TOYOTA HIGHLANDER HYBRID 2018 Owners Manual (in English)

4816-4. Using the other interior features
6
Interior features
HIGHLANDER_HV_U (OM0E032U)
■Safety Connect Services Information
●Phone calls using the vehicle’s Bluetooth® technology will not be possible
during Safety Connect.
● Safety Connect is available beginning Fall 2009 on select Toyota models.
Contact with the Safety Connect response center is dependent upon the
telematics device being in operative condition, cellular connection availabil-
ity, and GPS satellite signal reception, which can limit the ability to reach the
response center or receive emergency service support. Enrollment and
Telematics Subscription Service Agreement are required. A variety of sub-
scription terms are available; charges vary by subscription term selected.
● Automatic Collision Notification, Emergency Assistance, Stolen Vehicle
Location, and Enhanced Roadside Assistance will function in the United
States, including Hawaii and Alaska, and in Canada. No Safety Connect
services will function outside of the United States in countries other than
Canada.
● Safety Connect services are not subject to section 255 of the Telecommuni-
cations Act and the device is not TTY compatible.
■ Languages
The Safety Connect response center will offer support in multiple languages.
The Safety Connect system will offer voice prompts in English and Spanish.
Please indicate your language of choice when enrolling.
■ When contacting th e response center
You may be unable to contact the response center if the network is busy.

4826-4. Using the other interior features
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When the power switch is turned to ON mode, the red indicator light
comes on for 2 seconds then turns off. Afterward, the green indicator
light comes on, indicating t hat the service is active.
The following indicator light pattern s indicate specific system usage
conditions:
● Green indicator light on = Active service
● Green indicator light flashing = Sa fety Connect call in process
● Red indicator light (except at vehicle start-up) = System malfunction
(contact your Toyota dealer)
● No indicator light (off) = Safety Connect service not active
■Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision, the
system is designed to automatically call the response center. The
responding agent receives the ve hicle’s location and attempts to
speak with the vehicle occupants to assess the level of emergency.
If the occupants are unable to communicate, the agent automati-
cally treats the call as an emergency, contacts the nearest emer-
gency services provider to descri be the situation, and requests that
assistance be sent to the location.
Safety Connect LE D light Indicators
Safety Connect services

4836-4. Using the other interior features
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Interior features
HIGHLANDER_HV_U (OM0E032U)■
Stolen Vehicle Location
If your vehicle is stolen, Safety
Connect can work with local author-
ities to assist them in locating and recovering the vehicle. After filing
a police report, call the Safety Connect response center at 1-800-
331-4331 and follow the prompts for Safety Connect to initiate this
service.
In addition to assisting law enforcement with recovery of a stolen
vehicle, Safety-Connect-equipped vehicle location data may, under
certain circumstances, be shared with third parties to locate your
vehicle. Further information is available at Toyota.com.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to
reach the Safety Connect respons e center. The answering agent
will determine your vehicle’s location, assess the emergency, and
dispatch the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center
agent that you are not experiencing an emergency.
■
Enhanced Roadside Assistance
Enhanced Roadside Assi stance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” bu tton to reach a Safety Connect
response-center agent, who can help with a wide range of needs,
such as: towing, flat tire, fuel deli very, etc. For a description of the
Enhanced Roadside Assistance services and their limitations,
please see the Safety Connect Terms and Conditions, which are
available at Toyota.com.

4846-4. Using the other interior features
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Important! Read this informatio n before using Safety Connect.
■Exposure to radio frequency signals
The Safety Connect system install ed in your vehicle is a low-power
radio transmitter and receiver. It receives and also sends out radio
frequency (RF) signals.
In August 1996, the Federal Communications Commission (FCC)
adopted RF exposure gui delines with safety levels for mobile wire-
less phones. Those guidelines are c onsistent with the safety stan-
dards previously set by the fo llowing U.S. and international
standards bodies.
● ANSI (American National Stand ards Institute) C95.1 [1992]
● NCRP (National Council on Radi ation Protection and Measure-
ment) Report 86 [1986]
● ICNIRP (International Commiss ion on Non-Ionizing Radiation
Protection) [1996]
Those standards were based on comprehensive and periodic eval-
uations of the relevant scientific literature. Over 120 scientists, engi-
neers, and physicians from uni versities, and government health
agencies and industries reviewed t he available body of research to
develop the ANSI Standard (C95.1).
The design of Safety Connect complies with the FCC guidelines in
addition to those standards.
■ Certification for Safety Connect
FCC ID: O6Y-CDMRF101
FCC ID: XOECDMRF101B
FCC ID: N7NGTM2
NOTE:
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful interfer-
ence, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC WARNING:
Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
Safety information for Safety Connect

4856-4. Using the other interior features
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Interior features
HIGHLANDER_HV_U (OM0E032U)
To turn the compass on or off,
press the button for more than 3
seconds.
Compass∗
∗: If equipped
The compass on the inside rear view mirror indicates the direc-
tion in which the vehicle is heading.
Operation
Displays and directions
DisplayDirection
NNorth
NENortheast
EEast
SESoutheast
SSouth
SWSouthwest
WWest
NWNorthwest

4866-4. Using the other interior features
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The direction display deviates from the true direction determined by
the earth’s magnetic field. The amount of deviation varies according to
the geographic position of the vehicle.
If you cross over a map boundary shown in illustration, the compass will
deviate.
To obtain higher precision or perfect calibration, refer to the following.
■
Deviation calibration
Stop the vehicle.
Press and hold the button for
6 seconds.
A number (1 to 15) appears on
the compass display.
Press the switch and referring to the map above, select the num-
ber of the zone where you are.
If the direction is displayed several seconds after adjustment, the cali-
bration is complete.
Calibrating the compass
1
2
3

4876-4. Using the other interior features
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Interior features
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Circling calibration
Stop the vehicle in a place where it is safe to drive in a circle.
Press and hold the button for
9 seconds.
“C” appears on the compass
display.
Drive the vehicle at 5 mph (8
km/h) or less in a circle until
a direction is displayed.
If there is not enough space to
drive in a circle, drive around the
block until the direction is dis-
played.
1
2
3

4886-4. Using the other interior features
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■Conditions unfavorable to correct operation
The compass may not show the correct direction in the following conditions:
●The vehicle is stopped immediately after turning.
● The vehicle is on an inclined surface.
● The vehicle is in a place where the earth's magnetic field is subject to inter-
ference by artificial magnetic fields (underground car park/parking lot, under
a steel tower, between buildings, roof car park/parking lot, near an intersec-
tion, near a large vehicle, etc.).
● The vehicle has become magnetized.
(There is a magnet or metal object near the inside rear view mirror.)
● The 12-volt battery has been disconnected.
● A door is open.
WARNING
■While driving the vehicle
Do not adjust the display. Adjust the display only when the vehicle is
stopped.
■ When doing the circling calibration
Secure a wide space, and watch out for people and vehicles in the neigh-
borhood. Do not violate any local traffic rules while performing circling cali-
bration.
NOTICE
■To avoid compass malfunctions
Do not place magnets or any metal objec ts near the inside rear view mirror.
Doing this may cause the compass sensor to malfunction.
■ To ensure normal op eration of the compass
● Do not perform circling calibration of the compass in a place where the
earth's magnetic field is subject to inte rference by artificial magnetic fields.
● During calibration, do not operate electric systems (moon roof, power win-
dows, etc.) as they may interfere with the calibration.

489
7Maintenance and care
HIGHLANDER_HV_U (OM0E032U)7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 490
Cleaning and protecting the vehicle interior ........... 494
7-2. Maintenance Maintenance requirements ................... 497
General maintenance........ 500
Emission inspection and maintenance (I/M)
programs......................... 503
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 504
Hood ................................. 506
Positioning a floor jack ...... 508
Engine compartment ......... 509
12-volt battery ................... 517
Tires .................................. 522
Tire inflation pressure ....... 532
Wheels .............................. 535
Air conditioning filter.......... 537
Electronic key battery........ 539
Checking and replacing fuses ................ 541
Light bulbs......................... 545

490
HIGHLANDER_HV_U (OM0E032U)
7-1. Maintenance and care
●Working from top to bottom, liber ally apply water to the vehicle
body, wheel wells and underside of the vehicle to remove any dirt
and dust.
● Wash the vehicle body using a sponge or soft cloth, such as a
chamois.
● For hard-to-remove marks, use car wash soap and rinse thoroughly
with water.
● Wipe away any water.
● Wax the vehicle when the wate rproof coating deteriorates.
If water does not bead on a clean surface, apply wax when the vehicle
body is cool.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors.
• Turn off the power back door (if equipped).
Start washing from the front of the vehicle. Make sure to extend the mirrors
before driving.
● Brushes used in automatic car washes may scratch the vehicle surface and
harm your vehicle’s paint.
■ High pressure car washes
●Do not allow the nozzles of the car wash to come within close proximity of
the windows.
● Before using the car wash, check that the fuel filler door on your vehicle is
closed properly.
Cleaning and prot ecting the vehicle
exterior
Perform the following to protect the vehicle and maintain it in
prime condition: