TOYOTA HIGHLANDER HYBRID 2021 Owners Manual (in English)

4516-3. Do-it-yourself maintenance
6
Maintenance and care
HIGHLANDER HV_Uon the inside of the lens.
●Water has built up inside the light.
■When replacing light bulbs
 P. 4 4 7
■Front turn signal
lights/parking lights (types
A and C) and front turn sig-
nal lights (type B)
1 Turn the bulb base counter-
clockwise and remove it.
2 Remove the light bulb.
3 Install a new light bulb, and
then install the bulb base to
the light unit by inserting it
and turning the bulb base
clockwise.
After installing the bulb base, wig-
gle it lightly to make sure it is
securely installed and turn the lights
and turn signal lights on to visually check that there is no light leaking
from between the bulb base and
light unit.
■Front side marker lights
1 Turn the bulb base counter-
clockwise and remove it.
2 Remove the light bulb.
3 Install a new light bulb, and
then install the bulb base to
the light unit by inserting it
and turning the bulb base
clockwise.
After installing the bulb base, wig-
gle it lightly to make sure it is
securely installed and turn the lights
Replacing light bulbs

4526-3. Do-it-yourself maintenance
HIGHLANDER HV_Uon to visually check that there is no
light leaking from between the bulb
base and light unit.
■Rear turn signal lights
1 Open the back door and
using a flathead screwdriver,
remove the cover.
To prevent damage to the vehicle,
wrap the tip of the flathead screw-
driver with tape, etc.
2Remove the securing 2
screws and light unit.
Remove the light unit by pulling it
straight back from the rear of the
vehicle.
3Disconnect the wire harness.
4 Turn the bulb base counter-
clockwise and remove it.
5 Remove the light bulb.
6 Install a new light bulb, and
then install the bulb base to
the light unit by inserting it
and turning it clockwise.
After installing the bulb base, wig-
gle it lightly to make sure it is
securely installed and turn on the
turn signal lights to visually check
that there is no light leaking from
between the bulb base and light

4536-3. Do-it-yourself maintenance
6
Maintenance and care
HIGHLANDER HV_Uunit.
7
Install the light unit.
Align the 2 guides and push the
light unit toward the front of the
vehicle to install it.
8Install the 2 screws. 9
Install the cover.
■Back-up lights
1 Open the back door and
remove the cover.
Using a flathead screwdriver,
remove the cover.
To prevent damage to the vehicle,
wrap the tip of the flathead screw-
driver with tape, etc.
2Turn the bulb base counter-
clockwise and remove it.

4546-3. Do-it-yourself maintenance
HIGHLANDER HV_U
3Remove the light bulb.
4 Install a new light bulb, and
then install the bulb base to
the light unit by inserting it
and turning it clockwise.
After installing the bulb base, wig-
gle it lightly to make sure it is
securely installed and turn on the
back-up lights to visually check that
there is no light leaking from
between the bulb base and light
unit.
5Install the cover.
Align the tabs of the cover with the
grooves and install the cover.
■License plate lights
1 Remove the cover.
Using a flathead screwdriver,
remove the cover.
To prevent damage to the vehicle,
wrap the tip of the flathead screw-
driver with tape, etc.
2Remove the lens.
Lens
Hook

4556-3. Do-it-yourself maintenance
6
Maintenance and care
HIGHLANDER HV_U
1Insert a small flathead screw-
driver, etc. into either the
right or left hole of the lens.
2 Push the screwdriver side-
ways in the direction of the
arrow shown in the illustra-
tion, disengage the hook, and
then remove the lens.
To prevent damage to the vehicle,
wrap the tip of the screwdriver with
tape, etc.
3Remove the light bulb.
4 Install a new light bulb. 5
Install the lens.
Hooks
1 Fit the lens into either the
right or left hooks.
2 Push the lens into place.
After installation, confirm that the
lens is properly in stalled by gently
pulling it.
6 Install the cover.

4566-3. Do-it-yourself maintenance
HIGHLANDER HV_U
WARNING
■To prevent injury
Before performing any light bulb
replacement procedure, be sure
to turn the power switch off. Fail-
ure to do so may result in burns
from hot components or a part of
your body may get caught on an
operating component, possibly
causing serious injury.
■Replacing light bulbs
●Turn off the lights. Do not
attempt to replace the bulb
immediately after turning off the
lights.The bulbs become very
hot and may cause burns.
●Do not touch the glass portion
of the light bulb with bare
hands. When it is unavoidable
to hold the glass portion, use
and hold with a clean dry cloth
to avoid getting moisture and
oils on the bulb. Also, if the bulb
is scratched or dropped, it may
blow out or crack.
●Fully install light bulbs and any
parts used to secure them. Fail-
ure to do so may result in heat
damage, fire, or water entering
the light unit. This may damage
the lights or cause condensa-
tion to build up on the lens.
●Do not attempt to repair or dis-
assemble light bulbs, connec-
tors, electric circuits or
component parts.
Doing so may result in death or
serious injury due to electric
shock.
■To prevent damage or fire
●Make sure bulbs are fully
seated and locked.
●Check the wattage of the bulb
before installing to prevent heat
damage.

457
7
7
When trouble arises
HIGHLANDER HV_U
When trouble arises
.7-1. Essential informationEmergency flashers .... 458
If your vehicle has to be stopped in an emergency.................................. 458
If the vehicle is trapped in rising water ................ 459
7-2. Steps to take in an emer- gency
If your vehicle needs to be towed......................... 461
If you think something is wrong ........................ 464
If a warning light turns on or a warning buzzer sounds.................................. 466
If a warning message is dis- played........................ 476
If you have a flat tire.... 481
If the hybrid system will not start ........................... 493
If you lose your keys ... 495
If the fuel filler door cannot be opened ................. 495
If the electronic key does not operate properly .. 496
If the 12-volt battery is dis- charged ..................... 498
If your vehicle overheats .................................. 504
If the vehicle becomes stuck .................................. 507

4587-1. Essential information
HIGHLANDER HV_U
7-1.Essential information
Press the switch.
All the turn signal lights will flash.
To turn them off, press the switch
once again.
■Emergency flashers
●If the emergency flashers are
used for a long time while the
hybrid system is not operating
(while the “READY” indicator is
not illuminated), the 12-volt bat-
tery may discharge.
●If any of the SRS airbags deploy
(inflate) or in the event of a strong
rear impact, the emergency flash-
ers will turn on automatically.
The emergency flashers will turn
off automatically after operating
for approximately 20 minutes. To
manually turn the emergency
flashers off, press the switch
twice.
(The emergency flashers may not
turn on automatically depending
on the force of the impact and
conditions of the collision.)
1Steadily step on the brake
pedal with both feet and
firmly depress it.
Do not pump the brake pedal
repeatedly as this will increase the
effort required to slow the vehicle.
2Shift the shift lever to N.
If the shift lever is shifted to N
3 After slowing down, stop the
vehicle in a safe place by the
road.
4 Stop the hybrid system.
If the shift lever cannot be
shifted to N
3 Keep depressing the brake
pedal with both feet to reduce
vehicle speed as much as
possible.
4 To stop the hybrid system,
press and hold the power
switch for 2 consecutive sec-
onds or more, or press it
Emergency flashers
The emergency flashers are
used to warn other drivers
when the vehicle has to be
stopped on the road due to
a breakdown, etc.
Operating instructions
If your vehicle has to
be stopped in an emer-
gency
Only in an emergency, such
as if it becomes impossible
to stop the vehicle in the
normal way, stop the vehicle
using the following proce-
dure:
Stopping the vehicle

4597-1. Essential information
7
When trouble arises
HIGHLANDER HV_U
briefly 3 times or more in suc-
cession.
5 Stop the vehicle in a safe
place by the road. 
Remove the seat belt first.
 If the door can be opened,
open the door and exit the
vehicle.
 If the door can not be opened,
open the window using the
power window switch and exit
the vehicle through the win-
dow.
 If the window can not be
opened using the power win-
dow switch, remain calm, wait
until the water level inside the
vehicle rises to the point that
the water pressure inside of
the vehicle equals the water
pressure outside of the vehi-
cle, and then open the door
and exit the vehicle.
WARNING
■If the hybrid system has to be
turned off while driving
Power assist for the steering
wheel will be lost, making the
steering wheel heavier to turn.
Decelerate as much as possible
before turning off the hybrid sys-
tem.
If the vehicle is
trapped in rising water
In the event the vehicle is
submerged in water, remain
calm and perform the fol-
lowing.

4607-1. Essential information
HIGHLANDER HV_U
■How to distinguish laminated
glass
When looking from the cross-sec-
tional view point, laminated glass is
two sheets of glass pasted together.
Laminated glass
Tempered glass
WARNING
■Using an emergency ham-
mer*1 for emergency escape
The rear side windows and rear
window of this vehicle can be
shattered by an emergency ham-
mer
*1 used for emergency
escape, however, since the wind-
shield and front side windows
*2
are laminated glass they can not
be shattered by an emergency
hammer
*1.*1: Contact your Toyota dealer or
aftermarket accessory manu-
facturer for further information
about an emergency hammer.
*2: Vehicles with laminated glass
■Escaping the vehicle from the
window
There are cases where escaping
the vehicle from the window is not
possible due to seating position,
passenger body type, etc.
When using an emergency ham-
mer, consider your seat location
and the size of the window open-
ing to ensure that the opening is
accessible and large enough to
escape.