stop start TOYOTA HILUX 2020 (in English) Repair Manual

623
8When trouble arises
HILUX_OM_OM0K321E_(EE)
8-1. Essential information
Emergency flashers ........... 624
If your vehicle has to
be stopped in an
emergency ....................... 625
8-2. Steps to take in an
emergency
If your vehicle needs
to be towed ...................... 627
If you think something is
wrong ............................... 632
Fuel pump shut off
system (gasoline engine
only) ................................. 633
If a warning light turns on
or a warning buzzer
sounds ............................. 634
If a warning message is
displayed ......................... 643
If you have a flat tire .......... 649
If the engine will not
start.................................. 666
If the electronic key does
not operate properly
(vehicles with smart
entry & start system)........ 668
If the vehicle battery is
discharged ....................... 672
If your vehicle
overheats ......................... 678
If you run out of fuel
and the engine stalls
(diesel engine only) ......... 682
If the vehicle becomes
stuck ................................ 683

6258-1. Essential information
HILUX_OM_OM0K321E_(EE)
8
When trouble arises
If your vehicle has to be stopped in an
emergency
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort
required to slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the engine.
If the shift lever cannot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicle
speed as much as possible.
Vehicles without smart entry &
start system:
Stop the engine by turning the
engine switch to the “ACC”
position.
Vehicles with smart entry &
start system:
To stop the engine, press and
hold the engine switch for 2
consecutive seconds or more,
or press it briefly 3 times or
more in succession.
Stop the vehicle in a safe place by the road.
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, stop the vehicle using the follow-
ing procedure:
1
2
3
4
3
4
Press and hold for 2 seconds or
more, or press briefly 3 times or
more
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6298-2. Steps to take in an emergency
HILUX_OM_OM0K321E_(EE)
8
When trouble arises
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using cables or chains secured to the emergency
towing hooks. This should only be attempted on hard surfaced roads
for at most 80 km (50 miles) at under 30 km/h (18 mph).
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Securely attach cables or
chains to the towing hooks.
Take care not to damage the vehi-
cle body.
Enter the vehicle being towed and start the engine.
If the engine does not start, turn the engine switch to the “ON” position
(vehicles without smart entry & start system) or IGNITION ON mode (vehi-
cles with smart entry & start system).
Vehicles with Stop & Start system:
Before towing the vehicle, turn the engine switch to the “LOCK” position
(vehicles without smart entry & start system) or off (vehicles with smart
entry & start system) once, and then start the engine.
4WD models: Turn the front-wheel drive control switch to H2.
( P. 398)
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted (automatic transmission):
 P. 2 9 8
Emergency towing
Emergency towing procedure
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2
3
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6318-2. Steps to take in an emergency
HILUX_OM_OM0K321E_(EE)
8
When trouble arises
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Do not tow the vehicle from the rear when the engine switch is in the
“LOCK” position or the key is removed (vehicles without smart entry & start
system) or the engine switch is turned to off (vehicles with smart entry &
start system). The steering lock mechanism is not strong enough to hold
the front wheels straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
■ When towing a vehicle equipped with the Stop & Start system (if
equipped)
When it is necessary to tow the vehicle with all four wheels contacting the
ground, perform the following procedure before towing the vehicle to protect
the system.
Turn the engine switch to the “LOCK” position (vehicles without smart entry
& start system) or off (vehicles with smart entry & start system) once, and
then start the engine. If the engine does not start, turn the engine switch to
the “ON” position (vehicles without smart entry & start system) or IGNITION
ON mode (vehicles with smart entry & start system).

6338-2. Steps to take in an emergency
HILUX_OM_OM0K321E_(EE)
8
When trouble arises
Fuel pump shut off system (gasoline engine only)
Follow the procedure below to restart the engine after the system is
activated.
Turn the engine switch to the “ACC” or “LOCK” position (vehicles
without smart entry & start system) or ACCESSORY mode or off
(vehicles with smart entry & start system).
Restart the engine.
To minimize the risk of fuel leakage when the engine stalls or
when an airbag inflates upon collision, the fuel pump shut off
system stops the supply of fuel to the engine.
NOTICE
■ Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
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6368-2. Steps to take in an emergency
HILUX_OM_OM0K321E_(EE)
Slip indicator (if equipped)
Indicates a malfunction in:
• The VSC system (if equipped);
• Trailer sway control system (if equipped);
• The TRC/A-TRC system (if equipped);
• The hill-start assist control system (if equipped); or
• The downhill assist control system (if equipped)
 Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
The light will flash when any of the above systems other
than the hill-start assist control system are operating.
Four-wheel drive indicator light (warning buzzer)*3 (if
equipped)
Indicates that the differential oil temperature is too high
when the light flashes rapidly and a buzzer sounds.
 Turn the front-wheel drive control switch to H2, and
reduce the vehicle speed or stop the vehicle in a safe
place. ( P. 398)
Indicates a malfunction in the four-wheel drive system
when the light flashes rapidly and a buzzer does not
sound.
 Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
Low speed four-wheel drive indicator light (if equipped)
Indicates a malfunction in the four-wheel drive system
when the light flashes rapidly.
 Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
Rear differential lock indicator light (if equipped)
Indicates a malfunction in the rear differential lock system
when the light flashes rapidly.
 Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
Warning lightWarning light/Details/Actions

6398-2. Steps to take in an emergency
HILUX_OM_OM0K321E_(EE)
8
When trouble arises
Low engine oil level warning light (if equipped)
Indicates that engine oil level is low (This warning light
may come on if the vehicle is stopped on a slope. Move
the vehicle to a level surface and check to see if the light
goes off.)
 Check the level of engine oil and add more oil if nec-
essary.
Master warning light (warning buzzer) (if equipped)
A buzzer sounds and the warning light comes on and
flashes to indicate that the master warning system has
detected a malfunction.
 P. 643
(Flashes)
Stop & Start cancel indicator (if equipped)
Indicates a malfunction in the Stop & Start system
(The Stop & Start cancel indicator will come on when the
system is canceled: P. 413)
 Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
Parking brake indicator light (warning buzzer)*9
Warns the driver to release parking brake.
 Release the parking brake.
Low AdBlue™ level warning light (if equipped)
Indicates that AdBlue™ level is low
 Have AdBlue™ refilled at any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer.
Go to service warning light (warning buzzer) (if
equipped)
Indicates a malfunction in the electronic engine control
system or electronic throttle control system, or the Brake
Override System.
 Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer.
Warning lightWarning light/Details/Actions

6468-2. Steps to take in an emergency
HILUX_OM_OM0K321E_(EE)
■ If “DIFFERENTIAL OIL TEMP HIGH SHIFT TO 2WD MODE COOLING TIME
REQUIRED”/“Differential oil temp high Shift to 2WD mode Cooling time
required” or “DIFFERENTIAL OIL TEMP HIGH COOLING TIME
REQUIRED”/“Differential oil temp high Cooling time required” is shown
on the multi-information display
The differential oil temperature is too high.
Turn the front-wheel drive control switch to H2, and reduce the vehicle speed
or stop the vehicle in a safe place. ( P. 398)
■ If “ENGINE OIL LEVEL LOW ADD OR REPLACE”/“Engine oil level low
Add or replace” is shown on the multi-information display
The engine oil level is low. (This warning message may be displayed if the
vehicle is stopped on a slope. Move to a level surface and check to see if the
message goes off.)
Check the level of the engine oil and add or replace oil if necessary.
( P. 563)
■ If “POWER TURNED OFF TO SAVE BATTERY”/“Power turned off to save
battery” is shown on the multi-information display
Power was turned off due to the automatic power off function.
Next time when starting the engine, increase the engine speed slightly and
maintain that level for approximately 5 minutes to recharge the battery.
■ If “DPF FULL MANUAL REGENERATION REQUIRED SEE OWNER’S
MANUAL”/“DPF full Manual regeneration required See owner’s manual”
is shown on the multi-information display
The deposit collected in the filter needs to be regenerated.
 P. 433
■ If “Front Camera Unavailable” or “Front Camera Temporarily Unavailable
See Owner’s Manual” is shown on the multi-information display
The following systems may be suspended until the problem shown in the
message is resolved. ( P. 337, 634)
● PCS (Pre-Collision System)
● LDA (Lane Departure Alert with Yaw Assist Function)
● RSA (Road Sign Assist)
● Dynamic radar cruise control
■ If a message that indicates the need for the shift lever operation is
shown on the multi-information display
To prevent the shift lever from being operated incorrectly or the vehicle from
moving unexpectedly, a message that requires shifting the shift lever may be
shown on the multi-information display. In that case, follow the instruction of
the message and shift the shift lever.

6478-2. Steps to take in an emergency
HILUX_OM_OM0K321E_(EE)
8
When trouble arises
■If “SEE OWNER’S MANUAL”/“See owner’s manual” is shown on the
multi-information display
● If the following messages are shown, follow the instructions accordingly.
• “TRANSMISSION FLUID TEMP HIGH”/“Transmission fluid temp high”
( P. 299)
• “WATER ACCUMULATION IN FUEL FILTER”/“Water accumulation in
fuel filter” ( P. 583)
• “AdBlue LEVEL LOW FILL UP AdBlue IN 2400 km”/“AdBlue Level Low
Fill up AdBlue in 2400 km” ( P. 586)
• “AdBlue LEVEL LOW NO START IN 800 km TOP UP AdBlue”/“AdBlue
level Low No start in 800 km Top up AdBlue” ( P. 586)
• “AdBlue EMPTY UNABLE TO RESTART ENGINE FILL UP AdBlue”/
“AdBlue empty Unable to Rest art Engine Fill up AdBlue” (P. 586)
● If “SMART ENTRY & START SYSTEM MALFUNCTION”/“Smart Entry &
Start System malfunction” is shown, this may be a malfunction.
Immediately have the vehicle inspected by any authorized Toyota retailer or
Toyota authorized repairer, or any reliable repairer.
● If “Oil Pressure Low Stop in a Safe Place” is shown, there may be a mal-
function.
Immediately stop the vehicle in a safe place and contact any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer.
Continuing to drive the vehicle may be dangerous.
■ If “Radar Cruise Control Temporarily Unavailable See Owner’s Manual”
is shown on the multi-information display
The dynamic radar cruise control system is suspended temporarily or until the
problem shown in the message is resolved. (causes and coping methods:
 P. 337)
■ If “Radar Cruise Control Unavailable” is shown on the multi-information
display
The dynamic radar cruise control system cannot be used temporarily. Use the
system when it becomes available again.
■ If “VISIT YOUR DEALER”/“Visit your dealer” is shown on the multi-infor-
mation display
The system or part shown on the multi- information display is malfunctioning.
Have the vehicle inspected by any authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer immediately.
■ Warning buzzer
In some cases, the buzzer may not be heard due to being in a noisy location
or audio sound.

6718-2. Steps to take in an emergency
HILUX_OM_OM0K321E_(EE)
8
When trouble arises
■Stopping the engine
Shift the shift lever to P (automatic transmission) or N (manual transmission)
and press the engine switch as you normally do when stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
( P. 599)
■ Alarm (vehicles with alarm for Kazakhstan, Armenia and Morocco)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set,
the alarm may be triggered.
■ Changing engine switch modes
Release the brake pedal (automatic transmission) or clutch pedal (manual
transmission) and press the engine switch in step above.
The engine does not start and modes will be changed each time the switch is
pressed. ( P. 288)
■ When the electronic key does not work properly
● Make sure that the smart entry & start system has not been deactivated in
the customization setting. If it is off, turn the function on.
(Customizable features: P. 718)
● Check if battery-saving mode is set. If it is set, cancel the function.
( P. 199)
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