bluetooth TOYOTA HIGHLANDER HYBRID 2020 Accessories, Audio & Navigation (in English)

3418-1. Phone operation (Hands-free system for cellular phones)
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
8
Phone
●Depending on the type of Blue-
tooth® phone used for receiving
messages, or its registration sta-
tus with the system, some infor-
mation may not be displayed.
●The pop-up screen is separately
available for incoming e-mail and
SMS/MMS messages under the
following conditions:
E-mail:
• “Incoming E-mail Display” is set to “Full Screen”. ( P.346)
• “E-mail Notification Pop-up” is set to on. ( P.346)
SMS/MMS:
• “Incoming SMS/MMS Display” is set to “Full Screen”. ( P.346)
• “SMS/MMS Notification Pop-up” is
set to on. ( P.346)
●Depending on the type of Blue-
tooth® phone being connected,
E-Mail function cannot be used via
Bluetooth
®.
1 Display the message screen.
( P.340)
2 Select a desired account
name.
3 Select the desired message
from the list.
4 Check that the message is
displayed. Select to call the message
sender.
Select to have messages
read out.
To cancel this function, select
“Stop”.
When “Automatic Message
Readout” is set to on, mes-
sages will be automatically
read out. (
P.353)
Select to display the previous
or next message.
This function can be chosen
the method to reply mes-
sage with “Dictation” or
“Quick Message”.
●Reading a text message is not
available while driving.
●Depending on the type of Blue-
tooth® phone being connected,
this function cannot be used.
●Depending on the type of Blue-
tooth® phone being connected, it
may be necessary to perform
additional steps on the phone.
●Messages are displayed in the
appropriate connected Blue-
tooth
® phone’s registered mail
address folder. Select the desired
folder to be displayed.
●Only received messages on the
connected Bluetooth® phone can
be displayed.
●The text of the message is not dis-
played while driving.
●Turn the “POWER VOL-
UME”/“PWR/VOL” knob, or use
the volume control switch on the
steering wheel to adjust the mes-
sage read out volume.
●“Subject:” field is not shown on
SMS case.
Checking received mes-
sages
A
B
C
D

3458-2. Setup
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
8
Phone
8-2.Setup
1 Press the “MENU” button.
8-inch display model
12.3-inch display model
2 Select “Setup”.
3 Select “Phone”.
4 Select the desired item to be
set. Connecting a Bluetooth
®
device and editing the Blue-
tooth
® device information
( P.46, 49)
Sound settings
* (  P.346)
Notification/display settings
*
( P.346)
Contact/call history settings
*
( P.347)
Message settings
* (  P.353)
*: This operation cannot be per-
formed while driving.
Phone settings
Displaying the phone set-
tings screen
Phone settings screen
A
B
C
D
E

3478-2. Setup
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
8
Phone
• “Full Screen”: When a call is received, the incoming call
screen is displayed and can be
operated on the screen.
• “Drop-down”: A message is dis- played at the top of the screen.
Select to set the SMS/MMS
notification pop-up on/off.
Select to change the incom-
ing SMS/MMS display.
• “Full Screen”: When an
SMS/MMS message is received,
the incoming SMS/MMS display
screen is displayed and can be
operated on the screen.
• “Drop-down”: When an SMS/MMS message is received,
a message is displayed at the top
of the screen.
Select to set the e-mail notifi-
cation pop-up on/off.
Select to change the incom-
ing e-mail display.
• “Full Screen”: When an e-mail is received, the incoming e-mail dis-
play screen is displayed and can
be operated on the screen.
• “Drop-down”: When an e-mail is received, a message is displayed
at the top of the screen.
Select to set display of the
contact/history transfer com-
pletion message on/off.
The phone top screen can be
set to be displayed on the
multi-information display or
system screen.
Select to reset all setup
items.
●Depending on the type of Blue- tooth
® phone, these functions
may not be available.
Contacts can be transferred
from a Bluetooth
® phone to this
system. Contacts and favorites
can be added, edited and
deleted. Also, the call history
can be deleted.
1 Display the phone settings
screen. ( P.345)
2 Select “Contacts/Call His-
tory”.
3 Select the desired item to be
set.
For PBAP compatible Blue-
tooth
® phones: Select to
change the contact/history
transfer settings. ( P.348)
Select to update contacts
B
C
D
E
F
G
H
Contacts/Call history set-
tings screen
A
B

3488-2. Setup
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
from the connected device.
(P.349)
Select to sort contacts by the
first name or last name field.
Select to add contacts to the
favorites list. ( P.352)
Select to delete favorites
from the favorites list.
( P.352)
Select to clear the call his-
tory.
*
Select to add new contacts to
the contact list.
* (  P.351)
Select to edit contacts in the
contact list.
* (  P.351)
Select to delete contacts
from the contact list.
*
( P.351)
Select to set the voice tags.
( P.353)
Select to reset all setup
items.
*: For PBAP compatible Bluetooth®
phones, this function is available
when “Automatic Transfer” is set
to off. ( P.348)
●Depending on the type of Blue-
tooth® phone, certain functions
may not be available.
●Contact data is managed inde-
pendently for every registered
phone. When one phone is con-
nected, another phone’s regis-
tered data cannot be read.
The automatic contact/history
function is available for PBAP
compatible Bluetooth
® phones
only.
1 Select “Automatic Transfer”.
2 Select the desired item to be
set.
Select to set automatic con-
tact/history transfer on/off.
When set to on, the phone’s
contact data and history are
automatically transferred.
Select to update contacts
from the connected phone.
( P.348)
Select to set the transferred
contact image display on/off.
Only when the vehicle is not
moving, the contact image
can be displayed.
Select to reset all setup
items.
■Updating contacts from
phone
1 Select “Update Now”.
 Contacts are transferred auto-
matically.
C
D
E
F
G
H
I
J
K
Setting automatic con-
tact/history transfer
A
B
C
D

3498-2. Setup
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
8
Phone
2 Check that a confirmation
screen is displayed when the
operation is complete.
 This operation may be unnec-
essary depending on the type
of Bluetooth
® phone.
 If another Bluetooth
® device
is connected when transfer-
ring contact data, depending
on the phone, the connected
Bluetooth
® device may need
to be disconnected.
 Depending on the type of
Bluetooth
® phone being con-
nected, it may be necessary
to perform additional steps on
the phone.
■Updating the contacts in a
different way (from the call
history screen)
*
1 Display the phone top
screen. ( P.328)
2 Select “History” and select a
contact not yet registered in
the contact list.
3 Select “Update Contact”.
4 Select the desired contact.
5 Select a phone type for the
phone number.
*: For PBAP compatible Bluetooth®
phones, this function is available
when “Automatic Transfer” is set
to off. ( P.348)
When an Android Auto connec-
tion is established, this function
will be unavailable.
*
*: This function is not made avail-
able in some countries or areas.
When the contact is not regis-
tered
1 Select “Transfer Contacts
from Device”.
2 Select “From Phone (Blue-
tooth)”.
3 Transfer the contact data to
the system using a Blue-
tooth
® phone.
 This operation may be unnec-
essary depending on the type
of Bluetooth
® phone.
 To cancel this function, select
“Cancel”.
4 Check that a confirmation
screen is displayed when the
operation is complete.
When the contact is regis-
tered
1 Select “Transfer Contacts
from Device”.
2 Select “From Phone (Blue-
tooth)”.
3 Select “Replace Contacts” or
“Add Contact”.Transfer contacts from
device
From phone (OPP compati-
ble Bluetooth
® phones only)

3508-2. Setup
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)“Replace Contacts”: Select to trans-
fer the contact fro
m the connected
cellular phone and replace the cur-
rent one.
“Add Contact”: Select to transfer
the desired contact data from the
connected cellular phone to add to
the current one.
4 Transfer the contact data to
the system using a Blue-
tooth
® phone.
 This operation may be unnec-
essary depending on the type
of Bluetooth
® phone.
 To cancel this function, select
“Cancel”.
5 Check that a confirmation
screen is displayed when the
operation is complete.
Backed-up contact data
(“vCard” formatted) can be
transferred from USB device or
Bluetooth
® phone to this sys-
tem.
1 Connect a USB device.
( P.135)
2 Select “Transfer Contacts
from Device”.
3 Select “From USB”.
4 Select “USB 1” or “USB 2”
when the multiple USB
devices are connected. If a
USB device is connected,
skip this procedure.
5 Select “Replace Contacts” or
“Add Contact”. If the contact is not registered, skip this
procedure.
“Replace Contacts”: Select to trans-
fer the contact fr
om the connected
USB device or Bluetooth
® phone
and replace the current one.
“Add Contact”: Select to transfer
the desired contact data from the
connected USB de vice or Blue-
tooth
® phone to add to the current
one.
6 Select a desired file from
vCard file list.
7 Check that a confirmation
screen is displayed when the
operation is complete.
●Depending on the type of Blue-
tooth® phone used and number of
files, it may take time to display
vCard file lists and download con-
tacts.
●Downloading may not complete
correctly in the following cases:
• If the engine switch is turned off during down-
loading.
• If the USB device or Bluetooth
®
phone is removed before down-
loading is complete.
From USB device

3518-2. Setup
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
8
Phone
New contact data can be regis-
tered.
Up to 4 numbers per person can
be registered. For PBAP com-
patible Bluetooth
® phones, this
function is available when “Auto-
matic Transfer” is set to off.
( P.348)
1 Select “New Contact”.
2 Enter the name and select
“OK”.
3 Enter the phone number and
select “OK”.
4 Select the phone type for the
phone number.
5 To add another number to
this contact, select “Yes”.
■Registering a new contact
in a different way (from the
call history screen)
1 Display the phone top
screen. ( P.328)
2 Select “History” and select a
contact not yet registered in
the contact list.
3 Select “Add to Contacts”.
4 Follow the steps in “Register-
ing a new contact to the con-
tacts list” from step 2.
( P.351) For PBAP compatible Blue-
tooth
® phones, this function is
available when “Automatic
Transfer” is set to off. ( P.348)
1 Select “Edit Contact”.
2 Select the desired contact.
3 Select corresponding to
the desired name or number.
4 Enter the name or the phone
number and select “OK”.
For PBAP compatible Blue-
tooth
® phones, this function is
available when “Automatic
Transfer” is set to off. ( P.348)
1 Select “Delete Contacts”.
2 Select the desired contact
and select “Delete”.
3 Select “Yes” when the confir-
mation screen appears.
●Multiple data can be selected and
deleted at the same time.
●When a Bluetooth® phone is
deleted, the contact data will be
deleted at the same time.
Registering a new contact
to the contacts listEditing the contact data
Deleting the contact data

3558-3. What to do if...
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
8
Phone
8-3.What to do if...
■The connected device may
not be a compatible Blue-
tooth
® cellular phone.
For a list of specific devices
which operation has been con-
firmed on this system, check
with your Toyota dealer or the
following website:
https://www.toyota.com/
audio-multimedia in the United
States,
https://www.toyota.ca/
connected in
Canada, and
http://www.toyotapr.com/
audio-multimedia in Puerto Rico
■The Bluetooth® version of
the connected cellular
phone may be older than
the specified version.
Use a cellular phone with Blue-
tooth
® version 2.0 or higher
(recommended: Ver. 4.2 or
higher). ( P.43)
■An incorrect passcode was
entered on the cellular
phone.
Enter the correct passcode on
the cellular phone.
■The registration operation
has not been completed on
the cellular phone side.
Complete the registration opera-
tion on the cellular phone
(approve registration on the
phone).
■Old registration informa-
tion remains on either this
system or the cellular
phone.
Delete the existing registration
information from both this sys-
tem and the cellular phone, then
register the cellular phone you
wish to connect to this system.
( P.48)
Troubleshooting
If there is a problem with the
hands-free system or a
Bluetooth
® device, first
check the followings.
Troubleshooting
When using the
hands-free system with a
Bluetooth
® device
The hands-free system or
Bluetooth
® device does not
work.
When registering/connect-
ing a cellular phone
A cellular phone cannot be
registered.

3568-3. What to do if...
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
■Another Bluetooth® device
is already connected.
Manually connect the cellular
phone you wish to use to this
system. ( P.46)
■Bluetooth® function is not
enabled on the cellular
phone.
Enable the Bluetooth
® function
on the cellular phone.
■Automatic Bluetooth® con-
nection on this system is
set to off.
Set automatic Bluetooth
® con-
nection on this system to on
when the engine switch switch> is in ACC or ON.
( P. 5 1 )
■Preferred device settings
function on this system is
set to on.
Set preferred device settings
function on this system to off.
( P. 5 1 )
Set the desired cellular phone to
the highest automatic connec-
tion priority. ( P.51)
■Bluetooth® function is not
enabled on the cellular
phone.
Enable the Bluetooth
® function
on the cellular phone.
■Old registration informa-
tion remains on either this
system or the cellular
phone.
Delete the existing registration
information from both this sys-
tem and the cellular phone, then
register the cellular phone you
wish to connect to this system.
( P.48)
■Your vehicle is in a area.
Move to where no longer
appears on the display.
A Bluetooth
® connection
cannot be made.A cellular phone cannot be
connected.
When making/receiving a
call
A call cannot be
made/received.

3588-3. What to do if...
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
■Notification of
SMS/MMS/E-mail reception
on this system is set to off.
Set notification of
SMS/MMS/E-mail reception on
this system to on. ( P.346)
■Automatic message trans-
fer function is not enabled
on the cellular phone.
Enable automatic transfer func-
tion on the cellular phone.
■Connection confirmation
display on this system is
set to on.
To turn off the display, set con-
nection confirmation display on
this system to off. ( P.52)
*: The engine switch switch> is in ACC or ON.
■The cellular phone is not
close enough to this sys-
tem.
Bring the cellular phone closer
to this system.
■Radio interference has
occurred.
Turn off Wi-Fi
® devices or other
devices that may emit radio
waves.
■The cellular phone is the
most likely cause of the
symptom.
Turn the cellular phone off,
remove and reinstall the battery
pack, and then restart the cellu-
lar phone.
Enable the cellular phone’s
Bluetooth
® connection.
Disable the Wi-Fi
® connection of
the cellular phone.
Stop the cellular phone’s secu-
rity software and close all appli-
cations.
Before using an application
installed on the cellular phone,
carefully check its source and
how its operation might affect
this system.
●For details, refer to the owner’s
manual that came with the cellular
phone.
New message notifications
are not displayed.
In other situations
The Bluetooth
® connection
status is displayed at the top
of the screen each time the
system is activated
*.
Even though all conceivable
measures have been taken,
the symptom status does not
change.