key TOYOTA HILUX 2023 Workshop Manual

5638-2. Steps to take in an emergency
HILUX_OM_OM0K789E_(EE)
8
When trouble arises
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Do not tow the vehicle from the rear when the engine switch is in the
“LOCK” position or the key is removed (vehicles without smart entry & start
system) or the engine switch is turned to off (vehicles with smart entry &
start system). The steering lock me chanism (if equipped) is not strong
enough to hold the front wheels straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
■ When towing a vehicle equipped with a Stop & Start system (if
equipped)
If it is necessary to tow the vehicle with all 4 wheels on the ground, perform
the following procedure before towing the vehicle, in order to protect the
system.
Turn the engine switch to the “LOCK” position (vehicles without smart entry
& start system) or off (vehicles with smart entry & start system) and then
start the engine or turn the engine switch to the “ON” position (vehicles with-
out smart entry & start system) or IGNITION ON mode (vehicles with smart
entry & start system).

6008-2. Steps to take in an emergency
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If the electronic key does not operate properly
(vehicles with smar t entr y & start system)
Use the mechanical key ( P. 146,
148) in order to perform the follow-
ing operations:
Locks all doors
Unlocks all doors
If communication between the electronic key and vehicle is
interrupted ( P. 164) or the electronic key cannot be used
because the battery is depleted, the smart entry & start system
and wireless remote control cannot be used. In such cases, the
doors can be opened and the engine can be started by following
the procedure below.
Locking and unlocking the doors
1
2

6018-2. Steps to take in an emergency
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8
When trouble arises
Automatic transmission
Ensure that the shift lever is in P and depress the brake pedal.
Touch the area behind the lock
button and unlock button on the
electronic key to the engine
switch.
When the electronic key is
detected, a buzzer sounds and the
engine switch will turn to IGNITION
ON mode.
When the smart entry & start sys-
tem is deactivated in customization
setting, the engine switch will turn
to ACCESSORY mode.
Firmly depress the brake pedal.
A message indicating how to start the engine will be displayed on the
multi-information display.
Press the engine switch.
In the event that the engine still cannot be started, contact any autho-
rized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
Starting the engine
1
2
3
4

6028-2. Steps to take in an emergency
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Manual transmission
Ensure that the shift lever is in N and depress the clutch pedal.
Touch the area behind the lock
button and unlock button on the
electronic key to the engine
switch.
When the electronic key is
detected, a buzzer sounds and the
engine switch will turn to IGNITION
ON mode.
When the smart entry & start sys-
tem is deactivated in customization
setting, the engine switch will turn
to ACCESSORY mode.
Firmly depress the clutch pedal.
A message indicating how to start the engine will be displayed on the
multi-information display.
Press the engine switch.
In the event that the engine still cannot be started, contact any autho-
rized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
1
2
3
4

6038-2. Steps to take in an emergency
HILUX_OM_OM0K789E_(EE)
8
When trouble arises
■Stopping the engine
Shift the shift lever to P (automatic transmission) or N (manual transmission)
and press the engine switch as you normally do when stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
( P. 516)
■ Alarm (vehicles with alarm for models for model code destination Blank
[for Kazakhstan, Kyrgyzstan and Russia] and W*)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key and is opened when the alarm
system is set, the alarm may be triggered.
*: See “Checking your vehicle’s model” if you are not sure of which model
your vehicle is. ( P. 12)
■ Changing engine switch modes
Release the brake pedal (automatic transmission) or clutch pedal (manual
transmission) and press the engine switch in step above.
The engine does not start and modes will be changed each time the switch is
pressed. ( P. 225)
■ When the electronic key does not work properly
● Make sure that the smart entry & start system has not been deactivated in
the customization setting. If it is off, turn the function on.
(Customizable features: P. 647)
● Check if battery-saving mode is set. If it is set, cancel the function.
( P. 162)
3

6078-2. Steps to take in an emergency
HILUX_OM_OM0K789E_(EE)
8
When trouble arises
■When recharging or replacing the battery (vehicles with smart entry &
start system)
● In some cases, it may not be possible to unlock the doors using the smart
entry & start system when the battery is discharged. Use the wireless
remote control or the mechanical key to lock or unlock the doors.
● The engine may not start on the first attempt after the battery has recharged
but will start normally after the second attempt. This is not a malfunction.
● The engine switch mode is memorized by the vehicle. When the battery is
reconnected, the system will return to the mode it was in before the battery
was discharged. Before disconnecting the battery, turn the engine switch off.
If you are unsure what mode the engine switch was in before the battery dis-
charged, be especially careful when reconnecting the battery.
● Vehicles with Stop & Start system: After the battery terminals have been dis-
connected and reconnected or, the battery has been replaced, the Stop &
Start system may not automatically stop the engine for up to an hour.
■ When replacing the battery
● Use a battery that conforms to European regulations.
● Use a battery with the same case size as the previous battery and an equiv-
alent 20 hour rate capacity (20HR) or greater.
• If the sizes differ, the battery cannot be properly secured.
• If the 20 hour rate capacity is low, even if the time period where the vehi-
cle is not used is a short time, the battery may discharge and the engine
may not be able to start.
● Vehicles with Stop & Start system: Use a genuine battery specifically
designed for use with the Stop & Start system or a battery with equivalent
specifications to a genuine battery. If an unsupported battery is used, Stop &
Start system functions may be restricted to protect the battery.
Also, battery performance may decrease and the engine may not be able to
restart. Contact any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer for details.
● For details, consult any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.

623
9
9-1. Specifications
Vehicle specifications
HILUX_OM_OM0K789E_(EE)
*1: See “Checking your vehicle’s model” if you are not sure of which model
your vehicle is. ( P. 12)
*2: Except for EURO VI models*4 for Israel and Turkey
*3: For EURO VI models*4 for Israel and Turkey
*4: EURO VI is an emission standard. If it is not clear that your vehicle meets
relevant standards, contact any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer.
*5: The model code is indicated on the manufacturer’ plate or label.
( P. 624)
*6: Except for EURO VI models*4 for Israel, Turkey and Ukraine
*7: For EURO VI models*4 for Israel, Turkey and Ukraine
Models for model code destination Blank* (for Kazakhstan and
Russia)
*: See “Checking your vehicle’s model” if you are not sure of which model
your vehicle is. ( P. 12)
Towing capacity
Without brake 750 kg (1653 lb.)
With
brake
4WD
models 3500 kg (7716 lb.)
Pre
Runner 3000 kg (6614 lb.)
Gross vehicle mass2800 kg (6173 lb.)
Maximum permissible
axle capacity
Front1400 kg (3086 lb.)
Rear1650 kg (3638 lb.)
Drawbar load100 kg (220 lb.)
Towing capacityWithout brake750 kg (1653 lb.)
With brake2500 kg (5512 lb.)

658What to do if... (Troubleshooting)
HILUX_OM_OM0K789E_(EE)
What to do if... (Troubleshooting)
●If you lose your keys or mechanical keys, new genuine keys or mechanical
keys can be made by any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer. ( P. 149)
●Vehicles with smart entry & start system:
If you lose your electronic keys, the risk of vehicle theft increases signifi-
cantly. Contact any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer immediately. ( P. 150)
●Is the key battery weak or depleted? (P. 516)
●Vehicles with smart entry & start system:
Is the engine switch in IGNITION ON mode?
When locking the doors, turn the engine switch off. ( P. 225)
●Vehicles with smart entry & start system:
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of the radio
wave. ( P. 156, 164)
●Is the rear door child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the rear door child-
protector lock. ( P. 154)
If you have a problem, check the following before contacting any
authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened
(vehicles with rear door child-protector lock)

659What to do if... (Troubleshooting)
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●Vehicles with manual transmission:
Do you turn the key with the clutch pedal depressed firmly? ( P. 219)
●Vehicles with automatic transmission:
Is the shift lever in P? ( P. 2 1 9 )
●Is the steering wheel unlocked? (P. 221)
●Is the battery discharged? (P. 604)
●Did you press the engine switch while firmly depressing the brake pedal?
( P. 222)
●Vehicles with automatic transmission:
Is the shift lever in P? ( P. 2 2 2 )
●Is the electronic key anywhere detectable inside the vehicle? (P. 162)
●Is the steering wheel unlocked? (vehicles with manual transmission)
( P. 227)
●Is the electronic key battery weak or depleted?
In this case, the engine can be started in a temporary way. ( P. 601)
●Is the battery discharged? (P. 604)
●Vehicles without smart entry & start system:
Is the engine switch in the “ON” position?
If you cannot release the shift lever by depressing the brake pedal with the
engine switch in the “ON” position: P. 236
●Vehicles with smart entry & start system:
Is the engine switch in IGNITION ON mode?
If you cannot release the shift lever by depressing the brake pedal with the
engine switch in IGNITION ON mode: P. 236
If you think something is wrong
The engine does not start
(vehicles without smart entry & start system)
The engine does not start
(vehicles with smart entry & start system)
The shift lever cannot be shifted from P even if you depress
the brake pedal (vehicles with automatic transmission)

660What to do if... (Troubleshooting)
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●Vehicles without smart entry & start system:
It is locked to prevent theft of the vehicle if the key is removed from the
engine switch. ( P. 2 2 1 )
●Vehicles with smart entry & start system and manual transmission:
It is locked automatically to prevent theft of the vehicle. ( P. 227)
●Is the window lock switch pressed?
The power window except for the one at the driver’s seat cannot be oper-
ated if the window lock switch is pressed. ( P. 184)
●The auto power off function will be operated if the vehicle is left in ACCES-
SORY or IGNITION ON mode (the engine is not operating) for a period of
time. ( P. 226)
●The seat belt reminder light is flashing
Are the driver and passengers wearing the seat belts? ( P. 570)
●The parking brake indicator light is on
Is the parking brake released? ( P. 246)
Depending on the situation, other types of warning buzzer may also sound.
( P. 566, 575)
●Did anyone inside the vehicle open a door during setting the alarm?
The sensor detects it and the alarm sounds. ( P. 115)
To stop the alarm, turn the engine switch to the “ON” position (vehicles with-
out smart entry & start system) or IGNITION ON mode (vehicles with smart
entry & start system) or start the engine.
The steering wheel cannot be turned after the engine is
stopped
The windows do not open or close by operating the power
window switches (if equipped)
The engine switch is turned off automatically
(vehicles with smart entry & start system)
A warning buzzer sounds during driving
An alarm is activated and the horn sounds (if equipped)