display TOYOTA HIGHLANDER HYBRID 2019 Owners Manual (in English)

TABLE OF CONTENTS2
HIGHLANDER_HV_UFor your information....................... 8
Reading this manual .................... 14
How to search .............................. 15
Pictorial index .............................. 16
1-1. For safe use
Before driving ...................... 28
For safe driving ................... 30
Seat belts ............................ 32
SRS airbags ........................ 41
Front passenger occupant classification system ......... 54
Safety information for children ........................ 61
Child restraint systems ........ 62
Installing child restraints ...... 66
Exhaust gas precautions ..... 80
1-2. Emergency assistance Safety Connect.................... 81
1-3. Hybrid system Hybrid system features ....... 87
Hybrid system precautions ....................... 91
1-4. Theft deterrent system Immobilizer system ............. 97
Alarm ................................... 99
2. Instrument cluster Warning lights and indicators......................... 104
Gauge and meters ............ 109
Multi-information display ............................. 113
Energy monitor/ consumption screen ........ 119 3-1. Key information
Keys................................... 126
3-2. Opening, closing and locking the doors
Side doors ......................... 130
Back door .......................... 136
Glass hatch........................ 148
Smart key system .............. 152
3-3. Adjusting the seats Front seats......................... 160
Rear seats ......................... 162
Driving position memory ........................... 169
Head restraints .................. 173
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................... 177
Inside rear view mirror ....... 179
Outside rear view mirrors ............................. 181
3-5. Opening and closing the windows
Power windows.................. 183
Moon roof .......................... 187
Panoramic moon roof ........ 191
1For safety and security
2Instrument cluster
3Operation of each
component

TABLE OF CONTENTS4
HIGHLANDER_HV_U5-1. Basic Operations
Audio system types ........... 354
Entune Audio..................... 355
Steering wheel audio switches ................ 358
AUX Port/USB Port ........... 359
Basic audio operations ...... 360
5-2. Setup Setup menu ....................... 362
General settings ................ 363
Audio settings.................... 364
Display settings ................. 365
Voice settings .................... 366
5-3. Using Entune Audio Selecting the audio source ................... 367
List screen operation ......... 368
Optimal use of Entune Audio .................. 370
5-4. Using the radio Radio operation ................. 371
5-5. Playing an audio CD and MP3/WMA/AAC discs
CD player operation .......... 373
5-6. Using an external device
Listening to an iPod........... 379
Listening to a USB memory device................ 383
Using the AUX port ........... 387 5-7. Connecting Bluetooth
®
Preparations to
use wireless
communication ................ 388
Registering a Bluetooth
®
audio player
for the first time................ 392
Registering a Bluetooth
®
phone for the first time..... 393
Registering a Bluetooth
®
device .............................. 394
Connecting a Bluetooth
®
device .............................. 396
Displaying a Bluetooth
®
device details................... 398
Detailed Bluetooth
®
system settings................ 399
5-8. Bluetooth
® Audio
Listening to Bluetooth®
Audio ............................... 400
5-9. Bluetooth
® phone
Using a Bluetooth®
Phone .............................. 401
Making a call...................... 403
Receiving a call ................. 406
Speaking on the phone...... 407
Bluetooth
® phone
message function ............ 410
Using the steering wheel switches ................ 414
Bluetooth
® phone
settings ............................ 415
Contact/Call History Settings ........................... 416
What to do if... (Troubleshooting) ............ 425
5Audio system

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HIGHLANDER_HV_U
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5-10. Bluetooth®
Bluetooth®......................... 429
5-11. Using the voice command system
Voice command system .... 433
6-1. Using the air conditioning system
and defogger
Front automatic air conditioning system ........ 440
Rear automatic air conditioning system ........ 447
Heated steering wheel/ seat heaters/
seat ventilators ................ 450
6-2. Using the interior lights Interior lights list ................ 453
• Interior lights ................. 454
• Personal lights .............. 454
6-3. Using the storage features
List of storage features...... 455
• Glove box...................... 456
• Console box .................. 456
• Bottle holders ................ 457
• Cup holders .................. 458
• Auxiliary boxes .............. 460
• Open tray ...................... 461
Luggage compartment features ........................... 462 6-4. Using the other
interior features
Other interior features........ 467
• Sun visors ..................... 467
• Vanity mirrors ................ 467
• Conversation mirror ....... 468
• Clock ............................. 468
• Outside temperature display ........................... 469
• Power outlets ................ 470
• USB charging ports ....... 472
• Rear sunshades ............ 474
• Armrest.......................... 475
• Coat hooks .................... 476
• Assist grips .................... 476
• Side table ...................... 477
Garage door opener .......... 478
Compass ........................... 485
6Interior features

TABLE OF CONTENTS6
HIGHLANDER_HV_U7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 490
Cleaning and protecting the vehicle interior ........... 494
7-2. Maintenance Maintenance requirements ................... 497
General maintenance ........ 500
Emission inspection and maintenance (I/M)
programs ......................... 503
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 504
Hood.................................. 506
Positioning a floor jack ...... 508
Engine compartment ......... 509
12-volt battery ................... 517
Tires .................................. 522
Tire inflation pressure........ 532
Wheels .............................. 535
Air conditioning filter .......... 537
Electronic key battery ........ 539
Checking and replacing fuses ................ 541
Light bulbs ......................... 545 8-1. Essential information
Emergency flashers ........... 560
If your vehicle has to be stopped in an
emergency....................... 561
8-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 562
If you think something is wrong ........................... 566
If a warning light turns on or a warning buzzer
sounds ............................. 567
If a warning message is displayed...................... 576
If you have a flat tire .......... 596
If the hybrid system will not start ..................... 620
If the electronic key does not operate
properly ........................... 622
If the 12-volt battery is discharged ................... 625
If your vehicle overheats......................... 630
If the vehicle becomes stuck ................ 634
7Maintenance and care8When trouble arises

18Pictorial index
HIGHLANDER_HV_U
■Instrument panel
Power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 231
Starting the hybrid system/changing the modes . . . . . . . . . . . P. 231
Emergency stop of the hybrid system . . . . . . . . . . . . . . . . . . . P. 561
When the hybrid system will not start . . . . . . . . . . . . . . . . . . . P. 620
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 591
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 239
Changing the shift position . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 239
Precautions for towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 562
When the shift lever does not move . . . . . . . . . . . . . . . . . . . . P. 243
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 109
Reading the meters/adjusting the instrument panel lights . . . . P. 109
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . P. 104
When a warning light comes on . . . . . . . . . . . . . . . . . . . . . . . . P. 567
Multi-information display . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 113
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 113
Energy monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 119
When a warning message or indicator is displayed . . . . . . . . . P. 5761
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921-3. Hybrid system
HIGHLANDER_HV_U
There are air intake vents under
the second seats for the purpose
of cooling the hybrid battery (trac-
tion battery). If the vents become
blocked, the hybrid battery may
overheat, leading to a reduction in
hybrid battery output.
When a certain level of impact is detected by the impact sensor , the
emergency shut off system blocks the high voltage current and stops
the fuel pump to minimize the ri sk of electrocution and fuel leakage. If
the emergency shut off system activates, your vehicle will not restart.
To restart the hybrid system , contact your Toyota dealer.
A message is automatically displ ayed when a malfunction occurs in
the hybrid system or an improper operation is attempted.
If a warning message is shown on
the multi-information display, read
the message and follow the
instructions. ( P. 576)
Hybrid battery (traction battery) air intake vents
Emergency shut off system
Hybrid warning message

931-3. Hybrid system
1
For safety and security
HIGHLANDER_HV_U
■If a warning light comes on, a warning message is displayed, or the 12-
volt battery is disconnected
The hybrid system may not start. In this case, try to start the system again. If
the “READY” indicator does not come on, contact your Toyota dea ler.
■ When refueling, the fuel filler door may take a few moments to open
As part of emission system operation, it may take up to 10 seco nds for the
fuel filler door to automatically release after the opener swit ch is pressed.
Before refueling is possible, a message will be shown on the mu lti-informa-
tion display. ( P. 2 6 2 )
■ Running out of fuel
When the vehicle has run out of fuel and the hybrid system cann ot be started,
refuel the vehicle with at least enough gasoline to make the lo w fuel level
warning light ( P. 568) go off. If there is only a small amount of fuel, the
hybrid system may not be able to start. (The standard amount of fuel is about
2.6 gal. [9.7 L, 2.1 Imp. gal.], when the vehicle is on a level surface. This
value may vary when the vehicle is on a slope. Add extra fuel w hen the vehi-
cle is inclined.)
■ Electromagnetic waves
●High voltage parts and cables on hybrid vehicles incorporate el ectromag-
netic shielding, and therefore emit approximately the same amount of elec-
tromagnetic waves as conventional gasoline powered vehicles or home
electronic appliances.
● Your vehicle may cause sound interference in some third party-p roduced
radio parts.
■ Hybrid battery ( traction battery)
The hybrid battery (traction battery) has a limited service life. The lifespan of
the hybrid battery (traction battery) can change in accordance with driving
style and driving conditions.

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Instrument cluster2
HIGHLANDER_HV_U2. Instrument cluster
Warning lights and indicators ........................ 104
Gauge and meters ............ 109
Multi-information display............................. 113
Energy monitor/ consumption screen ........ 119

1082. Instrument cluster
HIGHLANDER_HV_U
*1: These lights turn on when the power switch is turned to ON mode to indi-
cate that a system check is being performed. They will turn off after the
hybrid system is on, or after a few seconds. There may be a malfunction in
a system if a light does not come on, or if the lights do not t urn off. Have
the vehicle inspected by your Toyota dealer.
*2: If equipped
*3: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MAN- UAL”.
*4: This light comes on when the system is turned off.
*5: In order to confirm operation, the BSM outside rear view mirro r indicators
illuminate in the following situations:
• When the BSM function is enabled on of the multi-information dis-
play, the power switch is turned to ON mode.
• When the power switch is in ON mode, the BSM function is enabl ed on
of the multi-information display.
If the system is functioning correctly, the BSM outside rear vi ew mirror indi-
cators will turn off after a few seconds.
If the BSM outside rear view mirror indicators do not illuminat e or do not
turn off, there may be a malfunction in the system.
If this occurs, have the vehicle inspected by your Toyota deale r.
*6: This light illuminates on the outside rear view mirrors.
*7: This light illuminates on the center panel.
*8: This light flashes to indicate that the system is operating.EV drive mode indicator
(
P. 237)
*1, 7
(Canada)
“AIR BAG ON/
OFF” indicator
(P. 54)
*1, 7
(U.S.A.)
“AIR BAG ON/
OFF” indicator
(P. 54)
WARNING
■ If a safety system warning light does not come on
Should a safety system light such as the ABS and SRS warning lights not
come on when you start the hybrid system, this could mean that these sys-
tems are not available to help protect you in an accident, whic h could result
in death or serious injury. Have the vehicle inspected by your Toyota dealer
immediately if this occurs.

1092. Instrument cluster
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Instrument cluster
HIGHLANDER_HV_U
Hybrid System Indicator
Displays hybrid system output or regeneration level.
Multi-information display
Presents the driver with a variety of driving-related data.
Speedometer
Fuel gauge
Trip meter reset knob
Switches the trip information.
Outside temperature
Odometer and trip meter display
Shift position and shift range
Displays the selected shift position or selected shift range. (P. 239)
Instrument panel light control button
Engine coolant temperature gauge
Displays the engine coolant temperature.
Gauge and meters
The displayed content may differ depending on the type of
meter.
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