key TOYOTA HIGHLANDER 2023 Service Manual

3525-4. Using the other interior features
illuminated (orange) after charging has completed.
■The wireless charger is not working properly.
The followings are situations in which the wireless charger doe s not
work properly and how to deal with the possible causes.
Operation indicator lightSuspected causes/Handling methodCharging trayCenter display
Orange
(Flashing
repeatedly
once every
second)
Gray
Vehicle to wireless charger communica-
tion failure
→If the engine is running, stop and then
restart the engine.
If the engine switch is in ACC, start the
engine.
Green (Flash-
ing repeatedly
once every
second)
Disappear
Wireless charger and multimedia sys-
tem communica tion failure
→If the engine is running, stop and then
restart the engine.
If the engine switch is in ACC, start the
engine.
Green (illumi-
nates)Blue
AM radio stations are being automati-
cally selected
→Wait until the sys tem has completed
the automatic select ion of AM radio sta-
tions. In the case that automatic selec-
tion cannot be completed, stop
automatic selection.
The smart key system is detecting the
key
→Please wait until the key detection is
complete.

3545-4. Using the other interior features
does not charge, remove the cover
and/or accessories.
■AM radio cooperation function
during charging
●When noise enters the AM radio
during charging, charging fre-
quency will be automatically
changed to reduce noise.
●While the AM radio automatic tun-
ing, charging is temporarily
stopped in order to prevent tuning
error due to noise caused by
charging. When tuning is finished,
charging will be automatically
resumed.
■Charging precautions
●If the electronic key cannot be
detected in the cabin, charging
cannot be performed. When a
door is opened and closed,
charging may be temporarily sus-
pended.
●While charging, the wireless char-
ger and the portable device will
become warm. This is not a mal-
function. If a portable device
becomes warm while charging
and charging stops due to the pro-
tection function of the portable
device, wait until the portable
device cools down and charge it
again.
The fan may start operating to
lower the temperature inside the
wireless charger, however this is
not a malfunction.
■Sound generated during opera-
tion
When the power su pply switch is
turned on or while a portable device
is being identified, operation sounds
may be heard. This is not a malfunc-
tion.
■Cleaning the wireless charger
 P. 3 7 3
WARNING
■Caution while driving
When charging a portable device,
for safety reasons, the driver
should not operate the main part
of the portable device while driv-
ing.
■Caution while in motion
Do not charge lightweight devices
such as wireless headphones
while in motion. These devices
are very light and may be ejected
from the charging tray, which may
lead to unforeseen accidents.
■Caution regarding interfer-
ence with electronic devices
People with implantable cardiac
pacemakers, cardiac resynchroni-
zation therapy pacemakers or
implantable cardioverter def ibrilla-
tors, as well as any other electri-
cal medical device, should consult
their physician about the usage of
the wireless charger.
■To prevent malfunctions or
burns
Observe the following precau-
tions.
Failure to do so may result in an
equipment failure and damage,
catch fire, burns due to overheat
or electric shock.
●Do not insert any metallic
objects between the charging
area and the portable device
while charging.
●Do not attach a n aluminum
sticker or other metallic objects
to the charge area.
●Do not attach a n aluminum
sticker or other metallic objects
to the side of the portable
device (or to its case or cover)
that touches the charge area.

3565-4. Using the other interior features
Second seats (8-seat models)
Pull the armrest down for use.
Second seats (7-seat models)
Pull the armrest down for use.
NOTICE
• A metal accessory
• A case or cover made of metal
• A case which ha s magnet in it
on the charging side of the por-
table device
●Electric wave type wireless
remote controls are being used
nearby
●The electronic key is not inside
the vehicle
●2 or more portable devices are
placed on the charging tray at
the same time
If charging is abnormal or the
operation indicator light contin-
ues to flash for any other reason,
the wireless charger may be mal-
functioning. Contact your Toyota
dealer.
■To prevent malfunctions and
data corruptions
●When charging, bringing a
credit, or other magnetic card,
or magnetic storage media
close to the charge area may
clear any stored data due to
magnetic influence. Also, do not
bring a wristwatch or other pre-
cision instrument close to the
charge area since doing so may
cause it to malfunction.
●Do not charge with a non-con-
tact IC card such as a transpor-
tation system IC card inserted
between the charging side of a
portable device and the charge
area. The IC chip may become
extremely hot and damage the
portable device or IC card. Be
especially careful not to charge
a portable device inside a case
or cover with a non-contact IC
card attached.
●Do not leave portable devices
inside the vehicle. The inside of
the vehicle can become hot in
extreme heat, which could
cause a malfunction.
■If the smartphone OS has
been updated
If the smartphone OS has been
updated to a newer version, its
charging specifications may have
changed significantly.
For details, check the information
on the manufacturer’s website.
■To prevent battery discharge
Do not use the wireless charger
for a long period of time with the
engine is stopped.
Armrest

369
6
6
Maintenance and care
Maintenance and care
.6-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 370
Cleaning and protecting the vehicle interior ........... 373
6-2. Maintenance Maintenance requirements.................................. 376
General maintenance.. 378
Emission inspection and maintenance (I/M) pro-
grams ........................ 380
6-3. Do-it-yourself mainte- nance
Do-it-yourself service pre- cautions ..................... 382
Hood ........................... 384
Positioning a floor jack .................................. 385
Engine compartment ... 386
Tires ............................ 393
Tire inflation pressure.. 405
Wheels ......... ...............407
Air conditioning filter .... 408
Electronic key battery.. 410
Checking and replacing fuses.......................... 412
Headlight aim .............. 414
Light bulbs................... 415

3706-1. Maintenance and care
6-1.Maintenance and care
Working from top to bottom,
liberally apply water to the
vehicle body, wheel wells and
underside of the vehicle to
remove any dirt and dust.
 Wash the vehicle body using
a sponge or soft cloth, such
as a chamois.
 For hard-to-remove marks,
use car wash soap and rinse
thoroughly with water.
 Wipe away any water.
 Wax the vehicle when the
waterproof coating deterio-
rates.
If water does not bead on a clean
surface, apply wax when the vehi-
cle body is cool.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors
• Turn off the power back door (if equipped)
Start washing from the front of the
vehicle. Extend the mirrors before
driving.
●Brushes used in automatic car
washes may scratch the vehicle
surface, parts (wheel, etc.) and harm your vehicle’s paint.
●Rear spoiler may not be washable
in some automatic car washes.
There may also be an increased
risk of damage to vehicle.
■High pressure car washes
As water may enter the cabin, do
not bring the nozzle tip near the
gaps around the doors or perimeter
of the windows, or spray these
areas continuously.
■When using a car wash
If the door handle becomes wet
while the electronic key is within the
effective range, the door may lock
and unlock repeatedly. In that case,
follow the following correction pro-
cedures to wash the vehicle:
●Place the key in a position 6 ft. (2
m) or more separate from the
vehicle while the vehicle is being
washed. (Take care to ensure that
the key is not stolen.)
●Set the electronic key to bat-
tery-saving mode to disable the
smart key system. ( P.132)
■Wheels and wheel ornaments
●Remove any dirt immediately by
using a neutral detergent.
●Wash detergent off with water
immediately after use.
●To protect the paint from damage,
make sure to obs erve the follow-
ing precautions.
• Do not use acidic, alkaline or abrasive detergent
• Do not use hard brushes
• Do not use detergent on the
wheels when they are hot, such
as after driving or parking in hot
weather
■Brake pads and calipers
Rust may form if the vehicle is
parked with wet brake pads or disc
rotors, causing them to stick. Before
parking the vehicle after it is
washed, drive slo wly and apply the
brakes several times to dry the
Cleaning and protect-
ing the vehicle exte-
rior
Perform cleaning in a man-
ner appropriate to each
component and its material.
Cleaning instructions

3916-3. Do-it-yourself maintenance
6
Maintenance and care
Check the battery as follows.
■Battery exterior
Make sure that the battery termi-
nals are not corroded and that
there are no loose connections,
cracks, or loose clamps.
Terminals
Hold-down clamp
■Before recharging
When recharging, the battery pro-
duces hydrogen gas which is flam-
mable and explosive. Therefore,
observe the followi ng precautions
before recharging:
●If recharging with the battery
installed on the vehicle, be sure to
disconnect the ground cable.
●Make sure the power switch on
the charger is off when connecting
and disconnecting the charger
cables to the battery.
■After recharging/reconnecting
the battery
The engine may not start. Follow the
procedure below to initialize the sys-
tem.
1 Shift the shift lever to P.
2 Open and close any of the doors.
3 Restart the engine.
●Unlocking the doors using the
smart key system may not be pos-
sible immediately after reconnect-
ing the battery. If this happens,
use the wireless remote control or
the mechanical key to lock/unlock
the doors.
●Start the engine with the engine
switch in ACC. T he engine may
not start with th e engine switch
turned off. However, the engine
will operate normally from the sec-
ond attempt.
●The engine switch mode is
recorded by the vehicle. If the bat-
tery is disconnected and recon-
nected, the vehicle will return the
engine switch mode to the status it
was in before the battery was dis-
connected. Make sure to turn off
the engine before disconnecting
the battery. Take extra care when
connecting the battery if the
engine switch mode prior to the
battery being disconnected is
unknown.
If the system will not start even after
multiple attempts, contact your Toy-
WARNING
■When filling the reservoir
Take care as brake fluid can harm
your hands and eyes and damage
painted surfaces.
If fluid gets on your hands or in
your eyes, flush t he affected area
with clean water immediately.
If you still experien ce discomfort,
see a doctor.
NOTICE
■If the fluid level is low or high
It is normal for the brake fluid level
to go down slightly as the brake
pads wear out or when the fluid
level in the accumulator is high.
If the reservoir needs frequent
refilling, there may be a serious
problem.
Battery

4106-3. Do-it-yourself maintenance
■If the electronic key battery is
depleted
The following symptoms may occur:
●The smart key system and wire-
less remote contr ol will not func-
tion properly.
●The operational range will be
reduced.
 Flathead screwdriver
 Small flathead screwdriver
 Lithium battery CR2032
■Use a CR2032 lithium battery
●Batteries can be purchased at
your Toyota dealer, local electrical
appliance shops or camera stores.
●Replace only with the same or
equivalent type recommended by
the manufacturer.
●Dispose of used ba tteries accord-
ing to the local laws.
1 Release the lock and remove
the mechanical key.
2 Remove the key cover.
To prevent damage to the key,
cover the tip of the flathead screw-
driver with a rag.
3Remove the depleted battery.
When removing the cover, the elec-
tronic key module may stick to the
cover and the batt ery may not be
visible. In this case, remove the
electronic key module in order to
remove the battery.
When removing the battery, use a
screwdriver of an appropriate size.
Insert a new battery with the “+” ter-
Electronic key batter y
Replace the battery with a
new one if it is depleted.
You will need the follow-
ing items:
Replacing the battery

4116-3. Do-it-yourself maintenance
6
Maintenance and care
minal facing up.
WARNING
■Battery precautions
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
●Do not swallow the battery.
Doing so may cause chemical
burns.
●A coin battery o r button battery
is used in the electronic key. If a
battery is swallowed, it may
cause severe chemical burns in
as little as 2 hours and may
result in death or serious injury.
●Keep away new and removed
batteries from children.
●If the cover cannot be firmly
closed, stop using the electronic
key and stow the key in the
place where children cannot
reach, and then contact your
Toyota dealer.
●If you accidentally swallow a
battery or put a b attery into a
part of your body, get emer-
gency medical attention imme-
diately.
■To prevent battery explosion
or leakage of flammable liq-
uid or gas
●Replace the battery with a new
battery of the same type. If a
wrong type of battery is used, it
may explode.
●Do not expose batteries to
extremely low pr essure due to
high altitude or extremely high
temperatures.
●Do not burn, bre ak or cut a bat-
tery.
NOTICE
■For normal operation after
replacing the battery
Observe the following precautions
to prevent accidents:
●Always work with dry hands.
Moisture may cause the battery
to rust.
●Do not touch or move any other
component inside the remote
control.
●Do not bend either of the battery
terminals.

423
7
7
When trouble arises
When trouble arises
.7-1. Essential informationEmergency flashers .... 424
If your vehicle has to be stopped in an emergency.................................. 424
If the vehicle is submerged or water on the road is ris-
ing ............................. 425
7-2. Steps to take in an emer- gency
If your vehicle needs to be towed......................... 427
If you think something is wrong ........................ 429
Fuel pump shut off system .................................. 430
If a warning light turns on or a warning buzzer sounds.................................. 431
If a warning message is dis- played........................ 442
If you have a flat tire.... 446
If the engine will not start .................................. 460
If you lose your keys ... 461
If the fuel filler door cannot be opened ................. 462
If the electronic key does not operate properly .. 463
If the vehicle battery is dis- charged ..................... 465
If your vehicle overheats .................................. 469If the vehicle becomes stuck
.................................. 471

4467-2. Steps to take in an emergency
• “Oil Pressure Low Stop in a Safe
Place See Owner's Manual”
• “Charging System Malfunction
Stop in a Safe Place See Owner's
Manual”
●If “Smart Key System Malfunction
See Owner's Manual” is shown on
the multi-information display, it
may indicate a malfunction. Have
the vehicle inspected by your Toy-
ota dealer immediately.
●If any of the following messages
are shown on the multi-informa-
tion display, follow the instruc-
tions.
• “Engine Coolant Temp High Stop
in a Safe Place See Owner's Man-
ual” ( P.469)
• “High Transmission Fluid Temp
See Owner's Manual” ( P.201)
 Stop the vehicle in a safe
place on a hard, flat surface.
 Set the parking brake.
 Shift the shift lever to P.
 Stop the engine.
 Turn on the emergency flash-
ers. ( P.424)
 For vehicles with power back
door: Turn off the power back
door system. ( P.494)
NOTICE
■If “High Power Consumption
Partial Limit on AC/Heater
Operation” is displayed fre-
quently
There is a possible malfunction
relating to the charging system or
the battery may be deteriorating.
Have the vehicle inspected by
your Toyota dealer.
If you have a flat tire
Your vehicle is equipped
with a spare tire. The flat tire
can be replaced with the
spare tire.
For details about tires:
 P.393
WARNING
■If you have a flat tire
Do not continue driving with a flat
tire.
Driving even a short distance with
a flat tire can damage the tire and
the wheel beyond repair, which
could result in an accident.
Before jacking up the
vehicle