TOYOTA HIGHLANDER HYBRID 2019 (in English) Workshop Manual

511-1. For safe use
1
For safety and security
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Types of collisions that may not deploy the SRS airbags (SRS si de and
curtain shield airbags)
The SRS side and curtain shield airbags may not activate if the vehicle is
subjected to a collision from the side at certain angles, or a collision to the
side of the vehicle body other than the passenger compartment.
The SRS side airbags do not generally inflate if the vehicle is involved in a
rear collision, if it rolls over, or if it is involved in a low -speed side or low-
speed frontal collision.
The SRS curtain shield airbags do not generally inflate if the vehicle is
involved in a rear collision, if it pitches end over end, or if it is involved in a
low-speed side or low-speed frontal collision. ● Collision from the side to the vehicle
body other than the passenger compart-
ment
● Collision from the side at an angle
● Collision from the rear
● Vehicle rollover
● Collision from the rear
● Pitching end over end

521-1. For safe use
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When to contact your Toyota dealer
In the following cases, the vehicle will require inspection and/or repair. Con-
tact your Toyota dealer.
●Any of the SRS airbags have been inflated.
● The front of the vehicle is damaged or
deformed, or was involved in an acci-
dent that was not severe enough to
cause the SRS front airbags to inflate.
● A portion of a door or its surrounding
area is damaged or deformed, or the
vehicle was involved in an accident that
was not severe enough to cause the
SRS side and curtain shield airbags to
inflate.
● The pad section of the steering wheel,
dashboard near the front passenger air-
bag or lower portion of the instrument
panel is scratched, cracked, or other-
wise damaged.

531-1. For safe use
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For safety and security
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The front passenger’s seat cushion sur-
face is scratched, cracked, or otherwise
damaged.
● The surface of the seats with the side
airbag is scratched, cracked, or other-
wise damaged.
● The portion of the front pillars, rear pil-
lars or roof side rail garnishes (padding)
containing the curtain shield airbags
inside is scratched, cracked, or other-
wise damaged.

541-1. For safe use
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Front passenger occupant classification
system
Your vehicle is equipped with a front passenger occupant classi -
fication system. This system det ects the conditions of the front
passenger seat and activates or deactivates the devices for the
front passenger.
For U.S.A.For Canada
SRS warning light
Seat belt reminder light
“AIR BAG OFF” indicator light
“AIR BAG ON” indicator light1
2
3
4

551-1. For safe use
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For safety and security
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Adult*1
Condition and operation in the front passenger occupant classi-
fication system
Indicator/
warning light
“AIR BAG ON” and “AIR BAG OFF” indicator lights“AIR BAG ON”
SRS warning lightOff
Seat belt reminder lightOff*2 or
flashing
*3
Devices
Front passenger airbag
ActivatedSide airbag
on the front passenger seat
Curtain shield airbag
in the front passenger side
Front passenger seat cushion airbag
Activated*2
or
deactivated
*3
Front passenger’s seat belt pretensioner and force limiterActivated

561-1. For safe use
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Child*4
■Child restraint system with infant*5
Indicator/
warning light
“AIR BAG ON” and “AIR BAG OFF”
indicator lights“AIR BAG OFF” or
“AIR BAG ON”
*4
SRS warning lightOff
Seat belt reminder lightOff*2 or
flashing
*3
Devices
Front passenger airbagDeactivated or activated
*4
Side airbag
on the front passenger seat
ActivatedCurtain shield airbag
in the front passenger side
Front passenger seat cushion airbagDeactivated or activated
*4, 2
Front passenger’s seat belt pretensioner and force limiterActivated
Indicator/
warning light
“AIR BAG ON” and “AIR BAG OFF” indicator lights“AIR BAG OFF”
*6
SRS warning lightOff
Seat belt reminder lightOff*2 or
flashing
*3
Devices
Front passenger airbagDeactivated
Side airbag
on the front passenger seat
ActivatedCurtain shield airbag
in the front passenger side
Front passenger seat cushion airbagDeactivated
Front passenger’s seat belt pretensioner and force limiterActivated

571-1. For safe use
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For safety and security
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Unoccupied
Indicator/
warning light
“AIR BAG ON” and “AIR BAG OFF” indicator lights“AIR BAG OFF”
SRS warning light
Off
Seat belt reminder light
Devices
Front passenger airbagDeactivated
Side airbag
on the front passenger seat
ActivatedCurtain shield airbag
in the front passenger side
Front passenger seat cushion airbagDeactivated
Front passenger’s seat belt pretensioner and force limiterActivated

581-1. For safe use
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There is a malfunction in the system
*1: The system judges a person of adult size as an adult. When a s
maller
adult sits in the front passenger seat, the system may not recognize him/
her as an adult depending on his/her physique and posture.
*2: In the event the front passenger is wearing a seat belt.
*3: In the event the front passenger does not wear a seat belt.
*4: For some children, child in seat, child in booster seat or chi ld in convert-
ible seat, the system may not recognize him/her as a child. Fac tors which
may affect this can be the physique or posture.
*5: Never install a rear-facing child restraint system on the front passenger seat. A forward-facing child restraint system should only be installed on
the front passenger seat when it is unavoidable. ( P. 62)
*6: In case the indicator light is not illuminated, consult this m anual on how to
install the child restraint system properly. ( P. 66)
Indicator/
warning light
“AIR BAG ON” and “AIR BAG OFF” indicator lights“AIR BAG OFF”
SRS warning lightOn
Seat belt reminder lightOff
Devices
Front passenger airbagDeactivated
Side airbag
on the front passenger seat
ActivatedCurtain shield airbag
in the front passenger side
Front passenger seat cushion airbagDeactivated
Front passenger’s seat belt pretensioner and force limiterActivated

591-1. For safe use
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For safety and security
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WARNING
■Front passenger occupant classification system precautions
Observe the following precautions regarding the front passenger occupant
classification system.
Failure to do so may cause death or serious injury.
● Wear the seat belt properly.
● Make sure the front passenger’s seat belt plate has not been le ft inserted
into the buckle before someone sits in the front passenger seat .
● Make sure the “AIR BAG OFF” indicator light is not illuminated when using
the seat belt extender for the front passenger seat. If the “AI R BAG OFF”
indicator light is illuminated, disconnect the extender tongue from the seat
belt buckle, and reconnect the seat belt. Reconnect the seat be lt extender
after making sure the “AIR BAG ON” indicator light is illuminat ed. If you
use the seat belt extender while the “AIR BAG OFF” indicator li ght is illumi-
nated, the SRS airbags for the front passenger will not activate, which
could cause death or serious injury in the event of a collision .
● Do not apply a heavy load to the front passenger seat or equipm ent (e.g.
seatback pockets).
● Do not put weight on the front passenger seat by putting your hands or
feet on the front passenger seat seatback from the rear passeng er seat.
● Do not let a rear passenger lift the front passenger seat with their feet or
press on the seatback with their legs.
● Do not put objects under the front passenger seat.

601-1. For safe use
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WARNING
■Front passenger occupant classification system precautions
● Do not recline the front passenger seatback so far that it touc hes a rear
seat. This may cause the “AIR BAG OFF” indicator light to be il luminated,
which indicates that the SRS airbags for the front passenger wi ll not acti-
vate in the event of a severe accident. If the seatback touches the rear
seat, return the seatback to a position where it does not touch the rear
seat. Keep the front passenger seatback as upright as possible when the
vehicle is moving. Reclining the seatback excessively may lesse n the
effectiveness of the seat belt system.
● If an adult sits in the front passenger seat, the “AIR BAG ON” indicator
light is illuminated. If the “AIR BAG OFF” indicator is illuminated, ask the
passenger to sit up straight, well back in the seat, feet on the floor, and
with the seat belt worn correctly. If the “AIR BAG OFF” indicat or still
remains illuminated, either ask the passenger to move to the re ar seat, or
if that is not possible, move the front passenger seat fully re arward.
● When it is unavoidable to install a forward-facing child restra int system on
the front passenger seat, install the child restraint system on the front pas-
senger seat in the proper order. ( P. 66)
● Do not modify or remove the front seats.
● Do not kick the front passenger seat or subject it to severe im pact. Other-
wise, the SRS warning light may come on to indicate a malfuncti on of the
front passenger occupant classification system. In this case, contact your
Toyota dealer immediately.
● Child restraint systems installed on the rear seat should not c ontact the
front seatbacks.
● Do not use a seat accessory, such as a cushion and seat cover, that cov-
ers the seat cushion surface.
● Do not modify or replace the upholstery of the front seat.