engine overheat TOYOTA HIGHLANDER 2020 Owners Manual (in English)

4TABLE OF CONTENTS
HIGHLANDER_U
Emission inspection and mainte-nance (I/M) programs....... 398
6-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ................................. 400
Hood .................................. 402
Positioning a floor jack ....... 403
Engine compartment .......... 404
Tires ................................... 411
Tire inflation pressure......... 423
Wheels ............................... 425
Air conditioning filter ........... 426
Electronic key battery ......... 428
Checking and replacing fuses ......................................... 429
Headlight aim ..................... 431
Light bulbs .......................... 432
7-1. Essential information Emergency flashers ........... 442
If your vehicle has to be stopped in an emergency .............. 442
If the vehicle is trapped in rising water ................................ 443
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................... 445
If you think something is wrong ......................................... 448
Fuel pump shut off system ......................................... 449
If a warning light turns on or a warning buzzer sounds .... 450
If a warning message is dis- played .............................. 460
If you have a flat tire ........... 464
If the engine will not start ... 478
If you lose your keys .......... 479If the fuel filler door cannot be
opened ............................. 480
If the electronic key does not operate properly............... 481
If the vehicle battery is dis- charged ............................ 483
If your vehicle overheats .... 487
If the vehicle becomes stuck ......................................... 489
8-1. Specifications Maintenance data (fuel, oil level, etc.) .................................. 492
Fuel information ................. 503
Tire information .................. 505
8-2. Customization Customizable features ....... 515
8-3. Initialization Items to initialize ................ 527
9-1. For owners Reporting safety defects for U.S. owners ............................. 530
Seat belt instructions for Cana- dian owners (in French) ... 530
SRS airbag instructions for Canadian owners (in French)......................................... 532
Headlight aim instructions for Canadian owners (in French)
........ ................................. 53

9
What to do if... (Troubleshooting) ......................................... 542
Alphabetical Index.............. 545
7When trouble arises
8Vehicle specifications
9For owners
Index

12Pictorial index
HIGHLANDER_U
Precautions for winter season.... .......................................... P.319
To prevent freezing (windshield wiper de-icer) ............. P.330, 335
Precautions for car wash
*.................................................... P.389
Fuel filler door .................................................................... P.225
Refueling method ................................................................. P.225
Fuel type/fuel tank capacity ................................................. P.495
Tires..................................................................................... P.411
Tire size/inflation pressure ........................................... P.411, 499
Winter tires/tire chains ......................................................... P.319
Checking/rotation/tire pressure warning system .................. P.411
Coping with flat tires............................................................. P.464
Hood .................................................................................... P.402
Opening ............................................................................... P.402
Engine oil ............................................................................. P.495
Coping with overheating ...................................................... P.487
Warning messages .............................................................. P.460
Headlights........................................................................... P.214
Parking lights ..................................................................... P.214
Front turn signal lights ...................................................... P.208
Parking lights
*/daytime running lights............................. P.214
Front side marker lights .................................................... P.214
Front fog lights
*.................................................................. P.220
Stop/tail lights .................................................................... P.214
Tail lights............................................................................. P.214
Back-up lights
Shifting the shift lever to R ................................................... P.204
License plate lights............................................................ P.214
Rear turn signal lights ....................................................... P.208
Light bulbs of the exterior lights for driving
(Replacing method: P.432, Watts: P.501)

812-1. Instrument cluster
HIGHLANDER_U
2
Vehicle status information and indicators
■Display items
 Odometer
Displays the total distance the vehi-
cle has been driven.
Trip meter A/trip meter B
Displays the distance the vehicle
has been driven since the meter
was last reset. Trip meters A and B
can be used to record and display
different distances independently.
Distance until next engine oil
change
Displays the distance the vehicle
can be driven until an oil change is
necessary.
■Changing the display
Each time the “ODO TRIP”
switch is pressed, the displayed
item will be changed. When the
trip meter is displayed, pressing
and holding the switch will reset
the trip meter.
■Pop-up display
In some situations the following
will be temporarily displayed:
Distance until next engine oil
change
Displays the distance until the next
engine oil change. This display will
be displayed in the following situa-
tions:
 When the engine switch is
turned to ON.
 When a warning message
indicating that oil mainte-
nance should be performed
soon or is required is dis-
played.
The brightness of the instrument
panel lights can be adjusted.
NOTICE
●The engine may be overheating
if the engine coolant tempera-
ture gauge is in the red zone
(H). In this case, immediately
stop the vehicle in a safe place,
and check the engine after it
has cooled completely.
(  P.487)
Odometer and trip meter
display
Changing the instrument
panel light brightness

1814-1. Before driving
HIGHLANDER_U
4
Driving
WARNING
■When the vehicle is stopped
●Do not race the engine.
If the shift lever is in any posi-
tion other than P or N, the vehi-
cle may accelerate suddenly
and unexpectedly, causing an
accident.
●In order to prevent accidents
due to the vehicle rolling away,
always keep depressing the
brake pedal while the engine is
running, and apply the parking
brake as necessary.
●If the vehicle is stopped on an
incline, in order to prevent acci-
dents caused by the vehicle roll-
ing forward or backward, always
depress the brake pedal and
securely apply the parking
brake as needed.
●Avoid revving or racing the
engine.
Running the engine at high
speed while the vehicle is
stopped may cause the exhaust
system to overheat, which could
result in a fire if combustible
material is nearby.
■When the vehicle is parked
●Do not leave glasses, cigarette
lighters, spray cans, or soft
drink cans in the vehicle when it
is in the sun.
Doing so may result in the fol-
lowing:
• Gas may leak from a cigarette lighter or spray can, and may
lead to a fire.
• The temperature inside the vehicle may cause the plastic
lenses and plastic material of
glasses to deform or crack.
• Soft drink cans may fracture, causing the contents to spray
over the interior of the vehicle,
and may also cause a short cir-
cuit in the vehicle’s electrical
components.
●Do not leave cigarette lighters in
the vehicle. If a cigarette lighter
is in a place such as the glove
box or on the floor, it may be lit
accidentally when luggage is
loaded or the seat is adjusted,
causing a fire.
●Do not attach adhesive discs to
the windshield or windows. Do
not place containers such as air
fresheners on the instrument
panel or dashboard. Adhesive
discs or containers may act as
lenses, causing a fire in the
vehicle.
●Do not leave a door or window
open if the curved glass is
coated with a metallized film
such as a silver-colored one.
Reflected sunlight may cause
the glass to act as a lens, caus-
ing a fire.
●Always apply the parking brake,
shift the shift lever to P, stop the
engine and lock the vehicle.
Do not leave the vehicle unat-
tended while the engine is run-
ning.
If the vehicle is parked with the
shift lever in P but the parking
brake is not set, the vehicle may
start to move, possibly leading
to an accident.
●Do not touch the exhaust pipes
while the engine is running or
immediately after turning the
engine off.
Doing so may cause burns.

1824-1. Before driving
HIGHLANDER_U
WARNING
■When taking a nap in the vehi-
cle
Always turn the engine off. Other-
wise, if you accidentally move the
shift lever or depress the acceler-
ator pedal, this could cause an
accident or fire due to engine
overheating. Additionally, if the
vehicle is parked in a poorly venti-
lated area, exhaust gases may
collect and enter the vehicle, lead-
ing to death or a serious health
hazard.
■When braking
●When the brakes are wet, drive
more cautiously.
Braking distance increases
when the brakes are wet, and
this may cause one side of the
vehicle to brake differently than
the other side. Also, the parking
brake may not securely hold the
vehicle.
●If the brake booster device does
not operate, do not follow other
vehicles closely and avoid hills
or sharp turns that require brak-
ing.
In this case, braking is still pos-
sible, but the brake pedal
should be depressed more
firmly than usual. Also, the brak-
ing distance will increase. Have
your brakes fixed immediately.
●Do not pump the brake pedal if
the engine stalls.
Each push on the brake pedal
uses up the reserve for the
power-assisted brakes.
●The brake system consists of 2
individual hydraulic systems; if
one of the systems fails, the
other will still operate. In this
case, the brake pedal should be
depressed more firmly than
usual and the braking distance
will increase. Have your brakes
fixed immediately.
■If the vehicle becomes stuck
(AWD models)
Do not spin the wheels exces-
sively when any of the tires is up
in the air, or the vehicle is stuck in
sand, mud, etc. This may damage
the driveline components or pro-
pel the vehicle forward or back-
ward, causing an accident.
NOTICE
■When driving the vehicle
●Do not depress the accelerator
and brake pedals at the same
time during driving, as this may
restrain the engine output.
●Do not use the accelerator
pedal or depress the accelera-
tor and brake pedals at the
same time to hold the vehicle on
a hill.
■When parking the vehicle
Always set the parking brake and
shift the shift lever to P. Failure to
do so may cause the vehicle to
move or the vehicle may acceler-
ate suddenly if the accelerator
pedal is accidentally depressed.
■Avoiding damage to vehicle
parts
●Do not turn the steering wheel
fully in either direction and hold
it there for an extended period
of time.
Doing so may damage the
power steering motor.

1974-1. Before driving
HIGHLANDER_U
4
Driving
requires practice. Grip the
bottom of the steering wheel
and move your hand to the
left to move the trailer to the
left. Move your hand to the
right to move the trailer to
right. (This is generally oppo-
site to reversing without a
trailer attached.) Avoid sharp
or prolonged turning. Have
someone guide you when
reversing to reduce the risk of
an accident.
 As stopping distance is
increased when towing a
trailer, vehicle-to vehicle dis-
tance should be increased.
For each 10 mph (16 km/h) of
speed, allow at least one
vehicle and trailer length.
 Avoid sudden braking as you
may skid, resulting in the
trailer jackknifing and a loss of
vehicle control. This is espe-
cially true on wet or slippery
surfaces.
 Avoid jerky starts or sudden
acceleration.
 Avoid jerky steering and
sharp turns, and slow down
before making turn.
 Note that when making a turn,
the trailer wheels will be
closer than the vehicle wheels
to the inside of the turn. Com-
pensate by making a wider
than normal turning radius.
 Slow down before making a turn, in cross winds, on wet or
slippery surfaces, etc.
Increasing vehicle speed can
destabilize the trailer.
 Take care when passing other
vehicles. Passing requires
considerable distance. After
passing a vehicle, do not for-
get the length of your trailer,
and be sure you have plenty
of room before changing
lanes.
 To maintain engine braking
efficiency and charging sys-
tem performance when using
engine braking, do not put the
transmission in D. If in the M
mode, the transmission shift
range position must be in 6 or
lower. ( P.204)
 Instability happens more fre-
quently when descending
steep or long downhill grades.
Before descending, slow
down and downshift. Do not
make sudden downshifts
while descending steep or
long downhill grades.
 Avoid holding the brake pedal
down too long or applying the
brakes too frequently. This
could cause the brakes to
overheat and result in
reduced braking efficiency.
 Due to the added load of the
trailer, your vehicle’s engine
may overheat on hot days (at
temperatures over 85°F
[30°C]) when driving up a long

1984-1. Before driving
HIGHLANDER_U
or steep grade. If the engine
coolant temperature gauge
indicates overheating, imme-
diately turn off the air condi-
tioning (if in use), pull your
vehicle off the road and stop
in a safe spot. (P.487)
 Always place wheel blocks
under both the vehicle’s and
the trailer’s wheels when
parking. Put the transmission
in P and apply the parking
brake. Avoid parking on a
slope, but if unavoidable, do
so only after performing the
following:
1 Apply the brakes and keep
them applied.
2 Have someone place wheel
blocks under both the vehi-
cle’s and trailer’s wheels.
3 When the wheel blocks are in
place, release the brakes
slowly until the blocks absorb
the load.
4 Shift into P and apply the
parking brake.
5 Turn off the engine.
 When restarting after parking
on a slope:
1 With the transmission in P,
start the engine. Be sure to
keep the brake pedal
depressed.
2 Shift into a forward gear. If
reversing, shift into R. 3
If the parking brake is in man-
ual mode, release the park-
ing brake. ( P.209)
4 Release the brake pedal, and
slowly pull or back away from
the wheel blocks. Stop and
apply the brakes.
5 Have someone retrieve the
blocks.

2014-2. Driving procedures
HIGHLANDER_U
4
Driving
ing wheel left and right.
●To prevent the steering lock motor
from overheating, operation of the
motor may be suspended if the
engine is turned on and off repeat-
edly in a short period of time. In
this case, refrain from operating
the engine switch. After about 10
seconds, the steering lock motor
will resume functioning.
■Electronic key battery
 P. 4 2 8
■Operation of the engine switch
●If the switch is not pressed shortly
and firmly, the engine switch
mode may not change or the
engine may not start.
●If attempting to restart the engine
immediately after turning the
engine switch off, the engine may
not start in some cases. After turn-
ing the engine switch off, please
wait a few seconds before restart-
ing the engine.
■Customization
If the smart key system has been
deactivated in a customized setting,
refer to P.481.
1 Stop the vehicle completely.
2 Set the parking brake
( P.209), and shift the shift
lever to P.
Check the parking brake indicator
is illuminated.
3 Press the engine switch.
The engine will stop, and the meter
display will be extinguished.
4Release the brake pedal and
check that “ACCESSORY” or
“IGNITION ON” is not shown
WARNING
■When starting the engine
Always start the engine while sit-
ting in the driver’s seat. Do not
depress the accelerator pedal
while starting the engine under
any circumstances.
Doing so may cause an accident
resulting in death or serious injury.
■Caution while driving
If engine failure occurs while the
vehicle is moving, do not lock or
open the doors until the vehicle
reaches a safe and complete
stop. Activation of the steering
lock in this circumstance may lead
to an accident, resulting in death
or serious injury.
NOTICE
■When starting the engine
●Do not race a cold engine.
●If the engine becomes difficult to
start or stalls frequently, have
your vehicle checked by your
Toyota dealer immediately.
■Symptoms indicating a mal-
function with the engine
switch
If the engine switch seems to be
operating somewhat differently
than usual, such as the switch
sticking slightly, there may be a
malfunction. Contact your Toyota
dealer immediately.
Stopping the engine

2104-2. Driving procedures
HIGHLANDER_U
When the shift lever is moved
into P, the parking brake will
be set, and the parking brake
indicator light and parking
brake light turn on.
Operate the shift lever with the
brake pedal depressed.
■Turns automatic mode off
While the vehicle is stopped,
press and hold the parking
brake switch until a “EPB Shift
Interlock Function Deactivated”
is shown on the multi-informa-
tion display.
■Parking brake operation
●When the engine switch is not in
ON, the parking brake cannot be
released using the parking brake
switch.
●When the engine switch is not in
ON, automatic mode (automatic
brake setting and releasing) is not
available.
■Parking brake automatic
release function
The parking brake will be released
automatically when the accelerator
pedal is slowly depressed under the
following conditions:
●The driver’s door is closed
●The driver is wearing the seat belt
●The shift lever is in a forward or reverse position.
●The malfunction indicator lamp or
brake system warning light is not
illuminated
If the automatic release function
does not operate, release the park-
ing brake manually.
■If “Parking Brake Temporarily
Unavailable” is displayed on
the multi-information display
If the parking brake is operated
repeatedly over a short period of
time, the system may restrict opera-
tion to prevent overheating. If this
happens, refrain from operating the
parking brake. Normal operation will
return after about 1 minute.
■If “Parking Brake Unavailable”
is displayed on the multi-infor-
mation display
Operate the parking brake switch. If
the message does not disappear
after operating the switch several
times, the system may be malfunc-
tioning. Have the vehicle inspected
by your Toyota dealer immediately.
■Parking brake operation sound
When the parking brake operates, a
motor sound (whirring sound) may
be heard. This does not indicate a
malfunction.
■Parking brake indicator light
and parking brake light
●Depending on the engine switch
mode, the parking brake indicator
light and parking brake light will
turn on and stay on as described
below:
ON: Comes on until the parking
brake is released.
Not in ON: Stays on for approxi-
mately 15 seconds.
●When the engine switch is turned
off with the parking brake set, the
parking brake indicator light and
parking brake light will stay on for
about 15 seconds. This does not
indicate a malfunction.

2244-3. Operating the lights and wipers
HIGHLANDER_U
4 Washer/wiper dual
operation
Pushing the lever operates the
wiper and washer.
The wiper will automatically operate
a couple of times after the washer
squirts.
The washer will auto matically oper-
ate and clean the camera for the
Digital Rearview Mirror
*1 (  P.157)
and rear camera
*2.
*1: If equipped
*2: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM
OWNER’S MANUAL”.
■The rear window wiper and
washer can be operated when
The engine switch is in ON.
■If no washer fluid sprays
Check that the washer nozzle is not
blocked if there is washer fluid in the
washer fluid tank.
■Reverse-linked rear window
wiper function
When the shift lever is shifted to R
when the front wipers are operating,
the rear window wiper will operate
once.
■Customization
Setting of the reverse-linked func-
tion can be changed. ( P.515)
NOTICE
■When the washer fluid tank is
empty
Do not operate the switch continu-
ally as the washer fluid pump may
overheat.