oil TOYOTA HIGHLANDER HYBRID 2019 Owners Manual (in English)

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9-1. SpecificationsMaintenance data (fuel, oil level, etc.) .......... 638
Fuel information ................ 650
Tire information ................. 653
9-2. Customization Customizable features ...... 666
9-3. Initialization Items to initialize................ 677
Reporting safety defects for U.S. owners ........................ 680
Seat belt instructions for Canadian owners
(in French) ............................... 681
SRS airbag instructions for Canadian owners
(in French) ............................... 684
What to do if... (Troubleshooting) .................... 694
Alphabetical index...................... 699
9Vehicle specifications
10For owners
Index

17Pictorial index
HIGHLANDER_HV_UFuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 262
Refueling method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 262
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 641
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 522
Tire size/inflation pressure . . . . . . . . . . . . . . . . . .
. . . . . . . . . . P. 646
Winter tires/tire chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 344
Checking/rotation/tire pressure warning system . . . . . . . . . . . P. 522
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 596
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 506
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 506
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 642
Coping with overheat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 630
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 578
Headlights/daytime running lights
*. . . . . . . . . . . . . . . . . . . P. 247
Daytime running lights
*/parking lights*. . . . . . . . . . . . . . . P. 247
Front fog lights
*. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 255
Front turn signal lig hts/parking lights
*. . . . . . . . . . . . . . . . P. 245
Stop/tail lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 247
Hill-start assist control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 336
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 247
Back-up lights
Shifting the shift lever to R . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 239
Side marker lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 247
Turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 245
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Light bulbs of the exterior lights for driving
(Replacing method: P. 545, Watts: P. 649)
*: If equipped
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1553-2. Opening, closing and locking the doors
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Operation of each component
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Conditions affecting operation
The smart key system uses weak radio waves. In the following si tuations, the
communication between the electronic key and the vehicle may be affected,
preventing the smart key system, wireless remote control and immobilizer
system from operating properly. (Ways of coping: P. 622)
● When the electronic key battery is depleted
● Near a TV tower, electric power plant, gas station, radio stati on, large dis-
play, airport or other facility that generates strong radio wav es or electrical
noise
● When carrying a portable radio, cellular phone, cordless phone or other
wireless communication devices
● When the electronic key is in contact with, or is covered by the following
metallic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
● When other wireless keys (that emit radio waves) are being used nearby
● When carrying the electronic key together with the following devices that
emit radio waves
• Another vehicle’s electronic key or a wireless key that emits radio waves
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
● If window tint with a metallic content or metallic objects are attached to the
rear window
● When the electronic key is placed near a battery charger or ele ctronic
devices

2074-1. Before driving
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Driving
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NOTICE
■When parking the vehicle
Always set the parking brake and shift the shift lever to P. Failure to do so
may cause the vehicle to move or the vehicle may accelerate sud denly if
the accelerator pedal is accidentally depressed.
■ Avoiding damage to vehicle parts
● Do not turn the steering wheel fully in either direction and ho ld it there for
an extended period of time.
Doing so may damage the power steering motor.
● When driving over bumps on the road, drive as slowly as possible to avoid
damaging the wheels, underside of the vehicle, etc.
■ If you get a flat tire while driving
A flat or damaged tire may cause the following situations. Hold the steering
wheel firmly and gradually depress the brake pedal to slow down the vehi-
cle.
● It may be difficult to control your vehicle.
● The vehicle will make abnormal sounds or vibrations.
● The vehicle will lean abnormally.
Information on what to do in case of a flat tire ( P. 596)
■ When encountering flooded roads
Do not drive on a road that has flooded after heavy rain etc. D oing so may
cause the following serious damage to the vehicle:
● Engine stalling
● Short in electrical components
● Engine damage caused by water immersion
In the event that you drive on a flooded road and the vehicle i s flooded, be
sure to have your Toyota dealer check the following:
● Brake function
● Changes in quantity and quality of oil and fluid used for the e ngine, hybrid
transmission, rear electric motor (traction motor), etc.
● Lubricant condition for the bearings and suspension joints (whe re possi-
ble), and the function of all joints, bearings, etc.

2704-5. Using the driving support systems
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WARNING
■To avoid malfunction of the camera sensor
Observe the following precautions.
Otherwise, the camera sensor may not operate properly, possibly leading to
an accident resulting in death or serious injury.
● Keep the windshield clean at all times.
• If the windshield is dirty or covered with an oily film, water droplets,
snow, etc., clear the windshield.
• If a glass coating agent is applied to the windshield, it will still be neces-
sary to use the windshield wipers to remove water droplets, etc . from
the area of the windshield in front of the camera sensor.
• If the inner side of the windshield where the camera sensor is installed
is dirty, contact your Toyota dealer.
● If the part of the windshield in front of the camera sensor is fogged up or
covered with condensation or ice, use the windshield defogger t o remove
the fog, condensation or ice. ( P. 442)
● If water droplets cannot be properly removed from the area of t he wind-
shield in front of the camera sensor by the windshield wipers, replace the
wiper insert or wiper blade.
If the wiper inserts or wiper b lades need to be replaced, conta ct your
Toyota dealer.
● Do not attach window tinting to the windshield.
● Replace the windshield if it is damaged or cracked.
If the windshield needs to be replaced, contact your Toyota dea ler.
● Do not get the camera sensor wet.
● Do not allow bright lights to shine into the camera sensor.
● Do not dirty or damage the camera sensor.
When cleaning the inside of the windshield, do not allow glass cleaner to
contact the lens. Also, do not touch the lens.
If the lens is dirty or damaged, contact your Toyota dealer.
● Do not attach objects, such as stickers,
transparent stickers, and so forth, to the
outer side of the windshield in front of
the camera sensor (shaded area in the
illustration).
A: From the top of the windshield to
approximately 0.4 in. (1 cm) below
the bottom of the camera sensor
B: Approximately 7.9 in. (20 cm) (Approximately 4.0 in. (10 cm) to the
right and left from the center of the
camera sensor)

3444-6. Driving tips
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●Use fluids that are appropriate t o the prevailing outside tempera-
tures. • Engine oil
• Engine/power control unit coolant
• Washer fluid
● Have a service technician inspect the condition of the 12-volt bat-
tery.
● Have the vehicle fitted with four snow tires or purchase a set of tire
chains for the front tires.
Ensure that all tires are the same size and brand, and that chains match
the size of the tires.
Winter driving tips
Carry out the necessary preparations and inspections before
driving the vehicle in winter. Always drive the vehicle in a ma n-
ner appropriate to the prevailing weather conditions.
Preparation for winter

3514-6. Driving tips
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Driving
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NOTICE
■To prevent water damage
Take all necessary safety measures to ensure that water damage to the
hybrid battery, hybrid system or other components does not occur.
● Water entering the engine compartment may cause severe damage t o the
hybrid system. Water entering the interior may cause the hybrid battery
stowed under the rear seats to short circuit.
● Water entering the hybrid transaxle will cause deterioration in transmission
quality. The malfunction indicator may come on, and the vehicle may not
be drivable.
● Water can wash the grease from wheel bearings, causing rusting and pre-
mature failure, and may also enter the transaxle case, reducing the gear
oil’s lubricating qualities.
■ When you drive through water
If driving through water, such as when crossing shallow streams , first check
the depth of the water and the bottom of the riverbed for firmn ess. Drive
slowly and avoid deep water.
■ Inspection after off-road driving
● Sand and mud that has accumulated in brake drums and around bra ke
discs may affect braking efficiency and may damage brake system compo-
nents.
● Always perform a maintenance inspection after each day of off-r oad driv-
ing that has taken you through rough terrain, sand, mud, or wat er. For
scheduled maintenance information, refer to the “Scheduled Main tenance
Guide” or “Owner’s Manual Supplement”.

3785-5. Playing an audio CD and MP3/WMA/AAC discs
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NOTICE
■Discs and adapters that cannot be used
Do not use the following types of CDs.
Also, do not use 3 in. (8 cm) CD adapters, Dual Discs or printa ble discs.
Doing so may damage the CD player and/or the CD insert/eject fu nction.
● Discs that have a diameter that is not 4.7 in. (12 cm).
● Low-quality or deformed discs.
● Discs with a transparent or translucent recording area.
● Discs that have tape, stickers or CD-R labels attached to them, or that
have had the label peeled off.
■ Player precautions
Failure to follow the precautions below may result in damage to the discs or
the player itself.
● Do not insert anything other than discs into the disc slot.
● Do not apply oil to the player.
● Store discs away from direct sunlight.
● Never try to disassemble any part of the player.

4937-1. Maintenance and care
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Maintenance and care
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NOTICE
■To prevent paint deterioration an d corrosion on the body and compo-
nents (aluminum wheels, etc.)
● Wash the vehicle immediately in the following cases:
• After driving near the sea coast
• After driving on salted roads
• If coal tar or tree sap is present on the paint surface
• If dead insects, insect droppings or bird droppings are presen t on the
paint surface
• After driving in an area contaminated with soot, oily smoke, mine dust, iron powder or chemical substances
• If the vehicle becomes heavily soiled with dust or mud
• If liquids such as benzene and gasoline are spilled on the pai nt surface
● If the paint is chipped or scratched, have it repaired immediat ely.
● To prevent the wheels from corroding, remove any dirt and store in a place
with low humidity when storing the wheels.
■ Cleaning the exterior lights
● Wash carefully. Do not use organic substances or scrub with a h ard brush.
This may damage the surfaces of the lights.
● Do not apply wax to the surfaces of the lights.
Wax may cause damage to the lenses.
■ When using an automatic car wash (vehicles with rain-sensing wi nd-
shield wipers)
Set the wiper switch to the off position.
If the wiper switch is in “AUTO”, the wipers may operate and th e wiper
blades may be damaged.
■ When using a high pressure car wash
Do not bring the nozzle tip close to boots (rubber or resin man ufactured
cover), connectors or the following parts. The parts may be damaged if they
come into contact with high-pressure water.
• Traction related parts
• Steering parts
• Suspension parts
• Brake parts

4997-2. Maintenance
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Maintenance and care
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WARNING
■If your vehicle is no t properly maintained
Improper maintenance could result in serious damage to the vehi cle and
possible serious injury or death.
■ Handling of the 12-volt battery
● Engine exhaust, some of its constituents, and a wide variety of automobile
components contain or emit chemicals known to the State of California to
cause cancer and birth defects and other reproductive harm. Wor k in a
well ventilated area.
● Oils, fuels and fluids contained in vehicles as well as waste produced by
component wear contain or emit chemicals known to the State of Califor-
nia to cause cancer and birth defects or other reproductive har m. Avoid
exposure and wash any affected area immediately.
● 12-volt battery posts, terminals and related accessories contain lead and
lead compounds which are known to cause brain damage. Wash your
hands after handling. ( P. 517)