light TOYOTA HIGHLANDER HYBRID 2019 Owners Manual (in English)

HIGHLANDER_HV_U
Pictorial indexSearch by illustration
1For safety
and securityMake sure to read through them
2Instrument
clusterHow to read the gauges and meters, the variety of
warning lights and indicators, etc.
3
Operation of
each
componentOpening and closing the doors and windows,
adjustment before driving, etc.
4DrivingOperations and advice which are necessary for
driving
5Audio systemOperating the audio system
6Interior featuresUsage of the interior features, etc.
7Maintenance
and careCaring for your vehicle and maintenance
procedures
8When trouble
arisesWhat to do in case of malfunction or emergency
9Vehicle
specificationsVehicle specifications, customizable features, etc.
10For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

TABLE OF CONTENTS2
HIGHLANDER_HV_UFor your information....................... 8
Reading this manual .................... 14
How to search .............................. 15
Pictorial index .............................. 16
1-1. For safe use
Before driving ...................... 28
For safe driving ................... 30
Seat belts ............................ 32
SRS airbags ........................ 41
Front passenger occupant classification system ......... 54
Safety information for children ........................ 61
Child restraint systems ........ 62
Installing child restraints ...... 66
Exhaust gas precautions ..... 80
1-2. Emergency assistance Safety Connect.................... 81
1-3. Hybrid system Hybrid system features ....... 87
Hybrid system precautions ....................... 91
1-4. Theft deterrent system Immobilizer system ............. 97
Alarm ................................... 99
2. Instrument cluster Warning lights and indicators......................... 104
Gauge and meters ............ 109
Multi-information display ............................. 113
Energy monitor/ consumption screen ........ 119 3-1. Key information
Keys................................... 126
3-2. Opening, closing and locking the doors
Side doors ......................... 130
Back door .......................... 136
Glass hatch........................ 148
Smart key system .............. 152
3-3. Adjusting the seats Front seats......................... 160
Rear seats ......................... 162
Driving position memory ........................... 169
Head restraints .................. 173
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................... 177
Inside rear view mirror ....... 179
Outside rear view mirrors ............................. 181
3-5. Opening and closing the windows
Power windows.................. 183
Moon roof .......................... 187
Panoramic moon roof ........ 191
1For safety and security
2Instrument cluster
3Operation of each
component

3
1
9 8 6 5
4
3
2
HIGHLANDER_HV_U
10
7
4-1. Before drivingDriving the vehicle ............. 198
Cargo and luggage............ 208
Vehicle load limits ............. 213
Trailer towing..................... 214
Dinghy towing.................... 230
4-2. Driving procedures Power (ignition) switch ...... 231
EV drive mode................... 237
Hybrid transmission........... 239
Turn signal lever................ 245
Parking brake .................... 246
4-3. Operating the lights and wipers
Headlight switch ................ 247
Automatic High Beam ....... 251
Fog light switch ................. 255
Windshield wipers and washer ..................... 256
Rear window wiper and washer ..................... 260
4-4. Refueling Opening the fuel tank cap .......................... 262 4-5. Using the driving
support systems
Toyota Safety Sense P ...... 267
PCS (Pre-Collision System)..... 274
LDA (Lane Departure Alert with steering
control) ............................ 288
Dynamic radar cruise control.............................. 298
Rear view monitor system ............................. 311
BSM (Blind Spot Monitor)......... 320
• BSM function ................. 325
• RCTA function ............... 329
Driving assist systems ....... 335
4-6. Driving tips Hybrid vehicle driving tips ....................... 341
Winter driving tips .............. 344
Utility vehicle precautions ...................... 348
4Driving

5
1
9 8 6 5
4
3
2
HIGHLANDER_HV_U
10
7
5-10. Bluetooth®
Bluetooth®......................... 429
5-11. Using the voice command system
Voice command system .... 433
6-1. Using the air conditioning system
and defogger
Front automatic air conditioning system ........ 440
Rear automatic air conditioning system ........ 447
Heated steering wheel/ seat heaters/
seat ventilators ................ 450
6-2. Using the interior lights Interior lights list ................ 453
• Interior lights ................. 454
• Personal lights .............. 454
6-3. Using the storage features
List of storage features...... 455
• Glove box...................... 456
• Console box .................. 456
• Bottle holders ................ 457
• Cup holders .................. 458
• Auxiliary boxes .............. 460
• Open tray ...................... 461
Luggage compartment features ........................... 462 6-4. Using the other
interior features
Other interior features........ 467
• Sun visors ..................... 467
• Vanity mirrors ................ 467
• Conversation mirror ....... 468
• Clock ............................. 468
• Outside temperature display ........................... 469
• Power outlets ................ 470
• USB charging ports ....... 472
• Rear sunshades ............ 474
• Armrest.......................... 475
• Coat hooks .................... 476
• Assist grips .................... 476
• Side table ...................... 477
Garage door opener .......... 478
Compass ........................... 485
6Interior features

TABLE OF CONTENTS6
HIGHLANDER_HV_U7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 490
Cleaning and protecting the vehicle interior ........... 494
7-2. Maintenance Maintenance requirements ................... 497
General maintenance ........ 500
Emission inspection and maintenance (I/M)
programs ......................... 503
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 504
Hood.................................. 506
Positioning a floor jack ...... 508
Engine compartment ......... 509
12-volt battery ................... 517
Tires .................................. 522
Tire inflation pressure........ 532
Wheels .............................. 535
Air conditioning filter .......... 537
Electronic key battery ........ 539
Checking and replacing fuses ................ 541
Light bulbs ......................... 545 8-1. Essential information
Emergency flashers ........... 560
If your vehicle has to be stopped in an
emergency....................... 561
8-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 562
If you think something is wrong ........................... 566
If a warning light turns on or a warning buzzer
sounds ............................. 567
If a warning message is displayed...................... 576
If you have a flat tire .......... 596
If the hybrid system will not start ..................... 620
If the electronic key does not operate
properly ........................... 622
If the 12-volt battery is discharged ................... 625
If your vehicle overheats......................... 630
If the vehicle becomes stuck ................ 634
7Maintenance and care8When trouble arises

17Pictorial index
HIGHLANDER_HV_UFuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 262
Refueling method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 262
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 641
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 522
Tire size/inflation pressure . . . . . . . . . . . . . . . . . .
. . . . . . . . . . P. 646
Winter tires/tire chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 344
Checking/rotation/tire pressure warning system . . . . . . . . . . . P. 522
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 596
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 506
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 506
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 642
Coping with overheat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 630
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 578
Headlights/daytime running lights
*. . . . . . . . . . . . . . . . . . . P. 247
Daytime running lights
*/parking lights*. . . . . . . . . . . . . . . P. 247
Front fog lights
*. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 255
Front turn signal lig hts/parking lights
*. . . . . . . . . . . . . . . . P. 245
Stop/tail lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 247
Hill-start assist control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 336
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 247
Back-up lights
Shifting the shift lever to R . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 239
Side marker lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 247
Turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 245
6
7
8
Light bulbs of the exterior lights for driving
(Replacing method: P. 545, Watts: P. 649)
*: If equipped
9
10
11
12
13
14
15
16
17

18Pictorial index
HIGHLANDER_HV_U
■Instrument panel
Power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 231
Starting the hybrid system/changing the modes . . . . . . . . . . . P. 231
Emergency stop of the hybrid system . . . . . . . . . . . . . . . . . . . P. 561
When the hybrid system will not start . . . . . . . . . . . . . . . . . . . P. 620
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 591
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 239
Changing the shift position . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 239
Precautions for towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 562
When the shift lever does not move . . . . . . . . . . . . . . . . . . . . P. 243
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 109
Reading the meters/adjusting the instrument panel lights . . . . P. 109
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . P. 104
When a warning light comes on . . . . . . . . . . . . . . . . . . . . . . . . P. 567
Multi-information display . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 113
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 113
Energy monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 119
When a warning message or indicator is displayed . . . . . . . . . P. 5761
2
3

19Pictorial index
HIGHLANDER_HV_UParking brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 246
Applying/releasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 246
Precautions for winter season . . . . . . . . . . . . . . . . . . . . . . . . . P. 345
Warning buzzer/message . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 576
Turn signal lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 245
Headlight switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 247
Headlights/tail lights/daytime running lights . . . . . . . . .
. . . . . . P. 247
Front fog lights
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 255
Wiper and washer switch . . . . . . . . . . . . . . . . . . . . . . . P. 256, 260
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 256, 260
Adding washer fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 516
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 586
Emergency flasher switch . . . . . . . . . . . . . . . . . . . . . . . . . . P. 560
Hood lock release lever. . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 506
Tilt and telescopic steering lock release lever . . . . . . . . . . P. 177
Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 177
Automatic air conditioning system . . . . . . . . . . . . . . . . . . . P. 440
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 440
Rear window defogger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 442
Entune Audio
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 355
Entune Audio Plus
*1, 2
Entune Premium Audio*1, 2
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 468
Power back door main switch
*1. . . . . . . . . . . . . . . . . . . . . . P. 139
Fuel filler door opener switch . . . . . . . . . . . . . . . . . . . . . . . . P. 264
*1: If equipped
*2: For vehicles with Entune Premium Audio or Entune Audio Plus, refer to
“NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”.
4
5
6
7
8
9
10
11
12
13
14

25Pictorial index
HIGHLANDER_HV_UInside rear view mirror . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 179
Sun visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 467
Vanity mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 467
Interior lights/personal lights . . . . . . . . . . . . . . . . . . . . . . . . P. 453
Moon roof switches
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P.
187
Panoramic moon roof switches
*1 . . . . . . . . . . . . . . . . . . . . P. 191
Auxiliary boxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 460
Conversation mirror . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 468
“SOS” button
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 81
Garage door opener switches
*1. . . . . . . . . . . . . . . . . . . . . . P. 478
Assist grips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 476
1
2
3
4
5
6
7
8
9
*1: If equipped
*2: Refer to “NAVIGATION AND MULT IMEDIA SYSTEM OWNER’S MANUAL”.

301-1. For safe use
HIGHLANDER_HV_U
Adjust the angle of the seat-
back so that you are sitting
straight up and so that you do
not have to lean forward to
steer. (P. 1 6 0 )
Adjust the seat so that you can
depress the pedals fully and so
that your arms bend slightly at
the elbow when gripping the
steering wheel. ( P. 160)
Lock the head restraint in place with the center of the head restraint
closest to the top of your ears. ( P. 1 7 3 )
Wear the seat belt correctly. ( P. 3 2 )
Make sure that all occupants are wearing their seat belts before driv-
ing the vehicle. ( P. 3 2 )
Use a child restraint system appropriate for the child until th e child
becomes large enough to properly wear the vehicle’s seat belt.
(  P. 62)
For safe driving
For safe driving, adjust the seat and mirror to an appropriate
position before driving.
Correct driving posture
1
2
Correct use of the seat belts
3
4