display TOYOTA HIGHLANDER HYBRID 2020 Owners Manual (in English)

4737-2. Steps to take in an emergency
HIGHLANDER HV_U
7
When trouble arises
■If “Front Camera Unavailable”
or “Front Camera Unavailable
See Owner's Manual” is dis-
played
The following sys tems may be sus-
pended until the pr oblem shown in
the message is resolved. ( P.247,
466)
●PCS (Pre-Collision system)
●LTA (Lane Tracing Assist)
●Automatic High Beam
●RSA (Road Sign Assist) (if
equipped)
●Dynamic radar cruise control with
full-speed range
■If “AWD System Overheated
Switching to 2WD Mode” or
“AWD System Overheated 2WD
Mode Engaged” is displayed
(AWD models)
This message may be displayed
when driving under extremely high
load conditions.
Drive the vehicle at low speeds and
stop the vehicle in a safe place with
the engine running until the mes-
sage is cleared.
If the message is not cleared, have
the vehicle inspected by your Toyota
dealer.
■If “Check Fuel Cap” is dis-
played
The fuel tank cap is not properly
installed. Correctly install the fuel
tank cap.
■If “Maintenance Required
Soon” is displayed
Indicates that all maintenance
according to the dr iven distance on
the maintenance schedule
* should
be performed soon.
Comes on approximately 4500
miles (7200 km) after the message
has been reset. If necessary, per-
form maintenance. Please reset the
message after the maintenance is
performed. ( P.401)
*: Refer to the separate “Scheduled
Maintenance” or “Owner’s Man-
ual Supplement” for the mainte-
nance interval applicable to your
vehicle.
■If “Maintenance Required Visit
Your Dealer” is displayed
Indicates that all maintenance is
required to correspond to the driven
distance on the maintenance sched-
ule
*.
Comes on approximately 5000
miles (8000 km) after the message
has been reset. (The indicator will
not work properly unless the mes-
sage has been rese t.) Perform the
necessary maintenance. Please
reset the message after the mainte-
nance is performed. ( P.401)
*: Refer to the separate “Scheduled
Maintenance” or “Owner’s Man-
ual Supplement” for the mainte-
nance interval applicable to your
vehicle.
■If a message that indicates the
need for visiting your Toyota
dealer is displayed
The system or part shown on the
multi-information di splay is malfunc-
tioning. Have the vehicle inspected
by your Toyota dealer immediately.
■If a message that indicates the
need for referring to Owner’s
Manual is displayed
●If any of the following messages
are shown on the multi-informa-
tion display, it may indicate a mal-
function. Immediately stop the
vehicle and contact your Toyota
dealer.
• “Braking Power Low Stop in a Safe Place See Owner's Manual”
• “Oil Pressure Low Stop in a Safe
Place See Owner's Manual”
• “Charging System Malfunction Stop in a Safe Place See Owner's
Manual”
• “Hybrid System Stopped”

4747-2. Steps to take in an emergency
HIGHLANDER HV_U• “Engine Stopped”
• “Stop in a Safe Place See Owner's
Manual”
• “Shift to P See Owner's Manual”
●If any of the following messages
are shown on the multi-informa-
tion display, it may indicate a mal-
function. Have the vehicle
inspected by you r Toyota dealer
immediately.
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunc- tion”
• “Accelerator Syst em Malfunction”
• “Smart Key System Malfunction See Owner's Manual”
●If any of the following messages
are shown on the multi-informa-
tion display, follow the instruc-
tions.
• “Engine Coolant Temp High Stop
in a Safe Place See Owner's Man-
ual” ( P.497)
• “Maintenance Required for Trac-
tion Battery Cooling Parts See
Owner's Manual” ( P.497)
 Stop the vehicle in a safe
place on a hard, flat surface.
 Set the parking brake.
 Shift the shift lever to P.
 Stop the hybrid system.
 Turn on the emergency flash-
ers. ( P.452)
 Turn off the power back door
system. ( P.526)
NOTICE
■If “High Power Consumption
Partial Limit on AC/Heater
Operation” is displayed fre-
quently
There is a possible malfunction
relating to the ch arging system or
the 12-volt battery may be deteri-
orating. Have the vehicle
inspected by your Toyota dealer.
If you have a flat tire
Your vehicle is equipped
with a spare tire. The flat tire
can be replaced with the
spare tire.
For details about tires:
 P. 4 1 8
WA R N I N G
■If you have a flat tire
Do not continue driving with a flat
tire.
Driving even a sho rt distance with
a flat tire can damage the tire and
the wheel beyond repair, which
could result in an accident.
Before jacking up the
vehicle

4917-2. Steps to take in an emergency
HIGHLANDER HV_U
7
When trouble arises
shown on the multi-informa-
tion display.
4 Press the power switch
shortly and firmly.
In the event that the hybrid sys-
tem still cannot be started, con-
tact your Toyota dealer.
■Stopping the hybrid system
Shift the shift lever to P, set the park-
ing brake, and press the power
switch as you no rmally do when
stopping the hybrid system.
■Replacing the key battery
As the above proc edure is a tempo-
rary measure, it is recommended
that the electronic key battery be
replaced immediate ly when the bat-
tery is depleted. ( P.438)
■Changing power switch modes
Release the brake pedal and press
the power switch in step 3 above.
The hybrid system does not start
and modes will be changed each
time the switch is pressed. ( P.216)
If the 12-volt batter y is
discharged
The following procedures
may be used to start the
hybrid system if the vehi-
cle’s 12-volt battery is dis-
charged.
You can also call your Toy-
ota dealer or a qualified
repair shop.

4977-2. Steps to take in an emergency
HIGHLANDER HV_U
7
When trouble arises
If the engine coolant tempera-
ture gauge enters the red
zone or “Engine Coolant
Temp High Stop in a Safe
Place See Owner’s Manual”
is shown on the multi-informa-
tion display
1 Stop the vehicle in a safe
place and turn off the air con-
ditioning system, and then
stop the hybrid system.
2 If you see steam:
Carefully lift the hood after the steam subsides.
If you do not see steam:
Carefully lift the hood.
3 After the hybrid system has
cooled down sufficiently,
inspect the hoses and radia-
tor core (radiator) for any
leaks.
If a large amount of coolant leaks,
immediately contact your Toyota
dealer.
Radiator
Cooling fan
4 The coolant level is satisfac-
tory if it is between the
“FULL” and “LOW” lines on
the reservoir.
Reservoir
“FULL” line
“LOW” line
Radiator cap
If your vehicle over-
heats
The following may indicate
that your vehicle is over-
heating.
The needle of the engine
coolant temperature gauge
( P.89) enters the red zone
or a loss of hybrid system
power is experienced. (For
example, the vehicle speed
does not increase.)
 “Engine Coolant Temp High
Stop in a Safe Place See
Owner’s Manual” or “Hybrid
System Overheated Output
Power Reduced” is shown
on the multi-information dis-
play.
 Steam comes out from
under the hood.
Correction procedures

4987-2. Steps to take in an emergency
HIGHLANDER HV_U
5Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
6Start the hybrid system and
turn the air conditioning sys-
tem on to check that the radi-
ator cooling fan operates and
to check for coolant leaks
from the radiator or hoses.
The fan operates when the air con-
ditioning system is turned on imme-
diately after a cold start. Confirm
that the fan is op erating by check-
ing the fan sound and air flow. If it is
difficult to check th ese, turn the air
conditioning system on and off
repeatedly. (The fan may not oper-
ate in freezing temperatures.)
7 If the fan is not operating:
Stop the hybrid system
immediately and contact your
Toyota dealer.
If the fan is operating:
Have the vehicle inspected at
the nearest Toyota dealer.
8 Check if “Engine Coolant
Temp High Stop in a Safe
Place See Owner's Manual”
is shown on the multi-infor-
mation display.
If the message does not disappear:
Stop the hybrid system and contact
your Toyota dealer. If the message is not displayed:
Have the vehicle inspected at the
nearest Toyota dealer.
If “Hybrid System Over-
heated Output Power
Reduced” is shown on the
multi-information display
1 Stop the vehicle in a safe
place.
2 Stop the hybrid system and
carefully lift the hood.
3 After the hybrid system has
cooled down, inspect the
hoses and radiator core (radi-
ator) for any leaks.
If a large amount of coolant leaks,
immediately contact your Toyota
dealer.
Radiator
Cooling fan
4 The coolant level is satisfac-
tory if it is between the

4997-2. Steps to take in an emergency
HIGHLANDER HV_U
7
When trouble arises
“FULL” and “LOW” lines on
the reservoir.
Reservoir
“FULL” line
“LOW” line
5 Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
6After stopping the hybrid sys-
tem and waiting for 5 minutes
or more, start the hybrid sys-
tem again and check if
“Hybrid System Overheated
Output Power Reduced” is
shown on the for the
multi-information display.
If the message does not disappear:
Stop the hybrid system and contact
your Toyota dealer.
If the message is not displayed:
The hybrid system temperature has
dropped and the vehicle may be
driven normally. However, if the m
essage appears
again frequently, contact your Toy-
ota dealer.
WA R N I N G
■When inspecting under the
hood of your vehicle
Observe the following precau-
tions.
Failure to do so may result in seri-
ous injury such as burns.
●If steam is seen coming from
under the hood, do not open the
hood until the steam has sub-
sided. The engine compart-
ment may be very hot.
●After the hybrid system has
been turned off , check that the
“READY” indicator is off.
When the hybrid system is oper-
ating, the gasoline engine may
automatically start, or the cool-
ing fan may suddenly operate
even if the gasoline engine
stops. Do not touch or approach
rotating parts such as the fan,
which may lead to fingers or
clothing (especially a tie, a scarf
or a muffler) getting caught,
resulting in serious injury.
●Do not loosen the radiator cap
and the coolant reservoir caps
while the hybrid system and
radiator are hot.
High temperature steam or
coolant could spray out.
NOTICE
■When adding engine/power
control unit coolant
Add coolant slowly after the
hybrid system has cooled down
sufficiently. Adding cool coolant to
a hot hybrid system too quickly
can cause damage to the hybrid
system.

5268-2. Customization
HIGHLANDER HV_U
8-2.Customization
■Changing by using the navi-
gation/multimedia system
1 Press the “MENU” button.
2 Select “Setup” on the “Menu”
screen.
3 Select “General” or “Vehicle”
on the “Setup” screen.
Various setting can be changed.
Refer to the list o f settings that can
be changed for details.
■Changing by using the
meter control switches
4.2-inch display
1 Press or of the meter
control switch to select .
2 Press or of the meter
control switch to select the
desired item to be custom-
ized.
3 Press or press and hold .
The available settings will differ
depending on if is pressed or
pressed and held. Follow the
instructions on the display.
7-inch display
1 Press or of the meter
control switch to select .
2 Press or of the meter
control switch to select the
desired item to be custom-
ized.
3 Press or press and hold .
The available settings will differ
depending on if is pressed or
pressed and held. Follow the
instructions on the display.
■When customizing using the
navigation/multimedia system
Stop the vehicle in a safe place,
apply the parking brake, and shift
the shift lever to P . Also, to prevent
12-volt battery discharge, leave the
hybrid system operating while cus-
tomizing the features.
Customizable features
Your vehicle includes a vari-
ety of electronic features
that can be personalized to
suit your preferences. The
settings of these features
can be changed using the
multi-information display,
the navigation/multimedia
system, or at your Toyota
dealer.
Customizing vehicle fea-
tures
WA R N I N G
■During customization
As the hybrid system needs to be
operating during customization,
ensure that the vehicle is parked
in a place with adequate ventila-
tion. In a closed area such as a
garage, exhaust gases including
harmful carbon monoxide (CO)
may collect and enter the vehicle.
This may lead to death or a seri-
ous health hazard.

5278-2. Customization
HIGHLANDER HV_U
8
Vehicle specifications
Some function settings are changed simultaneously with other func-
tions being customized. Contact y our Toyota dealer for further
details.
Settings that can be changed using the navigation/multimedia
system screen
Settings that can be changed using the meter control switches
Settings that can be changed by your Toyota dealer
Definition of symbols: O = Av ailable, — = Not available
■Gauges, meters and multi-information display ( P.84, 89, 92,
102)
NOTICE
■During customization
To prevent 12-volt battery dis-
charge, ensure t hat the hybrid
system is operating while custom-
izing features.
Customizable Features
Function*1Default settingCustomized setting
LanguageEnglishFrenchOO—Spanish
Units*2miles (MPG)
km (km/L)
OO—km (L/100 km)
miles (MPG Impe-
rial)
EV indicatorOnOff—O—
Eco Accelerator Guid-
ance
*3OnOff—O—

5288-2. Customization
HIGHLANDER HV_U
Fuel economy display*3
Total average (Average fuel consumption [after reset])
Trip average (Aver- age fuel consump- tion [after start])
—O—Tank average
(Average fuel con- sumption [after refuel])
Audio system linked dis-
play
*3OnOff—O—
Energy monitor*3OnOff—O—
AWD system display*3, 4OnOff—O—
Drive information type*3After startAfter reset—O—
Drive information items
(First item)
*3Distance
Average vehicle speed
—O—
Elapsed time
Drive information items
(Second item)
*3Elapsed time
Average vehicle speed
—O—
Distance
Current trip result dis-
play
*3Eco scoreDrive information—O—
Speedometer display*5OnOff—O—
Gadget content*5Off
Average vehicle speed
—O—Distance
Elapsed time
Fuel economy type*5Trip (after
start)
*6
Total (after reset)
—O—
Tank (after refuel)*7
Pop-up displayOnOff—O—
Rear seat reminder
functionOnOff—O—
Function*1Default settingCustomized setting

5298-2. Customization
HIGHLANDER HV_U
8
Vehicle specifications
*1: For details about each function: P.100, 110
*2: The default setting varies according to country.
*3: 4.2-inch display
*4: AWD models
*5: 7-inch display
*6: Selecting this item will only change the gadget.
*7: Selecting this item will turn the display of the gadget off.
■Head-up Display*(P.112)
*: If equipped
Suggestion functionOn
On (when the vehi-
cle is stopped)
O—O
Off
FunctionDefault settingCustomized setting
Head-up displayOnOff—O—
Gauge informationHybrid Sys-
tem IndicatorTachometer—O—No content
Route guidance to desti-
nation/street nameOnOff—O—
Driving support system
displayOnOff—O—
CompassOnOff—O—
Audio system operation
statusOnOff—O—
Function*1Default settingCustomized setting