required.
 If the gross trailer weight is
over 5000 lb. (2200 kg), a
weight distributing hitch with
sufficient capacity is required.
Confirm that the gross trailer
weight, gross combination
weight, gross vehicle weight,
gross axle weight and tongue weight are all within the limits.
■GCWR*
2WD models: 10830 lb. (4845
kg)
AWD models: 10935 lb. (4890
kg)
■TWR*
5000 lb. (2200 kg)
■Unbraked TWR*
1000 lb. (450 kg)
*: These models meet the tow-vehi-
cle trailering requirement of SAE
International per SAE J2807.
 A recommended tongue
weight varies in accordance
with the types of trailers or
towing as described below.
 To ensure the recommended
values shown below, the
trailer must be loaded by
referring to the following
instructions.
• Tongue Weight
The gross trailer weight should be
distributed so that the tongue
weight is 9% to 11%.
(Tongue weight/Gross trailer weight
x 100 = 9% to 11%)
Weight limits
GCWR, TWR and
Unbraked TWR
Trailer Tongue Weight

1944-1. Before driving
HIGHLANDER_U
Gross trailer weight
Tongue weight
If using a weight distributing hitch
when towing, return the front axle to
the same weight as before the
trailer connection.
If front axle weight cannot be mea-
sured directly, measure the front
fender height above the front axle
before connection. Adjust weight
distributing hitch torque until front
fender is returned to the same
height as before connection.
The gross trailer weight, gross axle
weight and tongue weight can be
measured with platform scales
found at a highway weighing sta-
tion, building supply company,
trucking company, junk yard, etc.
Trailer hitch assemblies have
different weight capacities. Toy-
ota recommends the use of Toy-
ota hitch/bracket for your
vehicle. For details, contact your
Toyota dealer.
If you wish to install a trailer
hitch, contact your Toyota
dealer.
 Use only a hitch that con- forms to the gross trailer
weight requirement of your
vehicle.
 Follow the directions supplied
by the hitch manufacturer.
 Lubricate the hitch ball with a
light coating of grease.
 Remove the hitch ball when-
ever you are not towing a
trailer. Remove the trailer
hitch if you do not need it.
After removing the hitch, seal
any mounting hole in the vehi-
cle body to prevent entry of
any substances into the vehi-
cle.
Hitch
NOTICE
■Hitch
Trailer hitch assemblies have dif-
ferent weight ca pacities estab-
lished by the hitch manufacturer.
Even though the vehicle may be
physically capable of towing a
higher weight, the operator must
determine the maximum weight
rating of the particular hitch
assembly and never exceed the
maximum weight rating specified
for the trailer-hitch. Exceeding the
maximum weight rating set by the
trailer-hitch manufacturer can
cause an accident resulting in
death or serious personal injuries.
NOTICE
■When installing a trailer hitch
Use only the position recom-
mended by your Toyota dealer.
Do not install the trailer hitch on
the bumper; this may cause body
damage.

1954-1. Before driving
HIGHLANDER_U
4
Driving
Use the correct trailer ball for
your application. Trailer ball load rating
Matches or exceeds the gross
trailer weight rating of the trailer.
Ball diameter
Matches the size of the trailer cou-
pler. Most couplers are stamped
with the required trailer ball size.
Shank length
Protrudes beyond the bottom of the
lock washer and nut at least 2
threads.
Shank diameter
Matches the ball mount hole diame-
ter size.
Weight carrying ball position:
50.7 in. (1289 mm)
Use the wire harness stored in
the rear end under body.
Please consult your dealer
when installing trailer lights, as
incorrect installation may cause
damage to the vehicle’s lights.
Please take care to comply with
your state’s laws when install-
ing trailer lights.
■Auto current cut-off function
In case of over current, the auto
cut-off function stops the power
flowing to the traile r lights to prevent
damage to the vehicle’s electrical
system.
Selecting trailer ball
Trailer classTypical trailer ball
size
IV2 5/16 in.
II and III2 in.
I1 7/8 in.
Positions for towing hitch
ball
Connecting trailer lights

1964-1. Before driving
HIGHLANDER_UThis function is activated when the
rated current of any of the following
trailer light circuit components is
exceeded:
●Tail lights: maximum 4.5 A
●Stop/turn signal light (right): maxi-
mum 7.8 A
●Stop/turn signal light (left): maxi-
mum 4.5 A
■When the auto current cut func-
tion is activated
If a trailer light does not come on
due to the activation of the auto cur-
rent cut function, the light system
will need to be reset.
Follow the reset procedure shown
below.
●If a tail light does not come on,
turn off the headlight switch.
●If the right-side stop/turn signal
light does not come on, put the
turn signal in the off position or
remove foot from the brake pedal.
●If the left-side stop/turn signal light
does not come on, put the turn
signal in the off position or remove
foot from the brake pedal.
If the emergency flashers do not
operate, press the emergency
flasher switch to turn them off.
After the light system is reset, oper-
ate the light switches again to see if
the lights operate normally.
If the lights do not operate normally,
have the vehicle inspected by your
Toyota dealer.
Your vehicle will handle differ-
ently when towing a trailer. Help
to avoid an accident, death or
serious injury, keep the following
in mind when towing:
 Speed limits for towing a
trailer vary by state or prov-
ince. Do not exceed the
posted towing speed limit.
 Toyota recommends that the
vehicle-trailer speed limit is 65
mph (104 km/h) on a flat,
straight, dry road. Do not
exceed this limit, the posted
towing speed limit or the
speed limit for your trailer as
set forth in your trailer owner’s
manual, whichever is lowest.
Instability of the towing vehi-
cle-trailer combination (trailer
sway) increases as speed
increases. Exceeding speed
limits may cause loss of con-
trol.
 Before starting out, check the
trailer lights, tires and the
vehicle-trailer connections.
Recheck after driving a short
distance.
 Practice turning, stopping and
reversing with the trailer
attached in an area away
from traffic until you become
accustomed to the feel of the
vehicle-trailer combination.
 Reversing with a trailer
attached is difficult and
NOTICE
■Do not directly splice trailer
lights
Do not directly splice trailer lights.
Directly splicing trailer lights may
damage your vehicle’s electrical
system and cause a malfunction.
Trailer towing tips

1974-1. Before driving
HIGHLANDER_U
4
Driving
requires practice. Grip the
bottom of the steering wheel
and move your hand to the
left to move the trailer to the
left. Move your hand to the
right to move the trailer to
right. (This is generally oppo-
site to reversing without a
trailer attached.) Avoid sharp
or prolonged turning. Have
someone guide you when
reversing to reduce the risk of
an accident.
 As stopping distance is
increased when towing a
trailer, vehicle-to vehicle dis-
tance should be increased.
For each 10 mph (16 km/h) of
speed, allow at least one
vehicle and trailer length.
 Avoid sudden braking as you
may skid, resulting in the
trailer jackknifing and a loss of
vehicle control. This is espe-
cially true on wet or slippery
surfaces.
 Avoid jerky starts or sudden
acceleration.
 Avoid jerky steering and
sharp turns, and slow down
before making turn.
 Note that when making a turn,
the trailer wheels will be
closer than the vehicle wheels
to the inside of the turn. Com-
pensate by making a wider
than normal turning radius.
 Slow down before making a turn, in cross winds, on wet or
slippery surfaces, etc.
Increasing vehicle speed can
destabilize the trailer.
 Take care when passing other
vehicles. Passing requires
considerable distance. After
passing a vehicle, do not for-
get the length of your trailer,
and be sure you have plenty
of room before changing
lanes.
 To maintain engine braking
efficiency and charging sys-
tem performance when using
engine braking, do not put the
transmission in D. If in the M
mode, the transmission shift
range position must be in 6 or
lower. ( P.204)
 Instability happens more fre-
quently when descending
steep or long downhill grades.
Before descending, slow
down and downshift. Do not
make sudden downshifts
while descending steep or
long downhill grades.
 Avoid holding the brake pedal
down too long or applying the
brakes too frequently. This
could cause the brakes to
overheat and result in
reduced braking efficiency.
 Due to the added load of the
trailer, your vehicle’s engine
may overheat on hot days (at
temperatures over 85°F
[30°C]) when driving up a long

1984-1. Before driving
HIGHLANDER_U
or steep grade. If the engine
coolant temperature gauge
indicates overheating, imme-
diately turn off the air condi-
tioning (if in use), pull your
vehicle off the road and stop
in a safe spot. (P.487)
 Always place wheel blocks
under both the vehicle’s and
the trailer’s wheels when
parking. Put the transmission
in P and apply the parking
brake. Avoid parking on a
slope, but if unavoidable, do
so only after performing the
following:
1 Apply the brakes and keep
them applied.
2 Have someone place wheel
blocks under both the vehi-
cle’s and trailer’s wheels.
3 When the wheel blocks are in
place, release the brakes
slowly until the blocks absorb
the load.
4 Shift into P and apply the
parking brake.
5 Turn off the engine.
 When restarting after parking
on a slope:
1 With the transmission in P,
start the engine. Be sure to
keep the brake pedal
depressed.
2 Shift into a forward gear. If
reversing, shift into R. 3
If the parking brake is in man-
ual mode, release the park-
ing brake. ( P.209)
4 Release the brake pedal, and
slowly pull or back away from
the wheel blocks. Stop and
apply the brakes.
5 Have someone retrieve the
blocks.

1994-1. Before driving
HIGHLANDER_U
4
Driving
Dinghy towing
Your vehicle is not designed
to be dinghy towed (with 4
wheels on the ground)
behind a motor home.
NOTICE
■To avoid serious damage to
your vehicle
Do not tow your vehicle with the 4
wheels on the ground.
■To prevent causing serious
damage to the transmission
and AWD system
2WD models: Never tow this vehi-
cle from the rear with the front
wheels on the ground.
This may cause serious damage
to the transmission.
Never dinghy tow your vehicle to
prevent causing serious damage
to the Dynamic Torque Control
AWD system (AWD models) or
Dynamic Torque Vectoring AWD
system (AWD models) and trans-
mission.

2004-2. Driving procedures
HIGHLANDER_U
4-2.Driving procedures
1Check that the parking brake
is set.
2 Check that the shift lever is in
P.
3 Firmly depress the brake
pedal.
and a message will be dis-
played on the multi-information dis-
play.
If it is not displayed, the engine
cannot be started.
4 Press the engine switch
shortly and firmly.
When operating the engine switch,
one short, firm press is enough. It is
not necessary to press and hold the
switch.
The engine will crank until it starts
or for up to 30 se conds, whichever
is less.
Continue depressing the brake
pedal until the engine is completely
started.
The engine can be started from any engine switch mode.
■If the engine does not start
●The engine immobilizer system
may not have been deactivated.
(
 P. 6 9 )
Contact your Toyota dealer.
●If a message related to start-up is
shown on the multi-information
display, read the message and fol-
low the instructions.
■If the battery is discharged
The engine cannot be started using
the smart key system. Refer to
P.483to restart the engine.
■Electronic key battery depletion
 P. 1 1 2
■Conditions affecting operation
 P.132
■Note for the entry function
 P.133
■Steering lock function
●After turning the engine switch off
and opening and closing the
doors, the steering wheel will be
locked due to the steering lock
function. Operating the engine
switch again automatically can-
cels the steering lock.
●When the steering lock cannot be
released, “Push Engine Switch
while Turning Steering Wheel in
Either Direction” will be displayed
on the multi-info rmation display.
Check that the shift lever is in P.
Press the engine switch shortly
and firmly while turning the steer-
Engine (ignition)
switch
Performing the following
operations when carrying
the electronic key on your
person starts the engine or
changes engine switch
modes.
Starting the engine