bluetooth TOYOTA HIGHLANDER HYBRID 2020 Accessories, Audio & Navigation (in English)

3619-1. Connected Services overview
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
9
Connected Services
Content provider
Provides contents to the application server.
Type A: Function achi eved by using a smar t
phone or DCM
Of the functions included with connected services, the Toyota
apps rely on the use of a smartphone or DCM.
 Using a smart phone
• Toyota audio multimedia system enables applicable apps
installed on a smart phone to be displayed on and operated from
the screen via a Bluetooth
® (and USB).
 Via DCM
• Toyota audio multimedia system enables applicable apps
installed on the system to be displayed on and operated from th e
screen.
A few settings must be performed before Toyota apps can be
used. ( P.364)
By using a smart phone or DCM
A

3649-1. Connected Services overview
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
■Settings required to use
Toyota mobile application
Perform the settings in the fol-
lowing order.
1 Download the Toyota mobile
application to your smart
phone.
2 Open the Toyota mobile
application on your smart
phone and follow instruc-
tions. Bluetooth
® Pairing is
required.
In order to use Toyota mobile appli-
cation, the following must first be
performed:
 Register a Bluetooth® phone
with the hands-free system.
( P. 4 0 )
●Applications can only be used
when the Toyota mobile applica-
tion has been downloaded to your
smart phone, and the application
is running.
●Toyota mobile application opera-
tional procedures can also be con-
firmed by visiting
https://www.toyota.com/
connected-servicesin the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico.
●If a Toyota mobile application is
used while iPod audio/video is
being played back, system opera-
tion may become unstable.
*: Vehicles with DCM
Preparation before using
Toyota mobile applicationType B: Function
achieved by using
DCM and the system
*
The functionality of Destina-
tion Assist, Dynamic Navi-
gation, and Wi-Fi
® hotspot
is made possible through
the shared work of the DCM
and the system.
Destination Assist and
Dynamic Navigation are
subscription-based telemat-
ics services that use Global
Positioning System (GPS)
data and embedded cellular
technology to provide
safety and security as well
as convenience features.
These services are available
by subscription on select,
telematics hard-
ware-equipped vehicles and
supported by the Toyota,
which operates 24 hours a
day, 7 days a week.
For details about:
 Dynamic Naviga-
tion: P.92, 102, 130
 Wi-Fi
® hotspot: P. 5 3

3719-2. Connected Services operation
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
9
Connected Services
When the Toyota apps is acti-
vated, an application may need
to be updated. To update an
application, it is necessary to
download update data and
install it.
■Downloading update
If an update is available,
“Update” can be selected.
1 Select “Update” on the appli-
cation screen. ( P.370)
2 Check that downloading
starts.
“Download in Background”: Select
to operate other functions while
downloading.
“Cancel”: Select to cancel updating.
3Check that downloading is
complete.
“Later”: Select to install later. When
this screen button is selected, the
screen will re turn to the last dis-
played screen. To install the update
data: ( P.371)
“See Detail”: Select to display
detailed information on the update
data.
“Install”: Select to install the update
data. Follow the steps “Installing
the update data” from step 2.
(  P.371)
■Installing the update data
After the downloading is com-
plete, “Update” will be changed
to “Install”.
1 Select “Install” on the appli-
cation screen. ( P.370)
2 Select “Continue”.
“Later”: Select to postpone the
installation of the update data and
go back to the previous screen.
3Check that installing is
started.
“Install in Backgr ound”: Select to
operate other fu nctions while
installing.
4 Select “OK” after the install-
ing is complete.
●The Toyota apps cannot be oper-
ated while installing.
When problems occur with start-
ing the application player, a
message will appear on the
screen. Referring to the follow-
ing items, identify the problem
and take the suggested correc-
tive action.
“When it is safe and legal to
do so, please ensure your
mobile application is running
and logged in on your phone.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Updating an application
If a message appears on
the screen

3729-2. Connected Services operation
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)Refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico, to confirm if the
phone is Bluetooth
® SPP compati-
ble or not, and then activate the
Toyota mobile application.
 “Installation failed, please try
again”
Installation can be attempted again
by changing to the application
screen and pressing the “Install”
switch.
“Application download error.
Please try again later.”
Downloading can be attempted
again by checking the communica-
tion status, chang ing to the applica-
tion screen and pressing the
“Download” switch again.
 “Download error, some mobile
application functions may not
work as expected. Please
reinitiate the download pro-
cess.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico, to confirm if the
phone is Bluetooth
® SPP compati-
ble or not, and then activate the
Toyota mobile application.
Please ensure your Toyota mobile
application is running and logged in
on your phone while vehicle is not
moving.
 “To use the services, mobile
application needs to be run-
ning on your phone. For more
information, please visit
toyota.com or call
1-800-331-4331 in the United
States, 1-888-869-6828 in
Canada, and 1-877-855-8377
in Puerto Rico.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico, to confirm if the
phone is Bluetooth
® SPP compati-
ble or not, and then activate the
Toyota mobile application.
 “Communication unsuccess-
ful. Please try again.”
Communication was disconnected.
After a few moments, retry the
operation.

378 Alphabetical Index
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
Alphabetical Index
A
A route from the Cloud .......... 102
AM ............................................ 139
Android Auto .......................... 155
Apple CarPlay/Android Auto ... 58 Troubleshooting...................... 62
APPS button ........... .................. 12
Apps button (Menu screen) ..... 15
Audio ....................................... 132 Audio source ........................ 134
Operating information........... 165
Reordering the audio source 135
Screen adjustment ............... 137
Some basics......................... 134
Sound settings ..................... 136
Turning the system on and off........................................... 134
USB port............................... 135
Voice command system ....... 138
Audio (rear seat entertainment) ............................................... 175Operating information........... 212
Some basics......................... 176
AUDIO button............................ 12
Audio button (Menu screen).... 15
Audio button (Setup screen) ... 19
Audio settings ........................ 162 Common settings ................. 162
Radio settings ...................... 163
Audio source .......................... 134
B
Basic operation ........................ 78
Bluetooth® audio .................... 156
Registering/Conn ecting a Blue-
tooth
® device...................... 159
Bluetooth® button (Setup
screen) .................................... 19
Bluetooth
® details settings ..... 45
Bluetooth® setup screen ........ 45 Connecting a Bluetooth
® device
.............................................46
Deleting a Bluetooth
® device..48
Detailed settings screen .........50
Displaying the Bluetooth
® setup
screen...................................45
Editing the Bluetooth
® device
information............................49
Registering a Bluetooth
® device
.............................................48
Bluetooth
® hands-free system
...............................................328
Bluetooth
® phone message func-
tion .........................................340 Calling the message sender .343
Checking received messages ...........................................341
Displaying the message screen ...........................................340
Receiving a mess age ...........340
Replying to a message (dicta- tion reply)............................342
Replying to a message (quick reply) ..................................342
Buttons overview......................12
C
Clock settings ...........................68
Command list ..........................248
D
Data service button (Setup screen) .....................................19
Data services settings............258
DCM .........................364, 366, 368
Destination Assist ..................374
Destination button (Menu screen) .....................................15
Destination search ...................91
Destination search operation Address ..................................95

381 Alphabetical Index
HIGHLANDER_HIGHLANDER
HV_NAVI_(U)
Refer to the table below to iden- tify the problem and take the
suggested corrective action 149
Troubleshooting guide .......... 144
Rear seat entertainment system Function index ...................... 175
Rear seat entertainment system features ................................. 175
Rear view monitor system ..... 262 Camera ................................ 264
Differences between the screen and the actual road ............ 265
Driving precautions .............. 262
Precautions .......................... 264
Screen description ............... 263
Things you should know....... 269
When approaching three-dimen- sional objects ..................... 267
Receiving a call using the Blue- tooth
® hands-free system ... 336
Registering home ............. 25, 113
Registering/Connecting a Blue- tooth
® device .......................... 40
Profiles ................................... 43
Registering a Bluetooth
® audio
player for the first time.......... 43
Registering a Bluetooth
® phone
for the first time .................... 40
Remote Connect ..................... 368
Route guidance ................ 99, 103
Route guidance screen .......... 103 Freeway ............................... 104
Intersection........................... 106
Lane recommendation ......... 104
Turn list screen ..................... 107
Turn-by-turn arrow screen .... 107
Route overview ....................... 100
S
Screen adjustment ................... 38
SEEK/TRACK button ................ 12
Service Connect ..................... 369 Setup........................................ 112
Setup button (Menu screen)
...........................................15, 19
Setup screen .............................19
SiriusXM (SXM) .......................139
Status icon ................................17 Status icon explanation ..........17
Steering switch ...............160, 244 Audio switch .........................160
Talk switch ............................244
SXM (SiriusXM) .......................139
T
Talking on the Bluetooth®
hands-free system ................337 Call screen operation ...........337
Incoming call waiting ............339
Sending tones ......................338
Transmit volume setting .......339
Things you should know ...............................269, 283, 323If you notice any symptoms ...........................269, 283, 323
Tips for the navigation system ...............................................127
Touch screen ............................29 Touch screen gestures ...........29
Touch screen operation ..........30
Toyota Apps ............................370
Toyota Apps button (Setup screen) .....................................19
Toyota Apps settings .............376
Toyota multi-operation touch ..31 Audio/visual system ................33
Toyota multi-operation touch operation ..............................32
Toyota multi-operation touch overview ...............................31
Toyota parking assist monitor ...............................................271Camera.................................278