air condition TOYOTA HIGHLANDER HYBRID 2019 Owners Manual (in English)

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HIGHLANDER_HV_U
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5-10. Bluetooth®
Bluetooth®......................... 429
5-11. Using the voice command system
Voice command system .... 433
6-1. Using the air conditioning system
and defogger
Front automatic air conditioning system ........ 440
Rear automatic air conditioning system ........ 447
Heated steering wheel/ seat heaters/
seat ventilators ................ 450
6-2. Using the interior lights Interior lights list ................ 453
• Interior lights ................. 454
• Personal lights .............. 454
6-3. Using the storage features
List of storage features...... 455
• Glove box...................... 456
• Console box .................. 456
• Bottle holders ................ 457
• Cup holders .................. 458
• Auxiliary boxes .............. 460
• Open tray ...................... 461
Luggage compartment features ........................... 462 6-4. Using the other
interior features
Other interior features........ 467
• Sun visors ..................... 467
• Vanity mirrors ................ 467
• Conversation mirror ....... 468
• Clock ............................. 468
• Outside temperature display ........................... 469
• Power outlets ................ 470
• USB charging ports ....... 472
• Rear sunshades ............ 474
• Armrest.......................... 475
• Coat hooks .................... 476
• Assist grips .................... 476
• Side table ...................... 477
Garage door opener .......... 478
Compass ........................... 485
6Interior features

TABLE OF CONTENTS6
HIGHLANDER_HV_U7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 490
Cleaning and protecting the vehicle interior ........... 494
7-2. Maintenance Maintenance requirements ................... 497
General maintenance ........ 500
Emission inspection and maintenance (I/M)
programs ......................... 503
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 504
Hood.................................. 506
Positioning a floor jack ...... 508
Engine compartment ......... 509
12-volt battery ................... 517
Tires .................................. 522
Tire inflation pressure........ 532
Wheels .............................. 535
Air conditioning filter .......... 537
Electronic key battery ........ 539
Checking and replacing fuses ................ 541
Light bulbs ......................... 545 8-1. Essential information
Emergency flashers ........... 560
If your vehicle has to be stopped in an
emergency....................... 561
8-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 562
If you think something is wrong ........................... 566
If a warning light turns on or a warning buzzer
sounds ............................. 567
If a warning message is displayed...................... 576
If you have a flat tire .......... 596
If the hybrid system will not start ..................... 620
If the electronic key does not operate
properly ........................... 622
If the 12-volt battery is discharged ................... 625
If your vehicle overheats......................... 630
If the vehicle becomes stuck ................ 634
7Maintenance and care8When trouble arises

19Pictorial index
HIGHLANDER_HV_UParking brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 246
Applying/releasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 246
Precautions for winter season . . . . . . . . . . . . . . . . . . . . . . . . . P. 345
Warning buzzer/message . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 576
Turn signal lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 245
Headlight switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 247
Headlights/tail lights/daytime running lights . . . . . . . . .
. . . . . . P. 247
Front fog lights
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 255
Wiper and washer switch . . . . . . . . . . . . . . . . . . . . . . . P. 256, 260
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 256, 260
Adding washer fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 516
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 586
Emergency flasher switch . . . . . . . . . . . . . . . . . . . . . . . . . . P. 560
Hood lock release lever. . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 506
Tilt and telescopic steering lock release lever . . . . . . . . . . P. 177
Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 177
Automatic air conditioning system . . . . . . . . . . . . . . . . . . . P. 440
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 440
Rear window defogger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 442
Entune Audio
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 355
Entune Audio Plus
*1, 2
Entune Premium Audio*1, 2
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 468
Power back door main switch
*1. . . . . . . . . . . . . . . . . . . . . . P. 139
Fuel filler door opener switch . . . . . . . . . . . . . . . . . . . . . . . . P. 264
*1: If equipped
*2: For vehicles with Entune Premium Audio or Entune Audio Plus, refer to
“NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”.
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24Pictorial index
HIGHLANDER_HV_U
■Interior
SRS airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 41
Floor mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 28
Front seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 160
Head restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 173
Seat belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 32
Console box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 456
Cup holders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 458
Rear seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 162
Rear automatic air conditioning switches . . . . . . . . . . . . . . P. 447
Second seat heater switches
*1 . . . . . . . . . . . . . . . . . . . . . . P. 452
Armrest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 475
Side table
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 477
Rear seat entertainment system
*1, 2
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491-1. For safe use
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For safety and security
HIGHLANDER_HV_U■
SRS airbag deployment condi tions (SRS front airbags)
● The SRS front airbags will deploy in the event of an impact tha t exceeds the
set threshold level (the level of force corresponding to an approximately 12 -
18 mph [20 - 30 km/h] frontal collision with a fixed wall that does not move or
deform).
However, this threshold velocity will be considerably higher in the following
situations:
• If the vehicle strikes an object, such as a parked vehicle or sign pole,
which can move or deform on impact
• If the vehicle is involved in an underride collision, such as a collision in
which the front of the vehicle “underrides”, or goes under, the bed of a
truck
● Depending on the type of collision, it is possible that only th e seat belt pre-
tensioners will activate.
● The SRS front airbags for the front passenger will not activate if there is no
passenger sitting in the front passenger seat. However, the SRS front air-
bags for the front passenger may deploy if luggage is put in the seat, even if
the seat is unoccupied. ( P. 54)
● The SRS seat cushion airbag on the front passenger’s seat will not operate
if the occupant is not wearing a seat belt.
■ SRS airbag deployment conditions (SRS side and curtain shield a irbags)
● The SRS side and curtain shield airbags will deploy in the even t of an
impact that exceeds the set threshold level (the level of force corresponding
to the impact force produced by an approximately 3300 lb. [1500 kg] vehicle
colliding with the vehicle cabin from a direction perpendicular to the vehicle
orientation at an approximate speed of 12 - 18 mph [20 - 30 km/ h]).
● The SRS curtain shield airbags will deploy in the event of vehi cle rollover.
● The SRS side and curtain shield airbags will deploy in the even t of a severe
frontal collision.

501-1. For safe use
HIGHLANDER_HV_U■
Conditions under which the SRS ai rbags may deploy (inflate), other than
a collision
The SRS front airbags and SRS side and curtain shield airbags m ay also
deploy if a serious impact occurs to the underside of your vehi cle. Some
examples are shown in the illustration.
The SRS curtain shield airbags may also deploy under the situat ions shown
in the illustration.
■ Types of collisions that may not deploy the SRS airbags (SRS fr ont air-
bags)
The SRS front airbags do not generally inflate if the vehicle i s involved in a
side or rear collision, if it rolls over, or if it is involved in a low-speed frontal
collision. But, whenever a collision of any type causes suffici ent forward
deceleration of the vehicle, deployment of the SRS front airbag s may occur.
●
Hitting a curb, edge of pavement or hard
surface
● Falling into or jumping over a deep hole
● Landing hard or falling
● The angle of vehicle tip-up is marginal
● The vehicle skids and hits a curb stone
● Collision from the side
● Collision from the rear
● Vehicle rollover

541-1. For safe use
HIGHLANDER_HV_U
Front passenger occupant classification
system
Your vehicle is equipped with a front passenger occupant classi -
fication system. This system det ects the conditions of the front
passenger seat and activates or deactivates the devices for the
front passenger.
For U.S.A.For Canada
SRS warning light
Seat belt reminder light
“AIR BAG OFF” indicator light
“AIR BAG ON” indicator light1
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551-1. For safe use
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For safety and security
HIGHLANDER_HV_U■
Adult*1
Condition and operation in the front passenger occupant classi-
fication system
Indicator/
warning light
“AIR BAG ON” and “AIR BAG OFF” indicator lights“AIR BAG ON”
SRS warning lightOff
Seat belt reminder lightOff*2 or
flashing
*3
Devices
Front passenger airbag
ActivatedSide airbag
on the front passenger seat
Curtain shield airbag
in the front passenger side
Front passenger seat cushion airbag
Activated*2
or
deactivated
*3
Front passenger’s seat belt pretensioner and force limiterActivated

841-2. Emergency assistance
HIGHLANDER_HV_U
When the power switch is turned to ON mode, the red indicator light
comes on for 2 seconds then turns off. Afterward, the green ind icator
light comes on, indicating t hat the service is active.
The following indicator light patterns indicate specific system usage
conditions:
● Green indicator light on = Active service
● Green indicator light flashing = Safety Connect call in process
● Red indicator light (except at vehicle start-up) = System malfunction
(contact your Toyota dealer)
● No indicator light (off) = Saf ety Connect service not active
■Automatic Collision Notification
In case of either airbag deployme nt or severe rear-end collision, the
system is designed to automatically call the response center. T he
responding agent receives the v ehicle’s location and attempts to
speak with the vehicl e occupants to assess the level of emergency.
If the occupants are unable to communicate, the agent automati-
cally treats the call as an emergency, contacts the nearest eme r-
gency services provider to descr ibe the situation, and requests that
assistance be sent to the location.
Safety Connect LED light Indicators
Safety Connect services

911-3. Hybrid system
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For safety and security
HIGHLANDER_HV_U
The illustration is an example for explanation and may differ from the
actual item.
Hybrid system precautions
Take care when handling the hybrid system, as it is a high volt -
age system (about 650 V at maximum) as well as contains parts
that become extremely hot when the hybrid system is operating.
Obey the warning labels attached to the vehicle.
Warning label
Service plug
High voltage cables (orange)
Power control un it with DC/DC
converter
Hybrid battery (traction bat-
tery) Rear electric motor (traction
motor)
Front electric motor (traction
motor)
Air conditioning compressor1
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