TOYOTA HIGHLANDER HYBRID 2023 Owners Manual

4417-2. Steps to take in an emergency
7
When trouble arises
7-2.Steps to take in an emergency
From the front (2WD models)
Release the parking brake.
Turn automatic mode off. ( P.218)
From the front (AWD models)
Use a towing dolly under the
rear wheels.
From the rear
Use a towing dolly under the
front wheels.
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your Toy-
ota dealer or commercial
towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
Towing with a wheel-lift
type truck
WARNING
Observe the following precau-
tions.
Failure to do so may result in
death or serious injury.

4427-2. Steps to take in an emergency
WARNING
■When towing the vehicle
2WD models
Be sure to transport the vehicle
with the front wh eels raised or
with all four wheels raised off the
ground. If the vehicle is towed
with the front wh eels contacting
the ground, the drivetrain and
related parts may be damaged or
electricity generated by the opera-
tion of the motor may cause a fire
to occur depending on the nature
of the damage or malfunction.
AWD models
Be sure to transp ort the vehicle
with all four wheels raised off the
ground. If the vehicle is towed
with the tires co ntacting the
ground, the drivetrain or related
parts may be damaged, the vehi-
cle may fly off the truck, or elec-
tricity generated by the operation
of the motor may cause a fire to
occur depending o n the nature of
the damage or malfunction.
NOTICE
■To prevent damage to the
vehicle when t owing using a
wheel-lift type truck
When raising the vehicle, ensure
adequate ground clearance for
towing at the opposite end of the
raised vehicle. Without adequate
clearance, the vehicle could be
damaged while being towed.

4437-2. Steps to take in an emergency
7
When trouble arises
When using a flat-bed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner's manual of the flat-bed
truck for the tire strapping
method.
In order to suppress vehicle
movement during transporta-
tion, set the parking brake and
turn the power switch off. 
Fluid leaks under the vehicle
(Water dripping from the air
conditioning after use is nor-
mal.)
 Flat-looking tires or uneven
tire wear
 Engine coolant temperature
gauge needle continually
points higher than normal
 Changes in exhaust sound
 Excessive tire squeal when
cornering
 Strange noises related to the
suspension system
 Pinging or other noises
related to the hybrid system
 Engine missing, stumbling or
running roughly
 Appreciable loss of power
 Vehicle pulls heavily to one
NOTICE
■Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
2WD models
AWD models
Using a flatbed truck
NOTICE
■To prevent damage to the
vehicle during emergency
towing
Do not secure cables or chains to
the suspension components.
If you think something
is wrong
If you notice any of the fol-
lowing symptoms, your
vehicle probably needs
adjustment or repair. Con-
tact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms

4447-2. Steps to take in an emergency
side when braking
 Vehicle pulls heavily to one
side when driving on a level
road
 Loss of brake effectiveness,
spongy feeling, pedal almost
touches the floor

4457-2. Steps to take in an emergency
7
When trouble arises
■Brake system warning light
■Brake system warning light
■High coolant temperature warning light* (warning buzzer)
*: This light illuminat es on the multi-information display.
If a war ning light tur ns on or a war ning buzzer
sounds
Calmly perform the following actions if any of the warning
lights comes on or flashes. If a light comes on or flashes, but
then goes off, this does not necessarily indicate a malfunction
in the system. However, if this continues to occur, have the
vehicle inspected by your Toyota dealer.
Actions to the warning lights or warning buzzers
Warning lightDetails/Actions
(U.S.A.)
or
(red)
(Canada)
Indicates that:
 The brake fluid level is low; or
 The brake system is malfunctioning
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. Continuing to drive the vehi-
cle may be dangerous.
Warning lightDetails/Actions
(yellow)
Indicates a malfunction in:
The regenerative braking system;
 The electronically contr olled brake system; or
 The electric parking brake
 Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightDetails/Actions
Indicates that the engine coolant temperature is too high
Immediately stop the vehicle in a safe place.
Handling method ( P.484)

4467-2. Steps to take in an emergency
■Hybrid system overheat warning light*(warning buzzer)
*: This light illuminat es on the multi-information display.
■Charging system warning light*
*: This light illuminates on the multi-information display.
■Low engine oil pressure warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
■Malfunction indicator lamp
Warning lightDetails/Actions
Indicates the hybrid s ystem has overheated
 Stop the vehicle in a safe place.
Handling method ( P.486)
Warning lightDetails/Actions
Indicates a malfunction in the vehicle’s charging system
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Warning lightDetails/Actions
Indicates that the engine oil pressure is too low
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Warning lightDetails/Actions
(U.S.A.)
or
(Canada)
Indicates a malfunction in:
The hybrid system;
 The electronic engine control system; or
 The electronic thrott le control system;
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.

4477-2. Steps to take in an emergency
7
When trouble arises
■SRS warning light
■ABS warning light
■Inappropriate pedal operation warning light* (warning buzzer)
*: This light illuminat es on the multi-information display.
Warning lightDetails/Actions
Indicates a malfunction in:
The SRS airb ag system;
 The front passenger occupan t classification system; or
 The seat belt pretensioner system
 Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightDetails/Actions
(U.S.A.)
or
(Canada)
Indicates a malfunction in:
The ABS; or
 The brake assist system
 Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightDetails/Actions
When a buzzer sounds:
Brake Override System is malfunctioning;
 Drive-Start Contro l is operating;
 Drive-Start Control is malfunctioning; or
 Parking Support Brake functio n (for static objects) (if
equipped) is operating
 Follow the instructions di splayed on the multi-infor-
mation display.
When a buzzer does not sound:
Brake Override System is operating
 Release the accelerator pedal and depress the brake
pedal.

4487-2. Steps to take in an emergency
■Electric power steering system warning light (warning
buzzer)
■Low fuel level warning light
■Driver’s and front passenger’s seat belt reminder light (warn-
ing buzzer)*
*: Driver’s seat belt warning buzzer:
The driver’s seat belt warning buzzer sounds to alert the driver that his or
her seat belt is not fastened. O nce the power switch is turned to ON, the
buzzer sounds. If the seat belt is still un fastened, the buzzer sounds inter-
mittently for a certain period of time after the vehicle reache s a certain
speed.
Front passenger’s seat belt warning buzzer:
The front passenger’s seat belt w arning buzzer sounds to alert the front
passenger that his or her seat belt is not fastened. If the seat belt is unfas-
tened, the buzzer sounds intermittently for a certain period of time after the
vehicle reaches a certain speed.
Warning lightDetails/Actions
(red/yellow)
Indicates a malfunction in th e EPS (Electric Power Steer-
ing) system
 Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightDetails/Actions
Indicates that remaining fuel is approximately 2.6 gal. (9.7
L, 2.1 Imp. gal.) or less
 Refuel the vehicle.
Warning lightDetails/Actions
Warns the driver and/or front passenger to fasten their seat
belts
Fasten the seat belt.
If the front passenger’s se at is occupied, the front
passenger’s seat belt also needs to be fastened to
make the warning light (w arning buzzer) turn off.

4497-2. Steps to take in an emergency
7
When trouble arises
■Rear passengers’ seat belt reminder light (warning buzzer)*2
*1: This light illuminates on the multi-information display.
*2: Rear passengers’ seat belt warning buzzer:
The rear passengers’ seat belt warning buzzer sounds to alert t he rear pas-
senger that his or he r seat belt is not fastened. If the seat b elt is unfas-
tened, the buzzer sounds intermittently for a certain period of time, after the
seat belt is fastened and unfast ened and the vehicle reaches a certain
speed.
■Tire pressure warning light
Warning lightDetails/Actions
(7-inch dis-
play)*1
or
(12.3-inch dis- play)
*1
Warns the second and/or thir d seat passengers to fasten
their seat belts. An indicato r corresponding to an unfas-
tened second or third seat seat b elt will illuminate.
 Fasten the seat belt.
Warning lightDetails/Actions
When the light comes on after blinking for approximately 1
minute:
Malfunction in the tire pressure warning system
Have the system checked by your Toyota dealer.
When the light comes on:
Low tire inflation pressure such as
 Natural causes
 Flat tire
 Immediately stop the vehicle in a safe place.
Handling method ( P.453)

4507-2. Steps to take in an emergency
■LTA indicator (warning buzzer)
■Intuitive parking assist OFF indicator (warning buzzer)
■“RCTA OFF” indicator (warning buzzer)
Warning lightDetails/Actions
(orange)
Indicates a malfunction in the LTA (Lane Tracing Assist)
Follow the instructions di splayed on the multi-infor-
mation display. ( P.263)
Warning lightDetails/Actions
(flashes)
(if equipped)
Indicates a malfunction in the intuitive parking assist func-
tion
 Have the vehicle inspected by your Toyota dealer
immediately.
Indicates that the system is te mporarily unavailable, possi-
bly due to a sensor being dirty or covered with ice, etc.
 Follow the instructions di splayed on the multi-infor-
mation display. ( P.285)
Warning lightDetails/Actions
Indicates a malfunction in the RCTA (Rear Cross Traffic
Alert) function
Have the vehicle inspected by your Toyota dealer immedi-
ately.
Indicates that the re ar bumper around the radar sensor is
covered with dirt, etc. ( P.279)
 Follow the instructio ns displayed on the multi-information
display. ( P.292)