display TOYOTA HIGHLANDER HYBRID 2020 Owners Manual (in English)

4567-2. Steps to take in an emergency
HIGHLANDER HV_U
The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing.
The hybrid system warning
message is shown on the
multi-information display and
the vehicle does not move.
 The vehicle makes an abnor-
mal sound.
WA R N I N G
■While towing
●When towing using cables or
chains, avoid sudden starts, etc.
which place excessive stress on
the towing eyelets, cables or
chains. The towing eyelets,
cables or chains may become
damaged, broken debris may hit
people, and cause serious dam-
age.
●Do not turn the power switch off.
There is a possibility that the
steering wheel is locked and
cannot be operated.
NOTICE
■To prevent damage to the
vehicle when towing using a
wheel-lift type truck
●Do not tow the vehicle from the
rear when the power switch is
off. The steering lock mecha-
nism is not strong enough to
hold the front wheels straight.
●When raising the vehicle,
ensure adequate ground clear-
ance for towing at the opposite
end of the raised vehicle. With-
out adequate clearance, the
vehicle could be damaged while
being towed.
■To prevent damage to the
vehicle when towing with a
sling-type truck
Do not tow with a sling-type truck,
either from the front or rear.
■To prevent damage to the
vehicle during emergency
towing
Do not secure cables or chains to
the suspension components.
■Recreational towing (behind
motor home, etc.)
Never dinghy tow your vehicle to
prevent causing serious damage
to the Hybrid AWD system (AWD
models) and transmission.
(  P.212)
Situations when it is nec-
essary to contact dealers
before towing

4607-2. Steps to take in an emergency
HIGHLANDER HV_U
■Brake system warning light
■Brake system warning light
■High coolant temperature warning light* (warning buzzer)
*: This light illuminat es on the multi-information display.
If a war ning light tur ns on or a war ning buzzer
sounds
Calmly perform the following actions if any of the warning
lights comes on or flashes. If a light comes on or flashes, but
then goes off, this does not necessarily indicate a malfunction
in the system. However, if this continues to occur, have the
vehicle inspected by your Toyota dealer.
Actions to the warning lights or warning buzzers
Warning lightDetails/Actions
(U.S.A.)
or
(red)
(Canada)
Indicates that:
 The brake fluid level is low; or
 The brake system is malfunctioning
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. Continuing to drive the vehi-
cle may be dangerous.
Warning lightDetails/Actions
(yellow)
Indicates a malfunction in:
The regenerative braking system;
 The electronically contr olled brake system; or
 The electric parking brake
 Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightDetails/Actions
Indicates that the engine coolant temperature is too high
Immediately stop the vehicle in a safe place.
Handling method ( P.497)

4617-2. Steps to take in an emergency
HIGHLANDER HV_U
7
When trouble arises
■Hybrid system overheat warning light*(warning buzzer)
*: This light illuminat es on the multi-information display.
■Charging system warning light*
*: This light illuminates on the multi-information display.
■Low engine oil pressure warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
■Malfunction indicator lamp
Warning lightDetails/Actions
Indicates the hybrid s ystem has overheated
 Stop the vehicle in a safe place.
Handling method ( P.498)
Warning lightDetails/Actions
Indicates a malfunction in the vehicle’s charging system
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Warning lightDetails/Actions
Indicates that the engine oil pressure is too low
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Warning lightDetails/Actions
(U.S.A.)
or
(Canada)
Indicates a malfunction in:
The hybrid system;
 The electronic engine control system; or
 The electronic thrott le control system;
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.

4627-2. Steps to take in an emergency
HIGHLANDER HV_U
■SRS warning light
■ABS warning light
■Brake Override System warning light/Drive-Start Control
warning light* (warning buzzer)
*: This light illuminat es on the multi-information display.
Warning lightDetails/Actions
Indicates a malfunction in:
The SRS airb ag system;
 The front passenger occupan t classification system; or
 The seat belt pretensioner system
 Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightDetails/Actions
(U.S.A.)
or
(Canada)
Indicates a malfunction in:
The ABS; or
 The brake assist system
 Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightDetails/Actions
When a buzzer sounds:
Brake Override System is malfunctioning;
 Drive-Start Contro l is operating;
 Drive-Start Control is malfunctioning; or
 Parking Support Brake functio n (for static objects) (if
equipped) is operating
 Follow the instructions di splayed on the multi-infor-
mation display.
When a buzzer does not sound:
Brake Override System is operating
 Release the accelerator pedal and depress the brake
pedal.

4647-2. Steps to take in an emergency
HIGHLANDER HV_U
■Rear passengers’ seat belt reminder light*1 (warning buzzer)*2
*1: This light illuminates on the multi-information display.
*2: Rear passengers’ seat belt warning buzzer:
The rear passengers' seat belt warning buzzer sounds to alert t he rear pas-
senger that his or he r seat belt is not fastened. If the seat b elt is unfas-
tened, the buzzer sounds intermittently for a certain period of time, after the
seat belt is fastened and unfast ened and the vehicle reaches a certain
speed.
■Tire pressure warning light
■LTA indicator* (warning buzzer)
*: This light illuminat es on the multi-information display.
Warning lightDetails/Actions
Warns the second and/or thir d seat passengers to fasten
their seat belts. An indicato r corresponding to an unfas-
tened second or third seat seat b elt will illuminate.
 Fasten the seat belt.
Warning lightDetails/Actions
When the light comes on after blinking for approximately 1
minute:
Malfunction in the tire pressure warning system
Have the system checked by your Toyota dealer.
When the light comes on:
Low tire inflation pressure such as
 Natural causes
 Flat tire
 Immediately stop the vehicle in a safe place.
Handling method ( P.468)
Warning lightDetails/Actions
(orange)
Indicates a malfunction in the LTA (Lane Tracing Assist)
 Follow the instructions di splayed on the multi-infor-
mation display. ( P.266)

4657-2. Steps to take in an emergency
HIGHLANDER HV_U
7
When trouble arises
■Intuitive parking assist OFF indicator (warning buzzer)
■RCTA OFF indicator* (warning buzzer)
*: This light illuminat es on the multi-information display.
■PKSB OFF indicator (warning buzzer)
Warning lightDetails/Actions
(flashes)
(if equipped)
Indicates a malfunction in the intuitive parking assist func-
tion
 Have the vehicle inspected by your Toyota dealer
immediately.
Indicates that the system is te mporarily unavailable, possi-
bly due to a sensor being dirty or covered with ice, etc.
 Follow the instructions di splayed on the multi-infor-
mation display. ( P.289)
Warning lightDetails/Actions
(flashes)
When a buzzer sounds:
Indicates a malfunction in the RCTA (Rear Cross Traffic
Alert) function
 Have the vehicle inspected by your Toyota dealer
immediately.
When a buzzer does not sound:
Indicates that the re ar bumper around the radar sensor is
covered with dirt, etc. ( P.282)
 Follow the instructions di splayed on the multi-infor-
mation display. ( P.295)
Warning lightDetails/Actions
(flashes)
(if equipped)
When a buzzer sounds:
Indicates a malfunction in the PKSB (Parking Support
Brake) system
 Have the vehicle inspected by your Toyota dealer
immediately.
When a buzzer does not sound:
Indicates that the system is te mporarily unavailable, possi-
bly due to a sensor being dirty or covered with ice, etc.
 Follow the instructions di splayed on the multi-infor-
mation display. ( P.304, 470)

4667-2. Steps to take in an emergency
HIGHLANDER HV_U
■PCS warning light
■Slip indicator
Warning lightDetails/Actions
(flashes or illu-
minates)
When a buzzer sounds simultaneously:
Indicates a malfunction has occurred in the PCS (Pre-Colli-
sion System).
Have the vehicle inspected by your Toyota dealer
immediately.
When a buzzer does not sound:
The PCS (Pre-Collision System) has become temporarily
unavailable, corrective action may be necessary.
 Follow the instructions di splayed on the multi-infor-
mation display. ( P.243, 473)
If the PCS (Pre-Collision Syst em) or VSC (Vehicle Stability
Control) system is disabled, the PCS warning light will illu-
minate.
 P. 2 5 6
Warning lightDetails/Actions
When the warning light is illuminated:
Indicates a malfunction in:
The VSC system;
 The TRAC system;
 The Trailer Sway Control; or
 The hill-start assist control system;
 Have the vehicle inspected by your Toyota dealer
immediately.
When the warning light flashes:
Indicates that the ABS, VSC, TR AC or Trailer Sway Control
system is operating

4707-2. Steps to take in an emergency
HIGHLANDER HV_U
WA R N I N G
TPMS (tire pressure warning sys-
tem) malfunctions may occur for a
variety of reasons, including the
installation of replacement or
alternate tires or wheels on the
vehicle that prevent the TPMS
(tire pressure warning system)
from functioning properly. Always
check the TPMS (tire pressure
warning system) malfunction tell-
tale after replacing one or more
tires or wheels on your vehicle to
ensure that the r eplacement or
alternate tires and wheels allow
the TPMS (tire pressure warning
system) to continue to function
properly.
NOTICE
■To ensure the tire pressure
warning system operates
properly
Do not install tires with different
specifications or makers, as the
tire pressure warning system may
not operate properly.
If a war ning message
is displayed
The multi-information dis-
play shows warnings of sys-
tem malfunctions,
incorrectly performed oper-
ations, and messages that
indicate a need for mainte-
nance. When a message is
shown, perform the correc-
tion procedure appropriate
to the message.
Additionally, if a warning
light comes on or flashes at
the same time that a warn-
ing message is displayed,
take the appropriate correc-
tive action for the warning
light. ( P.460)
If a warning message is dis-
played again after the
appropriate actions have
been performed, contact
your Toyota dealer.

4717-2. Steps to take in an emergency
HIGHLANDER HV_U
7
When trouble arises
The warning lights and warning buzzers operate as follows depend-
ing on the content of the message. If a message indicates the need
for inspection by a dealer, have the vehicle inspected by your To y o t a
dealer immediately.
*: A buzzer sounds the first time a message is shown on the multi-informa-
tion display.
■Warning messages
The warning messages explained
below may differ from the actual
messages according to operation
conditions and vehicle specifica-
tions.
■Warning buzzer
In some cases, the buzzer may not
be heard due to being in a noisy
location or audio sound.
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil level is low. Check
the level of the engine oil, and add if
necessary.
This message may appear if the
vehicle is stopped on a slope. Move
the vehicle to a l evel surface and
check to see if the message disap-
pears.
Messages and warnings
Warning lightWarning
buzzer
*Warning
-Sounds
 Indicates an important situation, such as
when a system relate d to driving is mal-
functioning or that danger may result if
the correction procedure is not per-
formed
 Indicates a situation, such as when dam-
age to the vehicle or danger may result
Comes on or
flashesSounds
Indicates an importan t situation, such as
when the systems shown on the
multi-information display may be malfunc-
tioning
-Does not sound
 Indicates a condition, such as malfunc-
tion of electrical components, their condi-
tion, or indicates the need for
maintenance
 Indicates a situatio n, such as when an
operation has been performed incor-
rectly, or indicates how to perform an
operation correctly

4727-2. Steps to take in an emergency
HIGHLANDER HV_U
■If “Hybrid System Stopped
Steering Power Low” is dis-
played
This message is displayed if the
hybrid system is stopped while driv-
ing.
When steering wheel operations are
heavier than usual, grip the steering
wheel firmly and operate it using
more force th an usual.
■If “Hybrid System Overheated
Output Power Reduced” is dis-
played
This message may be displayed
when driving under severe operat-
ing conditions. (For example, when
driving up a long steep hill.)
Handling method: P. 4 9 7
■If “Traction Battery Needs to be
Protected Refrain from the Use
of N Position” is displayed
This message may be displayed
when the shift lever is in N.
As the hybrid batte ry (traction bat-
tery) cannot be charged when the
shift lever is in N, shift the shift lever
to P when the vehicle is stopped.
■If “Traction Battery Needs to be
Protected Shift into P to
Restart” is displayed
This message is displayed when the
hybrid battery (traction battery)
charge has become extremely low
because the shift lever has been left
in N for a certain amount of time.
When operating the vehicle, shift to
P and restart the hybrid system.
■If “Shift to P Before Exiting
Vehicle” or “Shift to P when
Parked” is displayed
This message is displayed when the
driver’s door is opened without turn-
ing the power swit ch off with the
shift lever in any position other than
P. Change the shift lever to P.
■If “Shift is in N Release Acceler-
ator Before Shifting” is dis-
played
The accelerator pedal has been
depressed when the shift lever is in
N.
Release the accelerator pedal and
shift the shift le ver to D, S or R.
■If “Press Brake when Vehicle is
Stopped Hybrid System may
Overheat” is displayed
The message may be displayed
when the accelerator pedal is
depressed to hold the vehicle while
the vehicle is stopped on an incline,
etc. The hybrid system may over-
heat. Release the accelerator pedal
and depress the brake pedal.
■If “Auto Power OFF to Conserve
Battery” is displayed
Power was cut off due to the auto-
matic power off function. Next time
when starting the hybrid system,
operate the hybrid system for
approximately 5 minutes to
recharge the 12-volt battery.
■If “Headlight System Malfunc-
tion Visit Your Dealer” is dis-
played
The following systems may be mal-
functioning. Hav e the vehicle
inspected by your Toyota dealer
immediately.
●The LED headlight system (if AFS
[Adaptive Front-lighting System]
equipped)
●AFS (Adaptive Front-lighting Sys-
tem) (if equipped)
●The automatic headlight leveling
system (if equipped)
●Automatic High Beam
■If “Radar Cruise Control
Unavailable” is displayed
The dynamic radar cruise control
with full-speed range system cannot
be used temporarily. Use the system
when it becomes available again.